Mercure Paris Gare de l'Est Magenta Hotel 3 stars

very good

Friedly Welcome Clean small room nur for Paris Quite good

The stay in the hotel was nice. Nice clean room, proper hot water, comfortabel beds. Breakfast was sufficient. A little more quality bread would be appreciated. Staff was polite Only really bad thing was the closing of the metro. Nowhere this was advertised, only that they run on a different schedule (aka less trains). This is not the fault of the hotel but did take away vital points from the experience.

nice (although a bit too small) room recently renovated. lovely team at the reception. very quiet room. great stay. thanks

Over the past year I have often stayed at this hotel which is for me conveniently located (I arrive most of the time through Gare de l'Est). Very helpful staff, comfortable room, quiet in spite of the proximity of a major avenue.

Good: Luggage service Bad: Standing at 11pm in front of Hotel and not getting access due to reception not available with other 8 people ringing the bell continueosly, whil having wind and 5 degree at sunday evening

The room was small but comfortable, clean and quiet. The breakfast was great and offered eggs, bacon, sausage, fruit, and pastries. The staff were friendly and helpful.

Great

Warm welcome and helpful staff, room spotless clean

This is more of an "Ibis" than a Mercure; very basic with small rooms. Relatively expensive (though all of Paris is poor value). Otherwise OK; good location near the train station, helpful and pleasant staff.

Very enjoyable stay,nice staff very helpful.

let me first start by saying that I have stayed in numerous Mercure hotels and have had great service. This stay was not pleasant. We had 3 rooms and there was something wrong with each, and they did not fix the problems. One room didn't have heat nor A/C, another room didn't have A/C and the other didn't have heat. The staff promised to have the problems fixed, but the issues were never fixed. One couple had to change rooms and when they did, the room they moved into had people sleep in the bed. They had to go back to the original room. This was a big inconvenience for all 3 parties.

No gold upgrade, but staff was very welcoming, and room quiet and comfortable. mattress was a little hard for my taste, but that is a question of preference.

A hotel that I will remember for the friendly and helpful staff, and the good location. Rooms are very small, but comfortable. Bathroom has a decent seize. Good for a short stop in Paris.

Very nice and conveniently located hotel, excellent value for money. Very nice and helpful staff. Quiet area but still central, close to Paris Metro and main train stations (Gare de l'Est, Gare du Nord).