Mercure Paris Gare de l'Est Magenta Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,000 reviews

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1-3 Cour de la Ferme St Lazare, Angle 79/81 boulevard Magenta, 75010 PARIS, France

Description

Hotel extras

  • 200 m from Gare du Nord and Gare de l'Est, RER direct to Roissy CDG airport

  • Very quiet rooms in the heart of Paris

  • Breakfast buffet and 24/7 room-service meals

  • A bar area for work or relaxation

  • A very quiet and colorful hotel

Our accommodation(s)

Hotel location

Mercure Paris Gare de l'Est Magenta Hotel

1-3 Cour de la Ferme St Lazare, Angle 79/81 boulevard Magenta
75010 PARIS
France

GPS:48.876006, 2.355741

Telephone
Fax +33 1 48 00 91 03

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

LE BAR

The Bar awaits you for a relaxing moment in a cozy and contemporary atmosphere. 24/7 room service is available with food jars from our catering partners.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,000 reviews

TripAdvisor Rating  3.5/5  728 reviews

Convenient location to the train station

Customer review rating 3.5/5

Nakamura Couples - Confirmed reviews ALL

Generally, pleasant stay with free water dispensing and free coffee for your hectic morning travels.

Dear Ming Song, Thank you for your feedback! We're glad to hear that you had a generally pleasant stay and enjoyed the convenience of our location near the train station. It's great to know that the complimentary water and coffee helped make your morning travels easier. We hope to welcome you back again soon! Kind regards, Khouloud

Trapped in faulty lift

Customer review rating 0.5/5

Mikko N. Couples - Confirmed reviews ALL

On arrival going up to our room in the lift, the lift got stuck and we spent approx 50minutes in the lift. No way to contact the front desk, the alarm button did not connect anywhere, and phoning 112 and the lift service companies was difficult because of the poor mobile reception in a closed lift.

Dear MIKKO N., Thank you for taking the time to share your experience. We are sincerely sorry to hear about the inconvenience you faced with the lift during your stay. We completely understand how distressing this situation must have been, and we apologize for the trouble caused. The safety and comfort of our guests are our top priorities, and we take your feedback seriously. We will review our safety procedures and communication systems to ensure that such an incident does not occur in the future. We hope that despite this issue, you were still able to enjoy your stay, and we would be delighted to welcome you back under better circumstances. Should you have any further questions or suggestions, please do not hesitate to contact us. Best regards, Khouloud, Reception

Great service

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Nice people at check in especially Mikade, a nice tall man at the front desk

Dear MARY C., Thank you for your kind words! We’re thrilled to hear that you had a great experience and that Madické made a positive impression during your check-in. We’ll be sure to pass along your compliments to him. We hope to welcome you again soon! Kind regards, Khouloud, Reception

Excellent Stay

Customer review rating 5.0/5

Benji M. Business - Confirmed reviews ALL

Really easy to find the hotel, warmly welcomed with offer of Coffee or Water which was a nice touch. Everything was explained quickly and efficiently. The corridors are a bit tight but the rooms were bright spacious and well eqipped. Bathroom was tastefully designed too, i loved the french balcony windows (sadly couldnt keep them open due to the rain) check out was swift too and pleasnt. Looking forward to staying again soon

Dear Benjamin, A big thank you for your kind comments! I’M. so happy to hear that you enjoyed the welcome I gave you, and that you had the opportunity to practice your French with ease. It was a pleasure to host you and ensure you had a satisfying experience. I’M. also delighted that the room, housekeeping staff, and our eco-friendly initiatives met your expectations. We always strive to provide a pleasant and environmentally-conscious experience for our guests. We look forward to welcoming you again on your next stay and providing you with another equally enjoyable experience! See you soon! Warm regards, Khouloud - Reception

good location but outdated rooms

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

good location but very run down rooms Bad smell in the room

Dear ANDRE S., Thank you for taking the time to share your feedback. We're pleased that you found our location convenient. However, we are sorry to hear that the room did not meet your expectations. We apologize for the unpleasant odor and the condition of the bathroom. Please rest assured that we are currently working on improvements to enhance our guests' experience, and your comments will be taken into consideration as part of this process. We hope to have the opportunity to welcome you back and provide a better experience. Best regards, Khouloud, Reception

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Other web-users rate our hotel

  • 436 reviews 9.5/10 Location
  • 623 reviews 6.4/10 Room
  • 570 reviews 9.2/10 Service
  • 8 reviews 7.1/10 WiFi
  • 424 reviews 5.2/10 Comfort
  • 287 reviews 8.2/10 Breakfast
  • 221 reviews 7.4/10 Cleanliness
  • 131 reviews 3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.