A short but smooth stay, ideally situated next to Gare de l'Est, but in a small, quiet street

Nice staff thank you. Room was particularly small even by Paris standards, struggled to use shower room to even dry ourselves, and we are average size people. No BBC World News on TV which was a shame. We would use again only if you had some bigger rooms.

Friendly staff, good location with bars, restaurants and supermarkets near by. As with any Paris hotel small rooms, but this was particularly small, not much room in the shower room to move around and dry yourself, but nice rain shower. Clean. No point to the TV not many channels and BBC World News did not work. All in all would stay again but only if they had a bigger room

The receptionist was very kind and helpful. The children were really joyful.

Very nice, friendly and serviceminded staff, good room, but breakfast could have been richer

Everything was good, except the most important part, the room quality. The room looks okay but the soundproofing is really bad, especially room X04, which is beside the elevator, terrible noise in the morning and evening. Avoid those rooms if possible. Another room is really small, with almost no space to unfold the luggage bag.

Nicely decorated and well equipped rooms (fridge, safe and kettle) compared to Ibis. However, I was disappointed with the bed. Hard surface and plastic touch bed linen. Having the front door locked was good for safety, but I didn't like that I hade to leave my luggage standing around in the reception, ready for anyone to grab.

Friendly staff and convenient location but rooms are very small by Mercure standards

Nice hotel well placed for access to the train stations and plenty of decent restaurants

Very nice staff

good support from the reception, clean room, good shower, close to restaurants etc

- sense of the client - adressing questions promptly

This is more of an "Ibis" than a Mercure; very basic with small rooms. Relatively expensive (though all of Paris is poor value). Otherwise OK; good location near the train station, helpful and pleasant staff.

Very nice and conveniently located hotel, excellent value for money. Very nice and helpful staff. Quiet area but still central, close to Paris Metro and main train stations (Gare de l'Est, Gare du Nord).

Staff were great. Special thanks to Marie Jose - we could not speak French but that did not stop her assisting us & ensuring we had an early breakfast so we could still catch our train. Great location near to Gare de l'Est & only few minutes walk to Gare du Nord.