Pullman Bangkok King Power 5 stars

Customer review rating (ALL Rating) 4.6/5 3,026 reviews

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8-2 Rangnam Road, Thanon Phayathai Ratchathewi, 10400 Bangkok, Thailand

Description

Hotel extras

  • Easy access to Bangkok Skytrain, Airport Rail Link, Expressway and a short drive to airport.

  • 27-metre infinity pool with sun deck.

  • UNKNOW

Our accommodation(s)

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Hotel location

Pullman Bangkok King Power

8-2 Rangnam Road, Thanon Phayathai Ratchathewi
10400 Bangkok
Thailand

GPS:13.758866, 100.537526

Telephone
Fax +66 2 680 9998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,026 reviews

TripAdvisor Rating  4.5/5  3,809 reviews

Certificate of excellence 2024

Brief stay

Customer review rating 5.0/5

Paul B. Business - Confirmed reviews ALL

We checked in around 0700 and checked out at 1830. It was a hit-and-run place to sleep. Very nice hotel and I would have like to have stayed longer. I didn't even get a chance to experience anything else the hotel had to offer. Very friendly and helpful front desk staff. A short but memorable experience.

Dear Mr. Paul, We are delighted to hear about your positive experience during your recent stay at Pullman Bangkok King Power. Your kind words about our friendly and helpful front desk staff are truly appreciated. It is unfortunate that your stay was short, and we hope to welcome you back soon for a longer and more enriching experience to explore all the offerings at our hotel. Thank you for choosing us. Warm regards, Chennida (Jen) Welcomer Team Leader

Started off well, but ended up being an utmost disappointment

Customer review rating 1.0/5

Ais H. Friends - Confirmed reviews ALL

2 out of 10, because at least we got a good welcome at the hotel. We booked for 3 nights stay in the Executive Room, in what we thought was a 5-star hotel that could offer amenities and services that matches its reputation. Amenities were decent, what you'd expect of a usual 5-star hotel and according to whatever was listed on the website. Comfortable environment to stay in, breakfast was alright, nothing spectacular, though the privacy offered at the Executive Lounge on Level 20 was a nice touch. If you want to utilize the lounge at the airport, do REQUEST for it at the concierge as they will not take the initiative to tell you how. Service for simple things were passable, and even though the hotel's laundry ruined my dress that I've only worn once, I wanted to take a step back and accept their apology letter -- which offered us complimentary dinner and spa, all of which we refused as we were leaving the next day and it's pretty pointless. The dress is no longer wearable as it was completely bleached and looks like it's gone through the dryer for too long -- absolutely damaged and I could only toss it. The only compensation we asked for was airport transfer to the airport as we had an early 9am flight to catch, to which the Manager on duty happily agreed to and the only information she told us was that she will book the car for us when we are ready to leave, which we agreed to and that's that. Little did we know, when we were checking out, we were asked to pay for the REMAINING OF THE LAUNDRY THAT THEY DID NOT MANAGE TO RUIN, and when we said it's ultra bad taste to still require payment for the one piece of other laundry, after spectacularly damaging my dress that costs way more than this one piece of undamaged blouse. The staff then turned around to say, "oh, but we booked the hotel's private van transfer for you to the airport, and that costs 4,000 baht per trip, and we did not charge you for it." 1) we did not request for the hotel's private van. All the manager said was, "I'll book a car for you"-- to which we assumed it's just gonna be a regular ride on Grab. 2) what a terrible way to do service recovery. You've ruined my dress, I did not request for AN EXACT SAME PIECE to be compensated, and the hotel still demanded that we paid for the one blouse that they did not manage to ruin. What a terrific way to make your guests feel absolutely terrible about the vacation/stay. Will try our best to avoid staying here again in the future.

Dear Khun Ais H., Thank you for taking the time to share your detailed feedback about your recent stay at Pullman Bangkok King Power. We are pleased to hear that you appreciated the warm welcome extended to you upon your arrival at our hotel. Your experience in the Executive Room and the amenities provided, although meeting the standards of a typical 5-star hotel, did not meet your expectations, and for that, we sincerely apologize. We deeply regret the inconvenience caused by the laundry mishap, and we understand your disappointment with the compensation offered. Your concerns regarding the communication about the airport transfer and the unexpected additional laundry charges have been duly noted. We appreciate your constructive criticism as it highlights areas where we can improve our services to ensure a more seamless and pleasant stay for our valued guests. It is disheartening to learn that your overall impression of our hotel was negatively impacted by these incidents. Please rest assured that your feedback will be shared with the relevant teams for further review and necessary actions to prevent similar occurrences in the future. We value your patronage and sincerely hope that you would reconsider staying with us again in the future. Warm regards, Chennida (Jen) Welcomer Team Leader

Nice place

Customer review rating 4.5/5

Arnold A. Business - Confirmed reviews ALL

Good place, nearby Duty Free shops, accessible to BTS and train LINE. Downtown shops

Dear Mr. Arnold A., Thank you for your positive review. We are thrilled to hear that you found our hotel to be a nice and convenient place to stay, with easy access to Duty Free shops, the BTS, and downtown shopping areas. We appreciate your feedback and look forward to welcoming you back. Best regards, Emma Yang Assistant Welcomer Manager

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Very comfortable. The breakfast is really nice.

Dear Ms.L., Thank you for sharing your positive feedback with us. We are delighted to hear that you had a good and comfortable stay with us. It's great to know that you enjoyed our breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant experience. Warm regards, Emma Yang Assistant Welcomer Manager

住宿愉快

Customer review rating 4.5/5

C C. Families - Confirmed reviews ALL

A very nice experience on our stay at Pullman kingpower. The staff are very helpful and polite, especially the receptionist at check in/out counter, the waiter/waitress at the cafe during breakdfast time and also the staff at the front door. They helped us to contact with driver from grab as the driver drove to another hotel. Everywhere is clean and comfortable. Thank you so much.

Dear Ms. C C., Thank you for sharing your delightful experience during your stay at Pullman Bangkok King Power. We are thrilled to hear that our staff, from the receptionists to the waitstaff, and the front door team, provided exceptional service. We are glad that you found our facilities clean and comfortable. Your kind words motivate us to continue delivering top-notch service. We look forward to welcoming you back soon. Warm regards, Emma Yang Assistant Welcomer Manager

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  • 556 reviews 9.6/10 Pool

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