Mercure Sheffield St Paul's Hotel & Spa

Mercure Sheffield St Paul's Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.7/5 1,157 reviews

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Hotel extras

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

ALLSAFE approved hotel

Hotel location

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
United Kingdom



  • By plane

    MANCHESTER At 67.9km / 42.19 miles

  • By plane

    NOTTINGHAM At 61.2km / 38.03 miles

  • By plane

    SHEFFIELD At 9.3km / 5.78 miles

  • By train

    SHEFFIELD At 0.8km / 0.5 miles

GPS:53.380455, -1.468413

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


The Yard at St. Pauls adds more variety to your meal, offering contemporary British cuisine including quality steaks as well as the freshest and most beautifully prepared fish and seafood delicacies.

Our accommodation(s)

With 169 bedrooms, guests are offered a range of accommodation options including privilege rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as air conditioning and WiFi . Every bedroom is in line with 4-star standards but some suites offer particularly inspiring views over the city, designed with panoramic windows so guests can enjoy and absorb every detail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,157 reviews

TripAdvisor Rating  4.0/5  3,480 reviews

Changed rooms 3 times due to none of them being cleaned

Customer review rating 0.5/5

Emma B. Families - Confirmed reviews ALL

After travelling 5 hours with my 11 year old daughter I was confronted with a filthy room (I have photos) I alerted the reception staff who gave us another room, which again had not been serviced (dirty prowess on the floors, empty crisp packets in the room) we were given a drink and the receptionist went to see the other room she was going to give us to save us from going back and forth for 3rd time. That wasn’t clean either so we had to wait whilst it was serviced. The reception staff apologised and said they would compensate us. But on check out they did not. I am preparing to put this review on trip advisor with the photos I took

Great central hotel

Customer review rating 4.0/5

C. A. Couples - Confirmed reviews ALL

Lovely room, great spa, breakfast very good just a shame about the evening meal. Staff need some training. Went from being frustrated to just laughing at what was being done

Excellent service. Spotlessly clean and comfortable. Rubbish TV.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

First class. Pleasant, friendly staff. Comfortable room.

Terrible from start to finish

Customer review rating 0.5/5

Jamie Business - Confirmed reviews ALL

One of the worst hotel experiences I have ever had. The room had stains on the chair, a toilet which was constantly running so would not flush, and NO PILLOW CASES. It then took me 20 minutes at the hotel, about 15 phone calls, and several emails, to get an invoice. I could not be more unimpressed.

Great Location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

I have stayed at your hotel many times. I think it is the best hotel in Sheffield as I have tried almost all of them over the past 25 years. I think that your hotel has gone down a little in service and presentation but it is still good. There is no mention of 25% discount at the local Q-Parks car park on your website or on even though I knew that you usually offer this. The receptionist informed me of the discount but wasn't concerned when I said that there is nothing on your website. When I returned to the hotel at 1am after my night out, there was no one on reception. This did not affect me as I had my key but there were many guests (in dinner suits) trying to find someone. They even went behind the desk and into the office trying to find someone. We didn't have breakfast but usually would have, however breakfast was only served until 10:30 on this particular Sunday morning. I don't know why.

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