ibis Singapore on Bencoolen

ibis Singapore on Bencoolen 3 stars

Customer review rating (ALL Rating) 4.2/5 1,114 reviews

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Hotel extras

  • Located in the heart of Singapore's arts & cultural, business and shopping district

  • Bus stops in front of the hotel, 5-8 min to Bugis, Rochor, Bencoolen, Bras Basah MRT Station

  • High-ceiling room, FREE WIFI and use of Bamboo Bicycle, Loan of EZ-Link Transport Card

  • Indulge in the international all-you-can-eat breakfast buffet at TASTE

  • Contemporary meeting and event facilities with natural daylight and high quality furniture

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Singapore on Bencoolen

170 Bencoolen Street
189657 SINGAPORE
Singapore

GPS:1.301222, 103.852673

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The new Sweetbed by ibis bedding offers you the ultimate in sleeping comfort by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper. All rooms in our 3-star economy hotel are 18sqm and equipped with high-speed WiFi, coffee and tea making facility, colour TV, business desk and chair.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,114 reviews

TripAdvisor Rating  4.0/5  7,361 reviews

Good location, greater services, perfect stays

Customer review rating 5.0/5

Hyunjin K. Families - Confirmed reviews ALL

My parents stayed in Ibis Bencoolen, it was their first trip to SG after all this time. The location was super convenient, everyone in the hotel are just so nice and trying to help us whenever we need some hands. I really appreciated, hope you all have a good day(and every day). Truly thank you all💖💖💖

Dear Ms W. Soohyu, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are delighted to that you felt our staffs are friendly and approachable and pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Yours sincerely, Sherlyn Tan

Good location

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Late check in at midnight, staff helpful and friendly

Dear Ms C. Mei Shan, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are delighted to that you felt our staffs are friendly and approachable and pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Yours sincerely Sherlyn Tan

well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

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Dear Mr Dharmesh M., Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Yours sincerely, Sherlyn Tan

Meh

Customer review rating 3.0/5

Robert Business - Confirmed reviews ALL

Used to be a decent hotel, good price/quality ratio. It has gotten old and amenities are not what they used to be. Bathroom/shower need to be refreshed, mattresses are not comfortable, blanket is way too thin. Location is still good, even though not that close to metro station

Dear Quentin Maxime R., Thank you for being our Silver Member! Thank you for taking the time to tell us about your experience at the ibis Singapore on Bencoolen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies with regards the bedding experience. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Davidson Joseph Executive Assistant Manager

Poor Facility, Dissatisfied Stay, Noisy Hammer and Drilling Sound

Customer review rating 0.5/5

L. Solo - Confirmed reviews ALL

Provide no water, no slippers, and the room facility is also very average. In the morning around 9 am, there is a renovation in the hotel, and is very noisy. You can hear the hammer and drilling sound, poor experience, and waking you up. I would not recommend it. Worst experience staying at Accor Properties.

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Other web-users rate our hotel

  • 701 reviews 9.8/10 Location
  • 678 reviews 6.6/10 Room
  • 651 reviews 8.2/10 Service
  • 22 reviews 8.8/10 WiFi
  • 298 reviews 7.9/10 Cleanliness
  • 190 reviews 7.7/10 Breakfast
  • 15 reviews 0.8/10 Pool
  • 7 reviews 0/10 Wellness Area

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