Novotel Montreal Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 223 reviews

Novotel Montreal Airport - Image 1
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Description

Hotel extras

  • Labeled ALLSAFE

  • 15-min drive from Montreal's Airport(YUL) with a private outdoor car parking and EV chargers

  • Wellness center with a fully equipped gym, indoor pool, and jacuzzi

  • Casual dining restaurant and bar

  • 15,069 sq.ft. (1,400 m²) of meeting space with high-speed internet for events of various sizes

Our accommodation(s)

Book this hotel
Room 1

Enjoy working in a peaceful setting. Our Superior Room combines modern décor and comfort, with full blackout windows, a large and elegant bathroom with rain shower, coffee/tea machine and refrigerator.

Max. number of persons
4

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Ice Machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof doors
  • Soundproof room
  • Trouser press

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • Bedding 2 x Queen size bed(s)

Discover our spacious Executive Room, which can host up to 4 people, whether you're traveling solo or with family. Nespresso machine, large office and fridge, high-end services for real shared moments.

Max. number of persons
4
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Ice Machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof doors
  • Soundproof room
  • Trouser press

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Discover our spacious Executive Room, which can host up to 4 people, whether you're traveling solo or with family. Nespresso machine, large office and fridge, high-end services for real shared moments.

Max. number of persons
4

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Ice Machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof doors
  • Soundproof room
  • Trouser press

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Montreal Airport

2599 boulevard Alfred Nobel, Ville St-Laurent
H4S 2G1 Montreal
Canada

GPS:45.482498, -73.760841

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 120 rooms
  • 12 rooms for people with reduced mobility
  • 40 family rooms
  • 24 connecting rooms
  • 120 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Business

8 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Play area
  • Green area
  • Children''s TV Channels

Well-being

Swimming pool Currently unavailable

  • Covered
  • On site
  • On site
  • Indoor parking
  • Private

Services & equipment

  • Electric car recharging units 11 kVA

Rivoli Restaurant & Lounge

Non contractual photo

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Terrace

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Vegetarian menu

Rivoli Restaurant & Lounge is reinventing the concept of dining by offering you an inventive selection of tasting-sized dishes featuring cuisine from around the world, each paired with world-class wine in a comfortable and relaxed atmosphere.

The hotel bar offers a relaxed and calm environment with a selection of simple and enjoyable drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  223 reviews

Customer review rating 2.5/5

Mike A. Business - Confirmed reviews ALL

Customer review rating 1.5/5

Natalie R. Friends - Confirmed reviews ALL

Customer review rating 3.5/5

Sara M. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Teresa C. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 1.0/5

Bilal V. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 1.5/5

Natalie R. Friends - Confirmed reviews ALL

We walked into our room and got hit my an awful odour, no other rooms available so we were stuck here, had to buy febreeze because no other options. Room was dirty, we found garbage on the floor. Beds were super uncomfortable and pillows were so soft we all 4 slept horrible. Bathroom is in need of major upgrade, door is silly and not private at all, the lock is fidgety and a hassle. The sink had a ring of mold on it, the shower also had mold and no soap in the container. The pool chlorine was too much, couldn’t sit in that room for more than 5 minutes without your eyes stinging. The parking situation was also silly, especially when leaving. We made it work as we didn’t have another option other then to loose our money. But this is the worst hotel we’ve stayed at in our life and we don’t ask for much.

Customer review rating 3.5/5

Sara M. Friends - Confirmed reviews ALL

The room smelled weird and musty but was clean. The bed was comfortable and the bathroom was a good size. The air conditioner was very loud. Housekeeping cleared out my room before I even checked out. They threw out my food and placed some of my belongings into lost and found. I had to have my car booted every night because of theft. The pool water was milky and over chlorinated. The coffee in the lobby in the morning was great. The ice machine was broken on the fifth floor.

Customer review rating 5.0/5

Teresa C. Families - Confirmed reviews ALL

Overall, the experience was amazing!!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 1.0/5

Bilal V. Families - Confirmed reviews ALL

I spent 2 nights here, although even before coming at hotel it was already agreed on email that I will be paying all dues in points and not cash, the staff at counter was unable to understand cause he did not understand English properly and took good 15 min to get thru to their manager and forced me to a 50 CAD deposit. The next morning i requested the cleaning staff to clean our room and change the towels, we came back post midnight and the room was same dirty, to top it off we asked for fresh towels and the reception guy came with 8-10 hand towels cause all towels had gone for laundry. This is not the kind of service i expect from a mid-tear Accor, highly disappointed

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 5.0/5

Nabil B. Families - Confirmed reviews ALL

Comfortable and clean room, the common area is very nice. The receptionist was very kind. The cleaning staff was also very nice.

Customer review rating 3.5/5

Wayne A. Friends - Confirmed reviews ALL

Just Okay

Customer review rating 1.5/5

James S. Families - Confirmed reviews ALL

Car stolen, power outage and no emergency lighting

Customer review rating 0.5/5

David &. M. K. Families - Confirmed reviews ALL

Friends car was stolen from secured parking lot. Made me uneasy all weekend staying there wondering if my car would be next...Power outage for 3.5 hours and no backup???? Again very unsafe. Just go somewhere else. It's not worth it.

Customer review rating 1.5/5

Micheline C. Business - Confirmed reviews ALL

I am writing as a loyal guest who stays at your hotel almost every month and has always appreciated the quality of your accommodations and service. During my stay last Friday, it appears that the hotel experienced a power outage that lasted for several hours. Unfortunately, the situation on my floor became quite chaotic, and I was unable to reach anyone at the front desk to obtain information or assistance. I completely understand that unexpected situations such as this can occur and are often beyond anyone’s control. However, the incident significantly affected my stay and left me disappointed with the overall experience. Given the circumstances, and considering my continued loyalty to your establishment, I would appreciate it if you could consider some form of compensation or goodwill gesture. Thank you for taking the time to review my concerns. I value my experiences at your hotel and hope to continue staying with you in the future.

Customer review rating 5.0/5

Kenneth G. Couples - Confirmed reviews ALL

bon service

Customer review rating 4.0/5

Matthew W. Business - Confirmed reviews ALL

Arrived at 10pm, ate breakfast at 6:30 the next morning and took a taxi to the airport right afterwards.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Kathleen H. Solo - Confirmed reviews ALL

The rooms are great, and the parking lot is super secure and off-the-beaten-path from the airport. There is no airport shuttle but luckily the excellent front desk staff arranged my transport to and from YUL!! I was able to come and go to shop at the pharmacy and prepare for my flight and get a great night's rest, knowing exactly where my car was safely parked for the duration of my trip. The ONLY bad part of my stay was that the pool and hot tub were under construction! It was still the most affordable option for parking and an overnight near YUL airport. I HIGHLY recommend this location for Vermonters traveling internationally from Montreal!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Voula T. Business - Confirmed reviews ALL

It was clean , staff was friendly and attentive.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Robert H. Business - Confirmed reviews ALL

Seemless.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Jerome L. Families - Confirmed reviews ALL

Excellent

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Alain P. Couples - Confirmed reviews ALL

Super service

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Erick A. Solo - Confirmed reviews ALL

Stay was good except for the elevator strong smell. It was either the cleaning product or a scent you're spraying but it was way too strong. I don't even have a sensitivity to smells and I found it over powering. I had to cover my nose with the clothing. Recommend toning it down significantly

Dear Guest Thank you for your feedback. We’re happy to hear that your stay was good overall. Regarding the elevator smell, we use high-quality cleaning and scenting products to maintain a clean and fresh environment for our guests. That said, we understand that the fragrance may have felt too strong, and we appreciate you bringing this to our attention. We will review the dosage and adjust it to ensure it remains pleasant and comfortable for everyone. Thank you again for sharing your experience, and we hope to welcome you back soon.

Customer review rating 5.0/5

Hassan M. Families - Confirmed reviews ALL

Super easy check in

Customer review rating 1.5/5

Catherine A. L. Solo - Confirmed reviews ALL

The rooms were very dark and there was no mirror suitably lit for applying makeup. But the staff were very kind and helpful.

Dear Guest, Thank you for taking the time to share your feedback. While we do not have dedicated makeup mirrors , each room is equipped with a large mirror in the bathroom as well as an additional mirror outside the bathroom. If you give us a chance to earn back your trust. We appreciate your comment and will certainly take it into consideration as we continue to improve our guest experience. Sincerely,

Other web-users rate our hotel

  • 213 reviews 7.7/10 Location
  • 477 reviews 6.8/10 Room
  • 415 reviews 7.7/10 Service
  • 12 reviews 7.1/10 WiFi
  • 291 reviews 7.5/10 Cleanliness
  • 126 reviews 6.5/10 Value
  • 116 reviews 6/10 Food
  • 61 reviews 5/10 Pool

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