Novotel Caserta Sud 4 stars

Customer review rating (ALL Rating) 4.4/5 371 reviews

Best price
guarantee
Novotel Caserta Sud - Image 1
Novotel Caserta Sud - Image 2
Novotel Caserta Sud - Image 3
Novotel Caserta Sud - Image 4
Ss 87 Sannitica Km 22 600, 81020 CAPODRISE, Italy

Description

Hotel extras

  • Large garden with terrace and outdoor swimming pool

  • Tranquil and relaxing environment

  • Conveniently located near Caserta Sud highway exit

  • Comfortable and functional Family Rooms

  • Pets allowed

Our accommodation(s)

Hotel location

Novotel Caserta Sud

Ss 87 Sannitica Km 22 600
81020 CAPODRISE
Italy

GPS:41.041667, 14.324167

Telephone
Fax +39 0823 516043

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL CASERTA SUD BISTROT

Novotel Caserta Sud Bistrot offers a menu that mixes tradition and innovation. All guests appreciate the new cuisine with unique dishes with an unforgettable taste. There is also a local wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  371 reviews

TripAdvisor Rating  3.5/5  894 reviews

Located a short drive from the centre of Caserta with OK rooms but otherwise in need of attention.

Customer review rating 3.0/5

Steve Couples - Confirmed reviews ALL

Check-in was OK. We parked in the hotel parking at 7 euros per day. (Note you need a new ticket every time you enter the carpark, which has to be validated at reception in order to exit.) The room was OK having been recently reappointed. The hotel is a bit out of town near a main highway, but we didn't hear any road noise. Breakfast was passable on the first day but the hotel couldn't cope with the number of guests on the Saturday - tables took an age to clear; food took an age to be replaced; and the food are soon became very messy. We never did get a cup to have coffee in, having to use a paper cup from the water stand instead. After breakfast was finished the staff did a reasonably quick job at returning the restaurant to a state fit for lunch. Other than that the hotel needs some updating and we had to ask reception for our welcome amenity as they had no idea this was expected for platinum members.

Dear STEVEN D., grazie per aver speso un po di tempo per scriverci. Il nostro hotel è stato molto gettonato in quel week end, scelto soprattutto da famiglie in quanto l'hotel è provvisto di camere triple e quadruple. Mi dispiace per il disagio ed il traffico incontrato a colazione, il nostro staff fa del suo meglio per accontentare le esigenze dei nostri ospiti. Inoltre, a breve iniziaremo dei lavori di ristrutturazione per rimodernare soprattutto le aree comuni. Saremo felici di riaverla nuovamente come nostro ospite. Saluti. Lo staff novotel Caserta sud.

bedroom too warm

Customer review rating 2.0/5

Ian Couples - Confirmed reviews ALL

The hotel is on edge of town .The restaurant was very acceptable . The hotel has has signs showing it is doing things for climate improvement .However the room was at 26.3 degrees and very uncomfortably warm .We told reception and it was switched on by receptionist somewhere in back office . However the system is then programmed to switch off after a certain time or through the night automatically . This is all done to save energy but the room was much too warm and it gave me problem sleeping . This really is a big negative issue

Buongiorno dal Novotl Caserta sud, Grazie per averci scritto. Siamo desolati che l'aria condizionata le abbia causato dei fastidi. Studieremo meglio una soluzione più efficace per salvaguardare l'ambiente ma allo stesso tempo dando confort ai nostri ospiti. Speriamo di recuperare la sua fiducia avendola nuovamente come nostro ospite. Cordialmente. Lo staff Novotel Caserta sud.

Ok

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Positiva

Large, clean, pet friendly hotel near the highway

TripAdvisor rating 4.0/5

Teresa O Families - TripAdvisor review

This was our first experience in a hotel with our dog and it was a pleasure. Very friendly and helpful staff. Clean and modern hotel. The neighborhood is not great, so we ended up dining at the hotel, the food was ok. There is a pool and an outdoor area which was convenient for walking the dog. The hotel has a parking lot and breakfast is included. In fact, we liked it so much that we stopped here again on our way home. The only downside is that it is pricey.

Average stay - fine for only a few nights

TripAdvisor rating 3.0/5

Emma F TripAdvisor review

We were placed here because our flight was cancelled. The reception staff are very helpful and friendly. Our room was clean and just all we needed snd we slept well, but I would not choose to book this hotel unless it is for business purposes. The pool area and pool itself is lovely but u MUST wear a swimming cap to use the pool which cost €2 to buy from reception and wont fit anyone but a small child. The restaurant is NOT open 24 hours and some of the staff are rude particularly the male staff. The food is lovely but overpriced as expected. The views are terrible so do not book if its for a holiday and the hallways are hot and have a funny smell.

Dear Guest, Thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, The Management of Novotel Caserta Sud

In partnership with TripAdvisor

Other web-users rate our hotel

  • 265 reviews 8.6/10 Location
  • 454 reviews 7.7/10 Room
  • 430 reviews 9.2/10 Service
  • 301 reviews 8/10 Breakfast
  • 194 reviews 6.7/10 Cleanliness
  • 82 reviews 4/10 Amenities
  • 15 reviews 4.7/10 Bar
  • 7 reviews 3.3/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Capodrise

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.