Novotel Caserta Sud 4 stars

Customer review rating (ALL Rating) 4.2/5 216 reviews

Hotel extras

  • Large garden with terrace and outdoor swimming pool

  • Tranquil and relaxing environment

  • Conveniently located near Caserta Sud highway exit

  • Comfortable and functional Family Rooms

  • Pets allowed

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

A large room with King bed, en suite bath or shower, sofa bed, work area, TV set, WIFI connection, hair dryer, safe. Up to 2 adults A modern spacious room with king-size bed, en suite shower, sofa bed, ergonomic work area, TV, WIFI connection, hair dryer, minibar and tea & coffee making facilities. Up to 2 adults and 2 children.

Hotel location

Novotel Caserta Sud

Ss 87 Sannitica Km 22 600

GPS:41.041667, 14.324167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  216 reviews

TripAdvisor Rating  3.5/5  855 reviews

Normal stay, nothing was special in good or bad

Customer review rating 3.5/5

Villek Couples - Confirmed reviews ALL

Breakfast could be better


TripAdvisor rating 1.0/5

Shanna K TripAdvisor review

Our flight was canceled so United sent a bus to take us here for the night. The staff was friendly enough but the room is disgusting. My husband and I had to share one bath towel, there were stains all over the walls and floors, and the complimentary meal we got for our canceled flight was cold pasta and french fries. The photos they provide are definitely not from this hotel.

Helpful staff, nice rooms, good restaurant

Customer review rating 4.5/5

Isik G. Couples - Confirmed reviews ALL

I had a problem with my rental car, I called the hotel, they send me a taxi. The next day they helped me to find a public transport to the airport to get my car.

Great stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

The service was great and the front desk was especially helpful. The facility was awesome, I personally loved the rain shower and furniture/decor. The only issue I had was the need for an extra pillow to prop my head (I sleep on my side). I used a second one from the couch to help, but my sleep was rough. However, the staff and everything else more than made up for it. (And the proximity to the market across the street was also a plus.)

A disapointment

Customer review rating 0.5/5

Angie C. Couples - Confirmed reviews ALL

I booked a room in Caserta Sud hotel because the website indicates that a shuttle service is available. I've specifically asked for this service while doing the reservation on the website. Nobody told be no shuttle doesn't exist or not available nor free. That means I had to pay for taxi back and forth from the airport which is a really expensive amount I didn't plan to pay. Also, I had a reservation for 2 persons and only one set of towels but this is a detail compared to the cost of the "no shuttle" concern. I am a regular customer of accors hotels both for professional and personal stays, and the reservation in Novotel Caserta hotel is definitively the worst experience I had.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management and Staff of Novotel Caserta Sud

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Other web-users rate our hotel

  • 122 reviews 9/10 Location
  • 235 reviews 6.8/10 Room
  • 233 reviews 9.3/10 Service
  • 142 reviews 9/10 Breakfast
  • 116 reviews 4.8/10 Cleanliness
  • 53 reviews 4.5/10 Amenities
  • 7 reviews 3.1/10 Wellness Area
  • 5 reviews 2.5/10 Bar

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