Sofitel Montreal Golden Mile 5 stars

Customer review rating (ALL Rating) 4.6/5 2,032 reviews

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Sofitel Montreal Golden Mile - Image 1
Sofitel Montreal Golden Mile - Image 2
Sofitel Montreal Golden Mile - Image 3
Sofitel Montreal Golden Mile - Image 4
1155 Sherbrooke Street West, Montreal - Quebec, H3A 2N3 Montreal, Canada

Description

Hotel extras

  • Spacious renovated rooms, family-friendly comforts, and memorable moments await

  • Located in the heart of downtown, within Montreal's elegant Golden Square Mile

  • Enjoy valet parking and easy public transit access, only 18 km from YUL Airport

  • Renovated gastronomic restaurant and refined cocktail lounge for memorable evenings

  • Large renovated meeting spaces complemented by in-house catering services

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Luxury Corner Room, 1 King bed

Photo out of - Luxury Corner Room, 1 King bed

Spacious 31 sqm 340 sq. ft. corner room with floor-to-ceiling windows overlooking downtown Montreal. Sofitel MYBED, LED screen, Chromecast, Bose alarm, wireless chargers, Nespresso, kettle. Elegant walk-in shower and Balmain products.

Max. number of persons
2
Area
From 31 m² / 333 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 31 m² / 333 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

Spacious 31m²/340sqft, corner room (10th-16th floor) with stunning Montreal views. Floor-to-ceiling windows, Sofitel MYBEDTM, LED screen, Chromecast, Bose alarm, wireless chargers, Nespresso, kettle. Bright walk-in shower & Balmain products.

  • Views:

    City View

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Hair dryer
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

35 sqm 375 sq. ft. room with floor-to-ceiling windows and vibrant Montreal views. Sofitel MYBED, LED screen, Chromecast, Bose alarm, wireless chargers, Nespresso, kettle. Spacious Marble bathroom with walk-in shower, bathtub and Balmain products.

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Espresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
See availabilities

35 sqm 375 sq. ft. room (10th-17th floor) with panoramic Montreal views and floor-to-ceiling windows. Sofitel MYBED, LED screen, Chromecast, Bose alarm, Nespresso, kettle. Spacious Marble bathroom with walk-in shower, bathtub and Balmain products.

  • Views:

    City View

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Tv Facilities

  • Chromecast
  • In-house movies
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

32 sqm 350 sq. ft. room with floor-to-ceiling windows and vibrant Montreal views. Sofitel MYBED, LED screen, Chromecast, Bose alarm, wireless chargers, Nespresso, kettle. Spacious Marble bathroom with walk-in shower, bathtub and Balmain products.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Espresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
See availabilities

32 sqm 350 sq. ft. room (10th-17th floor) with panoramic Montreal views and floor-to-ceiling windows. Sofitel MYBED, LED screen, Chromecast, Bose alarm, Nespresso, kettle. Spacious Marble bathroom with walk-in shower, bathtub and Balmain products.

  • Views:

    City View

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Espresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Golden Mile Suite 1 Bedroom, Mont Royal View, 1 King and 1 sofa bed

Photo out of - Golden Mile Suite 1 Bedroom, Mont Royal View, 1 King and 1 sofa bed

53m²/570sq.ft. Suite with floor-to-ceiling windows and Mont-Royal view. Sofitel MYBED™, separate lounge with sofa bed, LED screen, Bose dock, Nespresso, kettle, wireless chargers. Marble bath with rain shower, tub, separate toilet & Balmain products.

  • Views:

    Panorama view

Max. number of persons
4
Area
From 53 m² / 570 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Hair dryer
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Prestige Corner Suite, 1 bedroom king and 1 sofa bed

Photo out of - Prestige Corner Suite, 1 bedroom king and 1 sofa bed

65sqm 700sq.ft.Suite with floor-to-ceiling windows, panoramic view. Sofitel MYBED, separate lounge with sofa bed, LED TV, Bose radio, wireless chargers, Nespresso, kettle. Elegant marble bath with rain shower, tub, separate toilet and Balmain products.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 65 m² / 699 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Presidential Suite Mount Royal view

Photo out of - Presidential Suite Mount Royal view

97sqm 1050sq.ft.Penthouse on the 17th floor with floor-to-ceiling windows, panoramic views of the city and Mont-Royal. Sofitel MYBED, comfortable lounge, workspace, Nespresso, kettle. Marble bathroom with rain shower, tub, 2 toilets and Balmain products.

  • Views:

    Panorama view

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 97 m² / 1044 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Sofitel Montreal Golden Mile

1155 Sherbrooke Street West, Montreal - Quebec
H3A 2N3 Montreal
Canada

GPS:45.501112, -73.577306

Telephone
Fax +1 514-788-2951
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 256 rooms
  • One room for people with reduced mobility
  • 50 family rooms
  • 26 connecting rooms
  • 256 non-smoking rooms
  • 17 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Italian
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge

Entertainment

  • Piano

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine Additional charge

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine Additional charge

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Breakfast à la carte Additional charge

Business

8 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Tourist guide for families
  • Baby bed
  • Baby bath

Well-being

Sofitel Fitness

  • On site
  • Sauna room
  • On site
  • Indoor parking
  • Private
  • Max Limited Height: 0 m / 0 ft

  • Parking pricing: 31.70 € 50 CAD Per day
  • Parking for a week

Security

  • Video surveillance in parking

RENOIR Restaurant

Photo out of - RENOIR Restaurant

At RENOIR Restaurant, we are dedicated to celebrating the alliance between French gastronomy and Quebecois authenticity. In a warm and elegant setting, we sublimate the best local products through a refined cuisine that combines tradition and modernity.

Cooking style
Gourmet
Chef name
Olivier Perret
Capacity
90
Accessibility
Accessible service
1155 Sherbrooke Street West, Montreal - Quebec, H3A 2N3 Montreal, Canada
Telephone +1 514-788-3038
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

At RENOIR Restaurant, we are dedicated to celebrating the alliance between French gastronomy and Quebecois authenticity. In a warm and elegant setting, we sublimate the best local products through a refined cuisine that combines tradition and modernity.

Our cocktail lounge - NINI Salon à Cocktails - a sanctuary of refined pleasures, offers a selection of bewitching drinks. It s a place where everyone can enjoy a moment of conviviality and pleasure.

The Sofitel fitness centre offers a modern, light-filled space for cardio and strength training. A private yoga room invites calm, focused practice, while the sauna provides the perfect place to unwind and restore body and mind.

With 6900 sq.ft. of sophisticated space, Sofitel Montreal golden Mile offers elegant rooms with a unique French touch. Add a cosmopolitan flavor to your meetings with a superb French catering by our chef Olivier Perret.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,032 reviews

Customer review rating 3.0/5

Yan L. Business - Confirmed reviews ALL

Dear Yan L., Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Customer review rating 5.0/5

James P. Couples - Confirmed reviews ALL

Dear James P., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 4.0/5

Maureen B. Families - Confirmed reviews ALL

Dear Maureen B., Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Customer review rating 4.0/5

Sage K. Families - Confirmed reviews ALL

Dear Sage K., Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Customer review rating 4.5/5

Jeremy P. Couples - Confirmed reviews ALL

Dear Jeremy P., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Dear Tanner P., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 5.0/5

David C. Solo - Confirmed reviews ALL

Amazing front of the house service very attentive. I don’t interact with other departments.

Dear David C., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 3.0/5

Yan L. Business - Confirmed reviews ALL

No room upgrade offered at check-in, no slippers available, and no water (must fill my own botle with tap)

Dear Yan L., Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Customer review rating 5.0/5

James P. Couples - Confirmed reviews ALL

Enjoyed our 3 days at the Sofitel in Montreal. The staff was very helpful, the room was well appointed and the restaurant / lounge was top notch.

Dear James P., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 4.0/5

Maureen B. Families - Confirmed reviews ALL

Mostly everything was great. Two small complaints the towels were hard and crunchy need to be softer. I know there is construction that was not in your control but it took way too long to get the car when requested. We had a great stay and loved the cozy beds. Thanks Maureen

Dear Maureen B., Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Customer review rating 4.0/5

Sage K. Families - Confirmed reviews ALL

I was very impressed with your staff! Freddy at the front desk and Jacques at the valet were particularly helpful. I had booked a room with two double beds for my son and I, but somehow the booking got messed up and we were given a King bed for the night. Freddy helpfully fixed it the next night but it was a bit frustrating. Freddy was very impressive in that she remembered the glitch the next day and made the changes without my having to come down to sort it out. I would have to say that, for such a lovely hotel, I was surprised that the TVs weren’t smart TVs. The Google play or whatever it was didn’t work in either room - and my son is very tech savvy. Why not just have smart TVs? Otherwise the stay was lovely. Thank you.

Dear Sage K., Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Customer review rating 4.5/5

Jeremy P. Couples - Confirmed reviews ALL

We stayed here on a visit to Montreal. Great hotel, Amazing location. The king bed and sheets were the best!

Dear Jeremy P., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 4.5/5

Courtney C. Families - Confirmed reviews ALL

We had a lovely time. The room was comfortable and spacious and the restaurant was delicious. The staff was so nice and welcoming.

Dear Courtney C., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 4.5/5

Anthony L. Couples - Confirmed reviews ALL

everything was good except toilets are too low

Dear Anthony L., Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Customer review rating 1.5/5

Annette D. Solo - Confirmed reviews ALL

As a woman traveling alone, I experienced an extremely frightening and unacceptable security incident at the Sofitel Golden Mile. I had gone to sleep when, at approximately 11 PM, I was awakened by a commotion outside my room. I could clearly hear more than one person standing at my door. To my absolute shock, someone then unlocked and opened my hotel room door using a key! Fortunately, I had secured the additional security latch, which prevented them from entering. Terrified, I shouted at them to get out. I cannot say for certain who these people were, but the fact that someone had access to a key to my room raises serious concerns about possible hotel staff involvement and the hotel’s security procedures. What made this experience even worse was the hotel’s response. When I reported this deeply disturbing incident, I received not so much as an apology. Just a shrug. I was left with the impression that my safety and concerns were not taken seriously at all. A hotel guest, especially a woman traveling alone, should be able to sleep peacefully without fearing that someone might unlock her door in the middle of the night. This was a serious breach of security and trust, made even worse by the hotel’s dismissive response. I felt unsafe, violated, and completely disregarded. Never again.

Customer review rating 5.0/5

Linda P. Couples - Confirmed reviews ALL

Warm and welcoming, clean and fresh, luxuriant

Dear Linda P., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 4.5/5

Kevin M. Couples - Confirmed reviews ALL

Pleasant and clean

Dear KEVIN M., Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Customer review rating 3.5/5

Rick K. Couples - Confirmed reviews ALL

I've stayed here several times but the service seemed "off" on this visit. While typically well-prepared through the Amex hotel program, certain preps were not in place this time. Not a complaint per se, just a statement that service felt a minor step below previous seamless visits. I will be back though!

Dear Rick K., Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Customer review rating 1.5/5

Thomas N. Business - Confirmed reviews ALL

Where to begin. Some highlights and mostly lowlights. The front desk wasn’t friendly, and at check-in, I confirmed I could get a 4pm late checkout with my Amex card. That was not the case. My room also didn't have the welcome spread I'd requested via the Amex card. My employee's room, however, did have it. My room didn’t have any breakfast room service forms, so I called in an order the night before. My breakfast never arrived. Apparently, the person taking the order did not give it to the service staff. The bell captains were very helpful, and the lobby bar staff were phenomenal. I’ve stayed at many 5-star hotels this past year; this doesn't qualify. My experience at a true 5-star hotel, like a Four Seasons, is the polar opposite.

Dear Thomas N., Thank you for taking the time to share your feedback regarding your recent stay with us. I am truly sorry to hear that your experience did not meet your expectations and appreciate you highlighting the areas where we fell short. I apologize for the inconvenience you encountered with your late checkout request and the absence of the welcome spread you expected. It is our policy to ensure that all requests are honored, and I regret that this was not your experience. Additionally, I understand how frustrating it must have been to not receive your breakfast order. This is not the standard we aim to uphold, and I appreciate your patience in this matter. I am pleased to hear that our bell captains and lobby bar staff provided excellent service during your stay. Your feedback is invaluable as we continually strive to improve our guest experiences. Thank you once again for your comments, and I hope to have the opportunity to welcome you back in the future. Sincerely, Marc Pichot General Manager

Customer review rating 4.5/5

Daniel E. Couples - Confirmed reviews ALL

From the moment we checked in, Benoit was so welcoming. He made our stay great before we even stepped into the room. Room service was excellent too, with prompt delivery. Overall, a wonderful hotel with an excellent staff.

Dear Daniel E., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 5.0/5

Ryan L. Business - Confirmed reviews ALL

Business stay for a week

Dear Ryan L., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 3.5/5

Pamela H. Business - Confirmed reviews ALL

Love the location, beautiful room and shower Bathroom.

Dear Pamela H., Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Customer review rating 5.0/5

Subramanian U. Friends - Confirmed reviews ALL

Will come back

Dear Subramanian U., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 3.0/5

Nathan R. Couples - Confirmed reviews ALL

There were chocolates addressed to another guest in our room when we arrived. Room was not available until after advertised check in, despite attempting to check in.

Dear Nathan R., Thank you for sharing your feedback. I apologize for the inconveniences you encountered regarding the chocolates and the check-in timing. Your experience is important to us, and we will use your comments to improve our services. Rest assured that your comments have been shared to our teams and internal follow ups will be done. Thank you again for sharing your thoughts. Sincerely, Marc Pichot General Manager

Customer review rating 4.0/5

Amy B. Families - Confirmed reviews ALL

The hotel is in a good location and we were able to walk everywhere. The room was comfortable and quiet. We used the gym a few times and it was decent for a hotel. The breakfast was good, but ordering was a little slow. We enjoyed drinks and a snack in the bar and everything tasted great. Overall a nice stay

Dear Amy B., Thank you for your positive feedback regarding your recent stay at Sofitel Montreal Golden Mile. We are delighted to hear that you appreciated our central location, friendly staff, and comfortable accommodations. Your comments about the breakfast service have been noted, and we will continue to strive for efficiency in this area. We are pleased that you enjoyed your time at the bar and found our offerings to your liking. Thank you for choosing us, and we look forward to welcoming you back in the future. Sincerely, Marc Pichot General Manager

Other web-users rate our hotel

  • 305 reviews 9.5/10 Location
  • 683 reviews 7.8/10 Room
  • 981 reviews 8.2/10 Service
  • 8 reviews 1.9/10 WiFi
  • 281 reviews 7/10 Food
  • 217 reviews 8.5/10 Vibe
  • 168 reviews 7.1/10 Breakfast
  • 146 reviews 7.9/10 Cleanliness

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