Sofitel Montreal Golden Mile 5 stars

Customer review rating (ALL Rating) 4.5/5 1,969 reviews

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Sofitel Montreal Golden Mile - Image 1
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Sofitel Montreal Golden Mile - Image 3
Sofitel Montreal Golden Mile - Image 4
1155 Sherbrooke Street West, Montreal - Quebec, H3A 2N3 Montreal, Canada

Description

Hotel extras

  • Spacious renovated rooms, family-friendly comforts, and memorable moments await

  • Located in the heart of downtown, within Montreal's elegant Golden Square Mile

  • Enjoy valet parking and easy public transit access, only 18 km from YUL Airport

  • Renovated gastronomic restaurant and refined cocktail lounge for memorable evenings

  • Large renovated meeting spaces complemented by in-house catering services

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Luxury Corner Room, 1 King bed

Photo out of - Luxury Corner Room, 1 King bed

Spacious 31 sqm 340 sq. ft. corner room with floor-to-ceiling windows overlooking downtown Montreal. Sofitel MYBED, LED screen, Chromecast, Bose alarm, wireless chargers, Nespresso, kettle. Elegant walk-in shower and Balmain products.

Max. number of persons
2
Area
From 31 m² / 333 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 31 m² / 333 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

Spacious 31m²/340sqft, corner room (10th-16th floor) with stunning Montreal views. Floor-to-ceiling windows, Sofitel MYBEDTM, LED screen, Chromecast, Bose alarm, wireless chargers, Nespresso, kettle. Bright walk-in shower & Balmain products.

  • Views:

    City View

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Hair dryer
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

35 sqm 375 sq. ft. room with floor-to-ceiling windows and vibrant Montreal views. Sofitel MYBED, LED screen, Chromecast, Bose alarm, wireless chargers, Nespresso, kettle. Spacious Marble bathroom with walk-in shower, bathtub and Balmain products.

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Espresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
See availabilities

35 sqm 375 sq. ft. room (10th-17th floor) with panoramic Montreal views and floor-to-ceiling windows. Sofitel MYBED, LED screen, Chromecast, Bose alarm, Nespresso, kettle. Spacious Marble bathroom with walk-in shower, bathtub and Balmain products.

  • Views:

    City View

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Tv Facilities

  • Chromecast
  • In-house movies
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

32 sqm 350 sq. ft. room with floor-to-ceiling windows and vibrant Montreal views. Sofitel MYBED, LED screen, Chromecast, Bose alarm, wireless chargers, Nespresso, kettle. Spacious Marble bathroom with walk-in shower, bathtub and Balmain products.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Espresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
See availabilities

32 sqm 350 sq. ft. room (10th-17th floor) with panoramic Montreal views and floor-to-ceiling windows. Sofitel MYBED, LED screen, Chromecast, Bose alarm, Nespresso, kettle. Spacious Marble bathroom with walk-in shower, bathtub and Balmain products.

  • Views:

    City View

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Espresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Golden Mile Suite 1 Bedroom, Mont Royal View, 1 King and 1 sofa bed

Photo out of - Golden Mile Suite 1 Bedroom, Mont Royal View, 1 King and 1 sofa bed

53m²/570sq.ft. Suite with floor-to-ceiling windows and Mont-Royal view. Sofitel MYBED™, separate lounge with sofa bed, LED screen, Bose dock, Nespresso, kettle, wireless chargers. Marble bath with rain shower, tub, separate toilet & Balmain products.

  • Views:

    Panorama view

Max. number of persons
4
Area
From 53 m² / 570 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Hair dryer
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Prestige Corner Suite, 1 bedroom king and 1 sofa bed

Photo out of - Prestige Corner Suite, 1 bedroom king and 1 sofa bed

65sqm 700sq.ft.Suite with floor-to-ceiling windows, panoramic view. Sofitel MYBED, separate lounge with sofa bed, LED TV, Bose radio, wireless chargers, Nespresso, kettle. Elegant marble bath with rain shower, tub, separate toilet and Balmain products.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 65 m² / 699 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Presidential Suite Mount Royal view

Photo out of - Presidential Suite Mount Royal view

97sqm 1050sq.ft.Penthouse on the 17th floor with floor-to-ceiling windows, panoramic views of the city and Mont-Royal. Sofitel MYBED, comfortable lounge, workspace, Nespresso, kettle. Marble bathroom with rain shower, tub, 2 toilets and Balmain products.

  • Views:

    Panorama view

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 97 m² / 1044 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Sofitel Montreal Golden Mile

1155 Sherbrooke Street West, Montreal - Quebec
H3A 2N3 Montreal
Canada

GPS:45.501112, -73.577306

Telephone
Fax +1 514-788-2951

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 256 rooms
  • One room for people with reduced mobility
  • 50 family rooms
  • 26 connecting rooms
  • 256 non-smoking rooms
  • 17 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Italian
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge

Entertainment

  • Piano

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine Additional charge

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine Additional charge

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Breakfast à la carte Additional charge

Business

8 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Tourist guide for families
  • Baby bed
  • Baby bath

Well-being

Sofitel Fitness

  • On site
  • Sauna room
  • On site
  • Indoor parking
  • Private
  • Max Limited Height: 0 m / 0 ft

  • Parking pricing: 50 CAD 50 CAD Per day
  • Parking for a week

Security

  • Video surveillance in parking

RENOIR Restaurant

Photo out of - RENOIR Restaurant

At RENOIR Restaurant, we are dedicated to celebrating the alliance between French gastronomy and Quebecois authenticity. In a warm and elegant setting, we sublimate the best local products through a refined cuisine that combines tradition and modernity.

Cooking style
Gourmet
Chef name
Olivier Perret
Capacity
90
Accessibility
Accessible service
1155 Sherbrooke Street West, Montreal - Quebec, H3A 2N3 Montreal, Canada
Telephone +1 514-788-3038
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

At RENOIR Restaurant, we are dedicated to celebrating the alliance between French gastronomy and Quebecois authenticity. In a warm and elegant setting, we sublimate the best local products through a refined cuisine that combines tradition and modernity.

Our cocktail lounge - NINI Salon à Cocktails - a sanctuary of refined pleasures, offers a selection of bewitching drinks. It s a place where everyone can enjoy a moment of conviviality and pleasure.

The Sofitel fitness centre offers a modern, light-filled space for cardio and strength training. A private yoga room invites calm, focused practice, while the sauna provides the perfect place to unwind and restore body and mind.

With 6900 sq.ft. of sophisticated space, Sofitel Montreal golden Mile offers elegant rooms with a unique French touch. Add a cosmopolitan flavor to your meetings with a superb French catering by our chef Olivier Perret.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,969 reviews

Customer review rating 5.0/5

Amy S. Families - Confirmed reviews ALL

Dear Amy S., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 2.0/5

Damarys G. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Cynthia B. Solo - Confirmed reviews ALL

Dear cynthia B., Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Customer review rating 4.5/5

Alan K. Couples - Confirmed reviews ALL

Dear Alan K., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 5.0/5

Erick T. Families - Confirmed reviews ALL

Dear Erick T., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Dear Amy S., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 2.0/5

Damarys G. Couples - Confirmed reviews ALL

I wanted to bring an issue to your attention. I returned to my room at 7:00 p.m. and found that it had not been serviced, despite my having left the door tag requesting cleaning. I contacted the front desk, and a housekeeper did come by, but unfortunately the toilet was still not cleaned. I had also requested bathroom amenities, which were never provided. This fell short of what I expected from my stay, and I’d appreciate it if it could be looked into.

Customer review rating 4.5/5

Cynthia B. Solo - Confirmed reviews ALL

The room was very comfortable. The bed was like sleeping on a cloud and the shower/bathroom were very elegant. The only issues were: -the noise of the doors in the hallway at night and in the morning -the unfortunate fire alarm at about 8pm (my stay was only 1 night: 5pm-noon) -the unexpected turn-down service knock on my door at 9pm (my stay was only 1 night: 5pm-noon)...I recommend warning customers at check-in that a turn down service will happen.

Dear cynthia B., Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Customer review rating 4.5/5

Alan K. Couples - Confirmed reviews ALL

All the staff were friendly and accommodating. Breakfast was excellent

Dear Alan K., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 5.0/5

Erick T. Families - Confirmed reviews ALL

The hotel was very comfortable and the hotel staff provided excellent service. The manager greeting us during our check-in was very polite and made us feel welcome. She helped us with our luggage and ensured her staff checked us in promptly. The food and service at the restaurant was also excellent.

Dear Erick T., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 2.5/5

Lucy R. Couples - Confirmed reviews ALL

Email I sent to the hotel after our stay. Just to let you know that we were not happy with the room we were allocated. For some reason we were given a handicapped accessible room with the most uncomfortable bed. If you go in that room and try the bed you will see what I mean . It felt like it was slanted and the mattress was so lumpy and soft. We also found the gigantic shower was not easy to navigate as the whole floor gets wet and it becomes very slippery. I am not sure why we were given this room. Other than that the breakfast was good but overall we were surprised with the room allocation. My husband had checked in first and had left our belongings without looking at the bathroom or testing the bed. By the time we got back later that evening after moving our daughter to Mcgill we were both exhausted otherwise I would have requested to change rooms immediately. Thanks Lucy

Dear Lucy R., Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Customer review rating 4.5/5

Barry J. Business - Confirmed reviews ALL

as always what I expect

Dear Barry J., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 4.0/5

William W. Friends - Confirmed reviews ALL

Service was lacking. Kitchen time long. Overworked kitchen staff? Bagel was mediocre and when sent back to properly toast, kept giving us the same bagel until returned burnt…unprofessional. Breakfast mediocre. Like the hotel but will eat elsewhere in the future

Dear William W., Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Customer review rating 3.0/5

Yihsin Y. Solo - Confirmed reviews ALL

Room is spacious, very convenient location Downside is noise - the car honking makes it difficult to fall asleep. Breakfast option is okay, not fantastic.

Dear YiHsin Y., Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Customer review rating 5.0/5

Dianne H. Couples - Confirmed reviews ALL

Lovely room with a great view and helpful staff

Dear Dianne H., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 5.0/5

Joseph N. Couples - Confirmed reviews ALL

All of the staff was extremely friendly and helpful. Service was prompt and when i asked for a mini fridge for the room, delivery and setup was quick and friendly. Staff made sure we had what we need and on our final day, my plug in hybrid was topped off electrically without us asking. It was a very nice surprise. Very thoughtful.

Dear Joseph N., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 3.5/5

Tina W. Couples - Confirmed reviews ALL

Overall a very good trip.

Dear Tina W., Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. I am sorry that your experience did not meet your expectations at check in ; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Customer review rating 3.5/5

Amrita B. Couples - Confirmed reviews ALL

We recently had a two night stay at the Sofitel in Montreal. The best thing about the hotel is the location, it is very walkable, close to many restaurants, bars and clubs. However, this location is a bit of a double edged sword with noise and sounds from night revellers in the street below. A restaurant and bar called Zante is located right across the road from the Sofitel and plays loud music past midnight. A few other things to mention are the fact that we had a mini fridge placed at a spot that covered a portion of the tv screen. The fridge was loud and noisy and also took up a lot of the desk/counter space in the small room. The room we were in (608) was located in a cluster of rooms which all had doors adjacent/opening next to each other and of course the sound proofing was minimal. So yes, again there was noise from slamming doors and hallway converstaions. Montreal is a lively city and we love its nightlife, however a hotel of this stature sould be a nice peaceful sanctum at the end of a busy day. The Sofitel does not live up to that. At $80 per person plus tax, plus tip, the weekend brunch is exhorbitant. The beds were too soft, with a very thick and warm mattress pad. The pillows were also very soft and I did wake up with a headache on the first morning, however we were able to avail of firmer pillows via the hotel's pillow menu for the second night. I will end on a positive note saying that the hotel is beautiful, the rooms are clean and new. It's lovely locattion on Sherbrooke is a winner.

Dear Amrita B., Thank you for taking the time to share your detailed feedback following your recent stay with us. We are delighted that you enjoyed our beautiful hotel, newly renovated rooms, cleanliness, and particularly our prime location on Sherbrooke Street. We are also pleased that our pillow menu was able to provide a firmer option for your second night. That said, I am sorry that noise affected the peacefulness of your stay. While our central location places us close to Montréal’s vibrant nightlife, we understand that our guests should still be able to enjoy a quiet and restful environment, particularly at the end of the day. I also regret the inconvenience caused by the placement and noise of the mini-fridge, as well as the room configuration and hallway noise you experienced. Your comments are very helpful, and we will review these points with our teams. We also appreciate your feedback regarding the brunch and bedding, and I am sorry that these aspects did not meet your expectations or the standards we strive to deliver. Thank you again for recognizing the beauty and location of the hotel while sharing where we have room to improve. We hope to have the opportunity to welcome you back and provide a more comfortable and peaceful experience. Sincerely, Marc Pichot General Manager

Customer review rating 4.5/5

Arun M. Families - Confirmed reviews ALL

We were pleasantly surprised with a room upgrade upon check-in. My wife and I ended up comparing our recent hotel stays (Rosewood, The Peninsula & The Ritz-Carlton in Hong Kong) with Sofitel, Montreal. We will be back for sure.

Dear Arun M., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 5.0/5

Karen R. Solo - Confirmed reviews ALL

Great location and beautiful rooms. The bed was the most comfortable bed I’ve ever slept in. Staff are friendly and the different flavoured water each was a nice refreshing touch, especially after a hot day. 10/10

Dear Karen R., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 2.5/5

Yasmine P. Families - Confirmed reviews ALL

Overall ok, but not the level of other Sofitel hotels I've stayed in. A cleaner forgot a cleaning towel in the bathroom one day, what I consumed from the minibar was never replenished, dust on the mirror, chocolates in the room the first evening (appreciated) and then never again...

Dear Yasmine P., Thank you for sharing your feedback following your recent stay with us. While I am pleased that your overall experience was satisfactory, I am sorry that we did not consistently deliver the level of service you have come to expect from Sofitel. The housekeeping oversights you mentioned, the minibar not being replenished, and the inconsistency with the in-room chocolates are certainly not the level of attention to detail we strive to provide. Your comments have been shared with our Housekeeping and Rooms Division teams so we can address these points and ensure greater consistency. We truly appreciate your loyalty to Sofitel and hope to have the opportunity to welcome you back for a stay that better reflects the standards you know and expect from us. Sincerely, Marc pichot General Manager

Customer review rating 5.0/5

Richard H. Families - Confirmed reviews ALL

I come to Montreal often and the Sofitel is always my first choice.

Dear Richard H., We very much appreciate your comments regarding your stay at the Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 5.0/5

Lindsay R. Solo - Confirmed reviews ALL

The staff were very welcoming. The room was beautiful and clean. The gym is very clean and well designed.

Dear Lindsay R., Thank you for your kind words regarding our location, staff, and facilities. We are delighted to hear that you enjoyed your stay and found everything to your satisfaction. It is our pleasure to provide a welcoming atmosphere for our guests. Best regards, Marc Pichot General Manager Sofitel Montreal Golden Mile

Customer review rating 0.5/5

Luiz H. V. F. Solo - Confirmed reviews ALL

I booked this stay with the Visa Infinite Luxury Hotel Collection, and its usually an amazing experience, but this time was so different. When I arrived, no one helped me with the luggage, didnt feel like the VIP treatment I had in the other stays, the restaurant was very slow and the service not great at all (one exception for the waiter Liam, he was great). Even the room service was very slow and took a long time, which impacted my activities. The late check-out was not possible, but the way they handled it saying it was impossible, and not even checking my request, and then after I check-out they mention I could have one hour of late check-out (I had to change my plans and I had a short stay in Montreal). The hotel could have a pool as well, something I missed, but I knew before hand. The only good thing was the upgrade, not even the breakfast was worth it. Its included only a very poor selection, and if you want something else you need to order and pay extra. They charged me for a jam after they gave me bread and croissant to eat plain I guess, with no cheese, butter or anything. And I had to wait so long to get my bill and my order. This hotel is not going to be my first choice in the future and my experience was very different from the other times I stayed with the visa infinite luxury hotel collection.

Dear Luiz H. V. F., Thank you for sharing your feedback. I am truly sorry that your recent stay did not reflect the level of service you have previously experienced with Sofitel and expected through the Visa Infinite Luxury Hotel Collection. I regret the shortcomings you encountered, particularly the lack of assistance upon arrival, the delays in our restaurant and room service, and the way your late check-out request was handled. I also apologize for the breakfast experience and the unexpected charge for the jam. I am pleased that you appreciated your upgrade and that Liam provided the attentive service you expected. I will be sure to share your kind recognition with him. Your comments have been shared with our teams, as consistency and personalized service are essential to the Sofitel experience. We sincerely hope to have the opportunity to welcome you again and restore your confidence in us. Sincerely, Marc Pichot General Manager

Customer review rating 5.0/5

Dominique P. Families - Confirmed reviews ALL

Mme Gonzalez is such a wonderful ambassador for Sofitel and in particular the Sofitel Montreal Le Carre Dore. She always welcomes me and remembers my children's names and details. We stayed in the Presidential Suite, which was a fabulous treat for my birthday and was well worth the expense. My family and I were well looked after throughout our stay and enjoyed dinner and cocktails in the Nini Salon as well as my birthday dinner in the Renoir Restaurant.

Dear Dominique P., Thank you so much for your wonderful and heartfelt comments. It is a true pleasure to hear that Mme Gonzalez once again made you and your family feel so warmly welcomed. Remembering our guests and those personal details is exactly what genuine Sofitel hospitality is all about, and I will be delighted to share your kind words with her. We are especially pleased that your stay in our Presidential Suite was such a memorable birthday experience and that you enjoyed both NINI Salon à Cocktails and your birthday dinner at Renoir. Celebrating such a special occasion with us is a privilege, and we are delighted that our team was able to make the experience truly special for you and your family. Thank you for your continued trust in Sofitel Montréal Le Carré Doré. We look forward to welcoming you and your family again soon for another memorable stay. Sincerely, Marc Pichot General Manager

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