Novotel London West 4 estrelas

Classificação clientes Avis (Classificação ALL) 3.7/5 1.658 comentários

Extras do hotel

  • 33 áreas de reuniões para todas as necessidades da sua conferência

  • Conexão WIFI grátis em todos os quartos

  • Centro de fitness totalmente equipado

  • 3 minutos de caminhada até a estação de metrô Hammersmith

  • Curta viagem de metrô até Harrods e o Hyde Park

Hotel ALLSAFE. Aprovado

Nossas acomodações

Espaçoso, com design contemporâneo e adaptável, o quarto do Novotel é verdadeiramente um local de descanso, perfeito para todas as suas necessidades.

Localização do hotel

Novotel London West

1 Shortlands, Hammersmith
Reino Unido

GPS:51.492115, -0.219759

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

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Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.7/5  1.658 comentários

Classificação no TripAdvisor  4.0/5  5.391 comentários

Lovely hotel, about time it had a refresh.

Classificação TripAdvisor 4.0/5

Melissa J Couples - Avaliação certificada TripAdvisor

My husband and I have stayed here a number of times and have always had such pleasant service, and a comfortable nights sleep. This time was no different on that front, staff were all very pleasant, and this time I am 7 months pregnant and the firm mattress was perfect! The only reason I haven't marked this as 5* is due to some defects in the room. I feel it has become dated and some small changes could be made to make the rooms feel fresh again. A couple of the tiles in the bathroom were cracked, the fronts of the knobs for the shower are missing, there is some sign of wear and tear on and around the bath area, the light switches and plug sockets in the room have had better days. The whole room feels like it needs a bit of TLC. Nevertheless we have had a lovely relaxing evening, with a superb breakfast.

Generally ok but wouldn't stay here again.

Classificação TripAdvisor 3.0/5

lazibeth13 Avaliação certificada TripAdvisor

Stayed here for one night in February 2023. On arrival the hotel was busy as there was an anime convention on the same weekend. I'd booked and accessible room as I have mobility issue. From the car park to the room is completely step free access and the bathroom was well equipped with grab rails and perching stool. However the room its self was quite small so it was a struggle to find space for my mobility scooter. You will definitely struggle if you are in a wheelchair. I did mention this to the hotel and they suggested next time I might consider booking a suite, which I'm sure I would have to pay extra for. We decided to ask reception to book us a taxi that evening to take us to the Royal Albert Hall. This was a mistake! Oddly the receptionist had never heard of the Royal Albert Hall even though it is a major tourist attraction that is located 10 minutes away by car and I had to show her on google maps where I wanted to go. We were told that we just need to come to the foyer when the taxi was due and the driver would meet us. We alerted the reception staff when we arrived and again were told just to wait in the foyer. When the taxi was 15 minutes late we managed to get the reception staff to ring the taxi and apparently we were standing in the wrong area of the foyer! This ended up with is us being 20 minutes late for our dinner reservation. And the taxi cost us £20! Honestly, we should have just got an Uber, it's far simpler and half he price! In general the hotel its self is clean and the rooms are average. The bar area is quite pretty and it wasn't crowded. For a busy hotel it wasn't noisy in the evening. The beds are ok but not the comfiest. I don't think I'd stay here again next time I visit London though. Finally the parking is extortionate but if you do use it, don't forget to get the hotel to validate you ticket which will reduce the price slightly.

Cant wait to be back

Classificação TripAdvisor 5.0/5

Happiness60340679723 Avaliação certificada TripAdvisor

We came at 7am without a booking. They helped accommodate us even though the hotel waa fully booked The location was great for us. Using transportation we arrived everywhere we wanted really fast. You have everything you need 5-10 min walk away We will come back for sure!!

Dear Guest, We would like to thank you for this positive review of your experience in our hotel. It is always a pleasure to receive positive feedback from our guests and we are glad that our location in proximity to public transport was ideal for you. We look forward to welcoming you back on a future occasion. Best wishes, Lea Manalo, Guest Relation Manager

Fantastic Service and Friendly Staff in Mirror Bar.

Classificação TripAdvisor 5.0/5

Erika T Avaliação certificada TripAdvisor

Midday visit for lunch and coffee, excellent food and service on 22 March 2023 - unfortunately the payment system was playing difficult for hours, but Paz and the team were extremely helpful and persistent to try sort it out. In any case, Mirror Bar in Novotel West is a good chill location if one is in Hammersmith.

Dear Guest, Thank you for sharing such positive feedback. We are pleased that you enjoyed your time with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service. We are delighted we were able to deliver a memorable dining experience. We look forward to seeing you again in the future. Best wishes, Lea Manalo, Guest Relation Manager

Great location, clean and tidy hotel. Good choice!!

Classificação TripAdvisor 5.0/5

bethcP1291LC Friends getaway - Avaliação certificada TripAdvisor

Great location, smooth check in, clean tidy rooms, lovely bar, had the buffet dinner with great choices and good quality, busy breakfast service but so much selection. The snack bar with crisps and drinks also offers a wide choice, but rather pricey

Dear Beth, Thank you for sharing your feedback. We are delighted to hear that you enjoyed your time with us and appreciate your highlight of our prime location. It is rewarding to know that your dining experience met your expectations and our team appreciates your kind comment on the seamless check-in. We are glad to know we met your expectations, It is always a pleasure to receive positive feedback, however, we regret to read that you were not completely satisfied with our pricing. We regularly review our fees and do our utmost to remain competitive but appreciate your feedback. We look forward to welcoming you again. Kind regards, Lea Manalo, Guest Relation Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.326 comentários 9.1/10 Localização
  • 2.254 comentários 4.8/10 Quarto
  • 1.915 comentários 6.7/10 Serviço
  • 39 comentários 7.4/10 Wifi
  • 957 comentários 5/10 Limpeza
  • 954 comentários 7.4/10 Café da manhã
  • 558 comentários 4.9/10 Atmosfera
  • 464 comentários 4.7/10 Custo-Benefício

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