Expected level, great location, polite and heplfull staff, clean room.

It was an overall good stay. It is conveniently located near the central station. The neighborhood is a bit rough particularly at night, but the staff is very attentive and as a guest I always felt safe. Many of the rooms back up to a very busy regional train station (which does not operate between 00…). The windows and doors are well insulated to minimize the sound. Unfortunately due to the time of year the central air system has not been turned on yet and it required the doors/windows to be opened in order to comfortably sleep. Minor inconvenience. The housekeeping was spot on. Breakfast was good and the staff were very friendly and helpful. Overall a location I would book again when my travels to Naples call again.

The ibis styles was well located and the staff friendly and helpful at all times. However the en suites require modernisation and the rooms felt dated.

I booked a room for 3 Adults in January, on arrival on Friday 25th March we had 2 beds in room and the 3rd bed in secluded area cut off by a wall with no access to watch TV. The next day, i reported the room as unsuitable and they promised to move us on Sunday which they did. However as i was moving i forgot/left my trainers behind. I went back on Sunday evening and someone on shift said he would go in and look for it only to return saying he found nothing in the room. Last Monday morning, I went back to reception to report and see if I could check whether it was at the bottom of the cupboard where i left it. The woman in charge at reception with glasses asked someone to take me into the room only to find it was not at the bottom of the wardrobe where i left it. I went back to the lady to find out if it could have been placed anywhere else only to be screamed at by this lady at reception. She started shouting at me stating if it is not there noone has seen it. I left my trainers at the bottom of the wardrobe. shoes do not develop legs and whatever the case I do not expect to be screamed at. If I left anything behind it should have been handed in at reception.

We always pick ibis as first choice in europe. But this stay was not so satisfactory. We stayed for 1 night arriving very late at night. Reception snd crew were very nice. But The room was located on the train rail. Very noisy. The bed was very uncomfortable and poor with fascilities ( no soap shampoo and towels ) .

Stayed 2 nights and did the job only noticeable thing was the bed was really squeaky

The hotel is modern and clean. The windows were double glazed and kept out all the noise including the trains. We slept well on the comfortable bed.

Needing a hotel that is clean, comfortable, and close to Naples main station this hotel fitted the bill entirely. Single room booking resulted in good value. Second stay, would stay again

Hotel has good central location, just 15 mins by bus from airport. The facilities and service were all what I expect from hotels in the Ibis brand. There was a good selection for breakfast each day and was of a high quality. .

Great location just 250 metres from Napoli Centrale. 100 metres from metro. Needs a bit of tender loving care. Staff helpful & friendly and from what I saw very tolerant and patient. Would recommend it.

Clean, efficient and friendly place withh a good breakfast selection but lacking in basic amenities like refrigerator, iron and coffee facilities in the room I had. The double room only provided a single chair which might be difficult for a travelling couple. The location was very handy. Literally a few minutes walk from Napoli Centrale (main train station), Napoli - Porta Nolana (Regional trains) and Napoli - Piazza Garibaldi (Metro network). Moving around is quick and easy. Easy walk to any number of eateries and shops. Nice place to stay if you're happy with basic amenities.

Extremely helpful staff, fast check-in and check-out, very clean room, good air-condition, good breakfast, rooms larger than standard Ibis hotels, close to central station, unfortunately poor neighborhood but this is not Ibis fault.

The staff were really helpful. Our flight was delayed and we reached the hotel after midnight. The man at reception phoned a nearby restaurant to check if they were open and we ended up having our first Neapolitan pizza. The room was clean and comfortable. The only thing missing was a mini fridge.

A person responsible for scrambled eggs at hotel breakfasts should be punished and should eat this scrambled eggs during the rest of his/her life. Insufficient airconditioning. If you open window having from your room a view at railway you can forget about sleeping...

This hotel was in great condition and quite comfortable. Staff was helpful and arranged a taxi to airport very early. Bar for drinks was available. Walkable distance to couple of restaurants. Location otherwise not optimal.