Sofitel London Heathrow 5 stars

Customer review rating (ALL Rating) 4.6/5 15,339 reviews

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Terminal 5, London Heathrow Airport, TW6 2GD LONDON, United Kingdom

Description

Hotel extras

  • The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.

  • Direct connection to Canary Wharf within a hour via Elizabeth Line

  • 45 purpose built meeting rooms including the largest ballroom in Heathrow.

  • Best Airport Hotel by Business Traveller UK 2024

  • Rosette-winning restaurants, La belle Époque and Vivre

Our accommodation(s)

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Hotel location

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD LONDON
United Kingdom

GPS:51.4735, -0.4915

Telephone
Fax +44 20 8757 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  15,339 reviews

TripAdvisor Rating  4.6/5  22,064 reviews

Certificate of excellence 2025

Fabulous Service !

TripAdvisor rating 5.0/5

Your T TripAdvisor review

May I please thank you for your incredible service from Ivan (security manager) and checking staff on Tuesday Dec 16th. We admittedly arrived just a bit earlier than expected and were very kindly given the most fabulous room. I was hoping that the general manager is informed just how happy my wife and I were with our stay. We’ve stayed quite a lot over the past few years and always delighted. Absolutely wonderful ! Mr C King

Aartee - a real gem 💎

TripAdvisor rating 5.0/5

L2140PNcarolines TripAdvisor review

We arrived for a one night stay before our 35th Anniversary of our 1st Date trip to NYC. As we had already checked in online, we were directed to Aartee who said she had upgraded our room! We thanked her & said that was very kind as we were celebrating our anniversary. She then upgraded us again!!! Genuinely amazing customer experience! All the concierge team were fabulous too, as was our table host in the bar that evening. What an amazing, memorable start to our trip - thank you 😊

Certain aspects need a change but overall good.

TripAdvisor rating 4.0/5

10chris02 TripAdvisor review

We have stayed here several times and are likely to continue as the rooms are quite comfortable and offer everything you need for a short stay while its proximity to the terminal is a major plus. Having said that, a couple of things did surprise us this time - the bar and La Belle Epoque restaurant. The bar is beginning to look a bit shabby as a lot of the seating showed a lot of wear and tear and we are sure for some, sitting may not have been comfortable. It really needs sorting. With regards to La Belle Epoque, the food, wine and service was very good but we both felt it did not warrant the cost we had to pay. We also felt the high cost had impacted on the number of diners of which there were just a few with a resultant drop in the ambiance. When next at the hotel, we therefore feel we will eat in the other restaurant. We will however be using the hotel again.

Fantastic Service

TripAdvisor rating 5.0/5

Mario D TripAdvisor review

We had a fantastic with Kasheb on the Club M lounge, the service was flawless throughout the time we spent in the lounge and would definitely recommend to others!!

Perfect hotel for terminal five Heathrow

TripAdvisor rating 5.0/5

PaulGRB TripAdvisor review

Not only as this hotel super located to terminal five, it is modern, clean, spacious and elegantly decorated. The bedrooms are very well laid out with plenty of room. The bathroom was amazing with its own bath and separate shower. We ate at the Vivre restaurant, which is conveniently located within the hotel itself. The service was awesome and the food was absolutely delicious, we could not fault the restaurant or the hotel. We would hundred percent recommend this hotel for someone who needed an overnight stay at Heathrow Airport, it is well located to terminal five but you could use it for terminal 1,2,3 and four if you needed to.

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Other web-users rate our hotel

  • 4,915 reviews 9.3/10 Location
  • 9,451 reviews 7.8/10 Room
  • 8,328 reviews 8.3/10 Service
  • 121 reviews 4.8/10 WiFi
  • 2,248 reviews 8.1/10 Cleanliness
  • 2,034 reviews 4.3/10 Value
  • 1,433 reviews 8/10 Breakfast
  • 1,074 reviews 5.6/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.