Fairmont The Queen Elizabeth 4.5 stars

Customer review rating 4.5/5 12,340 reviews

#ALLSAFE Accor

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Fairmont The Queen Elizabeth
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+ 26 Services
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Hotel extras

Establishment no. 51981. Fairmont the Queen Elizabeth is directly connected to the central train station, subway, and the famous Underground City, a 30-km-long pedestrian network linking restaurants, malls, attractions, sporting venues, and more.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Boat excursions
  • Bicycles rental (Nearby)Paying
Catering
  • 3 restaurant(s)
  • 1 bar(s)
Business services
  • 35 meeting room(s)
  • Congresses/conventions
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Fairmont The Queen Elizabeth

900 Rene Levesque Blvd W
H3B 4A5
montreal
canada

Tel: +15148613511

Fax: (+1)5149542256

Check-in from 16h00

Check out up to 12h00

  • By plane

    MTL / PIER ELL TRUDEAU INTL APT At 19.2km / 11.93 miles

GPS :45.500503, -73.568202

Our accommodation(s)

The guestrooms are decorated with contemporary flair in rich earth tone and are equipped with the latest modern amenities - including two telephone lines and High Speed Internet access. Fairmont guestrooms can accommodate up to four people - depending upon bed type.

Fairmont 2 Doubles

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont King

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont View 2 Doubles

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont View King

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe 2 Queens

  • Max. number of persons: 6
  • Area: From 39 / 420 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe View King

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Gold King

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Gold Large King

  • Max. number of persons: 2
  • Area: From 44 / 474 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe King

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Gold 2 Doubles

  • Max. number of persons: 4
  • Area: From 41 / 441 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Signature Fairmont Gold King

  • Max. number of persons: 2
  • Area: From 42 / 452 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Large Signature King

  • Max. number of persons: 2
  • Area: From 56 / 603 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

ROSÉLYS RESTAURANT

Type of cuisine: Bistronomy

Get ready for a memorable bistronomy experience from morning until night while savouring fresh produce from our Marché Artisans. Rosélys is a friendly restaurant where you eat well and where you want to come back for any occasion. Temporarily closed.

Lunch

06:30 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MARCHÉ ARTISANS

Type of cuisine: Gourmet

Discover a modern environment that stimulates the senses at Marchés Artisans, the hotel's pantry. The first urban market in a Canadian hotel offers take-out dishes, on-site consumption and exclusive fine products.

KREMA CAFÉ

Type of cuisine: Gourmet

This gourmet space comes to life thanks to the scents of high-quality coffee beans and the delicate aromas of freshly baked products. Temporarily closed.

Lunch

06:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NACARAT BAR

Non contractual photo

The atmosphere draws its inspiration from the fusion between the glam rock era of Ziggy Stardust and the modernity of the 21st century. Sensual and sophisticated; behind the counter, artists master liquids as chefs do with food. Temporarily closed.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 35

  • Maximum size: 742

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 630 people

Find out more

Our guest reviews for
Fairmont The Queen Elizabeth

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

12,340 reviews

Perfect

Customer review rating 4.5/5

Felix Business - 24/03/2020 Confirmed reviews ALL

Got everything we hoped for! It was a short stay, but a perfect one!

Dear Mr. T., We hope you are having a great day! We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We appreciate, value and thank you for your continued support! Sincerely, Viviane Denommée Front Office Director

Well located

Customer review rating 4.5/5

Jeff Couples - 20/03/2020 Confirmed reviews ALL

Overall - good stay. Had a bad experience speaking to a housekeeping person, where I was treated condescendingly when I asked about the logistics of doing laundry with the hotel. Otherwise, my experience was decent.

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will communicate your comment regarding the housekeeper attitude to our housekeeping director so we can address this directly. I am sorry you did receive this kind of service and please accept my sincerest apologies. This is not the service we want to offer. You can always reach us before your future stay, we will make sure it is the most memorable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Most Enjoyable

Customer review rating 4.5/5

Joe Business - 19/03/2020 Confirmed reviews ALL

I was in the hotel for 5 nights for a business conference. The hotel staff, location and all that goes into staying in a hotel was above average.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our front office team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Great stay

Customer review rating 4.5/5

Vincent O. Business - 18/03/2020 Confirmed reviews ALL

Great overall experience

Cher Monsieur O., Nous vous remercions pour vos commentaires suite à votre séjour à notre hôtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous revoir lors de votre prochain à Montréal. Sincèrement, Viviane Denommée Directrice de la réception

Well situated

Customer review rating 4.5/5

Anonymous Business - 18/03/2020 Confirmed reviews ALL

Ideally located and steps away from everything needed including the train and metro. Hotel has great amenities. Room was comfortable, quiet and great view on Mont Royal!

Dear Mrs V., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Queen E: Location, comfort, convenience, SERVICE, friendly staff, good food,

Customer review rating 4.5/5

John W. Business - 18/03/2020 Confirmed reviews ALL

This was my most recent of many business/pleasure trips to Montreal with uncomfortable winter weather. My stay in the hotel was very pleasant and the proximity to VIA RAIL was very convenient.

Dear Mr W., We hope you are having a great day. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Good Stay

Customer review rating 4.5/5

Michael W. Business - 18/03/2020 Confirmed reviews ALL

Generally I had a good stay that met my expectations. It was consistent with other trips. A few changes from previous trips: Artisan closed early forcing me to order room service. My fitness equipment was all wrong sizes. I don’t believe the attendant misunderstood but rather there was nothing else available. We had verified my sizes.

Dear Mr W., We truly hope you and your family are doing great! We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will pass along your comment regarding the opening hours of the Artisan Market to our food and beverage director. I want to apologize for the lack of sizes for your Fairmont Fit. This should not happen and I will follow up myself with our inventory to make sure that we have enough of every size for our guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Treated Well in a Fairmont Gold Room

Customer review rating 4.5/5

Anonymous Couples - 17/03/2020 Confirmed reviews ALL

We enjoyed our stay in a Fairmont Gold room and in the lounge upstairs.

Dear Mr J., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will read your comment to Marie-Pier, I am sure that she will be very happy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Good stay

Customer review rating 4.5/5

Anonymous Business - 17/03/2020 Confirmed reviews ALL

They were very nice to allow me for late check out

Dear Mrs G., We hope you and your family are doing great. We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very happy you enjoyed your later departure! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a wonderful day! Sincerely, Viviane Denommée Front Office Director

Great hotel

Customer review rating 4.5/5

Ghislaine Families - 17/03/2020 Confirmed reviews ALL

I loved my stay here. The room was beautiful and very comfortable. I slept very soundly, found that the quietness and the comfortable bed was as expected for a Fairmont. The location is wonderful, easy walking distance to shopping and restaurants. I will definitely be staying here again in the near future.

Dear Mrs T., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Good stay

Customer review rating 4.5/5

Patrick C. Business - 16/03/2020 Confirmed reviews ALL

Great rooms, great service , loved it

Cher Monsieur C., Nous espérons que vous et votre famille vous portez bien! Nous vous remercions pour vos commentaires suite à votre séjour. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous revoir lors de vos prochains déplacement. Nous vous souhaitons une superbe journée. Sincèrement, Viviane Denommée Directrice de la réception
Customer review rating 4.5/5

Alejandro Business - 16/03/2020 Confirmed reviews ALL

I stayed before renovations. I value modern touches. But I feel Accor didn't understand Fairmont's proposal and heritage. I know many Accor's brands around the world and I feel it didn't do well into the way this Fairmont was renovated. I also visited Royal York where renovations kept the style. I have stayed at McDonalds and I hope it will be done better. Please, take a look at carpets designs...lighting...furniture.... Class....it is all about class. EVEN for young and dynamic customers as I AM.

Dear Mr D., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont The Queen Elizabeth. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies regarding the service provided at the front desk. Please rest assured that we have taken the appropriate measures to address the problem with our teams in order to prevent any future occurrence. You are right and we should always have someone at the desk and I will follow up with our night manager. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Viviane Denommée Front Office Director

The most wonderful staff!

Customer review rating 4.5/5

Bette V. Couples - 16/03/2020 Confirmed reviews ALL

We just love this hotel. The staff is so kind and friendly. The accomodations are clean and gorgeous!

Dear Mrs v., We hope you and your family are safe! We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a wonderful day! Sincerely, Viviane Denommée Front Office Director
Customer review rating 4.5/5

Anonymous Business - 16/03/2020 Confirmed reviews ALL

Friendly staff, upgraded rooms, comfortable beds, easy check in and check out

Dear Mr J., We hope you and your family are doing great! We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Great stay

Customer review rating 4.5/5

Wes K. Business - 13/03/2020 Confirmed reviews ALL

I had an extraordinary experience.

Dear Westley K., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth! We are thrilled to head that you had an extraordinary experience! I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I noticed that you rated our “ALL Loyalty Program” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaele Beauchamp-Gozzi Assistant Front Office Director

excellent location, professional staff

Customer review rating 4.5/5

Bc Couples - 13/03/2020 Confirmed reviews ALL

check in and out was very simple and appreciated. The lobby market and coffee shop staff were friendly and efficient. Products were good.

Dear Mr. C., We hope you and your family are doing great. We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a wonderful day! Sincerely, Viviane Denommée Front Office Director
Customer review rating 4.5/5

Elise Couples - 13/03/2020 Confirmed reviews ALL

As usual, we loved our stay on the gold floor Access to the lounge on the 21st floor provides for great amenities. We ate, enjoyed beverages, used the computer area and were able to wait for our train there after checking out from our very comfortable room.

Dear Mme R., We hope you and your family are doing great! We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a wonderful day! Sincerely, Viviane Denommée Front Office Director

another great experience

Customer review rating 4.5/5

Duncan W. Business - 13/03/2020 Confirmed reviews ALL

was in Montreal to attend an Industry Function that was staged at the Queen E --- and the overall experience was fantastic --- loved the room I was assigned ( 1716 ) - comfortable and quiet ---- enjoyed my dining experience at the main restaurant and Artisan - wonderful innovative menus ----- and the service we received at the AQMAT Gala was wonderful ---- staff interaction was super - overall a great experience

Dear Mr. W., We truly hope you and your family are doing great! We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will let Johnny know your beautiful comment about his service. He will be really happy! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Beautiful great location wonderful staff

Customer review rating 4.5/5

David K. Couples - 11/03/2020 Confirmed reviews ALL

We came for the snow and were happily rewarded. Loved the accessible underground. The rooms were elegant and beds super comfortable. Karina and Elizabeth on the gold floor were particularly outstanding.

Dear Mr. K., We hope you and your family are safe! We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will make sure to pass along your comment to Karina and Elisabeth. I am sure they will be pleased to read it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

very good location, very nice renovated room

Customer review rating 4.5/5

M I. Business - 11/03/2020 Confirmed reviews ALL

I loved the Fairmont in Montreal. It was very well located, beautifully renovated rooms (although the washroom was small), and the concierge was unbelievable amazing! I forgot my jewerly in the safety box, and they returned to my home. This is a big bonus! and I will make sure to let everyone know how reliable , honest and efficient your personnel is. thank you!

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