Mercure Paris Gare de l'Est Magenta Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 984 reviews

Mercure Paris Gare de l'Est Magenta Hotel - Image 1
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Description

Hotel extras

  • 200 m from Gare du Nord and Gare de l'Est, RER direct to Roissy CDG airport

  • Very quiet rooms in the heart of Paris

  • Breakfast buffet and 24/7 room-service meals

  • A bar area for work or relaxation

  • A very peaceful hotel with delightful color accents

Our accommodation(s)

Hotel location

Mercure Paris Gare de l'Est Magenta Hotel

1-3 Cour de la Ferme St Lazare, Angle 79/81 boulevard Magenta
75010 PARIS
France

GPS:48.876006, 2.355741

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

LE BAR

The Bar awaits you for a relaxing moment in a cozy and contemporary atmosphere. 24/7 room service is available with food jars from our catering partners.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  984 reviews

TripAdvisor Rating  3.5/5  718 reviews

Wonderful Time

Customer review rating 5.0/5

Lisa Couples - Confirmed reviews ALL

We had a wonderful time here at Hôtel Mercure Paris Gare de l'Est Magenta. Everyone was welcoming and helpful, the room was very clean, comfortable, and quiet. Thank you for the best time!

Dear LISA W., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. We are happy to read that our hotel met your expectations. We hope to see you soon, in Mercure Gare de l’Est. Kind Regards, Khouloud - Reception

Good Stay

Customer review rating 4.5/5

Abhishek Business - Confirmed reviews ALL

Had a wonderful stay.

Dear Abhishek, We would like to thank you for taking the time to give us your opinion. The well-being of our guests is essential and we are pleased to know that you have had a pleasant stay. Many thanks for your message and we hope to have the pleasure of receiving you again very soon !! :) Best regards, Laura, Reception

Well located

Customer review rating 3.5/5

Dorothy Couples - Confirmed reviews ALL

Amazing location, few minute walk away from main train stations. Room has necessary amenities and clean. Staff very helpful and check in/out is easy, with luggage storage services which is handy. However, the mattress is not particularly comfortable and the shower might need a bit more maintenance (shower screen not sealed and water leaking onto the floor, sink has visible stains). Overall, it was a comfortable stay considering the central location.

Dear DOROTHY ZI WAN L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.

Well located but low class hotel, this cannot even be a 3 stars

Customer review rating 0.5/5

K. Business - Confirmed reviews ALL

Very bad experience, this hotel should not be classified as a 4 stars, i have back problem after a lumbar spine surgery, your mattress so bad, double bed you gave me two single mattress and I could not sleep well, I had to take tablet because of back pain. Restaurant very bad, only apples Too expenssive but low level. Staff was fantastic, nice people

Dear YVES K., Thank you for writing to us following your stay at our Mercure hotel. We are absolutely sorry that your stay did not go as you expected. You asked for a room on the ground floor because you are claustrophobic and you can not take the elevator, it was the only room available that we had. We could have found a solution and changed rooms if you told us. Whatever we take note of your comments, which will allow us to improve the points raised. We apologize once again. We hope to have the immense pleasure of welcoming you soon in order to regain your trust. Kind regards, Khouloud - Reception

Perfect but the elevator is not so friendly :-)

Customer review rating 5.0/5

B. Business - Confirmed reviews ALL

it is my prefered hotel in this area, the staff is really wonderful

Dear Mr B., It is always a pleasure to receive positive feedback. I will share your comments with our team :) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services !! Thanks for this wonderful 100/100 ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Laura and all the team !

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Other web-users rate our hotel

  • 522 reviews 9.3/10 Location
  • 711 reviews 6.4/10 Room
  • 653 reviews 9.3/10 Service
  • 17 reviews 8.7/10 WiFi
  • 314 reviews 8.6/10 Breakfast
  • 248 reviews 7.9/10 Cleanliness
  • 118 reviews 2.9/10 Amenities

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