Fantastic stay. We'll looked after. Food is at good standards. Room is comfy. Apart from you have tea and coffee in the room, would be nice to have two bottles of water for ones that don't drink tea or coffee. Over all great place. Manager Eva is great and helpful

Room was comfortable, clean. Bed comfortable and cosy lovely sheets. Would have like more tea bags and milk without having to go and find. Evening meal wasn't good but breakfast was. The staff friendly and welcoming. Needs more signs to find hotel so many roundabouts with indication of which way to go, but will know for next time!!

Room was fine. Restaurant was a shambles, after travelling 6 hours to get there we were advised that food was not being served in the restaurant and told we could walk to Resorts World which was 10 minutes away, we were not happy having to leave our dogs in the car in the hotel premises whilst we were of site. The restaurant said we would not have a problem the following night but the following night we were given a table then had to queue at bar to order, when we eventually got to front of queue we were told we had to leave table at 6:30pm, this was 6:05pm. Food was served at 6:25pm and server said yes we had to leave by 6:30pm but around 7pm would probably be okay.

Stayed for 1 night before going to resort world arena comfortable room larger enough for 2 lovely shower

7 minutes walk from NEC, 10 mins from some bars and restaurants. Hotel was tired but ok, just needs a bit of a spruce up. Plenty of parking, would recommend. There was a few things going on, so I had to park in the overflow car park, but that was not a problem.

On arrival the car park was full, but I was quickly directed to an overflow car parkway a very helpful lad on reception.The room was large and clean, but like the hotel, needs a spruce up. I felt the hotel was slightly tired, but this is just an observation. Bar staff were slow, at one point had three staff serving one customer. But all in all, not a bad stay. Breakfast was a nice buffet spread, and we walked to TGI's for an evening meal, only a 10min walk. I would stay here again, and would recommend.

Very good efficient booking and check in. Lovely and clean. Good breakfast. Good location for NEC. My only comment for improvement would be to make the bar area more inviting to use for a drink, particularly in the evening. The current tables and chairs are like those used in a school dining room. There needs to be some stylish sofas, tables and chairs for evening use.

Satisfied

great location to NEC resort world arena. room on ground floor was very noisy, could hear very busy traffic and airport. was difficult to use kettle as had to place on floor to plug in. No waste bin in bedroom only in bathroom. would stay again for location and price but not on ground floor

The location is ideal for the NEC and the staff are so helpful with enquiries and requests. Rooms are adequate. A good stay.

An Excellent Hotel, a few minutes easy walk to the NEC... Hotel Rooms and public areas clean and welcoming... Staff very helpful and friendly... Limited evening menu but enough choice... Drinks reasonably priced (bottle of wine £15. ish) ... Very good breakfast with good quality sausages etc and the best scrambled egg ever... Two downpoints, the pillows were very very firm - no choice of pillows - and the fire doors not soft or slow close so if you have a room adjacent ie 302 then very noisy ( we were moved to 310 which was lovely and quiet)... All in all an excellent hotel in an excellent location.

Friendly welcome, very helpful and nothing too much trouble. Room very good and breakfast was very good quality and plentiful. I would not hesitate to stay again if visiting a show at NEC.

Well situated for shows. Rooms were very comfortable and very clean. Breakfast was appetising and delicious really enjoyed the stay.

Really great service fab room very clean brill breakfast and excellent location

If you’re at an event at the nec this hotel is perfect. The hotel is spotless clean. Staff are polite and attentive. The restaurant was great too. They had a specials menu that changed daily. The food was freshly cooked too. Lots of on sight parking.