Novotel Budapest Danube 4 stars

Customer review rating (ALL Rating) 4.6/5 319 reviews

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Description

Hotel extras

Novotel Budapest Danube located in city center is the best starting point to discover Budapest and Parliament. Above all, our friendly team pays special attention to you to make your stay unique and unforgettable. Enjoy the view during your morning coffee

Our accommodation(s)

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Hotel location

Novotel Budapest Danube

Bem Rakpart 33-34, NTAK: SZ19000074, szálloda
1027 BUDAPEST
Hungary

GPS:47.508529, 19.039137

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 LOUNGE BAR

NOVO2 lounge bar is a combination of a bar and a restaurant - a perfect place for rest, as well as business and social meetings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  319 reviews

TripAdvisor Rating  4.0/5  2,321 reviews

Great friendly and helpful staff.

Customer review rating 4.5/5

Peter D. Couples - Confirmed reviews ALL

All great except for one point. The airconditioning in our junior suite could not cool the room in such hot conditions.

Good hotel, but with a couple of (solvable) issues.

TripAdvisor rating 3.0/5

willdejager Solo travel - TripAdvisor review

Every year I spend (business and private) 70 to 80 nights in Accor properties all over the world in several brands (Ibis, Mercure, Novotel, Adagio, Sofitel, ect.) As a Platinum member of their loyalty program, I always get upgraded to the Executive rooms. After two out of five nights in the Novotel Danube this now means a room on the forth floor with a nice view on the river and the parlement. Walkkng distance to the centre on the other side of the river is about 30 minutes. Public transport (tram, bus and Metroline 2) is only five minutes from the hotel. So, the location is good. A mini bar with four drinks a day is included. WiFi is dependable and the room and bathroom are clean. The staff is showing professional courtesy. There are however a couple of points for improvement. The water pressure is very bad, with only a small trickle of water coming from the shower, even with the Eco stand off. The same from the tap above the sink. This sink isn't draining very well. The carpet is worn and should be replaced. There is not really an airconditioning system, but an airflow system that cools down the room, but not under 25 degrees (It is 33 to 36 degrees in Budapest now). Choice at breakfast good be better. If the price would have been mid-range (€50 to €100), I would have given four out of five. But since I pay a top range price of more than €100 a night, I expect the mentioned issues to be addressed. And since I have been reading the same comments from guests in the past, not enough has been done with the feedback until now. In a four star hotel you expect the management to pick up on the known issues and solve them.

Dear willdejager, Thank you for sharing your detailed feedback about your recent stay at Novotel Budapest Danube. We are pleased to hear that you appreciated the convenient location, the view from your room, and the professional service provided by our staff. We sincerely apologize for the issues you encountered with the water pressure, drainage, and room amenities. Your comments regarding the breakfast selection and room conditions have been duly noted for our improvement. Rest assured, we value your loyalty as a Platinum member and your feedback will be shared with the relevant departments. We understand your expectations regarding the price-quality ratio and will strive to address the mentioned concerns promptly. We hope to welcome you back for an enhanced experience in the future. Best regards, Tamás Pintér General Manager

Great View of Parliament!

Customer review rating 5.0/5

Jennifer M. Friends - Confirmed reviews ALL

We visited for only 2 days as part of a cycling trip through UTracks. The view of Parliament across the street was amazing and it was not too long of a walk to Fishermens Bastille! As I was taking a picture from the cafe, one of the waitstaff stepped in to help me get the "perfect" picture with my wine glass...very nice of him. Bruscetta appetizer was delicious and I had the best dessert of the whole (3 country) trip in the restaurant (cottage cheese cake with tart cherries)... sooo good. Rooms were clean with ample space.

Dear Jennifer M., Thank you for sharing your positive feedback with us! We are delighted to hear that you enjoyed the stunning view of the Parliament and the convenient location near Fisherman's Bastion during your cycling trip. We are glad to know that our staff assisted you in capturing the perfect moment and that you relished the delicious bruschetta appetizer and cottage cheese cake with tart cherries. We are also pleased that you found your room clean and spacious. Your kind words motivate us to continue delivering exceptional experiences. We look forward to welcoming you back for another memorable stay. Best regards, Tamás Pintér General Manager

Good location

Customer review rating 3.0/5

Bea H. Families - Confirmed reviews ALL

Uncomfortable beds Very dirty under the beds

Dear Bea H., Thank you for sharing your feedback. We are glad you appreciated our location. We apologize for the inconvenience caused by the uncomfortable beds and cleanliness issue. We will address this to enhance your future stays. Best regards, Tamás Pintér General Manager

Clean, comfortable and relaxing

Customer review rating 3.5/5

Stevo Business - Confirmed reviews ALL

Home away fr9m home except for hungariam tv

Dear Stevo, Thank you for your feedback. We are delighted that you found our hotel clean, comfortable, and relaxing. We apologize for any inconvenience caused by the Hungarian TV channels. We appreciate your valuable input. Looking forward to welcoming you back. Best regards, Tamás Pintér General Manager

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Other web-users rate our hotel

  • 613 reviews 9.4/10 Location
  • 704 reviews 6.7/10 Room
  • 434 reviews 8.3/10 Service
  • 6 reviews 6.8/10 WiFi
  • 296 reviews 7.9/10 Breakfast
  • 224 reviews 5.3/10 Comfort
  • 210 reviews 7.1/10 Cleanliness
  • 121 reviews 4.3/10 Vibe

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