ibis Styles Birmingham NEC and Airport 3 stars

Customer review rating (ALL Rating) 4.2/5 673 reviews

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Bickenhill Lane, B40 1PQ BIRMINGHAM, United Kingdom

Description

Hotel extras

  • 10 minutes walk to Birmingham International train station and airport

  • Located on site of NEC

  • Breakfast served from 4am

  • Free Wifi

  • Fitness centre/ gym for guests

Our accommodation(s)

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Hotel location

ibis Styles Birmingham NEC and Airport

Bickenhill Lane
B40 1PQ BIRMINGHAM
United Kingdom

GPS:52.452652, -1.726114

Telephone
Fax +44 121 780 5905

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS STYLES RESTAURANT

Enjoy a plate of something tasty without leaving the hotel: our on-site restaurant serves up everything from light bites to three-course meals, all day long. So you can take your time over good food in bright, modern surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  673 reviews

TripAdvisor Rating  3.5/5  1,939 reviews

Excellent location for NEC - easy 10 min walk away- great staff- thank you! Definitely be back

TripAdvisor rating 5.0/5

Qe25 Couples - TripAdvisor review

Excellent staff - especially at check in when it was so busy and the receptionist remained calm and professional. Excellent location for NEC. Easy 10 minute walk. Good value room with breakfast. Rooms a little dated BUT location and staff override that. Definitely stay again. Thank you to the warm, friendly and professional staff for making a great stay. Breakfast staff were great too even again when busy. Superb staff!! They clearly work hard and yet have time to be warm, friendly and helpful even when busy and building work happening. Thank you IBIS styles team

We would stay there again

TripAdvisor rating 4.0/5

Peter J TripAdvisor review

Great location, 5 minutes walk from the station and 10 minutes from the Arena - we were going to a concert. Friendly, helpful staff. Room clean and tidy albeit a little dated. Breakfast was fine, good selection and plentiful. Only minor moan, as with other hotels, some guests inability to close a door quietly !

Dear Peter Thank you for your review and feedback. It is great to read you found our location ideal for the concert at the BP Arena. Kind regards

Great stay

Customer review rating 5.0/5

Alan C. Business - Confirmed reviews ALL

We stay at this hotel every time we visit for a show or event. Me and my mate always have a twin room and it is always spotless and comfortable. Nice to have tea facilities in the room too. The restaurant and bar area are comfortable and relaxing areas. Best of all are the staff. Always polite, very helpful and friendly. Great wee place to stay and it will remain as our go to hotel for the NEC.

Dear Alan We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, all the team at Ibis Styles NEC

It was okay

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

Car park overpriced, shouldnt habe to wait for 20mins for a veggie breakfast. If booking for three adults then it should be three beds, not a dodgy converted sofa bed

Dear Zoe M., Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham NEC and Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies however parking is priced accordingly with other establishments in the area. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Styles Birmingham NEC & Airport

Unhelpful staff at Head Office and even worse at the hotel

Customer review rating 1.0/5

Kgf Business - Confirmed reviews ALL

Unhelpful staff at Head Office when I made an error with the booking, unwilling to accept any amendments despite ringing within minutes of booking. Requested assistance from the Hotel who again refused to assist. Tried to book parking at the hotel, rang direct and told it was fully booked. on arrival at the hotel was offered parking as there was plenty of room after having parked at NEC and walked a long way. Hotel was full of rowdy Irish dancers, children running wild in the corridor and drunken parents arguing at 2am, no interest from the staff. When an additional pillow was requested for my wife who is disabled, request flatly refused by a staff member. plus points: comfortable bed, clean room and the evening meal was okay. Overall a very poor experience which will never be repeated. We travel regularly for business and pleasure usually staying at Premier Inns which we are happy with. This was our first and definitely last ever stay at an IBIS Hotel.

Dear Kevin F., Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham NEC and Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Styles Birmingham NEC & Airport

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Other web-users rate our hotel

  • 773 reviews 8.6/10 Location
  • 1,199 reviews 6.9/10 Room
  • 1,016 reviews 8.5/10 Service
  • 9 reviews 6.8/10 WiFi
  • 460 reviews 5.7/10 Food
  • 458 reviews 7.4/10 Breakfast
  • 444 reviews 7.9/10 Cleanliness
  • 333 reviews 6.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.