Sofitel London Heathrow 5 stars

Customer review rating (ALL Rating) 4.6/5 15,078 reviews

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Description

Hotel extras

  • The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.

  • Direct connection to Canary Wharf within a hour via Elizabeth Line

  • 45 purpose built meeting rooms including the largest ballroom in Heathrow.

  • Best Airport Hotel by Business Traveller UK 2024

  • Rosette-winning restaurants, La belle Époque and Vivre

Our accommodation(s)

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Room 1

Hotel location

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD LONDON
United Kingdom

GPS:51.4735, -0.4915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  15,078 reviews

TripAdvisor Rating  4.6/5  20,455 reviews

Certificate of excellence 2024

Exceptional Service and Convenience at Sofitel

TripAdvisor rating 4.0/5

EpicureanSP TripAdvisor review

Comfortable, but overpriced and no longer in premium condition

TripAdvisor rating 3.0/5

Will D TripAdvisor review

Lovely hotel and staff

TripAdvisor rating 5.0/5

George M Couples - TripAdvisor review

A very pleasant stay

TripAdvisor rating 5.0/5

AnnaI772 TripAdvisor review

Great service and enjoyable breakfast experience

TripAdvisor rating 5.0/5

Brothers K TripAdvisor review

Dear brothersk596 Thank you so much for sharing your experience during such a challenging time at Heathrow. We truly appreciate your understanding and patience when the airport closure disrupted travel plans. It's wonderful to hear that despite the circumstances, our front desk team handled the situation with calmness and professionalism, and that they were able to assist you during that stressful time. We're also thrilled to hear you enjoyed the breakfast buffet and the wide variety of offerings. It's great that you felt welcomed by our staff, particularly Aga, Kamljit, Eddie, and the rest of the team. We aim to make all our guests feel at home, and we’re delighted you felt that warm hospitality throughout your stay. A special thank you for mentioning Svetlana as well. We're so glad her cheerful greeting each morning added a touch of positivity to your stay. Thank you once again for your kind words and we hope to welcome you back soon. Kind regards, Mohammed Serhan Hotel Manager

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Other web-users rate our hotel

  • 5,214 reviews 9.4/10 Location
  • 9,659 reviews 7.9/10 Room
  • 8,542 reviews 8.2/10 Service
  • 100 reviews 5.5/10 WiFi
  • 2,321 reviews 7.9/10 Cleanliness
  • 2,092 reviews 4.4/10 Value
  • 1,560 reviews 8/10 Breakfast
  • 5 reviews 0/10 Sustainability

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