Mercure Salisbury White Hart Hotel 4 stars

This time I was in one of what appeared to be the newer rooms which looked and felt new, clean and modern. Enjoyed the stay, comfy bed and huge car park - but was unaware of the carpark charge until I came to checkout.

Stayed for 2 nights to explore Salisbury and was really impressed with the location, Covid precautions, cleanliness and the staff.

Overnight stay before moving location.cosy room,well stocked bar.very good breakfast.

Mostly as I expect from an Accor hotel with two exceptions. I had paid extra for a 'Privilege' room. It was larger than average but at the corner of the building and noticeable cold. There appeared to be a supplementary air conditioning/heater but there were absolutely;y no instructions as to how to turn it on. And - admittedly a minor point - the slot for holding the key card fell off in normal use.

Interesting. The hotel is a rarity - a city hotel with adequate car parking. The room was spacious and comfortable although I don't particularly like over-bath showers. The breakfast buffet was good and the staff helpful although some seemed rather inexperienced, perhaps as a result of lockdown. The restaurant food was well cooked but the menu rather limited.

We enjoyed our 2 days. We usually visit the hotel at least once a year because of its location and because of the friendly staff, comfortable reception and choice of rooms. Breakfast is another factor and on this occasion it was excellent. The room we were allocated, 125, had a step from the bedroom into the bathroom and a step the other side into a seating area. I think there should be a warning about that. We ate in the bar area and that sadly was awful.The female server had a booming voice and an aggresive demenour. She had had issues with the chef apparently and it was rather unprofessional to be saying that with us in close proximity. The table wasn't cleaned and the previous customers half eaten food hadn't been cleared. We asked for 2 cokes and we were served about 3/4 of a small glass with flat coke. The meals we ordered came up cold, but thankfully the young male trainee was very apologetic and refunded the cost of the meals. We love the hotel and will definitely return, but next time we will have dinner in one of the nearby pubs.

Warm, comfortable, professional, clean.

It was a pleasure to stay at the White Hart. The staff was friendly and helpful! My room was extremely clean!

We are regular guests at the hotel and feel its getting its old buzz back, which is great!

The hotel is well-located and good parking. Staff very helpful. Beds comfortable and clean. Breakfast was lovely plenty to choose from. Would definitely stay again.

Great stay overall

We love this hotel; comfortable but with a touch of grandeur. Very helpful friendly staff and lovey rooms.

We spent a very enjoyable three night stay at the White Hart .Our room was large and comfortable .We particularly appreciated the excellent lighting in the room which made reading in and out of bed a pleasant experience ( and this has not been the case in many of the hotel rooms we have occupied over the years in the UK and abroad ). The food in the restaurant was of a very good standard. Perhaps the thing we most liked was the cheerful and helpful service provided by the staff.

The room was very nice but no hot water on the first morning, I reported the problem and it was sorted for the next morning, these things happen from time to time.

Stayed for one night, our room had a huge ugly stain just inside door which wasn't exactly welcoming to say the least. Tired furniture, old bathroom. No net curtains so had to pull curtains when undressing as overlooked by a neighbouring property. There was also a string smell of Cannabis wafting up through our window so had to close window and room was stuffy.