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ibis Styles Birmingham NEC and Airport Hotel 3 stars

Customer review rating 4.1/5 2,796 reviews

ALLSAFE approved hotel

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ibis Styles Birmingham NEC and Airport
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+ 17 Services

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 7 purpose-built meeting rooms accommodating up to 40 people

  • Walking distance to Birmingham International Train station and Airport.

  • Located on site of the National Exhibition Centre

  • A full English Breakfast is available to give you a great start to your day.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Breakfast included in the price
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Fitness centre
Business services
  • 7 Meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available Paying

Hotel location

ibis Styles Birmingham NEC and Airport

Bickenhill Lane
B40 1PQ birmingham
united kingdom

Tel: +441217805900

Fax: (+44)121/7805905

Check-in from 15h00

Check out up to 12h00


  • By plane

    Birmingham Airport At 4km / 2 miles

  • By train

    BIRMINGHAM INT At 2.09km / 1.3 miles

  • By train

    BIRMINGHAM INT L At 0.32km / 0.2 miles

GPS :52.452652, -1.726114

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our restaurants and bars


Type of cuisine: Brasserie

Enjoy a plate of something tasty without leaving the hotel: our on-site restaurant serves up everything from light bites to three-course meals, all day long. So you can take your time over good food in bright, modern surroundings.


Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 66

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
ibis Styles Birmingham NEC and Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,796 reviews

TripAdvisor Rating 3.5/5

1,782 reviews

One night stay

TripAdvisor rating 4.0/5

petepmp 23/09/2021 TripAdvisor review

The staff were friendly and efficient, no issue with parking, booking in/out. Breakfast was fine, but a few things ran out and took some time to get refilled. I suspect this is a reflection of the staffing issues many places are presently feeling. MOst customers understood and food was made available relatively quickly after request to staff

Excellent service

Customer review rating 5.0/5

B. Couples - 21/09/2021 Confirmed reviews ALL

My partner and myself stayed for three nights at Ibis Styles at NEC a couple of weeks ago for business and we were very well looked after by the hotel Manager, Omar. He went out of his way to give us a suitable room, made sure the cleaning was impeccable and took well care of us at dinner in the restaurant as well. When we attended another NEC event for our own pleasure a couple of days ago, it was an easy choice to stay at the same hotel and again, Omar really went out of his way to make our stay worth while. Excellent service with a smile on his face!

God location

Customer review rating 4.5/5

Pete Friends - 21/09/2021 Confirmed reviews ALL

3 of us stayed overnight and all got a good night's rest. Evening meal was good quality and filling

Good Stay

Customer review rating 4.5/5

Kc Couples - 21/09/2021 Confirmed reviews ALL

Good value, helpful staff

Well located but dirty.

Customer review rating 1.0/5

Dcr Friends - 20/09/2021 Confirmed reviews ALL

+ The hotel was conveniently placed, the staff were helpful and the breakfast was nice. - The whole hotel was seriously dirty. The lift was dirty and the buttons were sticky, the carpet was heavily stained, the shower was absolutely filthy with black mould covering much of the bottom of the shower and the tables, crockery, glasses and mugs we're all dirty at breakfast. Very disappointing at the best of times but particularly so in the current pandemic

Accessibility room issues

Customer review rating 2.0/5

Kane Friends - 20/09/2021 Confirmed reviews ALL

Couple of issues Firstly me a colleague were promised early checkin after the colleague contacted the General manager to explain the situation prior to arrival. We arrived at the hotel at around 12:30pm to checkin and drop off a few things before heading to an event we were attending, we were told the rooms were not ready so we returned to the event in deep frustration. Later on we returned to checkin and relax before getting some dinner. Whilst in my room I noticed that a certain was off the rails at the end which let in some light which at that time was ok however at 2am the lights became very frustrating to get back to sleep after I’d be woken up by someone slamming a door near my room. Then following the morning ritual during my shower my multi use shampoo dispensers was not working so I had to walk back and forth to the one next to the sink almost falling g several times due to the drainage being very poor, and there being no shower curtain to stop the water spreading everywhere. After having a shower I proceeded to go and have breakfast, the breakfast was mediocre with cold scrambled eggs, a toaster which didn’t toast and cold bacon, my colleague however had it worse due to his dietary requirements he requested vegetarian sausage, mushroom and fried eggs which he could not eat. After eating breakfast I proceeded to return to my room to finish packing and to brush my teeth. Upon returning my bathroom looked like a swimming pool. The town I’d used after my shower to dry my feet was soaked and the floor was a death trap. I do not recommend these accessibility rooms if they’re going to be in this state Rooms 14 and 12 be careful when booking

Excellent stay

Customer review rating 4.5/5

Jonathan B. Solo - 20/09/2021 Confirmed reviews ALL

From the moment I walked through the door the staff were welcoming and courteous. My room was clean, comfortable and spacious. In the restaurant and bar staff were attentive and polite without being too familiar.

Well located

Customer review rating 4.5/5

Mark Business - 19/09/2021 Confirmed reviews ALL

Great location for attending events at the NEC, good accommodation at a good price. Only negativ would be not enough staff available in the bar/restaurant at evening meal time & running out of some items (fruit & hashbrown) at breakfast on last day (Thursday)

clean; good staff and comfortable rooms

Customer review rating 5.0/5

Marc B. Business - 16/09/2021 Confirmed reviews ALL

i stay for business and am always treated kindly by staff. They go the xetra mile. The room and restaurant are also good

Suitable for our stay

Customer review rating 4.0/5

Anonymous Couples - 11/09/2021 Confirmed reviews ALL

Check in was very efficient, location was good, room was comfortable, and not feeling rushed with a late morning check out.

Dirty Room

Customer review rating 2.0/5

Helena R. Business - 10/09/2021 Confirmed reviews ALL

On my first night I noticed a dirty hand print on the wall and when I pulled back the bed sheets these had not been cleaned. I complained and was advised the dirty sheets must of come from the cleaning company but surely someone would of noticed blood marks and scabs on the sheets. I was moved to a different room which was much better. The staff at breakfast could of done with help as is was very busy and there was a wait for clean plates and the hot food to be refilled.

Chosen for the location NEC

Customer review rating 3.0/5

Anonymous Business - 08/09/2021 Confirmed reviews ALL

Sorry to say we thought the hotel a little shabby since our annual visits (not last year). Little things ie the net curtain off the track, only one hand towel for two people, we of course were given a second one after asking. A little more tea/ coffee in the room would be helpful, looks like the bare minimum. What can l say about the breakfast, it’s never been good but really several kinds of Kellogg’s in little boxes. Granola, muesli a little choice of fruit, all would be really good additions to the breakfast bar. The staff are helpful and friendly and we value that. Just a bit more attention to detail .

Good stay. Had everything we needed

Customer review rating 4.0/5

Lisa Families - 06/09/2021 Confirmed reviews ALL

Comfortable clean room. Pleasant staff. Good breakfast. We had our dog with us so the outside garden area was perfect for us to eat our breakfast. We didn’t hear any traffic / plane noise - only noise to complain about was Inconsiderate guests leaving the hotel in the early hours of the morning thinking it was ok to stand outside and chat. Restaurant staff were finding it difficult to replenish breakfast items and crockery - not sure if the hotel was extra busy or if they were short staffed. It really didn’t bother us though - overall it was a very pleasant stay.

Poor quality

Customer review rating 1.5/5

Glenn Families - 04/09/2021 Confirmed reviews ALL

Understaffed due to covid which is acceptable as its happening everywhere. But why not cook enough breakfast for all your guests?? Lot's of complaining customers at check in and check out soured our stay.

Bed bugs

Customer review rating 0.5/5

Mike Couples - 03/09/2021 Confirmed reviews ALL

Bed bugs! Both me and my partner have been coming up in bites since the 1st of our two night stay. Reception lied to us too saying the bar had closed at 9.30pm however when we returned at 11pm people were sat in the bar with full drinks.

Very basic, terrible breakfast experience

Customer review rating 2.0/5

Louise Families - 31/08/2021 Confirmed reviews ALL

Extortionately priced for what you get. £125 plus £10 to park (why charge extra for parking). There was NO food at breakfast. No plates either, or cups. One bruised apple my daughter ate. The restaurant is also completely lifeless, so bland. Would definitely not stay again

Very poor level of service at this stay

Customer review rating 1.5/5

David W. Friends - 31/08/2021 Confirmed reviews ALL

Hotel was understaffed, Room not cleaned or refreshed when requested after our first night. Second day the Hotel had run out of the basic at breakfast such as milk and no member of staff appeared empowered to resolve such as going out to purchase some as a contingency. 20 minute wait to be served at the bar the night before and again limited stocks of red wine. The stay fell well below the standard I have experienced over the year being an Accor Gold card holder

Not really happy.

Customer review rating 3.0/5

M. M. Business - 31/08/2021 Confirmed reviews ALL

Pretty poor I am afraid. I haver stayed here many times in our past but due to Covid have not been back for nearly two years.

Handy location

Customer review rating 4.0/5

Birmy Couples - 30/08/2021 Confirmed reviews ALL

Staff were friendly and efficient despite the nationwide problem of limited staff numbers. That made service a little slow at times but they were obviously working hard. The room was fine although there were a couple of signs of requiring maintenance. A loose tile in the en-suite and curtains sagging a bit. Nothing worth making a fuss about.

Understaffed and under-prepared

Customer review rating 1.5/5

Anonymous Families - 29/08/2021 Confirmed reviews ALL

Arrived to nobody on reception as staff were helping the bar, no answer on the number provided on the desk. Understaffed in the restaurant at breakfast, tables hadn’t been cleared so cleared one myself. Had run out of most items at breakfast by 8:30am, really disappointing. Clean room, good location but won’t be returning.

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