Novotel Montreal Airport

Information message

Novotel Montreal Airport 4 stars

Customer review rating (ALL Rating) 4.1/5 277 reviews

ALLSAFE approved hotel

See on a map

Description

Hotel extras

  • Sports room, indoor pool and whirlpool bath

  • Reception with fireplace, international restaurant and bar

  • 15,069 sq. ft. (1,400 m²) of meeting space with high-speed internet

  • Private outdoor car park with 180 spaces

Hotel location

Novotel Montreal Airport

2599 boulevard Alfred Nobel, Ville St-Laurent
H4S 2G1 Montreal
Canada

  • BUS TECHNOPARC:  72 ALFRED NOBEL

  • By plane

    P.-E.-T. INTL AIRP At 9km / 5.59 miles

  • By plane

    TRUDEAU INTL AIRPT At 6km / 3 miles

  • By train

    DORVAL At 6km / 3 miles

GPS:45.482498, -73.760841

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

NOVOTEL TRIO Non contractual photo

EAT - DRINK - ENJOY

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Montreal Airport

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  277 reviews

TripAdvisor Rating  4.0/5  669 reviews

Unhappy with bathroom service

Customer review rating 2.5/5

Monaligajera Couples - Confirmed reviews ALL

Exhaust fan in the bathroom was not working. Can't get in fresh air. And everything I take shower there is steam accumulated due to Exhaust fan not working. Difficult for breathing and can't see yourself in the mirror as well. Toilet sheet was not cleaned properly as well.

Well located and very clean

Customer review rating 5.0/5

Nicole Friends - Confirmed reviews ALL

Very helpful staff.

Excellent service

Customer review rating 5.0/5

Shelly Families - Confirmed reviews ALL

We had a wonderful stay at this hotel. The staff was extremely friendly and helpful, the room was very clean and comfortable and it is close to the airport. It is also well priced for that area. We would highly recommend staying here.

Well located, great front end staff, sorry, can’t remember her name, you should be so proud of them,

Customer review rating 5.0/5

Donna C. Couples - Confirmed reviews ALL

Stayed one night, room was lovely very clean, had a great dinner in the lounge, it would be nice if you had a shuttle, had to pay for a cab. We’re coming back on May 14th for two more nights, all in all a good hotel and great prices, thank you.

Customer review rating 5.0/5

Laurie M. Families - Confirmed reviews ALL

Very friendly staff ... wish the airportsjuttke was still available... hope it comes back soon

Well located , clean and mostly friendly staff

Customer review rating 5.0/5

Guest Families - Confirmed reviews ALL

We came in Wednesday , staff extremely pleasant . Came back on Monday the 2nd of May . Late afternoon shift around 6 . Girl at desk extremely!!!!! Rude . She should not be dealing with customers , coloured young girl told us to go bye bye . We wanted the boot off our vehicle and we were told to do it ourself and bring the boot back . We tried but couldn’t and asked another guest to help us as she was extremely un accommodating, downright rude !!

Nice Stay

Customer review rating 4.0/5

Mansoor A. Solo - Confirmed reviews ALL

Above Average

Lovely clean quiet hotel

Customer review rating 5.0/5

Sharon Couples - Confirmed reviews ALL

We had a park and stay package at the Novotel Montreal Airport and stayed one night upon our return. Although the hotel is a fair distance from the airport it is not significant with taxi service for which you are reimbursed in lieu of a shuttle.

Good stay and great customer service

Customer review rating 5.0/5

Julie Families - Confirmed reviews ALL

All my requests were taken care of. Thank you

Customer service terrible

Customer review rating 1.5/5

Kara Business - Confirmed reviews ALL

The customer see is terrible, the pool was closed 2 out of the 3 days we stayed, and the batteries were low on my thermostat, and the light bulbs in our lamp were burnt out. Very unsatisfactory.

Satisfactory

Customer review rating 4.0/5

Caleb Families - Confirmed reviews ALL

Nothing special, staff were friendly and efficient, room and hotel was clean. Expected nicer linens, pillows, and towels, they were all pretty industrial/starchy, and bathroom could use some lotion

good location , easy access to highway, great staff

Customer review rating 5.0/5

Gudrun D. Couples - Confirmed reviews ALL

We stayed one night and did park and fly. The check in was quick. The room was very good and clean. We had a comfortable king size bed. The bathroom had all the soaps and shampoos required for our stay. Really nice set up. We took a taxi to the airport. Taxi arrived 10 min earlier than booked. When we returned to Canada we did not have to wait for a shuttle. Just got a Taxi and back to the hotel to pick up our car. We gave the receipts for our taxi to the receptionist for a refund. Again service was friendly, quick and efficient. All in all we would defiantly stay at the hotel again.

Customer review rating 4.0/5

Jcr Families - Confirmed reviews ALL

Pleasant

Dear Javier C., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Longhi Directeur General / General Manager Hotel Novotel Montreal Aéroport 2599 Boul. Alfred Nobel, Montréal, QC, H4S 2G1 Tel: 51… novotelYUL.com - accorhotels.com

Well located - but not enough parking.

Customer review rating 3.5/5

Bw Business - Confirmed reviews ALL

The room was nice and clean, it's a nice hotel overall, staff was courteous and prompt. Not enough parking, need more menu options on restaurant side (especially at breakfast).

Dear Benedita W., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good sleep, park, fly package!

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

service and comfort very satisfactory.

Dear Shirley C., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Friendly staff

Great Experience

Customer review rating 5.0/5

Donald P. Business - Confirmed reviews ALL

Wonderful Staff from cleaning to top management… Restaurant and Bar is a plus…

Good price for park and fly

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Nice hotel. Great price for park n fly

Very happy with the service

Customer review rating 5.0/5

Serge Couples - Confirmed reviews ALL

Easy to find. They accomodated my needs. Happy with service and communication.

Go Elsewhere

TripAdvisor rating 1.0/5

Ann V TripAdvisor review

This “airport “ hotel is actually a $30 cab ride from the airport….no shuttle. Carpets are filthy and plenty of mold in the shower. They had the nerve to actually charge us sixty dollars for our 5kg non shedding dog to stay in our room. I wouldn’t let my dog on the floor and we kept our shoes on. I advised in my booking that we were bringing our little dog but they didn’t bother to email me that it would cost this outrageous amount. Pet friendly they say,,,,,pet gouging is more accurate.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in Montreal