Fairmont The Queen Elizabeth 4.5 stars

Customer review rating (ALL Rating) 4.5/5 4,019 reviews

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Fairmont The Queen Elizabeth - Image 1
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900 René Lévesque Blvd West, H3B 4A5 Montreal, Canada

Description

Hotel extras

  • Downtown Montreal hotel with easy access to Old Montreal

  • Diverse meeting facilities with capacities up to 1,600 guests

  • Urban food market and all-day restaurant featuring the finest local products

  • Spa and wellness center with a fully equipped gym and heated indoor pool

Our accommodation(s)

Hotel location

Fairmont The Queen Elizabeth

900 René Lévesque Blvd West
H3B 4A5 Montreal
Canada

GPS:45.500503, -73.568202

Telephone
Fax +1 514-954-2256

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,019 reviews

Customer review rating 4.5/5

Tammy K. Families - Confirmed reviews ALL

Hotel was very clean and well located! We drove from Cape Breton, NS with our truck, parking was a bit frustrating when we arrived. We had all intention to do valet parking, when we pulled up, they told us they could not park our truck because we had studded tires but we could drive down ourselves and park (which we found very strange). When we got down to valet parking, they then told us, we could not park down there due to the studded tires...we then had to park on the street and still paid 40$ per day! I did understand before coming that the Hotel did not own the parking but again, we had all intentions of doing valet and not moving for the 4 days.

DearMs. K., Thank you for your feedback regarding your recent stay at Fairmont The Queen Elizabeth. We are delighted to hear that you found our hotel clean and well-located, as we strive to provide a welcoming environment for our guests. We understand that the parking situation you encountered was frustrating, particularly with your truck and the studded tires. It is indeed our policy to ensure the safety and compliance of all vehicles in our parking facilities. While we regret any inconvenience caused by our valet service's limitations, we appreciate your understanding of our parking arrangements. Your experience highlights an important aspect of our service that we will continue to evaluate. We hope to welcome you back in the future for another enjoyable stay. Best regards, Luxshmen Sellathurai Night Director

Customer review rating 3.5/5

Jenny-ann B. Couples - Confirmed reviews ALL

Only stayed for one evening. The staff was very professional and helpful.

Dear Ms. B., Thank you for your feedback. We are pleased to hear that you enjoyed your stay and found our staff professional and attentive. We value your comments and hope to enhance your experience further in the future. Best regards, Luxshmen Sellathurai Night Director

Customer review rating 3.5/5

Chelsea G. Friends - Confirmed reviews ALL

It was unfortunate we didn’t have google chromecast in our room. Every Fairmont room I’ve stayed in recently has had it and we were expecting that.

Dear Mrs G., Thank you for your feedback regarding your recent stay. We appreciate your positive notes on our location. I regret that your expectations regarding the in-room entertainment options were not met, as not all rooms are equipped with Chromecast. Your comments will be noted for future consideration. Kind regards, Ella Westbrook Assistant Front Office Director

Customer review rating 4.5/5

Patricia R. Couples - Confirmed reviews ALL

Very pleasant welcome at front desk. Comfortable room. Good room service. Bathroom not very roomy to say the least but we did ask for a basic room. Also we still didn’t get our credit for a mini bar we didn’t take. Overall a great stay and we will be back.

Dear Ms. R., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed a pleasant welcome and found your room comfortable. We appreciate your understanding regarding the bathroom size, as it aligns with your choice of a basic room. However, we apologize for the oversight regarding the mini bar credit; please reach out to our front desk for clarification. We look forward to welcoming you back in the future. Best regards, Luxshmen Sellathurai Night Director

Customer review rating 4.0/5

Filipe D. Families - Confirmed reviews ALL

Overall good experience BUT very surprised with the state of the bedding. The mattress cover was soiled.

Dear Mr D., Thank you for your kind words regarding our facilities. I sincerely apologize for the condition of the bedding during your stay. Cleanliness is a top priority, and your feedback will be reviewed with our housekeeping team to ensure we uphold our standards. Best regards, Ella Westbrook Assistant Front Office Director

Other web-users rate our hotel

  • 840 reviews 9.2/10 Location
  • 1,471 reviews 6.8/10 Room
  • 1,656 reviews 8.1/10 Service
  • 25 reviews 6.4/10 WiFi
  • 563 reviews 4.1/10 Comfort
  • 464 reviews 7.3/10 Amenities
  • 407 reviews 7.4/10 Food
  • 392 reviews 7/10 Cleanliness

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