Fairmont The Queen Elizabeth 4.5 stars

Customer review rating (ALL Rating) 4.5/5 5,159 reviews

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Fairmont The Queen Elizabeth - Image 1
Fairmont The Queen Elizabeth - Image 2
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900 Rene Levesque Blvd W, H3B 4A5 Montreal, Canada

Description

Hotel extras

  • Downtown Montreal hotel with easy access to Old Montreal

  • Diverse meeting facilities with capacities ranging from five to 1,600 guests

  • Urban food market and all-day restaurant featuring the finest local products

  • Spa and wellness center with a fully equipped gym and heated indoor pool

Our accommodation(s)

Hotel location

Fairmont The Queen Elizabeth

900 Rene Levesque Blvd W
H3B 4A5 Montreal
Canada

GPS:45.500503, -73.568202

Telephone
Fax +1 514-954-2256

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,159 reviews

TripAdvisor Rating  4.0/5  1,821 reviews

Central location to transportation and shopping

Customer review rating 5.0/5

Vince C. Couples - Confirmed reviews ALL

It was an extremely pleasant and enjoyable stay. Karina of the gold lounge was a fountain of knowledge and took time to show us on the map where to visit in Montreal. The Gold lounge team was extremely attentive overall and the housekeeping team was always very friendly and we found their casual day attire to be amusing and we were aware of the industrial action taken at that time.

Dear Wee Kei C., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

Perfect stay!

Customer review rating 4.5/5

Gretchen C. Couples - Confirmed reviews ALL

Our first visit to Montreal……also celebrating our 20th wedding anniversary. Everything was wonderful. Staff was very friendly, courteous and helpful. Our room was perfect, very clean and everything we needed. We will definitely be back!!

Dear Gretchen C., Thank you so much for taking the time to share your wonderful experience with us. We're thrilled to hear that you had a memorable stay in Montreal, and we're honored that you chose our hotel to celebrate your 20th wedding anniversary. It's very nice to know that our team made a positive impression with their friendly and attentive service, and that your room was everything you needed for a comfortable stay. We are always committed to providing a high level of hospitality, and your feedback truly makes our efforts worthwhile. Congratulations again on your anniversary, and we look forward to hosting you again soon. Sincerely, Astrid Fournel, Guest services director

Wonderful Time as usual

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very enjoyable, excellent service as always by your staff.

Dear Alan W., Thank you so much for your review. We are delighted to hear that you had another wonderful stay with us. It's always a pleasure to know that our service continues to meet your expectations and that you had an enjoyable experience. Your loyalty means a great deal to us, and we look forward to welcoming you back for many more memorable visits in the future. Sincerely, Astrid Fournel, Guest service director

Well located. Overall clean. Unbelievably priced room service….and why as the goods not that special.

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Unbelievably priced food and room service….and why as the food does not at all warrant the price. Won’t stay again….even if my company is paying for it.

Dear Keith M N., Thank you for taking the time to share your thoughts. We're pleased to hear that you appreciated our hotel's location and overall cleanliness. We also regret to hear that our room service pricing and food quality did not meet your expectations. We strive to offer a high standard of service and value for all our guests, and we're sorry to learn that we fell short in this area. Your feedback is important to us, and we will review our menu offerings and pricing to ensure we continue to meet the needs and expectations of all our guests. We appreciate your comments and hope we have the opportunity to improve your experience in the future. Best regards, Astrid Fournel, Guest service director

Convenient location, but several issues

Customer review rating 1.5/5

Anees Business - Confirmed reviews ALL

The location was convenient for my work conference, but the experience was lacking in other areas. The elevator was particularly frustrating – it would buzz constantly when more than one person tried to enter, and there was a disconnect between elevators on different levels, requiring guests to switch elevators between the main floor and lower levels, which was not convenient. The room lighting was odd, and many lamps didn’t work. While the staff were very nice and helpful, these other issues made it a disappointing stay.

Dear Anees B., Thank you for sharing your thoughts on your recent stay with us. We’re happy to hear that our location was convenient for your work conference, and that you found our staff to be friendly and helpful. We do, however, apologize for the frustrations you experienced with the elevators and room lighting. Please note that the need to switch elevators between different levels is primarily a safety measure, as our hotel is built above the central train station. We understand this can be inconvenient, but it is in place to ensure the safety of all our guests. Regarding the lighting in your room, we sincerely apologize for the inconvenience caused by non-functioning lamps. We will immediately address this with our maintenance team to ensure that such issues are resolved for future guests. We truly appreciate your feedback, as it helps us improve. We hope to have the chance to welcome you back for a more seamless experience next time. Sincerely, Astrid Fournel, Guest srvice director

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Other web-users rate our hotel

  • 1,053 reviews 9.1/10 Location
  • 1,854 reviews 6.8/10 Room
  • 2,127 reviews 8.2/10 Service
  • 115 reviews 4.7/10 WiFi
  • 699 reviews 4.4/10 Comfort
  • 529 reviews 6.6/10 Cleanliness
  • 354 reviews 4.7/10 Value
  • 183 reviews 7.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.