Novotel Liverpool Centre 4 stars

Name: Novotel Liverpool Centre | Contemporary Hotel in Liverpool - ALL
Address: 40 Hanover Street, Merseyside, LIVERPOOL, L1 4LN, United Kingdom
Telephone: +441517025100
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 2,474 reviews

Best price
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40 Hanover Street, Merseyside, L1 4LN LIVERPOOL, United Kingdom

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Novotel Liverpool Centre

Hotel that makes every moment matter

Situated in the historic city of Liverpool the Novotel Liverpool city Center is a stylish 4-star hotel located in the heart of the city placing you next to some of the UK's best sporting, musical, and commercial attractions. Just a stones throw away you can experience art and history at the Albert Docks, or why not visit the cities' nightlife scene down at Cavern walks or why not try one of many award winning restaurants. Novotel is a great choice for both families and business workers looking to escape.

Guests can relax and enjoy a delicious meal in our stylish Ropewalks bar and restaurant, which serves freshly cooked local and international cuisine as well separate choices for kids. Why not unwind in the bar where we serve a full array of drinks. The hotel boasts ten spacious meeting rooms with facilities to suit different needs, We also have a separate welcome area where you can gather before moving to your meeting room making this an ideal place for your business needs.

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols and provides assurance that these standards are being met in this hotel.

Gilles Mattern, Hotel Manager

ALLSAFE approved hotel

Please note that our swimming pool is open from 7am until 7.30pm 7 days a week. We advice you to book in your 30 minutes slot anytime from 48h prior to your arrival with us.. Q-park Hanover street car park is now through pre-booking only, to get a 30% discount use discount code NHHS30, with multiple Entry/Exit box option. https://www.q-park.co.uk/en-gb/cities/liverpool/hanover-street As we are treating our staff to a well-deserved Christmas party, we will have a reduced menu on Sunday 10th December 2023

Hotel extras

Central location, close to Liverpool One shopping centre
Leisure facilities including swimming pool, Sauna and gym
An ALLSAFE Clifton certified hotel
Central location, with plenty of nearby travel links
Q-Park Hanover Street offers a 30% discount pre-booking only parking for guests of Novotel

Our accommodation(s)

Room

Superior Room with 1 queen size bed and sofa bed

4 persons
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
Views: City View or Courtyard View

Room

Superior Room with Queen bed

2 persons
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

Room

Superior Room with 2 single beds

2 persons
25 m² / 269 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Courtyard View

Room

Accessible Superior Room with 2 single beds

2 persons
26 m² / 279 sq ft

Bedding 2 x Single bed(s)
Accessible room

Room

Executive Room with 1 king size bed and sofa bed

4 persons
33 m² / 355 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: City View

Room

Executive Room with King bed

2 persons
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View

Hotel location

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

+44 151 702 5100

+44 151 702 5110

Railway station
Bus stop

LIVERPO LIME STREET

Railway station

Access: 1.61 km / 1 mi 10 min walk / 5 min drive

LIVERPOOL CENTRAL BUS TERMINAL

Bus stop

Access: 2.4 km / 1.49 mi 5 min walk / 2 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

ROPEWALKS BAR AND KITCHEN

RopeWalks Bar And Kitchen is currently running a reduced menu on reopening. Please contact the hotel on h6495@accor.com for more information.

Our guest reviews

Really good customer service

Serena H 11/23/2023 TripAdvisor review

I stayed here for business and rushed out in the morning leaving my head phones. I returned at 1030 explaining the situation. They sent someone to check the room as they were already in the process of house keeping. They found and returned my head phones and I am really grateful. The staff were confident, kind and professional and they deserve a raise.

Would stay again

Jenny Friends - 11/21/2023 Confirmed reviews ALL

Location was ideal, room spacious, beds comfy. However the pillo ws were a bit grim and would have preferred more. The hand towels were very tired with tears and marks on them which affected the overall impression. Despite that, would stay again. Staff were friendly and helpful

Dear JENNIFER H., Thank you for your feedback, I was sorry to learn that your recent stay did not meet your expectations on this occasion in particular the cleanliness of your room, please accept my sincere apologies and please rest assured that this is certainly not the general standard that we provide to all our guests. I have discussed this matter with our Head Housekeeper who will now re-visit the training of her team in particular, the cleaning procedures of our bedrooms allowing us to take the appropriate measures to prevent future occurrence. At Novotel, we strive to provide a superior service experience for every guest therefore, your feedback is very important to me please be assured that this is most certainly an isolated incident. Thank you for bringing this to my attention as I appreciate all feedback we receive from our guests. Sincerely, Lee Rimmer, Front Office Manager

Great Stay

Louise Friends - 11/21/2023 Confirmed reviews ALL

Hotel is in a good location. Plenty of bars and restaurants nearby and minutes from Liverpool One. Staff super friendly. Rooms large clean and comfortable. Breakfast was lovely. Will return and definitely recommend. Thank you

Dear LOUISE T., We very much appreciate your comments regarding your stay at Novotel Liverpool City Centre. It is always a pleasure to receive positive feedback especially from our 'Le Club' members. I will share your comments with our team.  I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will also personally see who was on shift on reception during your stay and pass on your personal praise to the staff member who you spoken about in your review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Lee Rimmer, Front Office Manager

Nice hotel on great location

Steven Families - 11/20/2023 Confirmed reviews ALL

Had a lovely stay with Novotel in Liverpool. Room was adequate for the price paid. Nice and clean with requested cot on arrival. Breakfast in the morning was good. Few warm breakfast items were a little cold but all In all great stay

Dear STEVEN H., We very much appreciate your comments regarding your stay at Novotel Liverpool City Centre. It is always a pleasure to receive positive feedback especially from our 'Le Club' members. I will share your comments with our team.  I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Lee Rimmer, Front Office Manager

Room was dated and hot.

Anonymous Couples - 11/20/2023 Confirmed reviews ALL

Sadly, we were a little disappointed with our room (728). It felt very dated. It was also very hot in the night so we opened the window and was then kept awake by the noise outside. We have stayed in London Novetel's and the standard of room has been much higher. In my opinion not a 4 star hotel. Though we did enjoy the breakfast and the staff were friendly. We didn't use the pool facility. Good central Location and parking opposite. Thankfully we only used our room to sleep as we were attending an event near by, so it served it's purpose but perhaps a little refurb is in order?

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

2,452 reviews 9.6/10 Location
2,958 reviews 6.6/10 Room
2,435 reviews 8.4/10 Service
31 reviews 6.9/10 WiFi
1,265 reviews 5.9/10 Cleanliness
1,192 reviews 7.1/10 Breakfast
807 reviews 6.8/10 Pool
229 reviews 6.9/10 Wellness Area

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All our hotels in Liverpool

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.