Sofitel Montréal Golden Mile Hotel 5 stars

Upon check-in we were assigned a room on the lower level. After some discussion, the manager on duty (Swiss) was very kind and gave us a great room on a much higher floor with a good view. He was very efficient and made the stay memorable.

Excellent service, check in, concierge suggestions etc. Your system for breakfast needs to be improved. People serving in the Renoir - do not understand the coupon voucher provided that is presented for breakfast.

everything was great

Many stays here for business and pleasure. However, the last two visits may be my last. It’s summer weather, and air conditioning and a good nights sleep should be first requirements of a luxury hotel. Unfortunately, the air conditioning and any any fan cut out in the middle of the night. The room was stuffy and ruined our sleep. There’s no excuse for not providing a comfortable sleeping environment. Very disappointed

Room was suitably prepped according to preferences and last minute adjustments were very promptly handled. Great times at the restaurant and excellent leadership by Guido and service by waiter Thomas. Also wonderful waitress in the bar (love that Thurs. oyster special!) Also the concierge Kevin (think I've got the right name) was wonderful, especially at check-out with taxi (his colleague not so on top of it). Always a pleasure to be at the hotel!

This is where I stay when I come to Montreal for work. It has been a fantastic experience each time I have stayed. Your staff is so friendly, rooms are clean and comfortable and the restaurant is amazing.

Solid building, great staff, noise from exterior

It's my second stay in Sofitel hotel and both times we really happy with the service provided and very nice, welcoming service.

Greeting by Kevin and the valet service was outstanding. Checkin was very professional and friendly. Service at the outdoor patio was excellent. Room was very comfortable. Covid-19 procedures were well communicated. Great visit.

Hotel staff was great and friendly, location is perfect. Loved having the google cast feature.

Very professional Very clean and very respectful of the current Covid climate Service is always personal and exemplary

All went smoothly from check in to check out

What a fun time we had. It was great to get away and be able to enjoy the downtown core. The staff was very helpful and friendly. Loved my stay there and have plans to return in the near future. Nice location and the restaurant is great too.

Good stay and appreciated very much making the reservation with in-house agent Josiane Okuka. She tended to my requests so that my stay could be uninterrupted with service requests. Only recurring glitch are the bathrobes. Great service from house valet Oscar who found me a men's large; the suite only had women's medium! Same issue I had at the Sofitel in Luxemburg where they could not find anything bigger than a women's medium that would not even have fit some of staff! But Sofitel Berlin always has the right size and SO thankful that Montreal could find a fit! They were able to accommodate the fit on the stay after this one, too. I'm not an overly big man, but want a comfortable bathrobe fit Missed the usual extra chair in the suite, but should have called to ask about it. Restaurant maitre d' was supurb (from the Netherlands) and waiter Thomas and others great (had all my meals in the restaurant). Looking forward do dining there again despite the rather limited menu. I'll be staying there again shortly and look forward to the stay. Also, ACCOR seems to have a good COVID-19 policy running (although I miss room service!)

In these difficult times, the Sofitel Montreal finds a way to keep everyone safe while never sacrificing the elite service that keeps me coming back! It also helps that they have the most comfortable beds in Montreal.