ibis Styles Birmingham NEC and Airport 3 stars

Customer review rating (ALL Rating) 4.2/5 746 reviews

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Description

Hotel extras

  • 10 minutes walk to Birmingham International train station and airport

  • Located on site of NEC

  • Breakfast served from 4am

  • Free Wifi

  • Fitness centre/ gym for guests

Our accommodation(s)

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Hotel location

ibis Styles Birmingham NEC and Airport

Bickenhill Lane
B40 1PQ BIRMINGHAM
United Kingdom

GPS:52.452652, -1.726114

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS STYLES RESTAURANT

Enjoy a plate of something tasty without leaving the hotel: our on-site restaurant serves up everything from light bites to three-course meals, all day long. So you can take your time over good food in bright, modern surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  746 reviews

TripAdvisor Rating  3.5/5  1,918 reviews

Comfortable room

Customer review rating 3.5/5

Anthony M. Business - Confirmed reviews ALL

Check in was good, comfortable room but breakfast poor.

Dear ANTHONY M., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Apologies you found breakfast to be poor, I will pass your comments to help them improve for next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Hough Guest Service Manager (F&B)

Great value for money

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

I booked online using the ALL app. Friendly greeting at reception. Quickly helped. Room was clean and large enough for a single-night stay Airco kept the room cool. No traffic or plane noise in the room. Food and drinks in the restaurant were served quickly. Late checkout at 12:00 was perfect for an afternoon flight. Minimum room Price on the large display outside the hotel was incorrect. It showed over 200 GBP. The actual price was around 70 GBP, which might put off some people.

Dear ADRIAN H., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks for your kind comments about the room and staff, it always pleases them to reach such nice comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Hough Guest Service Manager

Clean comfortable stay

Customer review rating 4.5/5

Katy Families - Confirmed reviews ALL

Overnight before an early flight. Comfortable, nice staff. A bit tricky to find at first when walking from airport terminal.

Dear Katy H., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Hough Guest Service Manager

Nice rooms shame about the food

Customer review rating 3.5/5

Ben Couples - Confirmed reviews ALL

The rooms were nice and clean. A couple of little issues were dealt with promptly. However while breakfast was nice the standard of the food and service in the bar were what can only be described as awful! Of the three staff members walking about only one was serving people, when the food finally arrived it was tepid and bland. Of the four desserts we ordered the hot ones were cold with melted ice cream and the cola ones were room temperature. When questions all we got from staff was a quick “oh sorry about that” before walking off. If you don’t care how the food is why ask!

Dear BENJAMIN C., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Apologies for the food, I will pass your comments back to the chef to avoid future occurrences. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Hough Guest Service Manager

Great location

Customer review rating 5.0/5

Joe R. Business - Confirmed reviews ALL

Friendly staff

Hi Joe Thanks for your feedback. I am happy that you found the staff to be friendly and you had a good stay. We hope to welcome you back again soon. Thanks Simon Hough Guest Service Manager

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Other web-users rate our hotel

  • 653 reviews 8.9/10 Location
  • 1,089 reviews 6.8/10 Room
  • 932 reviews 8.1/10 Service
  • 10 reviews 5.6/10 WiFi
  • 429 reviews 7.6/10 Cleanliness
  • 428 reviews 7.2/10 Breakfast
  • 420 reviews 5.5/10 Food
  • 290 reviews 5.6/10 Value

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