Novotel Kuala Lumpur City Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 2,787 reviews

Novotel Kuala Lumpur City Centre - Image 1
Novotel Kuala Lumpur City Centre - Image 2
Novotel Kuala Lumpur City Centre - Image 3
Novotel Kuala Lumpur City Centre - Image 4

Description

Hotel extras

  • Less than 5 min walk to Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre via Skybridge

  • Spa with massage and treatment rooms (managed by external party)

  • 5 minutes walking distance to Raja Chulan Monorail Station

  • Cashless parking using Touch N Go, Visa, MasterCard, Amex, UnionPay, or MyDebit

  • Special parking rate for in-house guests at only RM5 flat rate per day with multiple entries

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng
50450 Kuala Lumpur
Malaysia

GPS:3.151229, 101.71252

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Food Exchange

Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine available for lunch and dinner. Treat yourself to the indulgent palatable a la carte menu for a feast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,787 reviews

TripAdvisor Rating  3.5/5  4,432 reviews

100% good on every thing .

TripAdvisor rating 5.0/5

Inspire44490562489 TripAdvisor review

Excellent customer service cannot complain at all.Avee, thiya , Ishara , Muthu they are exceptional. Also room service also very good . They are spot on in customer relations . I really recommend Novotel hotel to others as well. Due to exceptional service I received from them .

Location great, as Pavillion Mall and the streets around had good food and shopping experiences

Customer review rating 4.0/5

Sunil C. Couples - Confirmed reviews ALL

It was good, very close proximity of KL Tower and Petronas Towers

Dear Sunil C., Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our convenient location and the helpfulness of our staff during your stay. We appreciate your suggestion regarding breakfast options and servings, and we will certainly take it into consideration to ensure a more satisfying experience for all our guests. Your comments are invaluable to us as we strive to continually improve our services. We hope to welcome you back for another pleasant stay in the future. Sincerely Angelia Ku General Manager

I love it stay here

Customer review rating 5.0/5

S. Families - Confirmed reviews ALL

Near by from shopping,the staff all so friendly , so clean space big view nice wonderful hotel

Dear S., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. I am happy to hear that your overall stay was a pleasant one and thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

Well located

Customer review rating 5.0/5

Benedictus W. J. Families - Confirmed reviews ALL

This hotel located in very good location and have a excellent service too

Dear Benedictus Wisnu J., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. I am happy to hear that your overall stay was a pleasant one and thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

Well , its good as per as Star rating but still lot of improvements needed

Customer review rating 4.0/5

Susanta B. Families - Confirmed reviews ALL

Reception : Average response Bell Boys : Good Room : a Bit small for a 3 Adult accomodation . When charged for 3 Adults , would have expected a much larger space as shown in your Website Photos Food : We had breakfast. Its excellent Concierge : Good Overall experience : Good

Dear Susanta B., Thank you for taking the time to share your feedback with us. We are glad to hear that you found our bell service and concierge assistance satisfactory during your stay. However, we sincerely apologise that the size of the room did not meet your expectations. While we understand your disappointment, please know that we do offer larger room categories such as our Executive Room with 1 King Bed and Junior Suites, which may better accommodate your needs on your next visit. We regret any inconvenience caused and hope to have the opportunity to provide you with a more comfortable experience in the future. Thank you for choosing Novotel Kuala Lumpur City Centre, and we look forward to welcoming you back soon. Sincerely Angelia Ku General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,540 reviews 9.2/10 Location
  • 2,212 reviews 7.7/10 Room
  • 2,112 reviews 8/10 Service
  • 70 reviews 7.2/10 WiFi
  • 1,070 reviews 8/10 Cleanliness
  • 908 reviews 6.4/10 Breakfast
  • 863 reviews 6/10 Comfort
  • 19 reviews 7.4/10 Sustainability

Powered by Trustyou

Our other establishments nearby

All our hotels in Kuala Lumpur