Mercure Sheffield St Paul's Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.9/5 650 reviews

Best price
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Mercure Sheffield St Paul's Hotel & Spa - Image 1
Mercure Sheffield St Paul's Hotel & Spa - Image 2
Mercure Sheffield St Paul's Hotel & Spa - Image 3
Mercure Sheffield St Paul's Hotel & Spa - Image 4
119 Norfolk street, S1 2JE SHEFFIELD, United Kingdom

Description

Hotel extras

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

Our accommodation(s)

Hotel location

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
United Kingdom

GPS:53.380455, -1.468413

Telephone
Fax +44 114 278 2076

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE YARD

The Yard at St. Pauls adds more variety to your meal, offering contemporary British cuisine including quality steaks as well as the freshest and most beautifully prepared fish and seafood delicacies.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  650 reviews

TripAdvisor Rating  4.0/5  3,775 reviews

Christmas stay

Customer review rating 3.5/5

Brian Couples - Confirmed reviews ALL

Room Nice Breakfast rubbish

Disappointed

TripAdvisor rating 1.0/5

Helen B TripAdvisor review

We have been coming here for the last 20 years, but this unfortunately this will be our last visit. Disappointed is an understatement! !!! The hotel looks shabby, the staff just don’t look smart anymore, the room was dirty,the cocktails are now £15 each and weren’t even made fresh - they were actually that bad we we had to send them back,the restaurant was that cold you had to wear a coat , then to top it all off you now have to pay to use the facilities!!! Only added a couple of photos as we spent most of the time out of the hotel.

Great location and friendly staff.

Customer review rating 4.5/5

Georgina S. Couples - Confirmed reviews ALL

Had an overnight stay for my husband's 50th birthday 🎂 and really enjoyed our stay, friendly staff on arrival, Lisa was lovely, bar man accommodating.

Highly recommended

TripAdvisor rating 5.0/5

graceq470 TripAdvisor review

Robin on reception was amazing, gave us free spa and drink vouchers, and was really funny and kind. Also every time we've been there the bar staff are literally the nicest, funniest people. The guy who served us on the 16th Dec had a dark beard and an oversized navy blazer on if that helps identify him for a thumbs-up. Clean hotel, amazing reception area, really relaxing experience.

Poor, the room lacked information folders and the bathroom was barely functional.

Customer review rating 1.5/5

Mark Families - Confirmed reviews ALL

We only stayed on night but this is not the first time that we have stayed in the hotel, we have stayed on a number of occasions over a number of years. We were surprised that there was very little information in the room: no room service menus; no instructions to operate the air conditioning; no information for using the room wi-fi; no information on the in room coffee pods. We wanted to adjust the air conditioning but couldn't, I called reception who put in a call to maintenance. After 40 minutes waiting I searched for instructions on the web, found them and was able to operate the air conditioning controls. I used the same method to identify which coffee pods were decaffeinated. Of far greater consequence was the fact that the toilet flush was very weak and barely functional and the shower drainage was inadequate for the volume of water from the rainfall shower head. This meant that the shower tray filled with water and when my wife opened the shower door at the end of her shower the water in the shower flooded the bathroom floor. I don't think that we should be paddling on the bathroom floor of a four star hotel. We reported all of this at reception when we checked out the following morning. As a final comment I note that you have changed your breakfast arrangements whereby coffee is available from a machine but there is no provision for decaffeinated coffee other than instant coffee. I do not think that this is a change for the better. I thought that the overall content of your breakfast is of a lower quality than it used to be. I will be looking for an alternative hotel for our future stays in Sheffield.

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Other web-users rate our hotel

  • 911 reviews 9.4/10 Location
  • 1,483 reviews 5.9/10 Room
  • 1,209 reviews 7.7/10 Service
  • 15 reviews 8/10 WiFi
  • 474 reviews 5.5/10 Cleanliness
  • 416 reviews 7.6/10 Breakfast
  • 302 reviews 5.8/10 Vibe
  • 300 reviews 4.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.