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Novotel Montreal Airport Hotel 4 stars

Customer review rating 4.3/5 1,002 reviews

ALLSAFE approved hotel

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Room 1

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Novotel Montreal Airport
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+ 11 Services

Hotel extras

  • Advantage 1

  • Sports room, indoor pool and whirlpool bath

  • Reception with fireplace, international restaurant and bar

  • 15,069 sq. ft. (1,400 m²) of meeting space with high-speed internet

  • Private outdoor car park with 180 spaces

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • TRUDEAU INTL AIRPT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing Paying
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 9 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Montreal Airport

2599 boulevard Alfred Nobel
Ville St-Laurent
H4S 2G1 montreal
canada

Tel: +1514 337 3222

Fax: (+1)514 337 9222

Check-in from 15h00

Check out up to 12h00

  • BUS TECHNOPARC :  72 ALFRED NOBEL

  • ORANGE :  ORANGE COTE VERTU

  • By plane

    P.-E.-T. INTL AIRP At 9km / 5.59 miles

  • By plane

    TRUDEAU INTL AIRPT At 6km / 3.73 miles - Shuttle free

  • By train

    DORVAL At 6km / 3.73 miles

GPS :45.482498, -73.760841

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

NOVOTEL TRIO

EAT - DRINK - ENJOY

Non contractual photo

BAR

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 256

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Montreal Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,002 reviews

tripadvisor

TripAdvisor Rating 4.0/5

652 reviews

Good Stay

Customer review rating 3.5/5

Fakher F. T. Families - 20/07/2021 Confirmed reviews ALL

the reception is good The room is clean Excellent room service The location of the hotel is beautiful

Miss communication

Customer review rating 2.0/5

Nita Families - 12/07/2021 Confirmed reviews ALL

My mom and my brother stayed there for their 3 day quarantine. My mom has allergy to garlic. Everyday they mentioned on their order sheets that my mom has allergy to garlic and if she could have her meal with no garlic. Everything the answer was everything is pre-made. What is the point of putting the allergy section on the order sheets if you can't modify your food for your guest's health concerns? She pretty much had nine of your meal during her stay and tried to feed herself her own dry snacks. Eventhough she paid for 3 night stay meal. UNACCEPTABLE

Customer review rating 5.0/5

Justin Solo - 29/06/2021 Confirmed reviews ALL

Excellent

well located

Customer review rating 4.0/5

Anonymous Solo - 18/06/2021 Confirmed reviews ALL

It was covid obligation

Average stay

Customer review rating 2.5/5

Michael K. Solo - 11/06/2021 Confirmed reviews ALL

I booked and prepaid 3 nights at the hotel as per Canada quarantine rules. Given I was a Gold member I was expecting a room upgrade. The room I stayed in was average at best with old carpeting that came off the floor in places. Only decaf coffee was made available and the bed was not that comfortable. Although I paid the 3 nights, I left the hotel as soon as I got my negative Covid test results. I would not go to this hotel again.

Lovely people, except for the manager. Awful room!

Customer review rating 0.5/5

D. M. Solo - 10/06/2021 Confirmed reviews ALL

Superior room was sub standard. Food was inedible.

Customer review rating 3.0/5

Hany O. Solo - 05/06/2021 Confirmed reviews ALL

The room was so clean, but there was no hair shampoo. Also, some of the menu items were not available.

Very nice staff

Customer review rating 5.0/5

Sunset Business - 31/05/2021 Confirmed reviews ALL

Very clean / very nice staff / very safe.

Customer review rating 4.5/5

Franco R. Couples - 26/05/2021 Confirmed reviews ALL

My wife and I returned from the US and are required by law to quarantine for 14 days. We had no choice but to pay for a 3 day stay at one of the government approved hotels. The good news is that we choose to stay at the Novatel and were very happy with our choice. The bad news is that I paid $1550 for a 3 night stay, and I only stayed for 15 hours or one night and Novatel not reimbursing any portion of the $1550. We know for a fact, that there were hotels on the government list that were reimbursing thei guests that did not stay for the 3 nights. This is really unfair and i hope you can reconsider your decision. i would really appreciate a reply to this request as it will make a difference in my decision making in any future stays at the Novatel for both us personally and the company I work for. You can say this a government rule, but the reality is Novatel is being paid and can make the final decision on reimbursement.......thank you for your consideration

Good experience

Customer review rating 4.0/5

Anonymous Solo - 26/05/2021 Confirmed reviews ALL

It was actually three good nights I had, I like the service pretty well, all the staff were so polite and good. However I didn't like the food that much, but I saw it was more healthier. Thank you

Great Quarantine stay

Customer review rating 5.0/5

Celia Solo - 25/05/2021 Confirmed reviews ALL

The hotel was located some way out but was very quiet (good double glazing) the staff were very helpful the room was clean, the bed comfortable and the food was GREAT. I cannot fault this place for the service I received.

By government request

Customer review rating 2.5/5

Anonymous Solo - 22/05/2021 Confirmed reviews ALL

It is incorrect to charge for three days what the hotel is charging.

Customer review rating 2.5/5

Garo D. Solo - 18/05/2021 Confirmed reviews ALL

Not happy

Not thrilled to pay for 3 nights when setting only for 1

Customer review rating 3.0/5

Anonymous Families - 16/05/2021 Confirmed reviews ALL

Staff was overall very nice. The room was not ideal for quarantine as the windows didn’t open. I received my COVID 19 test results within 12 hours of arriving and left within 24 hours but had to pay the $1000 “fixed price” which makes this the most expensive hotel night I’ve ever paid

Good Stay

Customer review rating 4.5/5

Anonymous Business - 13/05/2021 Confirmed reviews ALL

Good

Good Stay

Customer review rating 4.0/5

Gretchen N. Solo - 12/05/2021 Confirmed reviews ALL

Customer service is awesome. There is nothing to complain.

Terrible stay

Customer review rating 1.5/5

Oliver Solo - 12/05/2021 Confirmed reviews ALL

Bad service, very unfriendly staff, terrible meals, smelly musky room. I definitely will never return to this property. Furthermore, I paid 1200$ for 1 night (booked for 3) so I was expecting much better treatment. Definitely service not worthy of the Accord group. I could have stayed in many other properties around the airport for my confinement but chose to stick with Accors as I have been a gold member and always enjoyed my past stays.

Customer review rating 3.5/5

Danny C. Families - 11/05/2021 Confirmed reviews ALL

Room was very nice, bed very comfortable, food was good.. coffee machine did not work, shower head needed to be fixed.. overall the stay was very nice, absolutely would stay there again…

Our Go To Hotel when in Montreal

TripAdvisor rating 5.0/5

lisegrant2430 12/02/2020 TripAdvisor review

This has become our "go to" hotel when we are in Montreal. The front desk staff have always been extremely friendly and very accommodating whenever we are there. We actually stay in this hotel 5-6 times a year. They accept pets which is great for us since we have a dog that travels with us. You don't hear any traffic from the highway at all. For the 1st time we went to the restaurant within the hotel for dinner and we were very impressed with the food as well. The hotel may not be in the center of lots of restaurants or stores, etc but it is only a short drive to these places. I would definitely recommend the hotel.

Thank you for your feedback, we hope to welcome you in the near future. Leila

Expensive and nothing special

TripAdvisor rating 3.0/5

PierreD68 Business - 29/11/2019 TripAdvisor review

Usual Novotel quality but without perk. Room temperature difficult to adjust, bed looks like a steel structure on the floor without any deco, breakfast is very good but they charge extra for an expresso ?!? Will probably find another place next time

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Leila

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