Novotel Edinburgh Park 4 stars

Customer review rating (ALL Rating) 4.6/5 1,682 reviews

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Description

Hotel extras

  • Convenient hotel with ample parking and adjacent transport options

  • Premium leisure facilities with pool, gym, sauna and steam room

  • Just 4 km from Edinburgh Airport and 7 km from Royal Highland Centre

  • Contemporary meeting space with modern A/V for up to 180 people

  • Easy access to Murrayfield Stadium via the adjacent tram line

Our accommodation(s)

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Hotel location

Novotel Edinburgh Park

15 Lochside Avenue, SAT NAV USE HOTEL NAME, Hermiston Gait Retail Park
EH12 9DJ EDINBURGH
United Kingdom

GPS:55.92657, -3.310871

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PAOLOZZI BEER AND KITCHEN

Please your palate at Paolozzi Beer and Kitchen with our varied menu of simple yet authentic dishes from around the world and just down the street. Our on-site restaurant provides a casual setting for dining with family and drinks with colleagues alike.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,682 reviews

Customer review rating 3.5/5

Gavin H. Business - Confirmed reviews ALL

I stay here a lot. Evening meals not as good as before. Portion size for the baked cod getting smaller and smaller… for £23 it’s not acceptable. I’ve mentioned before but the Buffett breakfast is often not hot

Customer review rating 4.5/5

Denae H. Families - Confirmed reviews ALL

Really lovely hotel and staff. Great location, very easy to get there from the airport and to the city. Lots of shops within walking distance. We were able to store our bags at the hotel before and after check in which was very helpful. My only complaint would be the size of the sofa bed. The bed and duvet were quite small for two people. For family rooms it would be nice to have two proper beds or single beds instead of a sofa bed. We requested another duvet so that helped the situation. Staff were brilliant, very accommodating. Room was comfy and I would definitely stay there again.

Customer review rating 2.5/5

Chris B. Business - Confirmed reviews ALL

Room was clean but dated. TV remote didn’t work so swapped for another remote which didn’t work great. The cold water tap took over five minutes of running to get close to cold but was still more room temperature. The pool is tiny and not good for swimming. The gym is tiny and in a glass box visible to all who walk past to the restaurant. Despite being booked in the hotel I still had to pay £20 for parking with a discount, cheaper than the £48 it would have been.

Dear Chris, Thank you for sharing your feedback regarding your recent stay at Novotel Edinburgh Park. I am sorry that we did not manage to fulfil your expectations, and that you found the rooms dated, and experienced maintenance issues that prevented you from enjoying your stay. I would like to ask if you reported these issues to the reception team, as I know that we are flexible and always happy to help our guests in the event there is an issue in the rooms. The gym in the hotel is in level -1, which is entirely dedicated to the leisure facilities - gym, swimming pool, sauna and steam room. Our restaurant is in the ground level, meaning that anyone going to or coming from the restaurant would not walk past the gym. Our car park is currently administered by an external company called MyParkingSpace - our parking is indeed paid, but our fares are much cheaper than general fares in the city centre. We offer several types of discounts as well, the best of which is the Membership discount which you qualified for, as you are a valued member of Accor Live Limitless. We are sorry that your stay did not go well. We hope you give us another chance to serve you better in the future. Sincerely, Daniela Front Office Manager

Customer review rating 4.0/5

Ashwani K. Families - Confirmed reviews ALL

Room no 337 carpet was quite old and and good for stay please change it

Dear Ashwani K., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Front Office Manager

Customer review rating 4.0/5

David G. R. Couples - Confirmed reviews ALL

Nice hotel good food good service nice room

Dear David (and your lovely wife) Thank you for taking the time to share your feedback. I am sorry that there was a little hiccup that needed solving - but I am glad that I was able to assist you, and that you mentioned me as a special contributor to your satisfaction. Please keep my contact details. I would love it if you came back in the future, as I am sure next time we will deserve your top marks! Have a great week ahead! Sincerely, Daniela

Other web-users rate our hotel

  • 2,019 reviews 9.1/10 Location
  • 1,878 reviews 8.2/10 Room
  • 2,188 reviews 9.1/10 Service
  • 30 reviews 8.6/10 WiFi
  • 970 reviews 8.7/10 Cleanliness
  • 787 reviews 8.4/10 Breakfast
  • 562 reviews 8.7/10 Pool
  • 549 reviews 8.6/10 Amenities

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