Novotel Salerno Est Arechi 4 stars

Customer review rating (ALL Rating) 4.2/5 644 reviews

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Via Generale Clarck 49, 84131 SALERNO, Italy

Description

Hotel extras

  • ALL SAFE certified hotel

  • Panoramic view overlooking the sea and toward the hills of Irpinia

  • Hammam, fitness room, solarium and outdoor swimming pool in summer

  • Executive Rooms and Suites available

  • Five fully equipped meeting rooms, high-speed internet

Our accommodation(s)

Hotel location

Novotel Salerno Est Arechi

Via Generale Clarck 49
84131 SALERNO
Italy

GPS:40.648514, 14.815176

Telephone
Fax +39 089 995 7999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

NOVOTEL CAFE

Simple, tasty, healthy and balanced cuisine. Catering that provides whatever takes your fancy at any time of day or night. Enjoy a moment of escape in the restaurant, at the bar, on the terrace or in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  644 reviews

TripAdvisor Rating  4.0/5  2,020 reviews

conveniently located

Customer review rating 4.0/5

R.m.p. W. N. Couples - Confirmed reviews ALL

pleasant stay at your facility.

Not happy at All

Customer review rating 1.0/5

Mekdes Families - Confirmed reviews ALL

No option fof breakfast . There is extra charge for pancake on top of what you had psid ( 5 Euro per child) . The staff in the restaurant were not friendly and approachable apart from 1. Not keen to help. The family room is too small. One small room that has double bed and doubld sofa bed. We had to fit in a cote bed but no space at all in the room to move around. The staff in reception are very friendly snd helpful . Toilet is to small.

Nice hotel, but a long way from the city centre

Customer review rating 3.5/5

Megan M. Couples - Confirmed reviews ALL

This wa a lovely hotel, but not near anything. There was very little to see or do without a train ride or car trip to Salerno about 15 minutes away.

Excellent staff. Quiet hotel.

Customer review rating 4.0/5

Mike Couples - Confirmed reviews ALL

Although the hotel was busy, all the staff made us feel very welcome. Unlike our previous stay in a Novotel, room 416 at Salerno was very quiet, and spacious. There are plenty of car parking spaces. The only slight glitch is that the size of the breakfast area is inadequate when the hotel is busy, but the staff worked like trojans to minimise delays. Breakfasts are good but the servery area is not optimal.

Disappointing Stay at Novotel Salerno – Issues Unresolved

TripAdvisor rating 2.0/5

johnnyc768 Families - TripAdvisor review

I recently stayed at Novotel Salerno for four nights, and unfortunately, it was a deeply disappointing experience, especially compared to other Accor properties where I've stayed. Unfortunately, Novotel Salerno fell short on several fronts. We stayed in a suite at the top floor. Cleanliness & Hygiene: The bathroom had visible mold in multiple areas. Bed linens were stained, and a mark on the wall remained unaddressed throughout our stay. We found used cups, toys, and trash from previous guests in a cabinet. The floor was so dirty that walking barefoot left our feet filthy, and there were hairs in the bathroom. Room Issues: Despite advance communication about our bedding needs (traveling with my sister and nephew), the arrangements were inadequate. My sister and her 10-year-old son slept on a poorly made sofa bed, waking up each morning with springs digging into their backs. This was particularly unacceptable for a child. The shower had sealing issues, causing constant water leakage and turning the bathroom into a mess. The room ("suite") was advertised as 45m², but it felt cramped with the sofa bed, leaving little space to move around. Other Concerns: The welcome package promised to Platinum members was never provided, and water was only given upon request, despite being included in the room information. The breakfast was disappointing for a four-star hotel in Italy, with limited variety and underwhelming options. We weren’t informed about swim caps or discounts at local beach clubs until it was too late. A power outage on our second day lasted for two hours, with little communication from the staff about what was happening. The air conditioning struggled to keep the room cool, especially on the first day, making the suite uncomfortable. As a frequent traveler and Platinum member, I expected much more from this stay, especially since it was the first real vacation abroad for my sister and nephew in two years. Their excitement quickly turned into disappointment. The only highlight for my nephew was the pool, which is the main reason we didn’t leave earlier. Sadly, our issues were not adequately addressed, and after checking out, we moved to the Mercure in Napoli, where we had a much better experience. This stay was far from the luxurious experience we were promised, and I hope future guests have a more positive experience than we di

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Other web-users rate our hotel

  • 398 reviews 7.8/10 Location
  • 530 reviews 6.1/10 Room
  • 476 reviews 8.5/10 Service
  • 18 reviews 4.9/10 WiFi
  • 323 reviews 6.7/10 Breakfast
  • 236 reviews 6.7/10 Cleanliness
  • 228 reviews 4.7/10 Comfort
  • 173 reviews 4.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.