Pullman at Sydney Olympic Park 5 stars

Customer review rating (ALL Rating) 4.3/5 2,484 reviews

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Pullman at Sydney Olympic Park - Image 1
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Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Australia

Description

Hotel extras

  • Complimentary WIFI

  • Guest rooms provide stunning panoramic views

  • Bacar Restaurant features an extensive and enticing wine list

  • 24 hour fit lounge

  • 2 minute walk to rail station, 26 minute drive to CBD

Our accommodation(s)

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Hotel location

Pullman at Sydney Olympic Park

Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.849167, 151.068771

Telephone
Fax +61 2 8762 1263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BACAR RESTAURANT

Bacar Restaurant is an upscale contemporary restaurant located in the Pullman at Sydney Olympic Park. Indulge in Bacar's unforgettable seasonal menus created by our award-winning Precinct Executive Chef Marvin Ma, including newly curated vegan dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,484 reviews

TripAdvisor Rating  4.5/5  1,873 reviews

Conference Attendance

TripAdvisor rating 4.0/5

David G Business - TripAdvisor review

A mid standard hotel located close to our conference facilities. Check-in and other formalities good, breakfast I would rate quite high but the bed, my goodness. Each night the bed was short sheeted. Despite my complaint to housekeeping every night was the same. I had to pull everything out from the end of the bed to get under the sheet and doona. and despite having a king room, it was 2 single beds pushed together, so I had a ridge running down the centre, most uncomfortable. Other conference attendees also complained of the same issues...

Dear David G, Thank you for taking the time to share your feedback regarding your recent conference attendance at Pullman at Sydney Olympic Park. We are pleased to hear that you found our check-in process and other formalities to be satisfactory. Your kind words about our breakfast are greatly appreciated. We sincerely apologize for the inconvenience you experienced with the bedding in your room. We take guest comfort very seriously, and it is disheartening to learn that the bed was not up to our usual standards. Rest assured, your comments have been shared with our housekeeping team to address the issues you encountered during your stay. At Pullman, we strive to provide a seamless and comfortable experience for all our guests, and we regret that we fell short in this instance. Your feedback is invaluable to us as it helps us identify areas for improvement. We are committed to ensuring that each guest enjoys a restful and pleasant stay with us. We hope to have the opportunity to welcome you back in the future and demonstrate the high level of service and comfort that we are known for. Should you choose to stay with us again, please do not hesitate to contact me directly so that I can personally oversee your reservation. Warm regards, Dianne Knight Director Rooms

Happy stay

Customer review rating 4.0/5

Brittany Friends - Confirmed reviews ALL

I stayed at the Pullman for two nights as it was close to the Sydney show grounds and was exactly what I was after. I experienced good customer service polite and friendly. The bed was comfortable and I am very happy the bathroom shower had a towel rail attached and a separate bath+ towel rail where the bath is it's exactly what I was after as I was staying with a friend. I am quite happy with my stay but there were a few minor things I would hope to be improved e.g. The friend I stayed with had a bit of a tantrum with the bed sheets and made a mess, the doona cover does not close so she found it had stains on the doona when it came out. The pillows were not overly comfortable I did struggle to get to sleep. The drain in the shower looked to me like it might have had a little bit of mold or at least lime and the shower could use some new grout. There were no cooking amenities I definitely would have loved if the room had a microwave/oven for my holiday treat garlic bread as no restaurants provide the correct garlic bread.

Dear Brittany, Thank you for choosing Pullman at Sydney Olympic Park for your recent stay and for taking the time to share your experience with us. We are delighted to hear that our convenient location and comfortable accommodations met your expectations and that you enjoyed the good customer service provided by our team. We appreciate your valuable feedback regarding the minor issues you encountered during your stay. Rest assured, your comments have been noted, and we will address them accordingly to ensure a more seamless experience for our guests in the future. While we do not provide cooking amenities in our rooms as per our hotel policies, we understand your desire for additional facilities like a microwave or oven. Your suggestion regarding this matter is duly noted for future considerations to enhance our guests' experience. Once again, thank you for your feedback, and we hope to have the pleasure of welcoming you back to Pullman at Sydney Olympic Park in the near future for another enjoyable stay. Warm regards, Dianne Knight Director Rooms

Very ordinary.

Customer review rating 2.0/5

Upuli W. Business - Confirmed reviews ALL

1. Room Air Con was not working properly. I have to report this to the reception to get it done. 2. No milk was givne to the room each day. 2nd day I have to ask twice to get the milk. 3. Invoice was wrong and had to talk to the reception and had to ring the hotel 3 times to get the charges fixed. I was over charged for breakfast.

Dear Upuli W., Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay at Pullman at Sydney Olympic Park. It is disappointing to learn about the issues you faced with the air conditioning in your room, the milk supply, and the inaccuracies in your invoice. Please be assured that we have noted your concerns and will address them with the relevant teams to prevent such occurrences in the future. At Pullman, we strive to provide a comfortable and seamless experience for all our guests, and we regret that we fell short of your expectations on this occasion. Your comments are valuable to us as they help us improve our services. Should you choose to stay with us again, we will make every effort to ensure that your experience is truly exceptional. Warm regards, Dianne Knight Director Rooms

Everything perfect

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We had a great stay. Friendly and helpful staff. May be the restaurant for evening meal was a little too fancy and we couldn’t find anything quite simple enough for a sportsman feed. May be there should be a “simple” meals section a bit like kids meals! With some ordinary dishes - steak and chips/fish and chips/schntzel. We had to resort to junk food which was less than ideal. Breakfast was great.

Dear Guest, Thank you very much for your positive review and for choosing to stay at Pullman at Sydney Olympic Park. We are delighted to hear that you had a great stay and that you found our staff to be friendly and helpful. Your feedback regarding the evening meal is greatly appreciated. While we strive to offer a diverse dining experience, we understand the importance of providing simpler meal options, especially for guests with specific dietary preferences like athletes. Your suggestion of introducing a 'simple' meals section akin to kids' meals with classic dishes like steak and chips, fish and chips, or schnitzel is valuable, and we will certainly take it into consideration for future improvements. It is regrettable to hear that you had to opt for junk food due to the limited options available. We are pleased to know that you enjoyed our breakfast offerings. We look forward to welcoming you back and hope to provide an even better dining experience next time. Warm regards, Dianne Knight Director Rooms

Great location

Customer review rating 3.5/5

Andrew C. Business - Confirmed reviews ALL

I have been staying at the Pullman for 7-8 years and stay there a lot. Of late I always have trouble checking in with your new payment system. Surley this can become better after all this time?

Dear Andrew C., thank you for your loyalty and feedback. We appreciate your kind words about our location. We apologize for any inconvenience you experienced with our new payment system during check-in. Rest assured, we are continuously working to improve our processes. Your feedback will be shared with our team for further enhancement. We hope to welcome you back soon for an improved experience. Warm regards, Dianne Knight Director Rooms

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Other web-users rate our hotel

  • 656 reviews 8.5/10 Location
  • 1,435 reviews 6.9/10 Room
  • 1,460 reviews 8.4/10 Service
  • 13 reviews 8.7/10 WiFi
  • 486 reviews 5.6/10 Cleanliness
  • 272 reviews 7.1/10 Breakfast
  • 259 reviews 4.7/10 Value

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