Sofitel Montreal Golden Mile

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Sofitel Montreal Golden Mile 5 stars

Customer review rating (ALL Rating) 4.6/5 1,001 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Gastronomic renowned French Restaurant

  • Located in the city centre, within the fashionable Golden Square Mile.

  • Parking valet service and easy access to public transportation.

  • Large meeting spaces.

  • Gastronomic restaurant Renoir

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Montreal Golden Mile

1155 Sherbrooke Street West, Montreal - Quebec
H3A 2N3 Montreal
Canada

  • PEEL:  107 SHERBROOKE

  • SHERBROOKE:  24 STANLEY

  • PEEL:  GREEN PEEL

  • By plane

    DORVAL At 20km / 12.43 miles

  • By plane

    P.E. TRUDEAU (YUL) At 20km / 12.43 miles

  • By plane

    YMX-MIRABEL AIRPORT At 32km / 20 miles

  • By car

    DE LA MONTAGNE At 2km / 1 miles

  • By car

    GUY At 3km / 1 miles

  • By car

    UNIVERSITY At 3km / 1 miles

  • By train

    GARE CENTRALE At 0km / 0 miles

  • By train

    MCGILL At 0km / 0 miles

  • By train

    PEEL At 0km / 0 miles

GPS:45.501112, -73.577306

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE RENOIR

Inspired by French cuisine and infused with international flavours, the restaurant Renoir offers fine, inventive cuisine utilizing local products.

Our accommodation(s)

Immerse yourself in the refined decor of our luxury lodgings offering picturesque views of Montreal Canada. Sofitel Montreal Golden Mile offers guests 241 deluxe hotel rooms featuring a collection of indulgent products from Lanvin.

Our guest reviews

Our guest reviews for
Sofitel Montreal Golden Mile

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,001 reviews

TripAdvisor Rating  4.5/5  2,841 reviews

Certificate of excellence 2022

Ok stay

Customer review rating 3.5/5

Jen Families - Confirmed reviews ALL

The decor and setup of the room does not feel like a 5 star hotel, feels like a 4 star at most. However the doormen were very welcoming and courteous.

Dear Han Yun H., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Great location

Customer review rating 4.5/5

Le… Business - Confirmed reviews ALL

Spent 2 nights, very friendly staff and very clean and comfortable room.

Dear Leslie R., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Very nice hotel but noisy street

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Great hotel, nice restaurant and good service. Requested a room facing the back but was given a corner room facing the front. Noise from Sherbrooke street at night was an issue.

Dear Fadi G., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. We apologize for the choice of your room, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Still great

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Stayed here a decade ago and it was nice to see that nothing has changed and the Sofitel is still great.

Dear Marc S., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Outstanding property, location, and staff

Customer review rating 5.0/5

Bryce H. Couples - Confirmed reviews ALL

I first stayed at this property in 2003 during F1 weekend and it was outstanding. Flash forward almost two decades and it still sparkles. Wonderful place. Outstanding management and staff.

Dear Bryce H., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Great service

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Room was satisfactory. The service was top notch though. Perfect.

Dear Adam G., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 5.0/5

Theodore Families - Confirmed reviews ALL

Excellent service

Dear Melissa J., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Great stay.

Customer review rating 4.0/5

Eric L. Business - Confirmed reviews ALL

There on business (convention). Great staff, good food but at times cold. Everyone was friendly and helpful. Loved the staff. Did hear some noise from staff outside the conference rooms presentations moving and speaking loudly that lead to a VP's having to go check. Need to correct that.

Dear Eric L., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. We have taken note of all your comments regarding the various inconveniences in the services delivered, rest assured that the departments concerned have been informed and will do their utmost to offer you a superior quality of service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Eas6

Customer review rating 4.0/5

Joe Business - Confirmed reviews ALL

NIce helpful staff, everything easy.

Dear Joseph A., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Great experience, well kept hotel with friendly and fast staff

Customer review rating 5.0/5

Mike Couples - Confirmed reviews ALL

Great hotel, helpful staff. Location is perfect for seeing the city and walking around.

Dear Mihajlo M., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Overall, we had a good experience, I made a mistake when making a reservation and they weren't able to help me out which was dissapointing.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Hi! Overall we had a good stay, the staff, desk staff, valet and room service staff are exceptional. The room was clean and neat, but more towels and shampoo for the length of stay would have also been nice. With my reservation, I needed to come a day late , and did not cancel in time, and unknowingly booked through a third party. The third party said they would refund the first night for me if the hotel said ok, but the front desk told us they would not ok it. My daughter goes to Mcgill and we have stayed here each time we visited and thought maybe we would get some help since we are frequent guests. So this was dissappointing to us.

Excellent stay in Montreal

Customer review rating 5.0/5

Lynn P. Business - Confirmed reviews ALL

We had a great experience - everyone was attentive but not obtrusive. Marcos (in the bar) treated us like old friends by the second night!

Dear Lynn P., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Good Stay

Customer review rating 4.5/5

Sj Couples - Confirmed reviews ALL

Overall stay was pretty good. The hotel was in a great location. The room was nice. The concierge was extremely helpful. We also enjoyed room service.

Dear Shary J., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Toujours impécable. Always impeccable

Customer review rating 4.5/5

Daniel D. Business - Confirmed reviews ALL

Great service. Great comfortable room. Amazing breakfast

Dear Daniel D., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Disappointing

Customer review rating 1.0/5

S Couples - Confirmed reviews ALL

Spent a night at the hotel with my partner. Was disappointed to find that the room was disappointingly outdated for the price. Fixture in the bathtub was broken, the drain plug was broken so you had to stand there and hold it while the entire tub emptied. Seating is also incredibly inconvenient for a suite, the small couch is terribly uncomfortable to sit on, the table in front of it too small to eat and and only one chair at the desk, so the ottoman had to be dragged out of the bedroom so that my partner and I could actually enjoy a meal sitting together. Had ordered food to our room from an outside delivery service with clear instructions to deliver to reception for our room. Reception called to let us know it had arrived, confirmed that we had ordered and it was already paid so if it could please be brought up to the room. Was told I’d have to go down and get it myself, which is disappointing service considering the hotels supposed caliber. Still waiting on money back from the hotel which was promised as a result of a booking mixup. Expedia offered a 170$ breakfast option to be added to the room costs, which we took. Confirmed in the morning that the charge was a hold rather than an actual breakfast. Confirmed with reception that the difference between the charge, 170 and the actual total we paid for breakfast, 100 would be refunded to the card. Waited speak to reception while checking out to confirm again the difference would be refunded, woman at the desk had no idea what I was talking about even though I had just confirmed the situation maybe an hour prior. Woman at reception ensured me that it would be taken care of. Still waiting on that refund. For a one night stay that set me back almost 1000$, the whole experience was incredibly disappointing.

Dear Sarah L., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Montréal Golden Mile. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. I am sorry that the room did not meet your expectation when you tried to have your dinner however our team would have been delighted to bring at your request a chair or table to facilitate your dinner. Concerning the fact you had to come to the front desk to collect your outside order, I am sorry if it has not been explain properly to you but we ask our client to come to collect their order for them to verify if the content of the order is correct as we had issue in the past with wrong delivery. Our team has been ask to verify with our customer what would they prefer in the future. Please allow me to express my sincerest apologies again. Our Director of Front Office must have called you directly to make sure the refund has been proceed. Please rest assured that the hotel management have taken the appropriate measures in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Marc Pichot, general manager

Excellent hotel, great service, fantastic location

TripAdvisor rating 5.0/5

Marc L TripAdvisor review

The Sofitel Montreal Golden Mile is a five star property located next to McGill University and conveniently located with respect to shopping, dining, and other Montreal attractions (like the McCord Museum and the Fine Arts Museum). The rooms are spacious, well appointed, and well designed. The service is also excellent. We are very grateful for the front desk staff, who took great initiative during our stay to ensure that a package we left for a courier was properly picked up. I would definitely stay here again on a future visit.

Dear Marc L, We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

An excellent hotel in every way. In particular the courtesy and helpfulness of the concierge and parking team should be

TripAdvisor rating 5.0/5

jsturgeon904 TripAdvisor review

Please see above. The hotel was excellent in every way and I will certainly stay there on all my future trips to Montreal. I have absolutely no criticisms to offer at all. Cleanliness and courtesy and the helpfulness of the staff were remarkable. Rooms are spotless and cleaned e dry day. Breakfast service in the dining room was also excellent

Dear jsturgeon904, We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

A nice hotel in Montreal

TripAdvisor rating 5.0/5

Francisco I TripAdvisor review

The Sofitel Montreal is located within easy access to the Metro (subway), restaurants and shopping areas. The attention to the detail is everywhere and the All Safe system works perfectly. At least during the stay it was very quiet.

Dear Francisco, We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Montreal, Canada

TripAdvisor rating 4.0/5

Vacation33786982145 TripAdvisor review

Stayed 2 nights at Sofitel Montreal. Loved the location, easy accessible to most attractions and shops. Our go to hotel whenever we travel to Montreal. Very spacious and comfortable room. I wished they had slippers because we didn’t bring one.

Dear Vacation33786982145, Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

No service

TripAdvisor rating 3.0/5

absilverstone TripAdvisor review

Been at hotel many times but this time the service was very poor . I called before I arrived for info and was told someone would call me back and never did . Check out and getting car took almost an hour ( many quests were upset ) , one elevator out of service so more than 2 people on elevator against Covid laws …..

Dear absilverstone, Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

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