ibis Birmingham Airport - NEC 3 stars

Customer review rating (ALL Rating) 4.3/5 1,548 reviews

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Ambassador Road, Bickenhill, Solihull, B26 3AW BIRMINGHAM, United Kingdom

Description

Hotel extras

  • Located directly at the Birmingham Int. Airport grounds; just a 2 minutes' walk from Terminal.

  • CASHLESS HOTEL - Cards and contactless payments only.

  • Unlimited hot & cold buffet breakfast available from 6.30 till 10.00 (chargeable).

  • 24H Reception & free WiFi

  • Airport's free SkyRail shuttle between Birmingham International Train Station & Airport

Our accommodation(s)

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Hotel location

ibis Birmingham Airport - NEC

Ambassador Road, Bickenhill, Solihull
B26 3AW BIRMINGHAM
United Kingdom

GPS:52.452472, -1.730636

Telephone
Fax +44 121 780 5810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,548 reviews

TripAdvisor Rating  4.0/5  3,240 reviews

Certificate of excellence 2025

Appalling 07:00 Hours Arrival Experience From Staff Disruption After Our Night Flight Back To the UK

TripAdvisor rating 1.0/5

P S TripAdvisor review

What an appalling experience. Booked a room with additional late departure as only flying back into the UK at 06:30. Arrived and checked in at 07:00 and confirmed with reception our checkout time was 16:00 (late departure which we'd pre booked allowing us to get 6 hours of snoozing before returing home after a 9 hour night flight. Finally got into our room just before 08:00 and in to bed with the "Do Not Disturb" on the door and expecting to get 6 hours of sleep as a minimum. Well that didn't happen ! Just after 09:00 came loud knocking on the door and attempts to open the door from the cleaning staff. Luckily having locked the door internally they didn't get in. Was this a one off No it wasn't. They continued to try every 30-40 minutes until midday when we just decided to get up and leave still over tired from our journey but it was clear we weren't going to get any form of quality sleep with the disruptive knocking on the door. On leaving we complained to reception but they just shrugged it off with the sorry and an apology claiming the couldn't see our late departure booking ! Hmm it was there at 07:00 and was clearly on our booking email, you'd think they would pass that on to the cleaning staff, but no they don't seem to, nor read a "Do Not Disturb" door handle sign. Over all experience 0/ 10. Not Happy At All.

Customer review rating 4.5/5

Martin M. Couples - Confirmed reviews ALL

Short stay for early flight. Everything perfectly adequate and would use next time

Customer review rating 4.0/5

Ann-maria D. Couples - Confirmed reviews ALL

Ideal for the airport 3 minute walk to terminal

Customer review rating 3.5/5

Steven H. Couples - Confirmed reviews ALL

Overall our stay was good but by being more organised at check-in, I would’ve rated it 10/10. The issue was, we, along we numerous others, had obviously arrived a few minutes before the 3pm check-in time and were told to wait, which I totally understand and accept. However, at 3pm, and by now with around 20 people waiting in the reception area and queues forming, the staff members began to appear from the office behind reception, but not to start the check-in, instead to ‘start up’ their laptops needed and then arrange the right equipment/room cards to issue etc. Even though it was gone 3pm by now, the staff did not seem in a hurry to get things sorted, bearing in mind they had an audience of all the guests stood in reception! This then continued for about 10 more minutes before the first guest could finally be checked in. So a really simple and obvious fix would surely be to get everything ready before 3pm!! (Or publicise guest check in starts at 3.15pm as staff need 15mins to get things ready). Otherwise it was a nice stay, so come on Ibis, sort out the check-in and you’ll have much happier guests! :)

A great stay on an important occasion

TripAdvisor rating 5.0/5

Trek47089967435 TripAdvisor review

Clean, modern & attentive team. Harman was great and looked after my daughter & I 100%. Would highly recommend as food @ accommodation top notch.

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Other web-users rate our hotel

  • 1,981 reviews 9.6/10 Location
  • 2,403 reviews 7.5/10 Room
  • 2,070 reviews 8.8/10 Service
  • 35 reviews 7.4/10 WiFi
  • 1,239 reviews 7.6/10 Food
  • 1,078 reviews 7.9/10 Cleanliness
  • 652 reviews 6.2/10 Value
  • 452 reviews 6.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.