Mercure Sheffield St Paul's Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.9/5 764 reviews

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Mercure Sheffield St Paul's Hotel & Spa - Image 1
Mercure Sheffield St Paul's Hotel & Spa - Image 2
Mercure Sheffield St Paul's Hotel & Spa - Image 3
Mercure Sheffield St Paul's Hotel & Spa - Image 4
119 Norfolk street, S1 2JE SHEFFIELD, United Kingdom

Description

Hotel extras

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

Our accommodation(s)

Hotel location

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
United Kingdom

GPS:53.380455, -1.468413

Telephone
Fax +44 114 278 2076

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE YARD

The Yard at St. Pauls adds more variety to your meal, offering contemporary British cuisine including quality steaks as well as the freshest and most beautifully prepared fish and seafood delicacies.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  764 reviews

TripAdvisor Rating  4.0/5  3,759 reviews

£10 Pool Charge!!

TripAdvisor rating 1.0/5

Tom J TripAdvisor review

£10 charge to visit the pool per person, per day! It's called a "wet charge" apparently. Pool wasn't even that nice. Quite dirty and lockers didn't work. Ridiculous. We booked this hotel specifically because it had a pool. This charge isn't mentioned on the website or at check-in. Never been charged extra to use hotel facilities before at any other hotel. We won't be coming here again. Probably try the new Radisson to be honest...

Very disappointing experience

TripAdvisor rating 1.0/5

254lisea TripAdvisor review

I booked this hotel as it promised a swimming pool, however a payment of as much as £10 is asked by hotel customers to use the pool. I feel that I have been sold a hotel room on false pretences - a very disappointing experience I could have done without, and no attempts to clarify by hotel staff

Wonderul hotel with great staff!

TripAdvisor rating 5.0/5

Swills4 Couples - TripAdvisor review

From the start, communication was great. So helpful being told about the car parks nearby and thank you for the discount code! Great location, right in the centre. 3 minutes from the car park was a great help in the rain too. Room is massive, so clean and everything you need. Plus extra tea and milk when needed, thank you. Staff are absolutely amazing. Quick and easy check in and out and thank you so much for fitting us in for breakfast too! Much appreciated. Sorry I can’t remember names, but reception staff and the lady in the restaurant were so helpful and accommodating. Great stay, will definitely stay again. Sadly didn’t have time to use the Spa, next time!

Poor

Customer review rating 0.5/5

Robert W. Couples - Confirmed reviews ALL

Having stayed at St Paul’s many times over the years but not recently I was suprised how the overall appearance of the hotel has deteriorated it is looking very tired We booked a privilege room £169 but found no air conditioning the cover of the unit was actually on the floor as was two stop ends of the skirting board I told reception this and someone brought me a plug in heater !!!! Breakfast the following morning was ok but not as good as I remembered they also want to charge you £10 to use the pool which in my mind is penny pinching I told all this to Scott the manager who very kindly adjusted our bill All in all is was very disappointed in what used to be Sheffields flag ship hotel

A good stay

TripAdvisor rating 4.0/5

riker1701 TripAdvisor review

Booked in for a conference stay , room was ok and met my needs , The room was very clean and very large . The reception staff were especially helpful , the restaurant breakfast was good and the staff again were excellent. I do have a couple of small negatives for me and that was the restaurant in the evening ,I had intended to eat out but the weather was not good so chose to eat in , it seemed a soulless place very dark although the food was ok if I had been there multiple nights I would not have gone back for a 2nd night. The other is the conference catering, but that could have been specified by the Conference Organiser

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Other web-users rate our hotel

  • 916 reviews 9.4/10 Location
  • 1,518 reviews 5.8/10 Room
  • 1,226 reviews 7.7/10 Service
  • 16 reviews 7.7/10 WiFi
  • 482 reviews 5.4/10 Cleanliness
  • 425 reviews 8.1/10 Breakfast
  • 308 reviews 6.2/10 Vibe
  • 301 reviews 5.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.