Pullman at Sydney Olympic Park 5 stars

Customer review rating (ALL Rating) 4.4/5 2,361 reviews

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Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Australia

Description

Hotel extras

  • Complimentary WIFI

  • Guest rooms provide stunning panoramic views

  • Bacar Restaurant features an extensive and enticing wine list

  • 24 hour fit lounge

  • 2 minute walk to station, 26 minute drive to CBD and Sydney Airport

Our accommodation(s)

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Hotel location

Pullman at Sydney Olympic Park

Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.849167, 151.068771

Telephone
Fax +61 2 8762 1263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BACAR RESTAURANT

Bacar Restaurant is an upscale contemporary restaurant located in the Pullman at Sydney Olympic Park. Indulge in Bacar's unforgettable seasonal menus created by our award-winning Precinct Executive Chef Marvin Ma, including newly curated vegan dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,361 reviews

TripAdvisor Rating  4.3/5  1,895 reviews

Customer review rating 5.0/5

Margaret J. Families - Confirmed reviews ALL

Last minute booking with one adult and 2 children due to family medical issues. Staff were so accommodating and helpful

Dear Margaret J., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that our staff could assist you during your last-minute booking and that you found our location convenient. It is our aim to provide excellent service to all our guests. Goodbye, Pullman at Sydney Olympic Park

Customer review rating 2.0/5

Grant D. Couples - Confirmed reviews ALL

For the amount paid, a disappointing experience. Check in was fine but from there unfortunately downhill. The room was old and outdated, the provided towels were filthy (not sure what the stains were??) and waited for 30 minutes at breakfast before being told our order had been forgotten (it was not overly busy). The staff seemed inexperienced and poorly trained, and lacked basic customer skills. Wouldn’t recommend for the price

Dear Grant D., Thank you for sharing your feedback regarding your recent stay with us. We regret to learn that your experience did not meet your expectations, particularly concerning the condition of your room and the service received during breakfast. Cleanliness and customer service are paramount to us, and your comments will be addressed with our team to facilitate improvements. We appreciate your insights and aim to enhance our guests' experiences in the future. Thank you once again for your review. Best regards, Pullman at Sydney Olympic Park

Customer review rating 2.0/5

Chun M. L. Families - Confirmed reviews ALL

I was disappointed with my stay due to poor hygiene and service. The bottled water provided in the room had mould on the cap. When we reported this to the reception, they did not offer any apology and simply said they would replace it. Additionally, the room felt as though it had not been occupied for a long time. There was an unpleasant, stale smell when we entered, which further affected our comfort. I expected better cleanliness standards and more professional customer service from the hotel.

Dear Chun M. L., Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the issues you encountered with hygiene and customer service, as this does not reflect our standards. Your comments about the bottled water and the condition of the room have been noted, and we understand how important a clean and welcoming environment is for our guests. We strive to maintain high cleanliness standards and take guest feedback seriously to ensure that every stay meets expectations. Your experience is invaluable in helping us improve our services. Thank you once again for your insights. We hope to have the opportunity to serve you better in the future. Best regards, Pullman at Sydney Olympic Park

Customer review rating 5.0/5

Mark M. Business - Confirmed reviews ALL

As always, Pullman Olympic Park is an excellent hotel. Convenient, great food, excellent amenity and what makes it stand out is the staff. Helpful, friendly and nothing is a problem for them.

Dear Mark M., Thank you for your kind words regarding your stay at Pullman at Sydney Olympic Park. We are delighted to hear that our staff, amenities, and dining options met your expectations. We look forward to welcoming you back for another excellent experience. Best regards, Pullman at Sydney Olympic Park

Customer review rating 3.0/5

Brad C. Solo - Confirmed reviews ALL

Room was ok. Only double beds no queen or king. No room upgrades No welcome in room. Note or gift. Usually get a bottle of wine or chocolates for being an Accor gold member.

Dear Brad C., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the room configuration and the absence of special welcome amenities for our valued guests. Your insights will be taken into consideration as we aim to enhance our guest experience. Best regards, Pullman at Sydney Olympic Park

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Other web-users rate our hotel

  • 666 reviews 8.8/10 Location
  • 1,246 reviews 7.3/10 Room
  • 1,315 reviews 8.4/10 Service
  • 12 reviews 5.3/10 WiFi
  • 409 reviews 6.3/10 Cleanliness
  • 254 reviews 7.4/10 Breakfast
  • 237 reviews 4.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.