Mercure Paris Gare de l'Est Magenta Hotel

Mercure Paris Gare de l'Est Magenta Hotel 3 stars

Customer review rating (ALL Rating) 4.4/5 371 reviews

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Description

Hotel extras

  • 200 m from Gare du Nord and Gare de l'Est, RER direct to Roissy CDG airport

  • Very quiet rooms in the heart of Paris

  • Room-service breakfast and 24/7 meals

  • A bar area for work or relaxation

  • A newly renovated hotel with touches of colour that will delight you

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Paris Gare de l'Est Magenta Hotel

1-3 Cour de la Ferme St Lazare, Angle 79/81 boulevard Magenta
75010 PARIS
France

Telephone +33 1 48 24 84 84

Fax +33 1 48 00 91 03

  • GARE DE L EST BUS RATP:  30/31/32/39/47 TERMINUS GARE

  • GARE DE L EST:  4/5 OU 7 GARE DE L EST

  • By plane

    PARIS ORLY At 19.01km / 11.81 miles

  • By plane

    ROISSY CDG At 21km / 13.05 miles

  • By train

    GARE DE L EST At 0.2km / 0.12 miles

GPS:48.876006, 2.355741

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

LE BAR

The Bar awaits you for a relaxing moment in a cozy and contemporary atmosphere. 24/7 room service is available with food jars from our catering partners.

Our accommodation(s)

Our modern rooms offer a choice of triple bedroom, double bed, or twin beds, with a cot subject to availability. Our hotel has a PRM bedroom.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  371 reviews

TripAdvisor Rating  3.5/5  702 reviews

Good location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Convenient overnight stay before our onward journey from Gare de l’est

"Déception Totale" - Major disappointment

Customer review rating 1.0/5

A. S. Solo - Confirmed reviews ALL

I must say I got fooled by the reviews. I am a frequent traveller and have rarely been disappointed to such an extent. As a Platinum member I am usually well received in the Accor hotels. I have booked a single room for two nights and asked if I can get a late check-out on SUN (2/3PM). Upon arrival I have been told that a room upgrade was not given (fair enough, subject to availability) but I was not aware that it meant I get the worst room: facing the back of the neighbouring building, right above the trash bins which were smelly - so forget about the opening the window. The late check-out was not possible either and I have been advised to check again on SUN. On SUN at 12 sharp - and I was about to leave the room - the receptionist called that "I have to come downstairs now" and that any late check-out needs to be double checked on day of departure. I did not appreciate the tone nor the way I was treated AT ALL. All in all: the room was very small, the furniture "OK" - the bathroom functional. Very noisy (very thin walls) and not a Mercure at all - the IBIS hotels nearby (e.g.: ibis Paris Gare du Nord la Fayette) is much better and the hotel does not deserve to be a Mercure brand at all. Positive point: Housekeeping did an excellent job. Well done.

As pleasant as usual

Customer review rating 4.5/5

Ariane M. Business - Confirmed reviews ALL

This is one of the 2 hotels in the vicinity of the Gare de l'Est that I always try to book when I come to Paris. I have tried several in the past in the same price range, this is definitely the most comfortable.

Dear Ariane, Thank you for your comments following your stay at our Mercure Paris Gare de L'Est Magenta hotel. It is with great pleasure that we receive your compliments. Thank you very much for this beautiful score of 90/100 which testifies to the excellence of your stay with us, we are delighted. See you soon in the City of Light! Tamara, Receptionist

Tiny room. Noisy outside. Shady area.

Customer review rating 0.5/5

Anonymous Friends - Confirmed reviews ALL

I can't wait to check out. Regret is an understatement.

Dear FOO E., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de l'Est Magenta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tamara, receptionist

Nice hotel in a vibrant neighborhood of Paris

Customer review rating 4.0/5

Mania K. Business - Confirmed reviews ALL

Nice hotel and friendly staff. Rooms overall small as typical in Paris, but clean with renovated bathrooms. Very close to the metro

Dear Mania, Thank you for taking the time to share with us your feelings following your stay in our hotel. We are delighted to note that the welcome has lived up to your expectations. We have taken note of your comments and thank you for sharing them with us. Hoping to have the pleasure of welcoming you soon. Cordially, Tamara

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