Customer review rating 4.4/5 2,516 reviews
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Free telehealth service. Safety and cleanliness protocols implemented.
Panoramic view overlooking the sea and toward the hills of Irpinia
Hammam, fitness room, solarium and outdoor swimming pool in summer
Executive Rooms and Suites available
Five fully equipped meeting rooms, high-speed internet
Check-in from 14h00
Check out up to 12h00
Paying
Via Generale Clarck 49
84131 salerno
italy
Check-in from 14h00
Check out up to 12h00
Number of meeting rooms: 6
Maximum size: 150 m²
Maximum capacity: 150 people
Maximum banquet capacity: 120 people
Excellent stay as always despite Covid
Anna M. M. Solo - 24/12/2020 Confirmed reviews ALL
Very nice hotel well located pet friendly love to stay here every time I go to Salerno
Well Located, good view from the room
Rafael C. Couples - 07/10/2020 Confirmed reviews ALL
Unfortunately I had lot of trouble with the air conditioning
Great staff
Anonymous Families - 15/09/2020 Confirmed reviews ALL
Rooms are a bit dated, air conditioning was non existent. All staff members great!! And hotel was spotless
Good stay but below our expectations
Quentin Friends - 04/09/2020 Confirmed reviews ALL
I am used to visit Novotel hotels worldwide, and I understand that we are living a specific context currently, but I don't think that COVID should be the excuse not to deliver the level of service promised. At least, guests should be informed (ideally before booking through the website) or immediately once booked with the confirmation email that some facilities would be closed (we specifically chose your hotel for the gym/spa, which was closed upon arrival - and did not even received an apology). No in room bathroom amenities, no tea & coffee facility, no water stopper in the bathroom, and barely no service when we asked for this (!)... Except to potentially reduce your costs, there is no reason why those items were not in the room. All this is individually packed and would have been cleaned/changed before another guest arrival, so COVID cannot be the excuse in my eyes. Reducing the level of service (but not your prices) and disappointing your potential returning customers is not the way forward I believe. Breakfast was great and service was efficient. Maybe opening the terrace doors would allow people to take their breakfast outside instead of thinking they should all fit inside. Offering free parking is great. All in whole, had a good stay but remained very disappointed.
Good location and good staff
Francesco Families - 01/09/2020 Confirmed reviews ALL
Overall our stay was very satisfactory. The only negative was the size of the room which was essentially a double with the sofa converted into a third bed as there were 3 in our group. This meant that we were very cramped with hardly any space. It would be better if a triple person bookings are automatically upgraded to a junior suite or similar.
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