Novotel Montreal Airport 4 stars

Customer review rating (ALL Rating) 4.2/5 304 reviews

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2599 boulevard Alfred Nobel, Ville St-Laurent, H4S 2G1 Montreal, Canada

Description

Hotel extras

  • Labeled ALLSAFE

  • 15-min drive from Montreal's Airport(YUL) with a private outdoor car parking and EV chargers

  • Wellness center with a fully equipped gym, indoor pool, and jacuzzi

  • Casual dining restaurant and bar

  • 15,069 sq.ft. (1,400 m²) of meeting space with high-speed internet for events of various sizes

Our accommodation(s)

Hotel location

Novotel Montreal Airport

2599 boulevard Alfred Nobel, Ville St-Laurent
H4S 2G1 Montreal
Canada

GPS:45.482498, -73.760841

Telephone
Fax +1 514-337-9222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Rivoli Restaurant & Lounge

Non contractual photo

Rivoli Restaurant & Lounge is reinventing the concept of dining by offering you an inventive selection of tasting-sized dishes featuring cuisine from around the world, each paired with world-class wine in a comfortable and relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  304 reviews

TripAdvisor Rating  3.7/5  714 reviews

STOLEN PURSE

TripAdvisor rating 2.0/5

jessie a TripAdvisor review

forgot a my girlfriends purse tried to go back once we realized we forgot it, tried to get it back, the purse was gone, the janitor stole it, the purse A LOT OF MONEY IN IT

Dear Jessie A., Thank you for sharing your concerns regarding your recent stay at our hotel. We take matters of lost property very seriously and have established procedures in place to address such situations. We are truly sorry to hear about the distress caused by the loss of your girlfriend’s purse. We encourage guests to report any missing items to our front desk as soon as possible, as this allows us to take immediate action and do our best to assist in locating misplaced belongings. Kindly let us know the room number you were staying in, or please contact the hotel directly so that we may further assist you. Thank you for your understanding. Best regards, Novotel Montréal Aéroport

Customer review rating 2.0/5

Ifee E. Business - Confirmed reviews ALL

No water bottle in room, no house coat, no basic mini toiletries in bathroom, very noisy scary fridge especially at night, thermostat not functioning properly!

Dear Ifee E., Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconveniences you encountered, including the absence of certain amenities and the noise from the refrigerator. Your comments regarding the thermostat will be addressed, as we strive to ensure that all our rooms are comfortable and well-equipped. We appreciate your insights and aim to improve our guest experience. Best regards, Novotel Montréal Aéroport

Customer review rating 5.0/5

Liem P. N. Business - Confirmed reviews ALL

really welcoming personnel - thank you!

Dear Liem P. N., Thank you for your kind words regarding your recent stay at Novotel Montréal Aéroport. We are delighted to hear that you found our hotel to be welcoming and that our personnel made a positive impression on you. Your feedback is greatly appreciated, as it encourages our team to continue providing excellent service. Best regards, Novotel Montréal Aéroport

Customer review rating 3.5/5

Mackenzie T. Business - Confirmed reviews ALL

The man working at the bar he’s Mexican he was sooo good and very kind.

Dear Mackenzie T., Thank you for taking the time to share your feedback regarding your recent experience at our hotel. We sincerely appreciate your kind words about our bar staff member. It is always rewarding to hear that our team members are providing exceptional service. Your comments will be shared with the team, as they motivate us to continue delivering a high standard of hospitality. Goodbye and best regards, Novotel Montréal Aéroport

This place needs more love

TripAdvisor rating 3.0/5

MyZoneHotels TripAdvisor review

The room is large, furnished with a king size bed, very comfortable. However, the bed sheets are stained. There are a lot of wear marks on the furniture that betray the age of the last update of the place. I found several stains on the walls that indicate a lack of maintenance. The lampshade of the floor lamp, placed next to the sofa bed, is stained. The window blind is damaged and does not work very well. Despite the wear and tear of the furniture and stains everywhere, the room is clean. Noisy air conditioning system.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please provide us the the room number assigned to you Sincerely,

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Other web-users rate our hotel

  • 260 reviews 7.3/10 Location
  • 489 reviews 6.7/10 Room
  • 461 reviews 7.8/10 Service
  • 11 reviews 7.6/10 WiFi
  • 286 reviews 6.7/10 Cleanliness
  • 118 reviews 6.2/10 Food
  • 82 reviews 7.7/10 Vibe
  • 50 reviews 3.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.