ibis Swansea 2 stars

Customer review rating (ALL Rating) 4.5/5 451 reviews

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Description

Hotel extras

  • Great value for money and convenient free parking

  • Friendly and professional service  nothing is too much trouble

  • Excellent transport links, including buses, trains and M4 access

  • Clean, quiet, modern rooms with free Wi-Fi

  • High-quality food and drink, including a breakfast buffet

Our accommodation(s)

Hotel location

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL

The stylish restaurant at this hotel in Swansea basks in natural light and serves energy-boosting breakfasts as well as evening meals with an international flavour. There are light bites, vegetarian dishes and gluten-free options to cater for every taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  451 reviews

Customer review rating 4.0/5

David M. Families - Confirmed reviews ALL

Disappointed with the breakfast. Horrid orange juice and stodgy pastries. The room was however good and the staff obliging.

Hi David, Thanks so much for positively commenting on your time at our hotel. We’re glad your family found the room comfortable and our team helpful during your stay. That said, we’re sorry the breakfast didn’t hit the mark this time, we’ll share your comments with our kitchen crew to help us improve. It’s great knowing our Sweet Beds gave you the rest needed for exploring Swansea’s coastal charm. We’d love to welcome you back for another great stay! Cheers, Kate Davies, General Manager

Customer review rating 4.0/5

James R. Solo - Confirmed reviews ALL

The hotel itself was nice enough and the staff were very friendly. It was a little disappointing that due to a menu change there was limited food choice on my first night and no food available at all on the second night but I’ll put that down to timing.

Hello James, We can’t thank you enough for your insightful review! We’re thrilled you enjoyed your stay and found our team welcoming. Your kind words about the hotel’s comfort and our staff’s friendliness are truly appreciated. That said, we’re sorry for the inconvenience you experienced with the dining options during your visit. Our restaurant typically offers a varied menu, and we regret that the timing of the menu change impacted your experience. Nonetheless, we hope you were able to take advantage of our convenient location near Swansea Beach and the Gower Peninsula during your time here. It would be awesome to see you again very soon 🤩 All the best, Kate Davies, General Manager

Customer review rating 3.0/5

Ann-marie R. Families - Confirmed reviews ALL

N/a

Hey there, R.! We’re so grateful you took the time to share your thoughts with us. We’re glad your room provided the cozy base you needed for your family trip. That said, we’re sorry the breakfast didn’t meet your expectations, our team focuses on fresh daily preparations and we’ll double-check our standards. It’s great our Sweet Bed lived up to its reputation for comfort too! Come back soon! Take care, Kate Davies, General Manager

Customer review rating 4.5/5

Derek W. Couples - Confirmed reviews ALL

All good.check in check out and parking all very smooth.

Hey there, Derek! We’re so grateful you took the time to share your thoughts with us. It’s wonderful to hear you had such a pleasant stay with us at ibis Swansea! Our team takes pride in making arrivals hassle-free, and we’re thrilled everything from check-in to parking went smoothly for you. Your shoutout to the staff’s friendliness has already put smiles on their faces! That said, we regret any disturbance you encountered. For future stays, our front-facing rooms overlooking the car park are typically quieter, and we’re always happy to assist with room preferences during booking. Nonetheless, we’re delighted the comfort of your room contributed to a relaxing week in Swansea. Thanks again! Until next time, Kate Davies, General Manager

Customer review rating 4.5/5

Sakorn O. Couples - Confirmed reviews ALL

It's a little out of town, but not too far. Friendly staff, free parking (don't forget to register your car, though!).

Hi Sakorn, wow! Your positive feedback made our day! It’s fantastic to hear you had such a pleasant stay with us. We’re thrilled our Platinum benefits and seamless online check-in added convenience to your couple’s getaway. That welcome drink was our small way of saying thanks for your loyalty, glad it hit the spot! We can’t wait to see you again! All the best, Kate Davies, General Manager

Other web-users rate our hotel

  • 323 reviews 8.3/10 Location
  • 567 reviews 7/10 Room
  • 628 reviews 9.4/10 Service
  • 11 reviews 8.2/10 WiFi
  • 286 reviews 7.1/10 Cleanliness
  • 218 reviews 7.5/10 Breakfast

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