ibis Styles Birmingham NEC and Airport Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 2,879 reviews

ALLSAFE approved hotel

Information message

ibis Styles Birmingham NEC and Airport
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+ 17 Services

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 7 purpose-built meeting rooms accommodating up to 40 people

  • Walking distance to Birmingham International Train station and Airport.

  • Located on site of the National Exhibition Centre

  • A full English Breakfast is available to give you a great start to your day.

Hotel location

ibis Styles Birmingham NEC and Airport

Bickenhill Lane
B40 1PQ birmingham
united kingdom

Fax: (+44)121/7805905

Check-in from 15h00

Check out up to 12h00

  • CENTRAL BUSES:  75 75A 97A RAILWAY BRIDGE

  • By plane

    Birmingham Airport At 4km / 2 miles

  • By train

    BIRMINGHAM INT At 2.09km / 1.3 miles

  • By train

    BIRMINGHAM INT L At 0.32km / 0.2 miles

GPS:52.452652, -1.726114

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

IBIS STYLES RESTAURANT

Enjoy a plate of something tasty without leaving the hotel: our on-site restaurant serves up everything from light bites to three-course meals, all day long. So you can take your time over good food in bright, modern surroundings.

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 66

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
ibis Styles Birmingham NEC and Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,879 reviews

TripAdvisor Rating 3.5/5

1,793 reviews

Excellent hotel perfect for airport

Customer review rating 4.5/5

N W. Friends - 08/01/2022 Confirmed reviews ALL

Quick and easy check in. Friendly staff. Room was spacious and very clean. Had a meal in the restaurant and although not the best meal was satisfactory.

Dear Nicola, We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anca / Guest Service Manager

Very good and comfortable stay

Customer review rating 5.0/5

Duncan F. Solo - 06/01/2022 Confirmed reviews ALL

All good from check in to check out

Dear Duncan, Thank you for your nice review and maximum score. We are really pleased you enjoyed your stay and hope to welcome you back soon. Sincerely, Anca / Guest Service Manager

Very close to NEC, Train Station & Airport

Customer review rating 5.0/5

Anonymous Couples - 31/12/2021 Confirmed reviews ALL

Stayed here before. Great service.

Nice room but freezing cold

Customer review rating 2.5/5

Embee Families - 25/12/2021 Confirmed reviews ALL

Air con was broken/impossible to understand. Radiator was unhelpfully set to 5 degrees and it took ages for the room to warm up.

Dear Embee, Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham NEC and Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anca / Guest Services Manager

Well located and a very enjoyable stay

Customer review rating 4.5/5

Robert J. Business - 24/12/2021 Confirmed reviews ALL

Well located and a very enjoyable stay

Dear Robert, Thank you for taking the time to provide us with feedback for your recent stay at the Ibis Styles Birmingham Airport NEC. We are so pleased to see from your review you found our location meet your expectations. We greatly appreciate your comments and look forward to welcoming you again to the hotel soon. Kind Regards, Anca / Guest Services Manager

All staff are helpful and friendly. Excellent gardens and hotel

Customer review rating 5.0/5

Adrian M. Couples - 21/12/2021 Confirmed reviews ALL

Fantastic stay. We'll looked after. Food is at good standards. Room is comfy. Apart from you have tea and coffee in the room, would be nice to have two bottles of water for ones that don't drink tea or coffee. Over all great place. Manager Eva is great and helpful

Dear Adrian, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Our team is doing an amazing job to continue to provide bright and friendly hospitality during these very challenging times. I have share your comment with them as I am sure that this feedback will serve them as an encouragement. Thank you for your fantastic feedback and hopefully we will welcome you back soon. Kind Regards, Anca / Guest Services Manager

Well located

Customer review rating 4.5/5

K K. A. Solo - 19/12/2021 Confirmed reviews ALL

Room was comfortable, clean. Bed comfortable and cosy lovely sheets. Would have like more tea bags and milk without having to go and find. Evening meal wasn't good but breakfast was. The staff friendly and welcoming. Needs more signs to find hotel so many roundabouts with indication of which way to go, but will know for next time!!

Dear K K, Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham NEC.. We are really pleased you enjoyed your stay and hope to welcome you back soon. Kind Regards, Anca / Guest Services Manager
Customer review rating 3.5/5

Laura M. Friends - 19/12/2021 Confirmed reviews ALL

Room was fine. Restaurant was a shambles, after travelling 6 hours to get there we were advised that food was not being served in the restaurant and told we could walk to Resorts World which was 10 minutes away, we were not happy having to leave our dogs in the car in the hotel premises whilst we were of site. The restaurant said we would not have a problem the following night but the following night we were given a table then had to queue at bar to order, when we eventually got to front of queue we were told we had to leave table at 6:30pm, this was 6:05pm. Food was served at 6:25pm and server said yes we had to leave by 6:30pm but around 7pm would probably be okay.

Dear Laura, Thank you for your honest review. I really apologise for your restaurant experience; please allow me to express my sincerest apologies. We are quite short-staffed at the moment, however I understand this is not good enough of an excuse. We shared your review with our management team and I hope we could still welcome you back in a future to provide you a better service. Kind Regards, Anca / Guest Services Manager

Great for resort world arena

Customer review rating 4.5/5

Sal Friends - 19/12/2021 Confirmed reviews ALL

Stayed for 1 night before going to resort world arena comfortable room larger enough for 2 lovely shower

Dear Sal, Thank you for your nice review and score. We are really pleased you enjoyed your stay and hope to welcome you back soon. Kind Regards, Anca / Guest Services Manager

Excellent for NEC

TripAdvisor rating 4.0/5

Nickblackrat 15/12/2021 TripAdvisor review

7 minutes walk from NEC, 10 mins from some bars and restaurants. Hotel was tired but ok, just needs a bit of a spruce up. Plenty of parking, would recommend. There was a few things going on, so I had to park in the overflow car park, but that was not a problem.

Dear Nick, thank you for providing us with feedback from your recent stay. It is indeed a pleasure to read that overall you had a pleasant stay with us. We greatly appreciate your comments and look forward to welcoming you again to the hotel soon. Kind Regards, Anca / Guest Services Manager

Excellent for NEC

Customer review rating 3.5/5

Nick Friends - 13/12/2021 Confirmed reviews ALL

On arrival the car park was full, but I was quickly directed to an overflow car parkway a very helpful lad on reception.The room was large and clean, but like the hotel, needs a spruce up. I felt the hotel was slightly tired, but this is just an observation. Bar staff were slow, at one point had three staff serving one customer. But all in all, not a bad stay. Breakfast was a nice buffet spread, and we walked to TGI's for an evening meal, only a 10min walk. I would stay here again, and would recommend.

Dear Nick, Thank you for your honest review .We shared your review with our management team and I hope we could still welcome you back in a future to provide you a better service. Kind Regards, Anca / Guest Services Manager

Good stay

Customer review rating 4.5/5

Rachel G. Friends - 12/12/2021 Confirmed reviews ALL

Very good efficient booking and check in. Lovely and clean. Good breakfast. Good location for NEC. My only comment for improvement would be to make the bar area more inviting to use for a drink, particularly in the evening. The current tables and chairs are like those used in a school dining room. There needs to be some stylish sofas, tables and chairs for evening use.

Dear Rachel, thank you for providing us with feedback from your recent stay. It is indeed a pleasure to read that overall you had a pleasant stay with us Please rest assured that we are taking the appropriate measures to address the issues you mentioned and prevent future occurrence. All feedback will be passed to our management for improvement. We greatly appreciate your comments and look forward to welcoming you again to the hotel soon. Kind Regards, Anca / Guest Services Manager

Well located

Customer review rating 4.0/5

Clive E. Couples - 12/12/2021 Confirmed reviews ALL

Satisfied

Dear Clive, Thank you for your review and score. We are really pleased you enjoyed your stay and hope to welcome you back soon. Kind Regards, Anca / Guest Services Manager

great location

Customer review rating 3.5/5

Ann Couples - 12/12/2021 Confirmed reviews ALL

great location to NEC resort world arena. room on ground floor was very noisy, could hear very busy traffic and airport. was difficult to use kettle as had to place on floor to plug in. No waste bin in bedroom only in bathroom. would stay again for location and price but not on ground floor

Excellent location for the NEC

Customer review rating 4.5/5

Lynda Families - 08/12/2021 Confirmed reviews ALL

The location is ideal for the NEC and the staff are so helpful with enquiries and requests. Rooms are adequate. A good stay.

Dear Lynda, Thank you for your nice review and score. We are really pleased you enjoyed your stay and hope to welcome you back soon. Kind Regards, Anca / Guest Services Manager

Excellent location close to the NEC

Customer review rating 4.5/5

Kim S. Couples - 07/12/2021 Confirmed reviews ALL

An Excellent Hotel, a few minutes easy walk to the NEC... Hotel Rooms and public areas clean and welcoming... Staff very helpful and friendly... Limited evening menu but enough choice... Drinks reasonably priced (bottle of wine £15. ish) ... Very good breakfast with good quality sausages etc and the best scrambled egg ever... Two downpoints, the pillows were very very firm - no choice of pillows - and the fire doors not soft or slow close so if you have a room adjacent ie 302 then very noisy ( we were moved to 310 which was lovely and quiet)... All in all an excellent hotel in an excellent location.

Dear Kim, Thank you for your nice review and maximum score. Please rest assured that we are taking the appropriate measures to address the issues you mentioned and prevent future occurrence. We are really pleased you enjoyed your stay and hope to welcome you back soon. Kind Regards, Anca / Guest Services Manager

A welcoming pleasant stay.

Customer review rating 5.0/5

Mary R. Friends - 03/12/2021 Confirmed reviews ALL

Friendly welcome, very helpful and nothing too much trouble. Room very good and breakfast was very good quality and plentiful. I would not hesitate to stay again if visiting a show at NEC.

Dear MARY R., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Will

Ideal place

Customer review rating 4.0/5

A B. Couples - 01/12/2021 Confirmed reviews ALL

Well situated for shows. Rooms were very comfortable and very clean. Breakfast was appetising and delicious really enjoyed the stay.

Dear Andrew, We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Will - GSA

Great stay fab location

Customer review rating 5.0/5

Becky Couples - 29/11/2021 Confirmed reviews ALL

Really great service fab room very clean brill breakfast and excellent location

Dear Glen, Thank you for your nice review and maximum score. We are really pleased you enjoyed your stay and hope to welcome you back soon. Kind Regards, Anca / Guest Services Manager

Perfect location.

TripAdvisor rating 5.0/5

Dave B Business - 27/09/2021 TripAdvisor review

If you’re at an event at the nec this hotel is perfect. The hotel is spotless clean. Staff are polite and attentive. The restaurant was great too. They had a specials menu that changed daily. The food was freshly cooked too. Lots of on sight parking.

Dear Dave, Thank you for the great review of our hotel! We are pleased to read that you enjoyed your stay and hope to see you again very soon. Sincerely, Ewa & The Team

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