Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,841 reviews

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Novotel Christchurch Cathedral Square - Image 1
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52 Cathedral Square, 8011 CHRISTCHURCH, New Zealand

Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Telephone
Fax +64 3 372 2112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,841 reviews

Customer review rating 4.0/5

Jane P. Business - Confirmed reviews ALL

Room was good but furniture a bit tired and lighting poor for applying makeup. Breakfast was great staff friendly and breakfast good

Kia Ora Jane, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you enjoyed our breakfast and found our team friendly and welcoming. It is wonderful to see your perfect scores for both breakfast and our team, as well as your positive experience with check-in and check-out. We are sorry to hear that some aspects of your room did not fully meet your expectations. In particular, we appreciate your comments regarding the tired furniture and the lighting around the mirror, which we understand can be important when getting ready for the day. Your feedback has been noted and will be shared with the relevant teams as we continue to look for opportunities to improve. We also appreciate your comment regarding ease of access. We understand how important convenient access is, particularly when travelling for business, and will ensure this feedback is passed on for consideration. Thank you again for your valuable feedback and for your continued support of the ALL Accor programme. We hope to have the pleasure of welcoming you back and providing an even more comfortable stay next time. Warm regards, Joshua Guest Services Manager

Customer review rating 2.0/5

Anu T. Business - Confirmed reviews ALL

Over all god but a couple of issues- I was allocated a room with a disabled bathroom that was bit annoying. The othe issue was that there were a couple of indian or subcontinent looking male staff who never greeted me when I was coming in or out of the hotel, they would warmly greet people behind me or in front of me, I am also of indian origin but why do I have to feel that way not sure.

Customer review rating 4.5/5

Poh L. D. C. Friends - Confirmed reviews ALL

The hotel is very clean and staff are very polite. We had an enjoyable stay even though it was only for 1 night.

Kia Ora Poh L., Thank you very much for sharing your lovely feedback following your recent stay with us. We are delighted to know that you enjoyed your visit and found our hotel to be conveniently located, making it easy for you to explore the surrounding area on foot. It is also wonderful to hear that you appreciated the cleanliness of the hotel and the courtesy of our team. We are particularly pleased that you found your room spacious and comfortable, with the double beds providing ample space for a relaxing stay. Although your visit was only for one night, we are so happy to hear that you had an enjoyable experience. Your kind comments and excellent ratings are a great encouragement to our entire team. We truly appreciate your continued support as an ALL Accor member and your generous recommendation. Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back for a longer and equally enjoyable stay in the future. Warm regards, Joshua Guest Services Manager

Customer review rating 4.0/5

Nicole Y. Families - Confirmed reviews ALL

Lovely staff, great location and comfortable rooms. Had an issue with the shower connection, but was fixed straight away.

Dear Nicole, Thank you for taking the time to share your lovely feedback following your family stay with us. We’re delighted to hear that you enjoyed our convenient location, comfortable rooms, and especially the warm service from our team. We’re also pleased that we were able to resolve the shower connection issue promptly during your stay. We always want our guests to feel well looked after, and it’s wonderful to know our team was able to assist straight away. Thank you for choosing to stay with us and for your continued loyalty as an ALL member. We truly appreciate your recommendation and hope to have the pleasure of welcoming you and your family back again soon. Warm regards, Jenny Guest Service Agent Novotel Cathedral Square

Customer review rating 4.0/5

Keppel B. Business - Confirmed reviews ALL

Friendly service. Nice room and facilities. Breakfast and dining room very good

Kia ora Keppel, Thank you very much for taking the time to share your wonderful feedback following your recent business stay with us. We are delighted to hear that you found your stay very comfortable and enjoyed our friendly service, well-appointed room and facilities. It is especially pleasing to know that you enjoyed our breakfast and dining experience, and that our team made you feel well looked after throughout your visit. Your kind comments regarding our team, cleanliness, Wi-Fi, and smooth arrival and departure are greatly appreciated. Feedback such as yours is a wonderful encouragement to our colleagues, who take great pride in providing a welcoming and enjoyable experience for our guests. Thank you once again for choosing to stay with us. We truly appreciate your recommendation and look forward to welcoming you back on your next visit. Warm regards, Joshua Guest Services Manager

Other web-users rate our hotel

  • 1,129 reviews 9.4/10 Location
  • 1,266 reviews 7.2/10 Room
  • 1,342 reviews 9/10 Service
  • 12 reviews 6.7/10 WiFi
  • 402 reviews 8/10 Cleanliness
  • 366 reviews 7.6/10 Food
  • 342 reviews 8.2/10 Breakfast
  • 191 reviews 5.6/10 Value

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