Fairmont The Queen Elizabeth 4.5 stars

Customer review rating (ALL Rating) 4.5/5 4,006 reviews

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Description

Hotel extras

  • Downtown Montreal hotel with easy access to Old Montreal

  • Diverse meeting facilities with capacities up to 1,600 guests

  • Urban food market and all-day restaurant featuring the finest local products

  • Spa and wellness center with a fully equipped gym and heated indoor pool

Our accommodation(s)

Hotel location

Fairmont The Queen Elizabeth

900 René Lévesque Blvd West
H3B 4A5 Montreal
Canada

GPS:45.500503, -73.568202

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,006 reviews

Customer review rating 3.5/5

Hudson L. Business - Confirmed reviews ALL

Great location, friendly staff, and clean, well-maintained facilities. Overall, I had a pleasant stay. The only downside was the view from my room on the fourth floor—it was the worst hotel view I've ever had.

Customer review rating 5.0/5

Marie S. Business - Confirmed reviews ALL

What a great hotel to stay at; super-close for the Habs game. Staff were friendly and went above and beyond to ensure my stay was comfortable and I had everything I needed - including a mini-fridge for my room. Special thanks to Fabrice who showed exceptional hospitality to me and my 100+ colleagues!

Customer review rating 2.5/5

Rosalind B. Business - Confirmed reviews ALL

I was told I would have a city view, however my window faced a cathedral which blocked the view of anything else. My room was small, felt cramped, and the furniture was low-quality - a renovation is recommended. Check-in was quick and the location of the hotel is very convenient.

Customer review rating 3.0/5

Shane K. Couples - Confirmed reviews ALL

Room upgrade not as I expected, and plagued with a few tedious issues I chose to stay at this Fairmont property (first time), as I have always had in mind a dream of staying at every Fairmont Hotel across Canada, and this trip with my girlfriend included Montreal Queen Elizabeth, Chateau Frontenac and back to the Queen Elizabeth this past week. I prepaid for a King room. Upon check in I was offered an upgrade to a Gold Room, which seemed good value for money at the time. I have never stayed at the Queen Elizabeth before, so my experience was based on the Banff Springs and Chateau Lake Louise. I can say that the Gold Room experience is underwhelming at the Queen Elizabeth. We were taking in the Canadiens playoff hockey Monday evening, we checked in at 2pm and went to the 21st floor lounge. No snacks were available, pretzels and a few other cold snacks (jujubes). I found the lounge quite small, limited views of the city and I was surprised a complimentary drink was not available as in the Banff Springs. The 8pm hockey game went to overtime, so late night, and breakfast later in the am underwhelming. Struggling to see the experience living up to expectations. With regards to plagued with other tedious issues. When we left the lounge, our keys to our room no longer worked. Oddly, this occurred every afternoon, Monday at the Queen Elizabeth, Tuesday afternoon at the Chateau Frontenac, and again Wednesday afternoon at the Queen Elizabeth. Weird. Check ins and outs were slow. Lots on button clicks by staff, there appears to be no sense of urgency, as travellers we are keen to get moving. Lastly, on Tuesday evening we returned to the Chateau Frontenac from dinner, looking to watch the hockey game the hotel bar which unfortunately was full, wait time 30-40 minutes, and there was a heavy squall outside, other optionss... staff said none so what are you to do in the hotel? Room and mini bar. Lots of rules with the mini bar and what we actually drank to what we looked at while deciding needed to be clarified at check out. Lobby bars are such an essential part of a hotels experience. I want to highlight that both my girlfriend and I are business travellers working for corporations in Calgary in senior roles. I am a Gold Member for life with the Westin /Marriott, I have broad hotel experience globally travelling on business & being an expat for 13 years on four continents.

Customer review rating 5.0/5

Lawrence L. Couples - Confirmed reviews ALL

From the time we checked in to our departure everything was excellent.

Other web-users rate our hotel

  • 822 reviews 9.2/10 Location
  • 1,439 reviews 6.9/10 Room
  • 1,649 reviews 8.1/10 Service
  • 26 reviews 7.6/10 WiFi
  • 562 reviews 4.3/10 Comfort
  • 388 reviews 6.8/10 Cleanliness
  • 179 reviews 7.9/10 Breakfast
  • 116 reviews 8.4/10 Wellness Area

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