Novotel Montreal Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 2,549 reviews

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Novotel Montreal Centre - Image 1
Novotel Montreal Centre - Image 2
Novotel Montreal Centre - Image 3
Novotel Montreal Centre - Image 4
1180 rue de la Montagne, CITQ ID: 603396, H3G 1Z1 Montreal, Canada

Description

Hotel extras

  • In the heart of the city

  • Restaurant, bar, and terrace

  • Sports room open 24 hours a day

  • Indoor public paying car park, which can be accessed from the hotel

  • Free WiFi

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior 2 Double Beds

Photo out of - Superior 2 Double Beds

Work & relax in peace. The Superior Room combines a modern decor, ergonomics & hi-tech amenities: hypoallergenic duvet & pillows, mini-bar, kettle & Nespresso machine, flatscreen TV, safe & Internet.

Max. number of persons
4
Area
From 27 m² / 290 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 27 m² / 290 sq ft
  • Bedding 2 x Double bed(s)
See availabilities

Special attention for you. The Executive room provides a VIP reception: Hypoallergenic down comforters and pillows, free Internet, Nespresso machine, 2 bottles of water, bathrobes

Max. number of persons
2
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 26'/66 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Montreal Centre

1180 rue de la Montagne, CITQ ID: 603396
H3G 1Z1 Montreal
Canada

GPS:45.496681, -73.572604

Telephone
Fax +1 514-861-0992
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 227 rooms
  • 3 rooms for people with reduced mobility
  • 63 family rooms
  • 227 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Luggage storage

  • Luggage storage

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks Currently unavailable
  • Hot meals Currently unavailable

Breakfast

  • Buffet Additional charge

Business

8 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Play area
  • Children''s TV Channels

Well-being

Exercise center

  • On site
  • On site
  • Indoor parking
  • Public
  • 50 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.95 m / 6.5 ft

  • Parking pricing: 30 CAD 30 CAD Per day

Services & equipment

  • Intercom
  • Stairs

Vehicles

  • Motorcycle places

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

L 'O RESTAURANT ET LOUNGE

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu

A warm welcome awaits you at the L'Ô restaurant, which offers a simple and generous seasonal menu. Enjoy elegantly-prepared cuisine with international and local influences. Open from 6am until midnight

Bar L'Ô, located within the restaurant, is the ideal place to enjoy a drink after a long day's work or a day spent exploring Montreal. Our array of cocktails and menu of tempting options are sure to tantalize your taste buds.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,549 reviews

Customer review rating 5.0/5

Susan B. Friends - Confirmed reviews ALL

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Customer review rating 4.0/5

Nghak S. H. L. Friends - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General manager

Customer review rating 4.5/5

Kimberly K. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Customer review rating 4.0/5

David A. A. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Customer review rating 3.5/5

Michael S. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General manager

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Customer review rating 4.0/5

Nghak S. H. L. Friends - Confirmed reviews ALL

Good location, good size of the room

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General manager

Customer review rating 4.5/5

Kimberly K. Families - Confirmed reviews ALL

Quiet, comfortable, perfect location Slight drawback: cold water only got to lukewarm, made brushing teeth/drinking water a bit unpleasant

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Customer review rating 4.0/5

David A. A. Business - Confirmed reviews ALL

mostly positive but not an inexpensive stay, Parking was A. plus and I suspecct $30 per eveing is the going downtown Montreal rate, so we paid for the convenience. While the full breakfast buffet included some foods beyond the standard free continental breakfasts, it was not worth $26.00 A. day. Also the bar prices, especially for hard liquor, was eye-openingly high. Otherwise we took advatage of the Fitness room, which was well located. Overall, while expensive, the hotel was clean and very pleasant. I would recommend to others but caution on the costs. Overall 8/10.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Customer review rating 3.5/5

Michael S. Couples - Confirmed reviews ALL

Room was clean. Bed was comfy. Good location.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General manager

Customer review rating 5.0/5

Leslie S. Friends - Confirmed reviews ALL

We stayed in this hotel for easy access to different venues and the entertainment district. Clean, spacious rooms. Liked their green initiatives. Staff is very kind and friendly.

Dear Leslie S., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Customer review rating 4.0/5

Philip C. Couples - Confirmed reviews ALL

We were very satisfied with our room. It was clean, comfortable and spacious. The staff were great, all very kind and efficient, with a special mention for Kaela on the reception desk. We also enjoyed good breakfasts, and we had one dinner in the restaurant which was very good. Our only quibble was the temperature in the restaurant. It was quite cold, and when we said this to the staff they said they'd had several complaints but that they couldn't adjust the temperature.

Dear Philip C., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Customer review rating 3.5/5

Michael K. Families - Confirmed reviews ALL

Rooms are nice and feel like they were recently renovated. Rooms and hallways have a damp smell. Breakfast was crowded and loud.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General manager

Customer review rating 4.5/5

Ralph O. Couples - Confirmed reviews ALL

We come frequently to Mttrl and stay at the Novotel because it is centrally located and the service is excellent .

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Customer review rating 4.5/5

Brenda B. Couples - Confirmed reviews ALL

I found the location very convenient and the hotel staff friendly and helpful. The room was comfortable and clean. I would choose this hotel the next time I visit Montreal.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General manager

Customer review rating 5.0/5

Lloyd R. Solo - Confirmed reviews ALL

Check-in was fast. I was met with fast and friendly service. The staff were very friendly. The restaurant food was also delicious. I highly recommend this hotel! A+ 😁

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Customer review rating 4.5/5

Susan B. Couples - Confirmed reviews ALL

We love staying at the Novotel downtown Montreal. Walking distance to everything including the train station & Bell Centre.

Dear Susan B., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Customer review rating 5.0/5

Jason M. Friends - Confirmed reviews ALL

I love your breakfast. Love the hotel. Always stay there when I am in town.

Dear Jason M., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Customer review rating 3.0/5

Hana J. Business - Confirmed reviews ALL

I discovered blood stains on my comforter. The Concierge ended up changing my bedsheets and pillowcases. I only received a $50 credit which is shocking given this experience. I have never encountered this issue in all my years of using hotels and would not have expected it at a Novotel hotel. Also, the next morning, I went to use the women's washroom on the ground floor only to find a man inside cleaning it without having proper signage to warn women. I politely asked him to leave until I finished using the washroom.

Dear Hana J., Thank you for taking the time to tell us about your experience at the Novotel Montréal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Deegan General manager

Customer review rating 3.5/5

Caroline S. Families - Confirmed reviews ALL

We may have something taken from our room /wardrobe as my mum just realised her charm on her jacket's zip is missing while we stays there and when we came back from Quebec trip it was still attached. And she was not wearing the jacket the next day as she left it hanged in the wardrobe while we have outing on the next day ( 4th Sept). When we took out the jacket and straight put it in to our backpack on 5th Sept we just realised that something missing when we already arrived in airport and took it out from backpack after security check. It was not something just being clipped on. So it won't fell off easily and will need to be taken off.

Customer review rating 4.5/5

Jeff M. Business - Confirmed reviews ALL

Great first impression at the concierge desk. Welcoming staff easy check in and room was available prior to 4pm which was a bonus.

Dear Jeff M., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Customer review rating 4.5/5

Christelle S. Families - Confirmed reviews ALL

Well located, comfortable, spacious double king room and nice people.

Dear Christelle S., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Customer review rating 4.5/5

Janelle N. Solo - Confirmed reviews ALL

I found the hotel to be conveniently located and quite comfortable. The breakfast was adequate. There is a bit of street noise in the rooms facing the street, but it wasn’t too bad.

Dear Janelle N., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General Manager

Customer review rating 5.0/5

Clayton C. Families - Confirmed reviews ALL

Excellent hotel in terms of cleanliness, location, services, price, comfort and parking. Best place to stay downtown Montreal.

Dear Clayton C., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Customer review rating 4.5/5

Garry F. Couples - Confirmed reviews ALL

Overall we found this hotel to be very comfortable, clean and in a perfect location for our stay. All the staff we encountered were helpful and friendly, particularly the desk staff who advised us on things to see and how to get there. Our room was spacious if a little dimly lit. The bathroom was clean and the shower was great. The extractor didn't seem to work, or maybe it was just VERY quiet? The breakfast was disappointing with few vegan options and nothing on offer being clearly labeled. Every morning we had to wait for plant-based milk and hot water to be brought rather than it being readily available. However the restaurant staff were accommodating.

Dear Garry F., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Other web-users rate our hotel

  • 1,102 reviews 9.4/10 Location
  • 1,219 reviews 7.9/10 Room
  • 1,268 reviews 9.2/10 Service
  • 15 reviews 7.7/10 WiFi
  • 653 reviews 7.5/10 Comfort
  • 568 reviews 8.3/10 Cleanliness
  • 418 reviews 8.2/10 Breakfast
  • 259 reviews 7/10 Food

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