Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.8/5 4,166 reviews

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Description

Hotel extras

  • Rooms, suites and furnished residences

  • 6 outdoor swimming pools and private beach

  • Award-winning SPA, water sports and rooftop tennis courts.

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Our accommodation(s)

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Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  4,166 reviews

TripAdvisor Rating  4.7/5  17,193 reviews

It feels like „coming home fir Christmas“

TripAdvisor rating 5.0/5

Flyer01327262130 TripAdvisor review

We enjoyed our family stay with ur both sons 11mo and 4yrs. We had a seaview junior suit which fit best for our family size and needs. The team here did an extraordinary jop regarding hospitality and satisfy our needs. Especially we want to thank Elena, Rahul and the whole team from the premier lounge and Dennis for his help with the laguage. Always excellent! We will definitely come again (for our 7th time)))

Dear Flyer01327262130, Greetings from Sofitel Dubai The Palm! It is such a pleasure to read your compliments following your visit to Sofitel Dubai The Palm. You have summed up eminently nicely the guest experience we would hope all of our guests have that they feel recognized. It is all about the attention to detail, and joy of interacting with our guests, and hopefully giving great and thoughtful insights and recommendations. We are so privileged to have such a brilliant clientele, that we as ''Heartists'' should give you our best! Thank you for encouraging readers to experience staying in our hotel; we hope to see you soon in your second home. Sincerely, Rosebella Abraham Quality Assurance Manager Sofitel Dubai the Palm!

Everything you could wish for in a hotel

TripAdvisor rating 5.0/5

tudseyLondon TripAdvisor review

A beautiful beachfront hotel with stunning interiors and immaculately maintained grounds. The food was verygood. The hotel was impeccably clean and the staff in the Premier Lounge where we always received a very warm, personal, and professional welcome, truly made our holiday special. They remembered our favourite seat, chosen drinks, and every interaction was friendly, thoughtful, and personal. The manager and all staff are an absolute class act and deserve all the praise. Our junior suite was beautiful and kept spotlessly clean by Aminul, who went above and beyond to make our stay comfortable - remembering exactly how we liked things, including our favourite coffee, pillows, toiletries and so many other thoughtful personal touches. This was our first stay, but it certainly won’t be our last. Thank you, Sofitel. The Windsor Family

Dear Tudseylondon, Thank you so much for taking the time to share such a wonderful review. We are delighted to hear that your first stay with us was so memorable and that you enjoyed our beachfront setting, interiors, and meticulously maintained grounds. It’s fantastic to know that our Premier Lounge team made such a positive impression and that Aminul went above and beyond to make your junior suite experience truly special. Your kind words about our staff’s attentiveness, personal touches, and professional service mean a lot to us and will be shared with the entire team. We look forward to welcoming you back for many more stays and creating even more memorable moments for you and your family. Thank you again for your lovely feedback. Best Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai the Palm!

Marvellous, Absolutely Stunning, Wowaweewowwww

TripAdvisor rating 5.0/5

Abby F TripAdvisor review

Thank you Aminul for taking care of our room everyday! The breakfast was unreal and so was the service. We will be back xxx

Dear abbyf661, Thank you for leaving us such a wonderful review. We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in. We look forward to seeing you again. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Professional and Reliable Service

TripAdvisor rating 5.0/5

Nurjahan Yesmin T TripAdvisor review

The housekeeping service at Sofitel Dubai The Palm was outstanding. The room was maintained to a high standard every day, ensuring a comfortable stay. Appreciation to Faiz for his dedication and attention to detail.

Dear nurjahanyesmint, Thank you for sharing your experience at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed your overall stay, and that our team made you feel welcome from the moment you arrived. It is heartening to know that our staff's attentiveness and contributed positively to your stay. Your compliments about the team members are greatly appreciated. We will ensure they receive your kind words. Thank you for choosing to stay with us. We look forward to welcoming you back for another exceptional experience at Sofitel Dubai The Palm. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai the Palm!

Su

TripAdvisor rating 5.0/5

suvius TripAdvisor review

krrshna‘s service was brilliant, steak taste with a bit of wood fire flavor , friendly for kids.next time would like to try wine menu with steaks

Dear Suvius, Thank you for taking time out to share feedback of your experience with us. We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness. Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit. We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

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Other web-users rate our hotel

  • 2,026 reviews 9/10 Location
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  • 10,047 reviews 9.4/10 Service
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  • 3,992 reviews 8.8/10 Food
  • 1,921 reviews 9/10 Vibe
  • 1,645 reviews 8.6/10 Amenities
  • 1,172 reviews 7.4/10 Cleanliness

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