Sofitel Montreal Golden Mile 5 stars

Customer review rating (ALL Rating) 4.4/5 1,972 reviews

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Description

Hotel extras

  • Spacious renovated rooms, family-friendly comforts, and memorable moments await

  • Located in the heart of downtown, within Montreal's elegant Golden Square Mile

  • Enjoy valet parking and easy public transit access, only 18 km from YUL Airport

  • Renovated gastronomic restaurant and refined cocktail lounge for memorable evenings

  • Large renovated meeting spaces complemented by in-house catering services

Our accommodation(s)

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Room 1

Hotel location

Sofitel Montreal Golden Mile

1155 Sherbrooke Street West, Montreal - Quebec
H3A 2N3 Montreal
Canada

GPS:45.501112, -73.577306

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RENOIR Restaurant

At RENOIR Restaurant, we are dedicated to celebrating the alliance between French gastronomy and Quebecois authenticity. In a warm and elegant setting, we sublimate the best local products through a refined cuisine that combines tradition and modernity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,972 reviews

Customer review rating 5.0/5

Nida A. Friends - Confirmed reviews ALL

Chère Madame A., Thank you for taking the time to share such a wonderful review. I am truly delighted to know that your stay was among the best you have experienced. Your kind words regarding the cleanliness of our hotel, the attention to detail, and the warmth and professionalism of our team are sincerely appreciated. Thank you for your recommendation. We hope to have the pleasure of welcoming you and your friends back to Sofitel Montreal Golden Mile on your next visit to Montréal. Best regards, Marc Pichot General Manager

Customer review rating 4.0/5

Pamela K. Families - Confirmed reviews ALL

Chère Madame K., Thank you for taking the time to share such a detailed review of your recent stay. I am pleased to know that you enjoyed many aspects of your visit, including the comfort of your room, our location, and your time exploring Montréal during the Jazz Festival. I was, however, very sorry to learn that noise from the adjoining room disrupted your stay, particularly before an early morning flight. A restful night's sleep is something every guest should be able to expect, and I regret that we were unable to provide you with the peaceful experience you deserved. I also appreciate your comments regarding the comfort of the bed. While our mattress topper is part of the standard Sofitel bedding experience, it can certainly be removed upon request. Please do not hesitate to let us know should you stay with us again, as we would be pleased to personalize your bedding for greater comfort. Thank you as well for your observations regarding your dining experience. Your feedback has been noted and is appreciated. We hope to have the pleasure of welcoming you back to Sofitel Montreal Golden Mile and providing you with a more restful stay. Best regards, Marc Pichot General Manager

Customer review rating 3.5/5

Kimberley C. Business - Confirmed reviews ALL

Chère Madame C., Thank you for taking the time to share your feedback following your recent stay. I am pleased to know that, overall, you enjoyed your stay and appreciated our accommodations, location, and the benefits associated with your reservation. I was, however, truly sorry to learn of your disappointment regarding the laundry service. I completely understand your discomfort with the situation and regret that the way we handled your concerns left you feeling frustrated rather than supported. While our team sought to better understand what had occurred in order to investigate the matter thoroughly, I appreciate that the options presented were not ones with which you felt comfortable. Please accept my sincere apologies for this experience. Your comments have been shared with the appropriate teams, as they serve as an important reminder that, beyond resolving an issue, we must always do so with sensitivity and care. Thank you once again for bringing this matter to our attention. We hope to have the opportunity to welcome you back to Sofitel Montreal Golden Mile and provide you with the seamless experience you rightfully expected. Best regards, Marc Pichot General Manager

Customer review rating 4.5/5

Rajeev R. Families - Confirmed reviews ALL

Cher Monsieur R., Thank you for taking the time to share your feedback following your recent stay. I am pleased to know that you enjoyed your overall experience with us and that our team, particularly our bartender and Mahdi, contributed positively to your stay. I will be sure to share your kind recognition with him. I also appreciate you bringing the confusion surrounding the Chase benefits to our attention. I regret the inconvenience this caused and am pleased that we were ultimately able to clarify the matter and ensure that the applicable benefits were properly applied. Thank you for choosing Sofitel Montreal Golden Mile. We hope to have the pleasure of welcoming you back again soon. Best regards, Marc Pichot General Manager

Customer review rating 5.0/5

Amel A. Business - Confirmed reviews ALL

Chère Madame A., Thank you for sharing your wonderful review. I am delighted to know that you enjoyed such a positive stay with us. It is especially rewarding to learn that our concierge team, the comfort of your accommodations, and the quality of our breakfast all contributed to your experience. I was also pleased to read your kind comments about our housekeeping team. The care they put into preparing our guest rooms each day, including the little touches, will mean a great deal to them. Thank you for your recommendation. We look forward to welcoming you back to Sofitel Montreal Golden Mile on your next visit to Montréal. Warm regards, Marc Pichot General Manager

Other web-users rate our hotel

  • 327 reviews 9.2/10 Location
  • 689 reviews 7.6/10 Room
  • 956 reviews 8.5/10 Service
  • 9 reviews 5.5/10 WiFi
  • 315 reviews 6/10 Food
  • 297 reviews 4.3/10 Amenities
  • 279 reviews 6.5/10 Comfort
  • 160 reviews 8/10 Cleanliness

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