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Mercure Paris Gare de l'Est Magenta Hotel 3 stars

Customer review rating 4.1/5 2,637 reviews

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Mercure Paris Gare de l'Est Magenta Hotel
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+ 17 Services

Hotel extras

  • 200 m from Gare du Nord and Gare de l'Est, RER direct to Roissy CDG airport

  • Very quiet rooms in the heart of Paris

  • All-you-can-eat buffet breakfast in a picturesque setting: an original stone cellar!

  • A bar area for work or relaxation

  • A newly renovated hotel with touches of colour that will delight you

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Hairdressing salon (nearby)Paying
Catering
  • BreakfastPaying
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Boat excursions
Business services
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Paris Gare de l'Est Magenta Hotel

1-3 Cour de la Ferme St Lazare
Angle 79/81 boulevard Magenta
75010 paris
france

Tel: +33148248484

Fax: (+33)1/48009103

Check-in from 14h00

Check out up to 12h00

  • GARE DE L EST BUS RATP :  30/31/32/39/47 TERMINUS GARE

  • GARE DE L EST :  4/5 OU 7 GARE DE L EST

  • By plane

    PARIS ORLY At 19.01km / 11.81 miles

  • By plane

    ROISSY CDG At 21km / 13.05 miles

  • By train

    GARE DE L EST At 0.2km / 0.12 miles

GPS :48.876006, 2.355741

Our accommodation(s)

Choose from our range of modern, fully renovated rooms with a double bed or twin beds. We can also provide you an extra bed or a crib, subject to availability.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14 m² / 151 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room with 1 double bedNon contractual photo

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Classic Room for 1 person - 1 double bedNon contractual photo

  • Max. number of persons: 1
  • Area: From 11 m² / 118 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 14 m² / 151 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room with 1 double bed and 1 sofa bedNon contractual photo

  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
Rooms

Our restaurants and bars

LE BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Paris Gare de l'Est Magenta Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,637 reviews

tripadvisor

TripAdvisor Rating 3.5/5

685 reviews

Small, Pleasant Hotel... well positioned.

Customer review rating 4.0/5

Brian J. Friends - 08/03/2020 Confirmed reviews ALL

Very pleasant and well equipped bedrooms with small, but adequate, showerroom. Corridor sub-Mondrian design is dated and fussy. Lobby and Bar areas small but well appointed. Pleasant and attentive staff, let down by a reception and check in area that is unwelcoming and confusing to the customer on Arrival … made worse by these areas being overheated ( 26degC?) and very unpleasant for the customer who is possibly overdressed and has probably struggled with luggage to get to the hotel. Some disturbance from street noise but this is to be expected and is only intermittent.

First stay this year and as pleasant as last year

Customer review rating 4.5/5

Ariane M. Business - 05/03/2020 Confirmed reviews ALL

I book this hotel at least 6-7 times per year. Ideal location near Gare de l'Est and very comfortable hotel. Just 2 small things: somehow I always appear as "German" on the system of the hotel, although I book as French and my French nationality is correct on my Accor account. I think it is an issue with the Accor system because it has happened at other hotels but I sometimes lose time at check-in. The invoices for once reached me by e-mail, but why are they labelled "duplicata de facture" and not simply "facture"?

Great room - but disappointing facilities

Customer review rating 3.5/5

Jesper Couples - 28/02/2020 Confirmed reviews ALL

Room was great. Apart from the departure staff, reception staff seemed uninterested. Despite having checked in online, key was not ready upon arrival. Hallways needed cleaning. Restocking of food, beverages and even plates, mugs at breakfast was very bad-

Warm welcome

Customer review rating 4.5/5

Menno Business - 23/02/2020 Confirmed reviews ALL

A warm welcome when arriving at this very well located hotel. Nice room, good and helpful staff, slept well! Will come back!

Well located for Gare l’Est and Stade de France in an area with a good variety of bars and restaurants

Customer review rating 4.0/5

David M. Couples - 20/02/2020 Confirmed reviews ALL

I did get stuck in the lift for 15 minutes and the lift was out of action for a lot of our stay, so this was an issue. Very friendly and helpful staff. Clean and modern rooms. Great breakfast.

well located

Customer review rating 4.0/5

Joer Couples - 07/02/2020 Confirmed reviews ALL

Comfortable room and nice bathroom. Breakfast was great.

Well located helpful staff

Customer review rating 3.5/5

Fiona C. Families - 05/02/2020 Confirmed reviews ALL

Location is good. Room is spacious and clean. Staff is helpful. The only thing is that we are on the ground floor which outside is the location for garbage collection truck so it is quite noisy for a great part of time at time and early morning

Well located, poor quality

Customer review rating 2.5/5

Pedro A. A. Business - 02/02/2020 Confirmed reviews ALL

The hotel was chosen due to its location. I experienced the following problems during the stay: > The toilet got clogged after the first usage > The HVAC was not warming the room > There were no shoe shine sponges in the room Unfortunately I didn’t had the opportunity to complaint as this happened too late. Besides being ALL Platinum, I did not receive a room upgrade which happened several times in France.

Good Hotel close to Gare de Nord

Customer review rating 4.0/5

Filip Business - 30/01/2020 Confirmed reviews ALL

Happy with the stay overall. Room was abit small, decent breakfast and nice staff

Great location, issues with the room

Customer review rating 3.0/5

Martin L. Business - 26/01/2020 Confirmed reviews ALL

I have stayed at this hotel multiple times in the past, and it has usually been satisfactory. The location is ideal for me coming in from Gare de l’Est, it is comfortable and simple, and the breakfast is more than adequate. However this most recent visit was punctuated by a somewhat indifferent welcome and an issue with the hot water in my room, initially met with suspicion when I first reported it, then indifference again. The following morning a manager (i assume) offered an apology of sorts, but I certainly did not feel special, as my ACCOR status is supposed to entitle me to.

very good

Customer review rating 4.5/5

Scott H. Business - 16/01/2020 Confirmed reviews ALL

very good

Good Clean friedly staff

Customer review rating 5.0/5

Tilmann Couples - 12/01/2020 Confirmed reviews ALL

Friedly Welcome Clean small room nur for Paris Quite good

Dear MARLIES K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great hotel, great room, lousy metro

Customer review rating 3.5/5

Bart Families - 03/01/2020 Confirmed reviews ALL

The stay in the hotel was nice. Nice clean room, proper hot water, comfortabel beds. Breakfast was sufficient. A little more quality bread would be appreciated. Staff was polite Only really bad thing was the closing of the metro. Nowhere this was advertised, only that they run on a different schedule (aka less trains). This is not the fault of the hotel but did take away vital points from the experience.

Dear BART F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for the breakfast and the subway trafic , thank you for your comments Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas

quiet room in a nice hotel conveniently located near the station

Customer review rating 4.5/5

Herve Solo - 17/12/2019 Confirmed reviews ALL

nice (although a bit too small) room recently renovated. lovely team at the reception. very quiet room. great stay. thanks

Dear HERVE D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A comfortable hotel where I always come back with pleasure

Customer review rating 4.5/5

Ariane M. Business - 30/11/2019 Confirmed reviews ALL

Over the past year I have often stayed at this hotel which is for me conveniently located (I arrive most of the time through Gare de l'Est). Very helpful staff, comfortable room, quiet in spite of the proximity of a major avenue.

Dear ARIANE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas

Service partialy poor

Customer review rating 3.0/5

Dirk Couples - 20/11/2019 Confirmed reviews ALL

Good: Luggage service Bad: Standing at 11pm in front of Hotel and not getting access due to reception not available with other 8 people ringing the bell continueosly, whil having wind and 5 degree at sunday evening

Nice hotel near train and metro stations

Customer review rating 4.5/5

Tom Solo - 20/11/2019 Confirmed reviews ALL

The room was small but comfortable, clean and quiet. The breakfast was great and offered eggs, bacon, sausage, fruit, and pastries. The staff were friendly and helpful.

Dear Thomas W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed our hotel is well located between the Gare de l'Est and Gare du Nord, you can also easily and quickly reach the main points of interest in Paris by foot or by metro. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception Mercure Gare de l'Est

Mr

Customer review rating 4.5/5

Y. H. S. Couples - 20/11/2019 Confirmed reviews ALL

Great

Dear Hon S. Y., We thank you for choosing our hotel Mercure Gare de l'Est for your stay in Paris ! We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception Mercure Gare de l'Est Magenta.

Great stay

Customer review rating 4.5/5

Alan F. Business - 12/11/2019 Confirmed reviews ALL

Warm welcome and helpful staff, room spotless clean

Dear Alan F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception Mercure Gare de l'Est Magenta

short stay in Paris

TripAdvisor rating 2.0/5

peardrf Couples - 04/11/2019 TripAdvisor review

This is more of an "Ibis" than a Mercure; very basic with small rooms. Relatively expensive (though all of Paris is poor value). Otherwise OK; good location near the train station, helpful and pleasant staff.

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