ibis Bristol Temple Meads Quay 3 stars

Customer review rating (ALL Rating) 4.2/5 1,481 reviews

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Description

Hotel extras

  • Free WiFi

  • 3 min walk from Temple Meads train station

  • Meeting room on site

  • Triple rooms available

  • River taxi 2 min away

Our accommodation(s)

Book this hotel
Room 1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk

New Ecofriendly Ibis K-AI bedroom offers the ultimate and well-being comfort with modular furniture. One large Sweet bed by Ibis and 2 sofa beds. Large 46 inch TV. Ensuite bathroom, hairdryer, tea and coffee facilities. USB sockets and LED lights.

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk

Accessible room feature wheelchair turning space, alarm cords, wheel-in-shower, bathroom grab rails, Sweet Bed by Ibis. Audible and visual or vibrating fire alarms on request.

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk

Hotel location

ibis Bristol Temple Meads Quay

Avon Street
BS2 0PS BRISTOL
United Kingdom

GPS:51.451515, -2.578207

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 141 rooms
  • 5 rooms for people with reduced mobility
  • 141 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Russian
  • Swedish
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

One Meeting room

FOGGS KITCHEN & BAR

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Cooking style
International
Capacity
36
Accessibility
Accessible service

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

The Ibis' all-you-can-eat buffet breakfast is a good way to get some much-needed fuel for the day ahead. You can munch on all the classic cooked items like bacon, sausages... and also cereals , muesli , porridge and much more

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,481 reviews

Customer review rating 5.0/5

Dan J. Couples - Confirmed reviews ALL

Thank you for your wonderful review. We're delighted to hear that you were highly satisfied with both our rooms and the service you received from the moment you arrived. It's fantastic to know that our team made you feel welcome and that you enjoyed the clean, modern rooms. We're especially pleased that you found the beds comfortable and appreciated the well-stocked in-room amenities. Feedback like yours is incredibly rewarding for our team, as we strive to create a comfortable and welcoming experience for every guest. Thank you for choosing to stay with us. We truly appreciate your kind comments and look forward to welcoming you back to Bristol again soon. Warm regards, Reshma

Customer review rating 2.0/5

William M. Couples - Confirmed reviews ALL

Thank you for sharing your feedback. We are pleased to hear that you enjoyed our excellent location and the welcome on arrival. However, we are sorry that the room did not fully meet your expectations. We appreciate your comments regarding the furnishings and the overall feel of the room. We also apologise that only one towel was provided for two guests. This is not the standard of service we aim to deliver. Your feedback has been shared with the relevant team so we can address these points and improve the experience for our guests. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay. Kind regards, Kamilla Robak

Customer review rating 3.0/5

Jason Y. Business - Confirmed reviews ALL

Thank you for your lovely feedback. We are delighted to hear that you enjoyed the cleanliness of our rooms, the comfortable bed and pillows, and our breakfast. We sincerely apologise that your room allocation did not meet your request for a higher floor away from the lifts, and for the disturbance caused by early morning deliveries. For any future reservations, we would recommend booking a Superior Double Room, which would allow us to better accommodate your preference for a higher-floor room, subject to availability. We hope to have the pleasure of welcoming you back and providing you with an even better experience. Kind regards, Kamilla Robak

Customer review rating 3.0/5

David T. Business - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We are delighted to hear that you found our team helpful and polite and that your room was clean and tidy. However, we are sorry to hear that some aspects of the room facilities did not meet your expectations. We appreciate your comments regarding the kettle positioning, extension lead and bedside lighting. Guest safety and comfort are very important to us, and I will share your feedback with our maintenance team to review these points and ensure appropriate measures are in place. Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with an improved experience. Kind regards, Kamilla Robak

Customer review rating 3.5/5

Stephanie T. Solo - Confirmed reviews ALL

Thank you for sharing your feedback. We are pleased to hear that you enjoyed our convenient location, easy check-in process, comfortable room and breakfast. We are sorry, however, that some aspects of the room did not fully meet your expectations. Please accept our apologies for the marks on the furniture, missed dust and the absence of a hand towel. Your comments have been shared with our Housekeeping team to reinforce our attention to detail and ensure our room presentation meets the expected standards. We also appreciate your feedback regarding the heating controls and lift access. We understand that these may not have been immediately clear, and we will look at how we can improve the information provided to our guests. Thank you again for your constructive feedback. We hope to have the pleasure of welcoming you back and providing you with an even better experience. Kind regards Kamilla Robak

Thank you for your wonderful review. We're delighted to hear that you were highly satisfied with both our rooms and the service you received from the moment you arrived. It's fantastic to know that our team made you feel welcome and that you enjoyed the clean, modern rooms. We're especially pleased that you found the beds comfortable and appreciated the well-stocked in-room amenities. Feedback like yours is incredibly rewarding for our team, as we strive to create a comfortable and welcoming experience for every guest. Thank you for choosing to stay with us. We truly appreciate your kind comments and look forward to welcoming you back to Bristol again soon. Warm regards, Reshma

Customer review rating 2.0/5

William M. Couples - Confirmed reviews ALL

Excellent location, nice entry. Room was unusually sparse, despite being a superior room. Minimal furnishings and extremely echo-y. Only one towel was provided despite the booking being for 2 adults.

Thank you for sharing your feedback. We are pleased to hear that you enjoyed our excellent location and the welcome on arrival. However, we are sorry that the room did not fully meet your expectations. We appreciate your comments regarding the furnishings and the overall feel of the room. We also apologise that only one towel was provided for two guests. This is not the standard of service we aim to deliver. Your feedback has been shared with the relevant team so we can address these points and improve the experience for our guests. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay. Kind regards, Kamilla Robak

Customer review rating 3.0/5

Jason Y. Business - Confirmed reviews ALL

Hotel is nice. Rooms are very clean and tidy. Bed was extremely comfortable and the pillows were perfect for me. Breakfast was really nice as well.. Only down side is I was asked what floor I’d like to be on, I asked for a high floor away from lifts, but couldn’t have got any closer to the ground floor, 1st floor. Woken up at 0445 am on both mornings by deliveries. Would I book again? Only if I was on the top floor to avoid the noise.

Thank you for your lovely feedback. We are delighted to hear that you enjoyed the cleanliness of our rooms, the comfortable bed and pillows, and our breakfast. We sincerely apologise that your room allocation did not meet your request for a higher floor away from the lifts, and for the disturbance caused by early morning deliveries. For any future reservations, we would recommend booking a Superior Double Room, which would allow us to better accommodate your preference for a higher-floor room, subject to availability. We hope to have the pleasure of welcoming you back and providing you with an even better experience. Kind regards, Kamilla Robak

Customer review rating 3.0/5

David T. Business - Confirmed reviews ALL

Staff were really helpful and polite . Rooms clean and tidy . Shower cubicle very basic . You have to pull an extension lead across to plug in kettle that is on a shelf which seems really dangerous with boiling water . The side light is a standard lamp where you have to find the switch on the long flex . Not ideal in the dark.

Thank you for taking the time to share your feedback. We are delighted to hear that you found our team helpful and polite and that your room was clean and tidy. However, we are sorry to hear that some aspects of the room facilities did not meet your expectations. We appreciate your comments regarding the kettle positioning, extension lead and bedside lighting. Guest safety and comfort are very important to us, and I will share your feedback with our maintenance team to review these points and ensure appropriate measures are in place. Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with an improved experience. Kind regards, Kamilla Robak

Customer review rating 3.5/5

Stephanie T. Solo - Confirmed reviews ALL

Well located, easy to check in, comfortable room and good breakfast

Thank you for sharing your feedback. We are pleased to hear that you enjoyed our convenient location, easy check-in process, comfortable room and breakfast. We are sorry, however, that some aspects of the room did not fully meet your expectations. Please accept our apologies for the marks on the furniture, missed dust and the absence of a hand towel. Your comments have been shared with our Housekeeping team to reinforce our attention to detail and ensure our room presentation meets the expected standards. We also appreciate your feedback regarding the heating controls and lift access. We understand that these may not have been immediately clear, and we will look at how we can improve the information provided to our guests. Thank you again for your constructive feedback. We hope to have the pleasure of welcoming you back and providing you with an even better experience. Kind regards Kamilla Robak

Customer review rating 4.5/5

Carole C. Friends - Confirmed reviews ALL

Spacious room, comfortable bed and great location.

Thank you for sharing your feedback. It is wonderful to know you had a pleasant stay and appreciated the comfort of our rooms and our great location. We look forward to welcoming you back in the future! Warm regards Kamilla Robak

Customer review rating 5.0/5

Christina A. Business - Confirmed reviews ALL

All good.

Thank you for your feedback! We are delighted to hear that everything was to your satisfaction. We hope to welcome you back again soon! Warm regards Kamilla Robak

Customer review rating 5.0/5

Danuta M. Solo - Confirmed reviews ALL

Ideal place to stay for an early morning trip to the airport. Relaxing and comfortable stay.

Dear Danuta, Thank you for the 10/10 review! We're pleased you enjoyed a comfortable and relaxing stay before your early flight. We look forward to seeing you again. Sincerely, Elina

Customer review rating 4.5/5

Barry G. Couples - Confirmed reviews ALL

Friendly staff , clean rooms , good location

Thank you for your lovely feedback! We are delighted to hear that you enjoyed our clean rooms, friendly service and convenient location for train connections and onward travel. We really appreciate your comments and hope to welcome you back again soon! Warm regards Kamilla Robak

Customer review rating 4.0/5

Andy B. Business - Confirmed reviews ALL

3 issues... Chilli con carne had crunchy kidney beans. No instructions for heating or menus in the room. Staff OK but lacked attention to detail like 10 minutes waiting to be served at the bar for food/dei k both nights. Otherwise... Great :)

Thank you for your feedback. We're sorry for the issues you encountered with our restaurant department and will share your comments with the team. We're glad you still had a great stay and hope to welcome you back soon. Kind regards, Elina

Customer review rating 4.5/5

Mark B. Friends - Confirmed reviews ALL

Good location and quiet room.

Dear Mark, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elina

Customer review rating 4.0/5

Kathryn D. Families - Confirmed reviews ALL

Standard twin room was basic, but we didn’t expect more given the price and it was clean and warm. Pillows and bed were comfortable.

Thank you for your review, Kathryn. We are pleased to hear that you found our location convenient and that you felt the room offered good value for money despite the simpleness of it. We appreciate your feedback and are delighted that we could provide an enjoyable stay. We hope to have the pleasure of welcoming you back on your next visit to Bristol. Kind regards, Elina

Customer review rating 4.0/5

Timothy S. Solo - Confirmed reviews ALL

The hotel is ideally located for both Temple Meads railway station and the city centre. It is modern, clean and comfortable.

Thank you for your feedback. We're delighted you enjoyed our convenient location, cleanliness, and comfort. We hope to welcome you back to Bristol again soon! Kind regards, Elina

Customer review rating 4.0/5

Doug M. Solo - Confirmed reviews ALL

A good experience, great breakfast and helpful staff

Thank you for your review. We're delighted to hear that you had a good experience with us and enjoyed the breakfast. It's also wonderful to know that you found your room comfortable, clean, and well equipped for your stay. Your kind comments about our helpful staff are especially appreciated, as our team works hard to ensure every guest feels welcome and well looked after. We will be sure to share your feedback with them. Thank you for choosing to stay with us, and we look forward to welcoming you back to Bristol in the future. Warm regards, Reshma

Customer review rating 4.5/5

Eamonn B. Couples - Confirmed reviews ALL

All good no complaints

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Our hotel is conveniently located just a 5-minute walk from the station, making it an ideal base for both sightseeing and business trips. We hope to see you again very soon. Sincerely, Madoka

Customer review rating 4.0/5

Laura G. Friends - Confirmed reviews ALL

Friendly staff, good location. Rooms were clean but they could do with modernising.

Thank you so much for your lovely review! We are delighted to hear that you enjoyed our friendly service, convenient location, and the cleanliness of our rooms. We also appreciate your feedback regarding the rooms and will certainly take your comments into consideration. Thank you again for your kind words, and we hope to have the pleasure of welcoming you back on your next visit! Madoka

Customer review rating 1.5/5

Peter T. Families - Confirmed reviews ALL

At the check in desk I gave my name and he receptionist found my booking and repeated back to me that I had booked a twin for one night. Then followed what felt like an age but was probably 3 or 4 minutes while she stared at her computer screen and mumbled to a colleague. No explanation to me what was going on, no eye contact with me. Eventually I asked if there was a problem. It was then I was told by one of colleagues that my room would have a ‘slight’ smell of paint! I said I would be the judge of whether it was a problem or not. On getting to the room it did indeed smell of paint, which I think is unacceptable however slight the smell, but the main issue was it was a DOUBLE! I then spent another few minutes at reception while they found me a twin room, which they eventually did, while telling me the hotel was full so it was difficult. I said it I’d booked 2 months ago so it shouldn’t have happened. After dropping the bags in our new room which was spacious and acceptable we went straight to the restaurant. I thought the menu very limited but I ordered fish and chips and my Son ordered chicken burger. My fish was so obviously a small battered frozen fillet that had been cooked in dirty fat for too long. One end of it I couldn’t even chew the fish it was so overcooked! I should have sent I back but stupidly I didn’t. My Son ate his burger but it didn’t look very appetising to me. We paid and left. 2 hours later my Son was violently sick. Obviously I can’t say it was definitely the burger that caused it but if I was a betting man…. We chose the Ibis because of its location but in future would DEFINITELY look for another option.

Thank you for taking the time to share your feedback. I am sorry to hear that your arrival experience did not meet your expectations. We appreciate your comments regarding the check-in process and the delay in providing the correct room type. Clear communication and a smooth arrival are important to us, and your feedback has been shared with our Reception team. I am also sorry that your dining experience did not meet your expectations. We take food quality and guest feedback seriously, and your comments have been shared with our food and beverage team for review. Regarding your son's illness, we are sorry to hear that he was unwell; however, without further information, it would not be possible to establish whether this was related to the meal. Thank you again for bringing these matters to our attention. Your feedback provides us with an opportunity to review our service and continue improving the guest experience. Kind regard Kamilla Robak

Customer review rating 1.5/5

Michael S. Couples - Confirmed reviews ALL

Shower couldn't maintain a temperature. It was either really hot or cold. Also no fan in the room, and the room was extremely hot, which resulted in no sleep

Thank you for sharing your feedback. Please accept our sincere apologies for the discomfort you experienced during your stay. We are sorry to hear that the shower temperature was inconsistent and that the room was excessively warm, affecting your sleep. We understand how frustrating this must have been and appreciate you bringing these issues to our attention. Your comments have been shared with our maintenance team so that we can investigate and address the issues. We hope to have the opportunity to provide you with a more comfortable experience on your next visit. Warm regards Kamilla Robak

Customer review rating 4.5/5

Karl C. Couples - Confirmed reviews ALL

Hotel was great but car park was a four minute walk away - not far but when it was raining heavily it was a problem!

Customer review rating 4.5/5

Alison C. Friends - Confirmed reviews ALL

Very close to and easy to find from Bristol Temple Meads station and the Airport Flyer bus. Close to Greggs, Starbucks and Wetherspoons if you're not having breakfast in the hotel. Also close to the Ferry service which was great. The room was comfortable. The only thing that stopped me from giving it a 10 was that I could have done with a plug socket or usb point nearer to the bed.

Other web-users rate our hotel

  • 1,397 reviews 9.5/10 Location
  • 1,763 reviews 6.8/10 Room
  • 1,302 reviews 8.8/10 Service
  • 33 reviews 7.2/10 WiFi
  • 762 reviews 7.4/10 Cleanliness
  • 495 reviews 7.6/10 Breakfast

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