Mercure Napoli Centro Angioino 4 stars
Customer review rating (ALL Rating) 4.1/5 358 reviews
ALLSAFE approved hotel
A hotel certified ALLSAFE by GSG
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Via Depretis 123
AMALFI-NAPOLI: SITA PORTO
POMPEI-NAPOLI: SITA PORTO
STAZIONE CENTRALE: R2 VIA DEPRETIS
CUMA - NAPOLI: CUMANA MONTESANTO
STAZIONE CENTRALE: METROPOLITANA PIAZZA GARIBALDI
NAPLES At 5km / 3 miles
MOLO ANGIOINO At 0km / 0 miles
MOLO BEVERELLO At 0km / 0 miles
AUTOSTRADA DEL SOLE At 3km / 1 miles
NAPOLI - BARI At 3km / 1 miles
NAPOLI REGGIO CALABRIA At 3km / 1 miles
MONTESANTO At 1km / 0 miles
NAPOLI MERGELLINA At 2km / 1 miles
PIAZZA GARIBALDI At 2km / 1 miles
STAZIONE CENTRALE At 2km / 1 miles
Check-in from - Check out up to
A Neapolitan-inspired buffet for you: in addition to a wide choice of desserts and cold cuts, tasting the famous "sfogliatelle".
For your comfort, all rooms are soundproofed and have a bathroom, air conditioning, direct dial telephone, satellite TV, Internet connection, minibar and safe.
100% genuine reviews from our guestsFind out more
Customer review rating 1.0/5
Anonymous Solo - Confirmed reviews ALL
Booked a privilege room which was very disappointing- scuff marks on the walls and a hole in the wall by the door. Balcony doors were covered in plastic sheeting and balcony also with scaffolding obviously for painting but no light or view. Very noisy surroundings- would not stay here again
Customer review rating 5.0/5
Ömer F. V. Families - Confirmed reviews ALL
Dear Guest, we very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Mercure Napoli Angioino
Nice hotel, helpful staff
Customer review rating 4.0/5
Ben Couples - Confirmed reviews ALL
We enjoyed a nice stay at this convenient hotel with friendly, helpful staff.
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Hotel Mercure Napoli Centro
excellent location with friendly staff
Customer review rating 4.5/5
Laszlo O. Couples - Confirmed reviews ALL
Despite being surrounded by serious construction works, the hotel provided us with a very pleasant stay. The room was cosy and clean. We enjoyed the view from the balcony too. Breakfast was perfect with a magnificent view on Castel Nuovo from the terrace of the restaurant. I regret we couldn't have a dinner or a drink there in the evening too. All employees of the hotel were really welcoming supporting and charming.
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, HotelMercure Napoli Angioino
Customer review rating 1.5/5
Eric P. Families - Confirmed reviews ALL
On the website, when we booked or when we checked in, we were never told the hotel exterior was under heavy renovation so our balcony was condemned and there weee scaffolding and sheets obstructing our view. It was also very noisy. The rooms need to be refreshed as well. The safe and the fridge are hard to open as the handles are missing. The mattresses are not showing signs of time as well. There is no bar, which was never explained prior to our checkin. We were never asked when checking out “How was your stay?”…and we think we know why. The cleaning of the lobby was so loud as well when we were checking out. The staff had a Soviet era style of customer service…. I would never go back or recommend anyone to stay, as it was dishonest, the reality did not meet the online promise.
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Napoli Angioino Centro .We are very sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Mercure Angioino Napoli
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