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Sofitel Montréal Golden Mile Hotel 5 stars

Customer review rating 4.6/5 10,758 reviews

ALLSAFE approved hotel

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Sofitel Montreal Golden Mile
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+ 21 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Montréal Golden Mile

1155 Sherbrooke Ouest
Montreal - Quebec
H3A 2N3 montreal
canada

Tel: +15142859000

Fax: (+1)5147882951

Check-in from 15h00

Check out up to 12h00

  • PEEL :  107 SHERBROOKE

  • SHERBROOKE :  24 STANLEY

  • PEEL :  GREEN PEEL

  • By plane

    DORVAL At 20km / 12.43 miles

  • By plane

    P.E. TRUDEAU (YUL) At 20km / 12.43 miles

  • By plane

    YMX-MIRABEL AIRPORT At 32.18km / 20 miles

  • By car

    DE LA MONTAGNE At 2km / 1.24 miles

  • By car

    GUY At 3km / 1.86 miles

  • By car

    UNIVERSITY At 3km / 1.86 miles

  • By train

    GARE CENTRALE At 0.1km / 0.06 miles

GPS :45.501112, -73.577306

Hotel services

LE RENOIR

Inspired by French cuisine and infused with international flavours, the restaurant Renoir offers fine, inventive cuisine utilizing local products.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Breakfast à la carte Additional charge
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 8 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 256 rooms
    • 2 rooms for people with reduced mobility
    • 50 family rooms
    • 28 connecting rooms
    • 256 non-smoking rooms
    • 17 floors
  • Languages spoken at the hotel
    • Russian
    • Polish
    • Japanese
    • Italian
    • French
    • Spanish
    • English
    • German
    • Arabic
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • High Speed WiFi Additional charge
    • WiFi at the hotel Additional charge
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Sofitel Parking
    • On site
    • Private
Well-being
  • Sofit
    • On site

Our accommodation(s)

Immerse yourself in the refined decor of our luxury lodgings offering picturesque views of Montreal Canada. Sofitel Montreal Golden Mile offers guests 241 deluxe hotel rooms featuring a collection of indulgent products from Lanvin.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 351

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Sofitel Montréal Golden Mile

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

10,758 reviews

TripAdvisor Rating 4.5/5

2,822 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great service and a comfy room

Customer review rating 5.0/5

Troy L. Solo - 11/10/2021 Confirmed reviews ALL

Two nice meals and friendly helpful service

Dear Monsieur l., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Beautiful rooms but restaurant and billing weaknesses

Customer review rating 2.5/5

Anonymous Solo - 11/10/2021 Confirmed reviews ALL

The check-in was superb, as was the room. I was expecting a great experience. However, the meal in the restaurant was not satisfactory. It took forever for the waiter to return to take our order after we got the menus, the waiter took away my drink before it was finished, and the dessert was stale. Overall the restaurant service felt incredibly chaotic. Ans finally, the billing was chaotic. I did a fast check out, but days after my visit, the final bill is not settled on my Visa. I have been charged what looks like three times on my card for the room and even though it was explained to me over the phone that a refund is coming, I haven't seen it. So, uneven overall. And I am looking forward to getting the billing settled soon so I don't have to go to my credit card company.

Great location

Customer review rating 5.0/5

Anonymous Families - 10/10/2021 Confirmed reviews ALL

Wonderful last minute stay. Staff were very friendly and welcoming .

Dear Madame w., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Comfortable Stay

Customer review rating 4.5/5

Luke L. Solo - 09/10/2021 Confirmed reviews ALL

I was staying at the Sofitel Suite in the hotel for a few nights; my room was located on the top floor by the corner of the hotel building. The hotel lobby is very spacious, the waiting area it has a Stairway that go up stairs to the second floor; that should be the conference room. The s n exercise room located on the third floor; you will need a hotel access key to get to the floor of your hotel room as well the the hotel facilities. Strangers with no access key cannot go anywhere. The hotel room was very clean and surely they have been cleaning it thoroughly every time after a hotel guest used to room; there was no dust collected on the shelves at all. The location is very convenient, it is close to the train or subway station as well as it's at the heart of the downtown Montreal so you can pretty much walk everywhere. it has a large drive way to allow guest loading up and down their belonging while checking in and house of the hotel. You may want to get someone to check out the light in the washroom thou, it flickers every now and then.

Dear MonsieurLau, We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Be sure that we will do the follow up regarding the light. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Great room, easy checkin, friendly concierge and bellman service

Customer review rating 4.5/5

Markclark Couples - 09/10/2021 Confirmed reviews ALL

The stay was great. Room was fabulous and must have been an upgrade. We had a one bedroom suite with mountain view. If it only had a kitchen we would have moved in. I would have given this stay 10/10 except the bar at Renoir was super disappointing. We have stayed at a number of Sofitel in North America and the bars are alway amazing. But in Montreal the bar is pared done. No creative cocktails, no bar snacks ( the COVID excuse makes no sense). The bar should look at a place like the Sofitel in DC and imitate it. The bar and resto feels more like a buffet. It might be more pleasing if the outdoor space was open. Go to the cloakroom or the Ritz for a better bar experience.

Dear Mark C., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking seriously your feedback regarding the bar. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Perfecto

Customer review rating 5.0/5

Frank S. Couples - 09/10/2021 Confirmed reviews ALL

Check-in efficient,polite. Room clean, comfortable. Front desk (Michal) helpful. Great location.

Dear Monsieur S., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager
Customer review rating 4.5/5

Stephi Business - 07/10/2021 Confirmed reviews ALL

Everyone was very helpful, friendly and polite

Dear Monsieur G., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Comfortable stay

Customer review rating 4.0/5

Stephanie Solo - 05/10/2021 Confirmed reviews ALL

Friendly and helpful staff, good sized room, great view

Dear Madame M., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Staff are fantastic

Customer review rating 5.0/5

John C. Couples - 05/10/2021 Confirmed reviews ALL

Staff made us feel relaxed and safe in a wonderful hotel. We chose the Sofitel because of its reviews , location and price. On arrival it was evident that the staff were very friendly and engaging. Our room was on the 5th floor and was beautifully presented , clean and spacious. The bed was incredibly comfortable and was the most joyous place after a day exploring Montreal. We had breakfast on two occasions and the food was marvellous. My wife had the Belgium waffles and I had the eggs and salmon.Both dishes presented beautifully and tasted delicious. I thought the price was very reasonable for such a hearty breakfast as it also came with hot drink, juice and pastry. We had drinks in the restaurant /bar which was a very comfortable setting before setting out . Room service was fast and again the food , burger and fries with a chocolate desert and beer was super tasty. The price again was reasonable. The hotel is certainly 5 star even in these testing covid times and we both thought it is the staff who make the experience of a stay at the Sofitel fantastic. We would certainly recommend a stay.

Dear Monsieur C., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

well located, well kept, awesome quality of service, variety of offer

Customer review rating 4.5/5

Freddy M. Couples - 04/10/2021 Confirmed reviews ALL

it was just refreshing and stunning

Dear Monsieur M., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager
Customer review rating 5.0/5

Saeed S. S. Solo - 04/10/2021 Confirmed reviews ALL

Consistency in services has been maintain at the highest level. It would be great if sleepers is provided like before.

Dear Monsieur S., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am will do a follow up regarding the slippers with our Housekeeping Director. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Perfect Stay.

Customer review rating 4.5/5

Jeffrey Solo - 04/10/2021 Confirmed reviews ALL

Great staff and a very nice stay. In town for pleasure. It these strange times where dining out is not as easy, it was so nice having an exceptional dining experience 16 floors down. Great valet staff as well, so nice not to have to think about the rental car.

Dear Monsieur B., We are pleased to received your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

beautiful facility, perfectly located

Customer review rating 4.5/5

Atwood D. G. Families - 03/10/2021 Confirmed reviews ALL

Excellent in all aspects.

Dear Monsieur G., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Great experience

Customer review rating 4.5/5

Anonymous Business - 03/10/2021 Confirmed reviews ALL

Well located hotel, really comfortable and with a great breakfast.

Dear Monsieur P., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Clean and friendly and at a great location

Customer review rating 4.0/5

Harald S. Business - 02/10/2021 Confirmed reviews ALL

Very pleasant. It would have been better if I would have been in a room with less street noise.

Dear Monsieur S., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Fabelous stay!

Customer review rating 5.0/5

Lea K. Business - 02/10/2021 Confirmed reviews ALL

Our stay at the hotel was very pleasant. The staff , general manager front desk, concierge, bell boys, housekeeping and waiters were super friendly and accommodating. A special thank you to all of you. The room was very comfortable.The location is also fantastic, right next many different kind of eateries where also locals hang out and very close to all the fancy shops are to be found. I travel a lot for business and have stayed at many hotels around the world, I must say this hotel is one of the best one we stayed. Thank you and see you soon.

Dear Madame K., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

A nice hotel in Montreal

TripAdvisor rating 5.0/5

Francisco I 25/09/2021 TripAdvisor review

The Sofitel Montreal is located within easy access to the Metro (subway), restaurants and shopping areas. The attention to the detail is everywhere and the All Safe system works perfectly. At least during the stay it was very quiet.

Dear Francisco, We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Montreal, Canada

TripAdvisor rating 4.0/5

Vacation33786982145 30/08/2021 TripAdvisor review

Stayed 2 nights at Sofitel Montreal. Loved the location, easy accessible to most attractions and shops. Our go to hotel whenever we travel to Montreal. Very spacious and comfortable room. I wished they had slippers because we didn’t bring one.

Dear Vacation33786982145, Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

No service

TripAdvisor rating 3.0/5

absilverstone 25/08/2021 TripAdvisor review

Been at hotel many times but this time the service was very poor . I called before I arrived for info and was told someone would call me back and never did . Check out and getting car took almost an hour ( many quests were upset ) , one elevator out of service so more than 2 people on elevator against Covid laws …..

Dear absilverstone, Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Best hotel in Montreal.

TripAdvisor rating 5.0/5

252johan Business - 31/07/2021 TripAdvisor review

They know how to stay professional at all times even when things turn out a bit unexpected. Truly excellent rooms, personalised to everyone. Next competitor is the Ritz-Carlton Hotel next door. I love the Sofitel!

Dear 252johan, We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

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