Mercure Sheffield St Paul's Hotel & Spa 4 stars

Name: Mercure Sheffield St Pauls | 4 Star Hotel - ALL
Address: 119 Norfolk street, SHEFFIELD, S1 2JE, GB
Telephone: +441142782000
Rating: 3.9

Customer review rating (ALL Rating) 3.9/5 466 reviews

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119 Norfolk street, S1 2JE SHEFFIELD, United Kingdom

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Mercure Sheffield St Paul's Hotel & Spa

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Sheffield St Paul's Hotel & Spa is perfectly located in the heart of Sheffield city centre. Its central location provides guests with-easy access to major transport links, including Sheffield railway station and regular services to Sheffield Airport. Perfect for leisure trips and shopping breaks, guests can choose from 169 modern bedrooms including the classic or privilege rooms, or for something extra special, the junior suite offers views over Sheffield and provides luxury touches.

The Yard restaurant boasts a superb international menu served in a contemporary setting. Those looking for something even more elegant will enjoy The Champagne Bar; a stunning retreat with outdoor seating which makes for the perfect end to the day. As well as the indoor heated pool and fully equipped fitness centre, the spa has a sauna, steam room, snail shower and ice fountain. There are seven fully-equipped meeting rooms, the largest of which can welcome up to 600 guests.

Located in the heart of Sheffield, the hotel is easily accessible via most major transport links. Guests travelling by road should exit the M1 at J33 and follow the signs to Sheffield. Both Sheffield station and airport are also in close proximity.

We have introduced the ALLSAFE label which represents our new elevated cleanliness protocols and provides assurance that these standards are being met in this hotel. We look forward to welcoming our guests to Sheffield, the gateway to Peak district.

Orla Watt, Hotel Management

Hotel extras

The Yard restaurant serves international cuisine
A fitness centre, including a spa, sauna and steam room
Indoor-heated swimming pool for all guests
Seven meeting rooms which can accommodate up to 600 guests
Central location, with excellent travel links

Our accommodation(s)

Room

Classic double or twin room

2 pers. max
28 m² / 301 sq ft

Bedding 1 x Twin bed(s) and 1 x Double bed(s)
Views: City View

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege King Size Bedroom

2 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Junior Non Smoking Suite with King bed

2 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Corner Room

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
United Kingdom

GPS:53.380455, -1.468413

+44 114 278 2000

+44 114 278 2076

SHEFFIELD

Railway station

Access: 800 m / 0.5 mi 5 min walk / 1 min drive

MILLENIUM GALLERIES

Art and Culture

Access: 100 m / 0.06 mi 5 min walk

GENTING CASINO

Casino

Access: 300 m / 0.19 mi 10 min walk

CITY HALL

Opera/symphony/concert hall

Access: 400 m / 0.25 mi 5 min walk / 5 min drive

PONDS FORGE

Sports centre

Access: 800 m / 0.5 mi 10 min walk / 5 min drive

SHEFFIELD BOTANICAL GARDENS

Botanical gardens

Access: 2 km / 1.24 mi 10 min drive

Emergency Services Museum

Museums

Access: 2.74 km / 1.7 mi 11 min walk / 8 min drive

DON VALLEY STADIUM

Sports centre

Access: 4 km / 2.49 mi 15 min drive

VALLEY CENTERTAINMENT

Entertainment centre

Access: 6 km / 3.73 mi 15 min drive

MOTORPOINT ARENA

Opera/symphony/concert hall

Access: 7 km / 4.35 mi 15 min drive

DORE & TOTLEY

Golf course

Access: 9 km / 5.59 mi 15 min drive

PEAK DISTRICT

Tourist attraction

Access: 20 km / 12.43 mi 20 min drive

Tropical Butterfly House

Tourist attraction

Access: 24.78 km / 15.4 mi 26 min drive

MEADOWHALL

Shopping centre/mall

Access: 7 km / 4.35 mi 15 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

THE YARD

The Yard at St. Pauls adds more variety to your meal, offering contemporary British cuisine including quality steaks as well as the freshest and most beautifully prepared fish and seafood delicacies.

Meetings & Events

Number of Meeting Room: 11
Surface of the largest room: 450 m² / 4843 sq ft
Maximum seats capacity: 500
Maximum capacity for banquets: 300

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.9/5 466 reviews

TripAdvisor Rating 4.1/5 3,800 reviews

Wonderful Stay for the Snooker

oliversS6560ED 4/28/2025 TripAdvisor review

I’ve just returned from my second stay at this fantastic hotel, and once again it was a brilliant experience. I travelled solo from Ireland for the World Snooker and stayed in room 114 for five nights. The room was perfect — spotlessly clean, very quiet, and extremely comfortable. I couldn’t fault it. The bar was a lovely place to unwind. Matty behind the bar is an absolute gentleman — very welcoming, knowledgeable, and calm, even during busy times. He also makes a fantastic cocktail! A special mention must go to Ferial, the night manager. Having worked in hotels for four years myself, I can say she is one of the best I’ve ever met. She has such a warm, professional way about her and truly made my stay memorable. She also poured the best pint of Guinness I’ve ever had in England! Overall, I had a wonderful stay and can’t wait to return. Thank you to everyone at the hotel for making my trip so enjoyable.

Near the Crucible but not ideal to stay here

KAREN B 4/25/2025 TripAdvisor review

I booked this hotel a year ago and paid in full on booking £384 for two nights. I was coming to the snooker so thought it was ideally placed. Hotel is ideally placed for the snooker, but other hotels are too, I spotted them from walking round. Its a quiet area set back from the road and the hotel is smaller than you think giving it a more informal setting. Staff were all delightful friendly . That's the good bit apart from it being expensive. I do not feel the hotel lives up to its fees. I thought the spa would be nice but thermal part out of action until May it would appear. Pool open to the public including set school access so not ideal for guests as times are limited by this public access for comfort of guests. Food very limited had one evening meal there as a vegan it was very limited but they tried and staff again lovely. Breakfast limited. Dining area cracked floor tiles scratched tables and chairs stained. All self service no pampering here! TV in room is limited to a tiny amount of channels so could not watch snooker at night as the channels not available! Worst bit was the tiny dark room I needed my phone torch to find things at night in my bag or a drawer. Drying my hair hard to see even to set the hairdryer. Bathroom tiny and basic, narrow chipped bath no dressing gown, rock hard towels that didn't dry you properly. Shampoo and soap in a dispenser wall attached in the shower only so could not have a bath as I hadn't brought soap. Noisy aircon, windows don't open so a lack of fresh air. Poo brown curtains and thread bare brown stained carpet. Skirting coming away cracked ceiling tiles by door, thought poly tiles were not ideal these days anyway? Bed lumpy didn't look like its had been replaced for years. Four lumpy pillows that the filling had clumped I spent the night with my head on a stack of towels and my coat as it felt better than the pillow. No tea making facilities. Those magnolia colour walls and drab decor made me want to get out of there. Sadly even though I enjoyed the break this hotel did not live up to the luxury I expected for what I paid. It was like student digs not a spa hotel of quality.

Fabulous location

karenryan75 Couples - 4/25/2025 TripAdvisor review

Great location - could do with some TLC

kaitee r Couples - 4/24/2025 TripAdvisor review

We come here every year for the WST snooker at the crucible. The hotel has the greatest location for the snooker, however, the hotel is tired. The decor needs updating. The room even though we got a huge suite this time, was tired. No niceties in the room or even water. There were no windows we could open for fresh air, so was very stuffy. The gym equipment was mainly broken, loads out of order and screens didn’t work. There were no windows or fresh air in there. The sauna and steam room were all out of order too. The drinks in the bar are expensive but tiny, and rubbish coffee. Breakfast was ok but nothing amazing. Parking is available at the local Q park car park. It was expensive - £46 for two nights. Overall, it’s great for the snooker but book a big room so you have a bit more space.

Very disappointing for the price

Charlotte M 4/23/2025 TripAdvisor review

This is the 4th time in 4 year we have visited this hotel. We usually return every year as it is a convenient location for the snooker world championships- however every year we go, the facilities seem to get worse. The hotel needs a refresh, paint is coming off the walls, grout is peeling off in the bathroom, there are large cracks on walls and not once has the air con worked properly. This year it didn’t work at all, our room was oppressively hot for our whole stay, This year, we booked a suite to try and get a better room but didn’t even get a bottle of water. The shower in our room, couldn’t maintain its temperature either. The issues with the facilities extend to the common areas with the seating in the bar either falling apart or heavily stained. The staff are unfriendly and seem resigned to the issues when you bring them up. Even extending to when you come down in the morning they don’t acknowledge your presence or reply when you say good morning. No one asked how our stay was, once. In all, I think the hotel needs some major investment to justify the price point. Until we see that investment I don’t think we will go back.

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.