Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,819 reviews

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Novotel Christchurch Cathedral Square - Image 1
Novotel Christchurch Cathedral Square - Image 2
Novotel Christchurch Cathedral Square - Image 3
Novotel Christchurch Cathedral Square - Image 4
52 Cathedral Square, 8011 CHRISTCHURCH, New Zealand

Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

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Room 1

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Telephone
Fax +64 3 372 2112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,819 reviews

Customer review rating 4.0/5

Samantha Y. Families - Confirmed reviews ALL

Kia Ora Samantha, Thank you for sharing your feedback and for your continued loyalty as an ALL Classic member. We are delighted to hear you and your family enjoyed another great stay, and we’re especially pleased that the kids loved the soft toys. It is wonderful to know you appreciated our clean rooms, friendly service, and overall experience. We sincerely apologize for the confusion regarding the car parking arrangements and appreciate you bringing this to our attention. We also value your honest feedback about the goats cheese pasta and will share your comments with our Food & Beverage team. Thank you again for your support and for choosing to stay with us. We look forward to welcoming you and your family back to Novotel Christchurch Cathedral Square again soon. Ngā mihi nui, Bella Phillips Assistant Manager

Customer review rating 4.5/5

Julie F. Families - Confirmed reviews ALL

Kia Ora Julie, Thank you for taking the time to share your feedback with us. We are delighted to hear you enjoyed our central location, with easy access to shops, bars, and restaurants, as well as the comfort of your stay. It is wonderful to know that your room provided a relaxing experience. We appreciate your feedback regarding cleanliness and breakfast, and we will continue working with our team to ensure we deliver the best possible experience for our guests. Thank you for your support as an ALL Classic member. We look forward to welcoming you and your family back to Novotel Christchurch Cathedral Square again soon. Ngā mihi nui, Bella Phillips Assistant Manager

Customer review rating 5.0/5

Richard M. Business - Confirmed reviews ALL

Kia Ora Richard, Thank you for your excellent review and for sharing your experience with us. We are delighted to hear you enjoyed our excellent location, service, and the comfort of your Executive Suite. It is wonderful to know you appreciated the spacious layout, bright views, modern facilities, and high standards of cleanliness. We are especially pleased that our team member made your check-in experience personal and efficient by understanding your business needs. Your kind recognition will be shared with the team. Thank you for your recommendation, and we look forward to welcoming you back to Novotel Christchurch Cathedral Square for another exceptional stay. Ngā mihi nui, Bella Phillips Assistant Manager

Customer review rating 4.5/5

Sandra D. Couples - Confirmed reviews ALL

Kia Ora Sandra, Thank you for taking the time to share your feedback and for your continued loyalty as an ALL Gold member. We are delighted to hear you enjoyed your stay, especially the comfortable room, great bed, and the friendly assistance from our Front Office team. We appreciate your kind mention of their support with your valet service and will be sure to share your feedback with them. Thank you also for your honest comments regarding the room odour and joinery. Your feedback is valuable, and we will share it with the relevant teams as we continue working to maintain and improve our guest experience. We truly appreciate your recommendation and look forward to welcoming you back to Novotel Christchurch Cathedral Square again soon. Ngā mihi nui, Bella Phillips Assistant Manager

Customer review rating 4.5/5

Jonathan W. Business - Confirmed reviews ALL

Kia Ora Jonathan, Thank you for taking the time to share your feedback with us. We're delighted to hear you enjoyed our central location, clean and comfortable room, convenient parking, and the helpful service from our team. It's also wonderful to know you appreciated our sustainability initiative of offering guests the choice to forgo room servicing. Thank you as well for your feedback regarding the bathroom basin layout. We value your comments and will take them into consideration as we continue to improve the guest experience. We truly appreciate your recommendation and look forward to welcoming you back to Novotel Christchurch Cathedral Square on your next visit. Ngā mihi nui, Bella Phillips Assistant Manager

Other web-users rate our hotel

  • 1,133 reviews 9.3/10 Location
  • 1,258 reviews 7.2/10 Room
  • 1,360 reviews 9/10 Service
  • 12 reviews 6.7/10 WiFi
  • 406 reviews 8.1/10 Cleanliness
  • 369 reviews 7.5/10 Food
  • 346 reviews 8.1/10 Breakfast
  • 189 reviews 5.5/10 Value

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