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ibis Styles Birmingham NEC and Airport Hotel 3 stars

Customer review rating 4.1/5 2,727 reviews

ALLSAFE approved hotel

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ibis Styles Birmingham NEC and Airport
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+ 18 Services

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 7 purpose-built meeting rooms accommodating up to 40 people

  • Walking distance to Birmingham International Train station and Airport.

  • Located on site of the National Exhibition Centre

  • A full English Breakfast is available to give you a great start to your day.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Catering
  • Breakfast included in the price
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Fitness centre
Business services
  • 7 Meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service availablePaying

Hotel location

ibis Styles Birmingham NEC and Airport

Bickenhill Lane
B40 1PQ birmingham
united kingdom

Tel: +441217805900

Fax: (+44)121/7805905

Check-in from 14h00

Check out up to 12h00

  • CENTRAL BUSES :  75 75A 97A RAILWAY BRIDGE

  • By plane

    Birmingham Airport At 4km / 2 miles

  • By train

    BIRMINGHAM INT At 2.09km / 1.3 miles

  • By train

    BIRMINGHAM INT L At 0.32km / 0.2 miles

GPS :52.452652, -1.726114

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

The Queen

Accessible room
  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

The Duet

  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

The Family

  • Max. number of persons: 4
  • Area: From 45 / 484 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Accessible room with double bed or 2 single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
Rooms

Our restaurants and bars

IBIS STYLES RESTAURANT

Type of cuisine: Brasserie

Enjoy a plate of something tasty without leaving the hotel: our on-site restaurant serves up everything from light bites to three-course meals, all day long. So you can take your time over good food in bright, modern surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS STYLES BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 66

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
ibis Styles Birmingham NEC and Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,727 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,772 reviews

Good stU

Customer review rating 4.0/5

James Business - 22/04/2021 Confirmed reviews ALL

Enjoy my stay staff really friendly and helpful

Dear JAMES F., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Omar

Great stay and amazing staff

Customer review rating 5.0/5

Vik S. Business - 28/03/2021 Confirmed reviews ALL

I stayed at this hotel for 6 nights and I enjoyed every aspect of my journey especially Will at the reception along with other members were most courteous (sorry couldn't remember the name of the male person)

Dear VIKRAMJIT S., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Omar

comfortable and reasonable value

Customer review rating 4.0/5

Pal Families - 26/03/2021 Confirmed reviews ALL

Front desk staff very helpful, friendly and polite

Dear PAL S., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. We hope your next visit will be as pleasant as the previous one and look forward to welcoming you back. Sincerely, Omar Mahroof GSM

Lovely room

Customer review rating 4.5/5

Paul A. Business - 20/03/2021 Confirmed reviews ALL

All the staff were fantastic and the food was good. They couldn’t have done anymore for me and made me feel like a part of the family. Excellent hotel and would recommend it for any kind of stay. Well done everyone

Dear PAUL A., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I have shared your comments with our team. Great to hear you felt part of the family especially at this difficult time, your comments will serve as an encouragement to all of our staff. We look forward to welcoming you back soon. Sincerely, Omar Mahroof

Great location for Birmingham Airport

Customer review rating 3.5/5

Kamaljit Couples - 17/03/2021 Confirmed reviews ALL

Good clean facilities during lock down. Only downside, rooms were very cold due to not being used during lock down, would have helped if they had been pre-heated. Took a very long time to heat up.

Dear KAMALJIT S., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. Sorry to hear that your room was cold on arrival, I did see you had booked with us again 19/03/2021 and made sure all rooms were heated from very early in the day. This is something we have been doing throughout the pandemic due to low occupancy levels, I apologise we fell short on this occasion. Thank you again for sharing your experience, we hope to welcome you back very soon. Sincerely, Omar Mahroof

Only two guests in the whole hotel

Customer review rating 4.0/5

Anon Solo - 22/11/2020 Confirmed reviews ALL

Took 10 mins to get in as door was locked and reception not staffed at the moment I arrived. Was initially given a room in the middle of being renovated but a quick trip back to reception sorted that. Comfy room, efficient heating, slept very well in the bed. Breakfast was freshly cooked - I was the only breakfast customer that day apparently. Little lockdown problems like no brown sauce and no marmalade will get sorted as soon as life returns to normal I’m sure. Overall very good value and staff friendly.

Dear NICK J., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Styles NEC Team

Excellent parking. Felt very COVID safe.

Customer review rating 5.0/5

Mark B. Couples - 31/10/2020 Confirmed reviews ALL

Would definitely use again and gladly recommend.

Dear Mr and Mrs B. Thank you for your great review and for giving us a perfect score! I'm delighted to hear that your stay with us was pleasant one and that our COVID-19 safety measures made you feel safe. I'm very pleased to know that you would happily return. We look forward to seeing you again in the near future. Kind regards, Guest Service Manager

Long stays during current regs would benefit from some pragmatism

Customer review rating 3.5/5

Natalie C. Business - 19/10/2020 Confirmed reviews ALL

Firstly, your staff are without criticism, friendly, helpful and ready to address any needs, so 10/10. However, while I understand the restrictions you have to abide by in the current climate, for long stays, I was there for 8 days for a conference, some small additions would be beneficial. As room cleaning is not done until the end of stay, could I suggest leaving some extra bin liners in the room, so we do not need to ask for them, and maybe have a larger bin receptacle in the lobby so that bins can be disposed of easily. As there are limited restaurant facilities, I was eating food from outside and so did not wish to leave a flimsy bag of waste food items/containers in the corridor. Likewise cleaning products - for long stays, a cleaning sponge/paper towels and small bottle of cleaning fluid so that sinks and toilets can be cleaned, drink and mug drips on the table etc. Plastic cutlery may also be an option, I brought my own.

Dear NATALIE C., We very much appreciate your constructive comments regarding your stay at the ibis Styles Birmingham NEC and Airport. While we are going through such a testing time it is great to receive observations from our long staying guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback about the team. I will be sure to share your comments Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Omar Mahroof Guest Services Manager

Just what I wanted

Customer review rating 4.0/5

Shaun L. Couples - 13/10/2020 Confirmed reviews ALL

Pleasant

Dear Mr L. Thank you for the great review of our hotel! We are glad that you enjoyed your overall stay with us and we hope to see you again very soon. Sincerely, An Guest Service Manager

Good location and nice price

Customer review rating 4.5/5

Sandra G. Couples - 11/10/2020 Confirmed reviews ALL

Although unusual circumstances with very few people around it was an enjoyable short stay prior to flying on holiday early the following morning. Good COVID protocols in place. Great location for a stay with car parking. 10-15 walk from terminal or little longer with cases via station & air link or bus. Best feature was the staff, glad to see guests and friendly, chatty & helpful.

Dear Mrs G., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is a pleasure to receive positive feedback. I am glad that you were happy with how easy it was to get to the airport and that you found our staff friendly I will be sure to share your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, An Guest Service Manager

Was clean and tidy.

Customer review rating 3.5/5

Jody Couples - 05/10/2020 Confirmed reviews ALL

Hotel was so quite. Breakfast was bad. The driest bacon roll I’ve ever tried to get down. No buffet. No fry up. Just a choice of a bacon. Or sausage roll. But you can’t have both. Only 1 pillow each on the bed. We had to ask for two more. Sorry but they where terrible pillows we both woke up with neck ache. Hotel was clean and tidy. Shower was lovely

Dear JODY C., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. I am very happy you found our hotel clean and tidy at this challenging time, hygiene is so important to us to keep our guests safe. In regards to of our breakfast offering, we have stopped the buffet breakfast as per the Government guidelines and instead offering a take away breakfast in a bag, please accept my apologies that quality slipped on this occasion. Sincerely, Omar Mahroof Guest Service Manager

Understaffed. Poor breakfast.

Customer review rating 2.0/5

Rosscoe Business - 19/09/2020 Confirmed reviews ALL

Booked this as I have stayed before and appreciated the good breakfast. I didn't see any warning when booking that breakfast is now a paper bag of items plus a bacon roll. This cost £4. The breakfast was only available at reception until 09:00am. Almost no staff at the Ibis Styles. The other Ibis nearer the airport was still taking bookings, but appeared to be shut - staff at the Styles told me that people had been turning up, with bookings for the other Ibis, found it to be closed and were coming to the Styles as they didn't know what else to do.. I will be VERY wary of booking anything in the Accor Group and will avoid it if at all possible.

Dear Mr L., Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham NEC and Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am Sorry to hear that you were disappointed with our continental to go breakfast I can see that you wanted this to be removed from the booking but then decided to go ahead and have it. Unfortunately, in these unprecedented times and with current restrictions we have had to change how breakfast is offered. I am sorry you felt that the breakfast offerings did not warrant the £4 paid this feedback will be passed on. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Guest Service Manager

Very good service

Customer review rating 5.0/5

I. R. Business - 14/08/2020 Confirmed reviews ALL

Ive booked it for one night as i came Birmingham for an exam . I contacted the hotel if i could check in earlier , they were more then happy for me to do it . Moreover , i have forgot my charger in the room , and contacted the team to see if they found it , amazing news they found it and will post it to me asap. Amaizing ! Thanks

Dear I., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anca Reception

Great place to stay

Customer review rating 5.0/5

Christine Families - 23/03/2020 Confirmed reviews ALL

Great hotel as attending Crufts. The staff were really helpful and friendly.

Dear Christine F., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anca Reception Manager

Wonderful

Customer review rating 4.5/5

Mel Friends - 17/03/2020 Confirmed reviews ALL

I loved our stay at the Ibis. Staff were attentive, helpful and caring. Thank you again! Please can there be normal desserts on the menu as not everyone can eat gluten free stuff, fruit is not a dessert. Not sure I agree with dogs being charged for two nights when the room isn't cleaned both nights. However, we loved the doggy bags which was a lovely treat. Is there any chance the prices during Crufts could be reduced slightly as we aren't all millionaires! Thank you again. Stay safe during this strange period of time.

Dear MEL L., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anca Reception Manager

Well located for NEC

Customer review rating 4.0/5

Anonymous Business - 17/03/2020 Confirmed reviews ALL

Easy check in. Staff very helpful and friendly. Room an odd shape but clean and spacious

Dear DAWN L., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anca Reception Manager

Well located clean excellent stay near to NEC

Customer review rating 5.0/5

Pam Friends - 16/03/2020 Confirmed reviews ALL

Room good size, spotless, everything we needed for an overnight stay attending the NEC. So close to NEC and the airport and train station, the location is superb.

Dear Pamela, We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services Thank you again for sharing your experience and we truly hope you will visit us again in the future for another memorable experience. Kind Regards, Anna, Front House Reception

Well located for NEC where I was visiting

Customer review rating 5.0/5

Ann H. Friends - 14/03/2020 Confirmed reviews ALL

Staff were extremely helpful and fantastic when a friend had an allergic reaction. They were brilliant throughout the stay and nothing was too much trouble. Only one thing, as a vegetarian there were limited options, the pasta dishes simply didn’t have the meat added but no other alternative and same price as those with meat.

Dear ANN h., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anca Reception

Grandparents Duty

TripAdvisor rating 4.0/5

Philip L 26/01/2020 TripAdvisor review

Having stayed at the same hotel previously - both for personal as well as business reasons, I was not dissapointed on this occaision. The only "fly in the ointment" was the rather basic breakfast, a bit more hot choice would be good.

Dear Philip L, Thank you for taking the time out to review Ibis Styles Birmingham NEC & Airport. We appreciate your kind comments regarding your stay at our hotel. Here at Ibis Styles we work hard everyday to ensure our guests have a great experience. It is heart warming to read you had a wonderful stay. I will be certainly passing on your kind messages to the team. We look forward to seeing you again in the near future. Kind Regards, Shalome Front of House

superb and friendly staff

TripAdvisor rating 5.0/5

sodiryfe Friends getaway - 20/11/2019 TripAdvisor review

Staff were very good with remember ing faces to rooms . Very polite , able to sort an issue with a locked window quickly. I wish i remembered the person who served friday-saturday as they derserve recognision Would stay here again for next year trip

Dear Sodirfye, Thank you for taking the time to review your recent experience at Ibis Styles Birmingham NEC and Airport. I am delighted to read your fantastic comments, finding our team to be friendly and polite. Putting our guests at the heart of the business first is extremely important to us to to help create fond memories for our guests. Thank you so much once again and we look forward to welcoming you back when you're next on your travels! Kind Regards, Georgia Reception Manager

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