Sofitel Montreal Golden Mile 5 stars

Customer review rating (ALL Rating) 4.4/5 3,172 reviews

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1155 Sherbrooke Street West, Montreal - Quebec, H3A 2N3 Montreal, Canada

Description

Hotel extras

  • Gastronomic renowned French Restaurant

  • Located in the city centre, within the fashionable Golden Square Mile.

  • Parking valet service and easy access to public transportation.

  • Large meeting spaces.

  • Gastronomic restaurant Renoir

Our accommodation(s)

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Hotel location

Sofitel Montreal Golden Mile

1155 Sherbrooke Street West, Montreal - Quebec
H3A 2N3 Montreal
Canada

GPS:45.501112, -73.577306

Telephone
Fax +1 514-788-2951

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE RENOIR

Inspired by French cuisine and infused with international flavours, the restaurant Renoir offers fine, inventive cuisine utilizing local products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,172 reviews

TripAdvisor Rating  4.5/5  2,930 reviews

Certificate of excellence 2024

Not exactly a 5 star hotel!

Customer review rating 1.5/5

Aqeel B. Friends - Confirmed reviews ALL

The hotel did not feel or look like a 5 star hotel by any means. The rooms are very small. Do not waste your money on the breakfast buffet, it was the worst overpriced meal I had on my trip. Overall, I would never visit this place again.

Dear Aqeel B., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Good Stay

Customer review rating 4.5/5

Chantal A. Couples - Confirmed reviews ALL

Although the hotel is in renovations, the staff made sure that that we had a good experience. It would have been nice to have known the extent at which the services were limited beforehand.

Dear Chantal A., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 2.0/5

Rm Business - Confirmed reviews ALL

No services available due to refurbishment in progress (gym, restaurants etc) with a price still very high. No alert about this lack of services sent during or before the booking. It was the surprise at the arrival... However the staff was really nice !

Dear Ronny M., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that we do our best to communicate properly about this project to our dear guests and that feedback like yours will help us improve. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Great stay too short

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I love this hotel!

Dear Wendy O., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Well located, but requires updating

Customer review rating 3.0/5

Nidia F. Business - Confirmed reviews ALL

The hotel was under renovation during my stay, and I was not notified of this upon booking. Bar and gym were not available.

Dear Nidia Raquel Da Fonseca Lopes F., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that we do our best to communicate properly about this project to our dear guests and that feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

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Other web-users rate our hotel

  • 590 reviews 9.3/10 Location
  • 1,134 reviews 7.4/10 Room
  • 1,456 reviews 8.5/10 Service
  • 12 reviews 5.5/10 WiFi
  • 430 reviews 5/10 Food
  • 347 reviews 3.4/10 Amenities
  • 309 reviews 7.7/10 Cleanliness
  • 207 reviews 4.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.