Mercure Paris Gare de l'Est Magenta Hotel 3 stars

TripAdvisor rating 3.5/5 667 reviews
Mercure Paris Gare de l'Est Magenta Hotel
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Hotel extras

  • 200 m from Gare du Nord and Gare de l'Est, RER direct to Roissy CDG airport

  • Very quiet rooms in the heart of Paris

  • All-you-can-eat buffet breakfast in a picturesque setting: an original stone cellar!

  • A bar area for work or relaxation

  • A newly renovated hotel with touches of colour that will delight you

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Hairdressing salon (Nearby)Paying
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Boat excursions
Business services
  • Copy/print service available

Hotel location

Mercure Paris Gare de l'Est Magenta Hotel

1-3 Cour de la Ferme St Lazare
Angle 79/81 boulevard Magenta
75010
paris
france

Tel: +33148248484

Fax: (+33)1/48009103

Contact email

Check-in from 14h00

Check out up to 12h00

  • GARE DE L EST BUS RATP :   30/31/32/39/47 TERMINUS GARE

  • GARE DE L EST :   4/5 OU 7 GARE DE L EST

  • By plane

    PARIS ORLY At 19.01km / 11.81 miles

  • By plane

    ROISSY CDG At 21km / 13.05 miles

  • By train

    GARE DE L EST At 0.2km / 0.12 miles

GPS :48.876006, 2.355741

Our accommodations

Choose from our range of modern, fully renovated rooms with a double bed or twin beds. We can also provide you an extra bed or a crib, subject to availability.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Classic Room for 1 person - 1 double bed

  • Max. number of persons: 1
  • Area: From 11
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room with 1 double bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

LE BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Paris Gare de l'Est Magenta Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,529 reviews

tripadvisor

TripAdvisor Rating 3.5/5

667 reviews

A comfortable hotel where I always come back with pleasure

Customer review rating 4.1/5

Ariane M. Business - 30/11/2019 Confirmed reviews ALL

Over the past year I have often stayed at this hotel which is for me conveniently located (I arrive most of the time through Gare de l'Est). Very helpful staff, comfortable room, quiet in spite of the proximity of a major avenue.

Service partialy poor

Customer review rating 4.1/5

Dirk Couples - 20/11/2019 Confirmed reviews ALL

Good: Luggage service Bad: Standing at 11pm in front of Hotel and not getting access due to reception not available with other 8 people ringing the bell continueosly, whil having wind and 5 degree at sunday evening

Nice hotel near train and metro stations

Customer review rating 4.1/5

Tom Solo - 20/11/2019 Confirmed reviews ALL

The room was small but comfortable, clean and quiet. The breakfast was great and offered eggs, bacon, sausage, fruit, and pastries. The staff were friendly and helpful.

Dear Thomas W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed our hotel is well located between the Gare de l'Est and Gare du Nord, you can also easily and quickly reach the main points of interest in Paris by foot or by metro. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception Mercure Gare de l'Est

Mr

Customer review rating 4.1/5

Y. H. S. Couples - 20/11/2019 Confirmed reviews ALL

Great

Dear Hon S. Y., We thank you for choosing our hotel Mercure Gare de l'Est for your stay in Paris ! We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception Mercure Gare de l'Est Magenta.

Great stay

Customer review rating 4.1/5

Alan F. Business - 12/11/2019 Confirmed reviews ALL

Warm welcome and helpful staff, room spotless clean

Dear Alan F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception Mercure Gare de l'Est Magenta

short stay in Paris

TripAdvisor rating 3.5/5

peardrf Couples - 04/11/2019 TripAdvisor review

This is more of an "Ibis" than a Mercure; very basic with small rooms. Relatively expensive (though all of Paris is poor value). Otherwise OK; good location near the train station, helpful and pleasant staff.

Great location

Customer review rating 4.1/5

Graeme C. Couples - 31/10/2019 Confirmed reviews ALL

Very enjoyable stay,nice staff very helpful.

Dear Mr C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Serray

Not Happy with our stay

Customer review rating 4.1/5

Anonymous Families - 23/10/2019 Confirmed reviews ALL

let me first start by saying that I have stayed in numerous Mercure hotels and have had great service. This stay was not pleasant. We had 3 rooms and there was something wrong with each, and they did not fix the problems. One room didn't have heat nor A/C, another room didn't have A/C and the other didn't have heat. The staff promised to have the problems fixed, but the issues were never fixed. One couple had to change rooms and when they did, the room they moved into had people sleep in the bed. They had to go back to the original room. This was a big inconvenience for all 3 parties.

Comfortable and welcoming

Customer review rating 4.1/5

Martin Business - 11/10/2019 Confirmed reviews ALL

No gold upgrade, but staff was very welcoming, and room quiet and comfortable. mattress was a little hard for my taste, but that is a question of preference.

Dear MARTIN L., We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie José

Good location & friendly staff

Customer review rating 4.1/5

Anonymous Solo - 11/10/2019 Confirmed reviews ALL

A hotel that I will remember for the friendly and helpful staff, and the good location. Rooms are very small, but comfortable. Bathroom has a decent seize. Good for a short stop in Paris.

Dear Willem V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Lucile

John, Oct 08 2019

TripAdvisor rating 3.5/5

Tourist62692743902 Business - 11/10/2019 TripAdvisor review

Very nice and conveniently located hotel, excellent value for money. Very nice and helpful staff. Quiet area but still central, close to Paris Metro and main train stations (Gare de l'Est, Gare du Nord).

Always striving to do better

Customer review rating 4.1/5

Ariane M. Business - 09/10/2019 Confirmed reviews ALL

I have stayed in this hotel maybe half a dozen times in less than a year. A convenient location for me close to Gare de l'Est and Gare du Nord. Comfortable and quiet, with little improvements each time. This time they had a better wifi (easier to connect to) and a wonderful new shower gel (Nuxe).

Dear ARIANE M., We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie José

Friendly hotel in the center of Paris

Customer review rating 4.1/5

Anonymous Business - 08/10/2019 Confirmed reviews ALL

Absolutely friendly staff. The room was a bit small and the environment loud (you can hear the corridor noices intensively), but all in all a great stay in a central place of Paris.

Dear Peter G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de l'Est Magenta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucile
Customer review rating 4.1/5

Anonymous Couples - 03/10/2019 Confirmed reviews ALL

Comfortable, very central Room very small, and receptionist not always there to open door.

Dear GORDON D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie José
Customer review rating 4.1/5

Anonymous Couples - 02/10/2019 Confirmed reviews ALL

Well appointed rooms, though rather on the small side, especially the first room we were offered. Receptionist was particularly helpful when we asked for a change to an alternative room. Staff were pleasant, helpful and efficient.

Dear ROGER M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie José

Pleasant stay

Customer review rating 4.1/5

Charlotte Couples - 01/10/2019 Confirmed reviews ALL

Great stay at this Mercure Hotel - found the location great for connecting to the City Bus Tour and for walking down to the River. Would recommend.

Dear CHARLOTTE, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie José

5 Stars

Customer review rating 4.1/5

Jasvinder S. Business - 23/09/2019 Confirmed reviews ALL

Comfortable and relaxing

Dear JASVINDER S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie José
Customer review rating 4.1/5

Daniel W. Couples - 15/09/2019 Confirmed reviews ALL

Good location friendly staff and room clean

Hello Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regards, Marie Manager

Excellent one-night stay.

Customer review rating 4.1/5

Susan Couples - 12/09/2019 Confirmed reviews ALL

Nice welcome at Reception. Comfortable room. Good breakfast.

Hello Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team at the reception, the breakfast and the house keeping ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Regards, Marie Manager

Non functional AC made room too hot and stuffy

Customer review rating 4.1/5

Rajiv S. Business - 01/09/2019 Confirmed reviews ALL

Everything else was good, but the AC was barely functional and made the room very stuffy and claustrophobic. Outside was 30 degrees, so AC was important.

Hello Mr S., We thank you for your comments following your stay with us. We are however disappointed to see that your stay was not up to your expectations. Experience and customer satisfaction being the heart of our project, we could see some negative notes about our staff or about our housing. Do not hesitate to contact us directly at h6… to explain in detail to improve the services mentioned on your comment. Our goal is to get 100% satisfaction from all our customers! For information, our reception team is present 24h24 to answer at least your little worries, do not hesitate to call them at any time, we could have changed rooms if necessary. We hope, however, to regain your trust in a future stay with you and show you the real potential of our establishment. Regards, Thomas P
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