Novotel Liverpool Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 2,149 reviews

Best price
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Novotel Liverpool Centre - Image 1
Novotel Liverpool Centre - Image 2
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Novotel Liverpool Centre - Image 4
40 Hanover Street, Merseyside, L1 4LN LIVERPOOL, United Kingdom

Description

Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, Sauna and gym

  • Green Key certified hotel

  • Family rooms suitable for a maximum of two adults and two children.

  • Q-Park Hanover Street offers a 30% discount pre-booking only parking for guests of Novotel

Our accommodation(s)

Hotel location

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

Telephone
Fax +44 151 702 5110

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ROPEWALKS BAR AND KITCHEN

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,149 reviews

TripAdvisor Rating  4.0/5  3,238 reviews

Terrible dated hotel, overpriced for sure

TripAdvisor rating 1.0/5

Santiago G TripAdvisor review

Absolutely atrocious, this hotel is advertised and priced as a 4 star, which is really comical considering rooms are falling apart, and you don't even get basic toiletries, it's really unkempt! There are so many far better options, priced the same in the same area, that it's really hard to consider why would we return to it. We are Novotel loyalty members, this is unacceptable.

Very disappointed

TripAdvisor rating 2.0/5

BellaHughes TripAdvisor review

1. In my previous reviews of this hotel, I have consistently reported positive experiences; however, my recent stay from November 24th to 26th was disappointing. The staff were friendly, but the rooms are in need of modernization. The swimming pool and changing facilities were uncomfortably cold, which was particularly disappointing as I had chosen this hotel for my son to swim. Despite the hotel's claim that the water was maintained at a standard temperature of 28 degrees Celsius, both my son and I found it too frigid to enjoy, and other guests shared similar sentiments. 2. Additionally, we encountered an unpleasant situation with a reserved table during our stay. The individuals at the table were rude and confrontational with my four-year-old son, who was simply laughing and having fun around 8 PM. They appeared to be regular patrons, as they seemed familiar with the bar staff. Given the issues with the swimming facilities and the behaviour of some guests, I am inclined to consider this my final visit to the hotel.

Brilliant 👏

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

As grandparents we went with 2 family's so 5 grandkids age's from 2 to 8 hotel was very secure with lifts and they put us all in rooms eith a little corridor so great for other quest too we will be back

Brilliant location, clean hotel

Customer review rating 5.0/5

Sharon K. Friends - Confirmed reviews ALL

Brilliant location for a girls weekend. Clean hotel. Lovely staff. Brilliant breakfast.

Absolutely awful experience

Customer review rating 0.5/5

James R. Business - Confirmed reviews ALL

My team and I recently visited the Novotel on Wednesday the 20th November. We arrived at the hotel around 4pm. Queue to be served was very long. Only one person checking people in. When questioned around this, I was told we were busy. Nothing else they could do. When I finally got to the desk I was informed (Like several of my colleagues) that my room was not ready. At 4pm!. I was given a drinks voucher, but could not even get a pint. Bottles only. This meant our team was late for a dinner/activity we had planned.

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Other web-users rate our hotel

  • 2,347 reviews 9.7/10 Location
  • 2,681 reviews 6.8/10 Room
  • 2,132 reviews 8.3/10 Service
  • 33 reviews 4.9/10 WiFi
  • 1,085 reviews 6.6/10 Cleanliness
  • 937 reviews 6.7/10 Breakfast
  • 724 reviews 7.1/10 Pool
  • 504 reviews 5.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.