Mercure Napoli Centro Angioino 4 stars

Customer review rating (ALL Rating) 4.3/5 1,198 reviews

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Mercure Napoli Centro Angioino - Image 1
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Mercure Napoli Centro Angioino - Image 3
Mercure Napoli Centro Angioino - Image 4
Via Depretis 123, IT063049A1VVFCGSFT, CIR 15063049ALB0775, 80133 NAPOLI, Italy

Description

Hotel extras

  • Strategic location in the center of Naples; see Naples on foot!

  • Breakfast on a terrace with view of the Maschio Angioino and the sea

  • 5-minute walk from Molo Beverello with boats to Amalfi Coast

  • Easily accessible by car, possibility of affiliated garages

  • Palazzo Reale, Galleria Umberto, Quartieri Spagnoli, "Napoli Sotterranea"

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Single Room

Photo out of - Classic Single Room

Choose the comfort of the perfect single room. Comfortable queen-size bed, satellite TV, minibar, safe, private bathroom with shower and Nuxe products, tea and coffee making facilities and free WIFI.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
1

Bedding

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 1 pers. max
  • Bedding 1 x Single bed(s)
  • Views: City View
  • Most of the accommodation: Balcony
See availabilities

Comfort, color and good cheer! The twin room has two comfortable single beds, satellite TV, minibar, safe, bathroom with bathtub/shower and Nuxe products, tea or coffee makers and WIFI

  • Views:

    City View

Max. number of persons
2

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Enjoy the additional services and products of the Privilege Room. Comfortable double bed, satellite TV, Nespresso coffee machine, minibar, Privilege toiletries with additional Nuxe products.

  • Views:

    City View

Max. number of persons
2

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Napoli Centro Angioino

Via Depretis 123, IT063049A1VVFCGSFT, CIR 15063049ALB0775
80133 NAPOLI
Italy

GPS:40.840234, 14.253838

Telephone
Fax +39 081 552 9509

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 99 rooms
  • One room for people with reduced mobility
  • 99 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • French
  • Italian

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Concierge

  • Concierge

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge

Sports and leisure

Gym

  • On site

Boat excursions

  • Nearby

ANGIOINO CAFFE

Photo out of - ANGIOINO CAFFE

Unwind in our modern bar with a Neapolitan touch, the perfect setting for a selection of local delicacies. Open daily from 6:30 PM to 10:30 PM. Terrace closes at 11:00 PM.

Bar Type
BAR
Capacity
30
Telephone +39 081 491 0111

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Bar for hotel customers only

Unwind in our modern bar with a Neapolitan touch, the perfect setting for a selection of local delicacies. Open daily from 6:30 PM to 10:30 PM. Terrace closes at 11:00 PM.

Start your day well with a tasty breakfast! A large buffet with sweet and savory dishes on the terrace overlooking Maschio Angioino: taste the typical Neapolitan sfogliatelle and the made in Italy coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,198 reviews

Customer review rating 5.0/5

Vakare B. Solo - Confirmed reviews ALL

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you enjoyed our location, comfortable accommodations, and friendly service. It is always our aim to provide a pleasant experience for our guests. Best regards, Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 5.0/5

Zulfiqar S. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your positive experience. We are delighted to hear that our location and attentive staff contributed to your enjoyable stay. Your kind words motivate us to continue providing excellent service to all our guests. Best regards, Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 4.0/5

Sanjay S. Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind feedback regarding our location and your overall enjoyment during your stay. We appreciate your comments about the shower size and access, as this information is valuable for our ongoing assessments of guest comfort. Best regards, Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 4.0/5

David W. Solo - Confirmed reviews ALL

Dear Guest, thank you for your positive feedback regarding our location and cleanliness. We are pleased to hear that you enjoyed the proximity to tourist sites and dining options. We understand that noise can be a concern for some guests, particularly in rooms facing the street. While we strive to provide a comfortable experience, the lively atmosphere of our city can sometimes be a factor. We appreciate your understanding regarding the pricing structure, which reflects our prime location. We hope to welcome you back in the future for another enjoyable stay. Front Office Manager Mercure Napoli Centro Angioino

Customer review rating 1.0/5

Charles P. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback. I sincerely apologize for the service issues you encountered during your stay. Your comments regarding the check-in experience and lack of communication about the marathon are noted. We appreciate your input as it helps us enhance our guest experience. Front Office Manager Hotel Mercure Napoli Centro Angioino

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you enjoyed our location, comfortable accommodations, and friendly service. It is always our aim to provide a pleasant experience for our guests. Best regards, Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 5.0/5

Zulfiqar S. Couples - Confirmed reviews ALL

Very conveniently located next to the port and city center. Everything within walking distance. The staff was great, always helpful and ready to help. Made is welcome everything by greeting us.

Dear Guest, Thank you for sharing your positive experience. We are delighted to hear that our location and attentive staff contributed to your enjoyable stay. Your kind words motivate us to continue providing excellent service to all our guests. Best regards, Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 4.0/5

Sanjay S. Business - Confirmed reviews ALL

I enjoyed the 2 night stay. The shower was too small and entry to it is obstructed by the sink.

Dear Guest, Thank you for your kind feedback regarding our location and your overall enjoyment during your stay. We appreciate your comments about the shower size and access, as this information is valuable for our ongoing assessments of guest comfort. Best regards, Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 4.0/5

David W. Solo - Confirmed reviews ALL

Clean small rooms close to most places of interest. Twenty minute or less walk to main tourist sites and an over whelming number of places to eat. About a five-minute walk to the port. Traffic noise in rooms at the front of the hotel is nonstop. Lots of honking except late at night. Nice view of the castle on the hill though. Priced for the location not amenities.

Dear Guest, thank you for your positive feedback regarding our location and cleanliness. We are pleased to hear that you enjoyed the proximity to tourist sites and dining options. We understand that noise can be a concern for some guests, particularly in rooms facing the street. While we strive to provide a comfortable experience, the lively atmosphere of our city can sometimes be a factor. We appreciate your understanding regarding the pricing structure, which reflects our prime location. We hope to welcome you back in the future for another enjoyable stay. Front Office Manager Mercure Napoli Centro Angioino

Customer review rating 1.0/5

Charles P. Couples - Confirmed reviews ALL

Unfriendly check in. Not greeted as a All member. No prior verbal warning of marathon on checkout day rendering departure to airport complicated. Bar seldom open. Shower door did not close properly.

Dear Guest, Thank you for sharing your feedback. I sincerely apologize for the service issues you encountered during your stay. Your comments regarding the check-in experience and lack of communication about the marathon are noted. We appreciate your input as it helps us enhance our guest experience. Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 2.5/5

Weihong G. Couples - Confirmed reviews ALL

The restaurant staffs were great. They were prompt and welcoming. Unfortunately not so for the front desks and housekeeping. Was only given 1 towel for 2 person stay and on the first night i called to ask for extra which the front desk say will get it arrange but it didn't came. The same happen on day 2 which i went down to ask for it. But they were not as friendly when they explain it was due to the logistic strike.

Dear Guest, Thank you for sharing your experience at our hotel. I am pleased to hear that you found our restaurant staff to be prompt and welcoming. However, I regret to learn about the shortcomings you encountered with our front desk and housekeeping services. I understand that receiving only one towel for two guests is not acceptable, and I apologize for the inconvenience caused by the delay in addressing your request. The logistics strike impacted our operations, but I acknowledge that our communication could have been more empathetic. Your feedback is invaluable in helping us improve our guest experience. Sincerely, Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 5.0/5

Yelena F. Solo - Confirmed reviews ALL

I loved how accommodating the staff was. I was initially given a room on the first floor which was very noisy because it waa too close to street traffic. I asked if I can be switched to a higher floor. I was indeed switched to a room on the 6th floor, and in addition, my bags were moved without me having to do anything except having them closed. And then I just received my new room card when I arrived from exploring the city. That was an excellent service and a very good experience. Other than that the location is very close to everything I needed: the Opera, the Umberto gallery the metro station, the port and the old city. Many restaurants and other food purchase places available nearby.

Dear GUEST, Thank you for taking the time to share your positive experience at Mercure Napoli Centro Angioino. We are delighted to hear that our staff's accommodating nature made a significant difference during your stay. It is wonderful to know that we were able to assist you with your room change to a higher floor, ensuring a more serene environment for your comfort. We take pride in providing excellent service, and it is gratifying to hear that our team handled your luggage seamlessly. We are also pleased that you found our location convenient for exploring the vibrant attractions of Naples. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future. Best regards, Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 3.0/5

Robert F. Couples - Confirmed reviews ALL

Very well located close to the port and metro. Nice terrace for breakfast and evening drinks. But safe wasn’t working during our 4 nights, we called twice and they were not able to fix. The USB charging ports were not working either. The terrace was unexpectedly closed on Sunday October 18th evening , disappointing since we came back ti the just just for it.

Dear Guest, Thank you for sharing your recent experience at our hotel. We are pleased to hear that you appreciated our prime location and the terrace when it was open. However, we regret to learn about the issues you encountered with the safe and USB charging ports, as well as the unexpected closure of the terrace on the evening of October 18th. We understand how important these amenities are to our guests and appreciate your feedback, which will be taken into consideration for future improvements. Sincerely, Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 4.5/5

Tatjana C. Couples - Confirmed reviews ALL

Very comfortable hotel. Great location near the port for easy ferry access. Many fantastic restaurants nearby. Great shopping at the Galleria or Toledo. The continental breakfast wasn't that great so I would not pay extra for that. The rooftop bar was very nice.

Dear GUEST, Thank you for your positive feedback regarding our hotel's location and comfort. We appreciate your comments about the continental breakfast and will take them into consideration for future improvements. We are glad you enjoyed the rooftop bar and the surrounding amenities. Sincerely, Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 4.0/5

Laetitia N. D. Families - Confirmed reviews ALL

Practical location wonderful staff Bathrooms dated

Dear Guest, Thank you for your kind words regarding our location and staff. We appreciate your feedback about the bathroom facilities and will take it into consideration as we continuously strive to enhance our guests' experience. Sincerely, Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 4.5/5

Alexandra I. Couples - Confirmed reviews ALL

Good location . Room is like any standard Mercure hotel . Simple , clean and small . Staff are amazing .

Dear Guest, Thank you for your kind words regarding our location and the cleanliness of our rooms. We are delighted to hear that our staff made a positive impression during your stay. We aim to provide a consistent experience, and your feedback is appreciated. Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 4.0/5

Kaisla Q. Solo - Confirmed reviews ALL

This hotel is in a great spot for exploring Naples. The area is safe, close to public transport and the old town. The staff was friendly, welcoming and helpful. The decor is a bit dated, but the hotel clean and the beds and linen are nice.

Dear Guest, thank you for your kind words regarding our hotel's location and the service provided by our team. We are pleased to hear that you found our staff friendly and helpful during your stay. We appreciate your feedback about the decor and will take it under consideration as we continually seek to enhance our guests' experiences. Best regards, Front Office Manager Mercure Napoli Centro Angioino

Customer review rating 3.5/5

Kerry G. Solo - Confirmed reviews ALL

I stayed on a Saturday night and it was very noisy, Sunday was better. The internet wasn't great and the bar was closed. The room was also hot and couldn't cool. It was very clean and close to things.

Dear Guest, thank you for your feedback regarding your recent stay. I sincerely apologize for the noise disturbances and the issues you experienced with the internet and room temperature. Your comments have been noted, and we appreciate your compliments on our location and cleanliness. Best regards, Hotel Manager Mercure Napoli Centro Angioino

Customer review rating 5.0/5

Leonardo A. Business - Confirmed reviews ALL

Rooms are clean, breakfast is great and service is amazing.

Dear Guest, Thank you for your kind words regarding our location, cleanliness, and breakfast offerings. We are delighted to hear that you enjoyed your stay and found our service to be exceptional. Sincerely, Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 5.0/5

Karen R. Families - Confirmed reviews ALL

Seamless checkin experience and friendly customer experience. Rooms were basic but clean and cozy.

Dear Guest, thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed our central location, seamless check-in, and the comfort of our rooms. Your feedback is appreciated and motivates us to maintain high standards. Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 5.0/5

David Y. Couples - Confirmed reviews ALL

From pre-arrival arrangements to check out we had a lovely time. Our 5 night stay was for my wife's birthday and I wanted it to be very special. With the excellent support of all the sfaff especially Alessandra the Front Office Manager our stay couldn't have been nicer.

Dear Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team's efforts, particularly Alessandra's, contributed to making your wife's birthday celebration special. We look forward to welcoming you back in the future. Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 0.5/5

Elena S. Solo - Confirmed reviews ALL

Bad noise insulation for the windows air conditioner preset for 20 degrees - very cold in the rooms with no possibility to increase to 22-23 couldn’t sleep and got a cold. Never again there

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I regret to learn about the issues you encountered with the room temperature and noise insulation. Your comments are valuable, and we appreciate your insights as they help us to improve our services. Sincerely, Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 3.5/5

Rachel H. M. Couples - Confirmed reviews ALL

The location is brilliant, loads on your doorstep and nice views. We did manage to get late check out which was helpful. The staff were very friendly. The air conditioning in the room wasn’t very good and very noisy so we had to keep it on low at night. We asked about welcome drinks but could only use it as specific times at the terrace bar, I wish we were told this at check in but not a massive issue.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciated our prime location and the friendliness of our staff. However, we regret to learn about the issues you encountered with the air conditioning in your room. We strive to provide a comfortable environment for all our guests, and your comments will be taken into consideration. Regarding the welcome drinks, we apologize for any lack of clarity during your check-in process. We appreciate your understanding and hope to enhance your experience in the future. Best regards, Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 4.5/5

Melanie L. Couples - Confirmed reviews ALL

The woman who check us in wasn’t great didn’t give us our WiFi code but other staff were helpful. Room bright clean and had towels great location

Dear guest, Thank you for your positive feedback regarding our location and the cleanliness of your room. I apologize for the oversight during your check-in experience. I am pleased to hear that our staff provided assistance throughout your stay. Best regards, Front Office Manager Hotel Mercure Napoli Centro Angioino

Customer review rating 1.0/5

Roshani M. Couples - Confirmed reviews ALL

Happy with the location & staff but the room was extremely tired and shabby. First we were given a room where the door did not fully open and the WiFi did not work. We were then given a room that clearly needed refurbishment especially the bathroom. It was dusgusting and the shower dripped. We have stayed in other All Accor hotels. This was the shabbiest one. We paid nearly 250 Euros per night and were extremely disappointed with the room.

Dear Guest, Thank you for your feedback regarding your recent stay. I am pleased to hear that you appreciated our location and staff. However, I sincerely apologize for the condition of the room assigned to you and the issues you encountered with the WiFi. Your comments about the need for refurbishment in the bathroom and the overall room condition have been duly noted. We strive to provide our guests with a comfortable experience and your input is invaluable in identifying areas for improvement. Thank you once again for your insights. Front Office Manager Hotel Mercure Napoli Centro Angioino

Other web-users rate our hotel

  • 733 reviews 9.6/10 Location
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  • 846 reviews 9.1/10 Service
  • 22 reviews 3.5/10 WiFi
  • 374 reviews 8/10 Breakfast
  • 345 reviews 4.8/10 Comfort
  • 306 reviews 8/10 Cleanliness
  • 245 reviews 8.6/10 Amenities

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