Fairmont The Queen Elizabeth 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,929 reviews

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Fairmont The Queen Elizabeth - Image 1
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900 René Lévesque Blvd West, H3B 4A5 Montreal, Canada

Description

Hotel extras

  • Downtown Montreal hotel with easy access to Old Montreal

  • Diverse meeting facilities with capacities up to 1,600 guests

  • Urban food market and all-day restaurant featuring the finest local products

  • Spa and wellness center with a fully equipped gym and heated indoor pool

Our accommodation(s)

Hotel location

Fairmont The Queen Elizabeth

900 René Lévesque Blvd West
H3B 4A5 Montreal
Canada

GPS:45.500503, -73.568202

Telephone
Fax +1 514-954-2256

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,929 reviews

Customer review rating 5.0/5

Moche A. Couples - Confirmed reviews ALL

They took care of us and our needs

Dear Mr A., Thank you for your kind words. We are delighted to hear that our team provided exceptional care during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Kind regards, Ella Westbrook Assistant Front Office Director Fairmont The Queen Elizabeth

Customer review rating 4.0/5

Mary M. Business - Confirmed reviews ALL

2 night stay - the hotel is beautiful and the staff are helpful and friendly

Dear Ms M., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel beautiful and our staff friendly and helpful. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Ella Westbrook Assistant Front Office Director Fairmont The Queen Elizabeth

Customer review rating 5.0/5

Sandra M. Business - Confirmed reviews ALL

One night trip. Received an unexpected upgrade.

Dear Ms M., Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay and appreciated the upgrade. It is our goal to provide comfort and convenience for all our guests. Kind regards, Ella Westbrook Assistant Front Office Director Fairmont The Queen Elizabeth

Customer review rating 2.0/5

Ashifa J. Business - Confirmed reviews ALL

My profile states I don’t want a room near the ice machine - and get a room opposite the ice machine. My mattress was worn out - ended up with a back ache after 3 days. My phone didn’t work so had to go to the front desk to order my room service. The outlet on one side of the bed didn’t work. You need to have a team member stay more than 1 night in your low quality rooms to ensure it at least meets the minimum standard. I had already unpacked as I was there for 3 nights so couldn’t be bothered to request a change of rooms. I was there for 4 days for work and was already overwhelmed with being extremely busy so dealt with the low quality room.

Customer review rating 4.5/5

Frank T. Couples - Confirmed reviews ALL

Overall, the stay was very good. The room was clean, well-appointed, and comfortable. The Artisan served a healthy, tasty breakfast, and the staff there was excellent. Check-in and check-out were smooth and fast. Negatives: (1) The elevators were slow to arrive without seeming to be overly busy. (2) The shower could be very cold (most of the dial) or very hot (tiny part of the dial), with less than a micrometer of the dial available for mixing hot and cold.

Dear Mr T., Thank you for sharing your feedback regarding your recent stay at Fairmont The Queen Elizabeth. We are delighted to learn that you enjoyed the cleanliness and comfort of your room, as well as the quality of breakfast at The Artisan. We appreciate your compliments about our staff and the efficiency of the check-in and check-out processes. We acknowledge your concerns regarding the elevator service and the temperature regulation in the shower. Your comments are valuable and will be taken into consideration as we continuously strive to enhance our guest experience. Sincerely, Ella Westbrook Assistant Front Office Director Fairmont The Queen Elizabeth

Other web-users rate our hotel

  • 818 reviews 9.2/10 Location
  • 1,427 reviews 6.9/10 Room
  • 1,623 reviews 8.1/10 Service
  • 25 reviews 7.8/10 WiFi
  • 562 reviews 4.3/10 Comfort
  • 382 reviews 7/10 Cleanliness
  • 171 reviews 8/10 Breakfast
  • 113 reviews 8.3/10 Wellness Area

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