Novotel Salerno Est Arechi Hotel 4 stars

The room was supposed to be ok for 2 adults and 2 children, but the sofa was too narrow for 2 children and also very uncomfortable. The breakfast experience was horrible with a huge queue of people waiting to choose the breakfast because of Covid restrictions. I can understand the Covid restrictions, but during the summer period with a full hotel, having only 2 persons to serve the breakfast is unacceptable. Fortunately Stefania at the lobby helped us and served us directly, she had a brilliant customer service.

The hotel is very well positioned for our stop along the route to the final vacation destination. it is a superior experience and the view form the suite is fantastic. Staff is very professional and helpful

Reasonable room (executive with Seaview), but the sea was quite far away. The hotel is located 6 km from the city centre and walking is not really an option. The place is easy to find and has good parking. Breakfast was disappointing (a typical COVID breakfast) and can be skipped. Surprisingly the hotel does housekeeping of the room. Overall I found the hotel to be too expensive for the accommodation and services offered.

The hotel is well placed, It was my 2nd stay, was disappointed: rooms need to be refreshed (bed, moquette , bathroom all). Breakfast quite poor. Only positive point was that there was a swimming pool which is appreciated by kids.

Satisfying

Third time we go there and we feel like home! Thank you EnZa for the presents for the kids. The staff of reception and All make you feel at home

Decisamente positiva.

Very nice hotel well located pet friendly love to stay here every time I go to Salerno

Unfortunately I had lot of trouble with the air conditioning

I booked the Novotel because I am a Platinum member of Le club Accor and they are always comfortable. Even the budget ibis maintains a high level of comfort. Thus my surprise at the Novotel. The beds were terrible and the property generally of low quality. Even the lift broke down with my wife and I trapped for ten minutes. The only high point was the lovely helpful staff. I just struggle to believe that Accor owns this hotel.

We stayed 3 nights here. Conveniently located for car travellers and with a close by albeit infrequent metro line to central Salerno (15 minutes). Plenty of onsite parking. Breakfast was good and staff helpful. Not many restaurants or shops within walking distance

Great value for money stayed there for a week - a couple + 2 kids for summer vacation late june.. got a room with sea view. wonderful location for day trips around amalfi coast. nice swimming pool & helpful staff

Nice hotel, good value for money, free parking, no sofas at lobby, same breakfast every day, breakfast below NOVOTEL standards, dirty carpet in my room, every night they close the air condition, air ventilation in WC is not working

Spent 3 weeks in the suite and was very happy with the hotel. Staff are very helpful. Although the rooms could be updated and the lift broke on our departure day the staff were helpful and considerate thank to all for looking after us .

Thank you for allowing us to stay in your hotel and the complimentary upgrade for our honeymoon. You all made us feel welcomed and taken care of. I will definitely return if I am near your hotel again!