Mercure Sheffield St Paul's Hotel & Spa 4 stars

The staff and the service standards at this hotel are amazing. After an issue with a previous booking the hotel could not do enough to make our next stay a lovely experience. We had bubbly and cakes in the room and a personal touch second to none. We have stayed here many times and enjoyed each occasion - but it is the care and attention to put things right that makes it even more special. Paula on reception was once again a joy, Naveen set everything up superbly and Renata, Angel and co at breakfast were brilliant. And the new Ops Manager Gavin chatted to me in reception and offered coffee whilst I was waiting - and he wasn't aware of all this! I would recommend this hotel if ever you need to be in the centre of Sheffield.

Lovely 2 night dinner bed and breakfast spa break here in Sheffield. First visit here and we were pleased with location and service. Excellent reception staff who were extremely polite and helpful. Room was very spacious, clean and had all you needed for a 2 night stay. Our cleaner, Brianna was extremely helpful and polite. Restaurant, although had issues with cool air con, was fantastic. Excellent choice and delicious. Staff very attentive. We had 2 treatments in the spa which were awesome, highly recommended and totally relaxing. Lunch was a delicious 2 choices from menu and more than enough. It was a busy weekend due to power lifting championships and half marathon, however, the hotel felt very relaxed and absorbed numbers well. Great selection of drinks in bar too. Breakfast has a great choice and a good way to start the day. Overall, we cannot fault this stay as everything was as it should be. A perfect weekend.

Very pleasantly surprised at the standard of this hotel! Superb location - easy walk from the train station and a 2 min walk from the Lyceum Theatre. We had bought a package through Secret Escapes and couldn’t believe the quality of the complimentary wine in the room (a very nice Merlot) plus free 2 course meals in the restaurant, breakfast included and free use of the Spa. Our Privilege Room was warm, quiet and spotlessly clean. My only slight moan was that the temperature in the area where you eat your meals was a little cool but otherwise we would highly recommend!

Please send me a vat receipt for my stay

Checkin were quite helpful in trying to identify me a quiet room- although the guy checking the fire doors woke me up early!! Mattress toppers need replacing in my room 428. The 13amp socket next to the bed didn’t work so my phone didn’t charge overnight. Compared to other hotel in Sheffield it’s good for business - well located and good space to work in the bedroom. Will need to up its game when the new 5 star hotel opens on the opposite side of the square.