Mercure Paris Gare de l'Est Magenta Hotel 3 stars

A pleasant hotel with very compact rooms (a little bigger than the bed) and bathrooms. Welcoming reception staff and a good breakfast--but it's all just a bit better than an Ibis. Mercure hotels in other countries are much better than this.

Excellent welcome and a very smart standard room. Very much a city hotel partially hidden down a side street so not much in the way of views. However, very handily placed for the two Eurostar and TGV stations and well connected to other parts of the city by metro or bus. Breakfast was good if not exceptional in quite a small but well presented basement arched area.

VeryVery one night stop for either Nord or Est, though obviously slightly closer to Est. Reception staff very friendly and helpful. Perhaps the black wall in the cellar be noeakfast room would be better a lighter colour!

The only thing "double" about this double occupancy room was the double bed. One would assume that double occupancy would usually mean two people are staying in the room. In this room the closet is 9.5 inches wide, there is a cabinet that contains a fridge and a safe, but the room is so small the cabinet door will not open fully because it can't get past the bed, which means that one cannot open the safe because it hits the door of the cabinet with cannot open because of the bed, which means the safe is not usable. No luggage racks, which of course is because there is no room in which to place a luggage rack, which means that suitcases have to be opened on the bed, then closed up and placed on the floor impeding entry to the bathroom and the entry door. This room may be adequate for one person with a small suitcase. It is a single room, not a double and was totally unsuitable for two travellers who had been in France for 6 weeks and were not living out of a backpack. I feel that it was a totally inappropriate room assignment. On the plus side, it had the best shower I had seen in six weeks.

The room was very nicely furnished and in a good condition. The hotel is very central to Gare de L'Est but therefore also some strange people are on the streets around the hotel. The staff is very friendly and helpful.

The best part of my stay was helpful service from the manager, Thomas. The rest was not good. I was in 309. The hotel is old and the rooms are very cramped. The single lift is tiny, the corridors are narrow and the fittings and carpets old. I have stayed in Mercure and other Accor hotels many times; this was more like an Ibis Budget than a Mercure, particularly the tiny bathroom, but it was older than any Ibis. The area suited me because of its proximity to Gare du Nord but was a bit scary after dark with a lot of homeless in the area. The lack of sport channels on the TV was very annoying when I wanted to watch a World Cup match but it was not available. Nor were there any channels in English, not even CNN or BBC. I would not stay again.

I got a good deal on this room via the Accor Hotels website. The room was comfortable and just a bit more floor space than a typical Ibis. The location is excellent for touring the city, just get on the Metro a block away and go anywhere.

Due to my ususal hotels being full, I relocated for the first time to Mercure Gare de L'Est Magenta. Walkig distance from both Gare du Nord and Gare de l'Est. Small boutique hotel without the usual reception area. Instead there's a table with a lamp that makes you feel you enter a living room. Staff is swift, friendly and knowledgable. Prices tend to fluctuate a lot though, depending on availability of rooms at the hotel and in Paris in general. Bed is firm but comfortable. Bathroom compact but OK.

Recently renovated and clean room. Hotel is close to Gare de Nord and Gare de l'est station. However,there are a lot of black and middle Eastern migrants hanging around the neighbourhood near the stations which does not instill a peaceful and secure atmosphere.

I was very happy when I arrived and found such a helpful staff. The rooms were very clean and comfortable. The staff as very friendly and helpful. I stay often at a Mercure while traveling in France all are good this one was the best.

The location of the hotel for both Gare du Nord & Gare L'est was excellent. The staff were friendly & efficient, the hotel was clean & tidy and the breakfast was excellent. However, the room was small & lacked double glazing. It felt like we were sleeping outside on the pavement with constant traffic noise & police sirens. Would not stay here again.

The hotel was recently renovated and I had a very nice room. Perfectly situated in the city with nice restaurants in the neighborhood. I liked the breakfast area very much and was nicely served. I recommend this hotel to others when you need to stay in the city and to enjoy a convenient hotel to meet your needs.

Probably my mistake to stay here a second time although the refurbished bathroom was very good. Room very small, only one chair between 2 people (elderly). Just about satisfactory for a one-night stop but not at the price - there must be better value elsewhere. No doubt the hotel makes it's money on business people on expenses, which makes it poor value for us leisure travellers. Bar area not very welcoming and equates to an average cafe at best.

I stayed in Hôtel Mercure Paris Gare de l'Est Magenta for 2 nights. The location was good cause near to Gare du Nord (10 minutes walk). The room and bathroom was clean, the hotel also gave mineral water for complimentary. There were many cafes and restaurants near hotel. The hotel served breakfast during my stay but there were not many options. I realized that cause the resto was not big enough. The staffs were very helpful and nice. Overall, I enjoyed staying at this hotel.

We booked this hotel to use as a base before heading off to Reims for a champagne tasting tour, wanting something slightly away from the hustle and bustle of the Gare de Nord and wanting the slightly more stylish mark of the Mercure brand. How wrong could we have been. The place was a building site that went from bad to worse as the week progressed. We were quite happy to take our breakfast in a delightful neighbourhood café but the noise and dust eventually became unbearable. Worst of all, the noise didn't stop when the work finished as police sirens kept us awake the one night and then screaming teenage girls the next forebade any sleep. The one redeeming feature was the helpful and friendly staff. Limited room refreshments aggravated the inconvenience.