Novotel Montreal Centre Hotel 4 stars

Customer review rating 4.4/5 5,068 reviews
Novotel Montreal Centre
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+ 23 Services
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Room 1

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Hotel extras

  • In the heart of the city

  • Restaurant, bar, and terrace

  • Sports room open 24 hours a day

  • Indoor public paying car park, which can be accessed from the hotel

  • Free WiFi

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • PIERRE ELLIOT TRUDEAUPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 8 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Montreal Centre

1180 rue de la Montagne
H3G 1Z1
montreal
canada

Tel: +15148616000

Fax: (+1)5148610992

Contact email

Check-in from 15h00

Check out up to 12h00

  • LUCIEN L'ALLIER :   ORANGE LUCIEN L'ALLIER

  • PEEL :   GREEN PEEL

  • By plane

    MONTREAL At 0.1km / 0.06 miles

  • By plane

    MONTREAL MIRABEL At 35km / 21.88 miles

  • By plane

    PIERRE ELLIOT TRUDEAU At 20.11km / 12.5 miles - Shuttle paying

  • By plane

    PLATTSBURG INTL AIRPORT At 100km / 62.14 miles

  • By train

    GARE CENTRALE At 0.5km / 0.31 miles

GPS :45.496681, -73.572604

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior 1 King Bed And 1 Sofa

  • Max. number of persons: 4
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior 2 Double Beds

  • Max. number of persons: 4
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with king-size bed, recently renovated, free local calls & high-speed Internet

  • Max. number of persons: 2
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

L 'O RESTAURANT ET LOUNGE

Type of cuisine: International

A warm welcome awaits you at the L'Ô restaurant, which offers a simple and generous seasonal menu. Enjoy elegantly-prepared cuisine with international and local influences. Open from 6am until midnight

Lunch

11:30 - 16:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L O

Photo non contractuelle / Strictly non binding

Bar L'Ô, located within the restaurant, is the ideal place to enjoy a drink after a long day's work or a day spent exploring Montreal. Our array of cocktails and menu of tempting options are sure to tantalize your taste buds.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 118

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Montreal Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,068 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,134 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

No reason not to be satisfied

Customer review rating 4.4/5

Marc Couples - 24/02/2020 Confirmed reviews ALL

Stayed only for one night. The woman who checked us in was friendly, and the process was Easy. She gave us recommendations and was very helpful and pleasant to deal with. The room was clean, felt recently renovated, and had a cool vibe. Location was also great. Due to our airline discount, we can honestly say that the product we got was way above our expectations. Good job everyone. Would definitely return and recommend.

Dear Marc P., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager
Customer review rating 4.4/5

Hamza C. Business - 24/02/2020 Confirmed reviews ALL

Breakfast was not included and I had to call 3 times to get the hold released and still not released after 2 weeks. Lots of noise early morning couldn’t get enough sleep.

Dear Hamza c., Thank you for taking the time to tell us about your experience at the Novotel Montréal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Deegan General manager

Well located

Customer review rating 4.4/5

Sylvie L. Families - 22/02/2020 Confirmed reviews ALL

Very good in general except for the parking, we were parked in lowest level. No elevator on this level. We had to look for it to find out we had to take the stairs to the next level to get to the elavator. All this carrying our luggages and up the stairs wasn't the best. Other than this our stay was great.

Dear Mrs L., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General Manager

Nice location

Customer review rating 4.4/5

Anonymous Families - 22/02/2020 Confirmed reviews ALL

Good location for a short stay in Montreal.

Dear Mr g., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General Manager

Comfortable well lite rooms

Customer review rating 4.4/5

Brian Business - 22/02/2020 Confirmed reviews ALL

Rooms are very comfortable, well lite and very clean combined with a very welcoming and accommodating staff. Great location in walking distance of many businesses.

Dear David Brian E., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Amazing

Customer review rating 4.4/5

Reina F. Couples - 22/02/2020 Confirmed reviews ALL

Excellent customer service, friendly staff

Dear Abdoulaye M., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Great stay

Customer review rating 4.4/5

Shirley R. Business - 22/02/2020 Confirmed reviews ALL

I arrived a bit early and ask for early check in and there was no hesitation to provide it to me which gave me a chance to get settled, have a calm l’un h and join the meeting for the afternoon. The food and service was great and the bad very comfortable, fostered a good rest. Thank you

Dear Sherley R., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

All Around Good Hotel

Customer review rating 4.4/5

Don B. Couples - 20/02/2020 Confirmed reviews ALL

Great location near Bell Center and downtown bars, pubs and restaurants. Within minutes to the subway. Staff are very courteous and the hotel has nice updated rooms that are very clean.

Dear Donald B., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Good stay

Customer review rating 4.4/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Had tickets for Montreal Canadiens game. Love stayed at this hotel due to location. However, we only had 3 pillows in room with no extra ones available. There was also no sheet on our bed; just comforter and mattress cover.

Dear Ms. S. Thank you for taking the time to share your feedback. As far as the sheets are concerned, we follow our hotel chain standard: one flat sheet to cover the mattress, and a clean duvet cover for each new guests. Should you need an additional flat sheet, it would be our pleasure to organize one for you. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Bien

Customer review rating 4.4/5

Anonymous Friends - 19/02/2020 Confirmed reviews ALL

Service excellent, restaurant excellent !!

Dear Andre S., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Perfect spot!!!!

Customer review rating 4.4/5

Annie G. L. Families - 18/02/2020 Confirmed reviews ALL

Very modern room, super clean and fabulous staff

Dear Annie Gauvin L., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Good location, nice room

Customer review rating 4.4/5

Anonymous Solo - 18/02/2020 Confirmed reviews ALL

The early morning espresso was hard to get, but the room was great, and close to where I needed to be.

Dear Patrick B., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Terrible

Customer review rating 4.4/5

Joe P. Families - 18/02/2020 Confirmed reviews ALL

Pricing on the phone was in US You charged for parking when your site says parking Breakfast not included Your towels are like sand paper Your toilet paper I don’t even think it was even 1 ply Your waiter was Not professional at all

Dear Joselito p., Thank you for taking the time to tell us about your experience at the Novotel Montréal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Deegan General manager

Clean, great location, friendly staff.

Customer review rating 4.4/5

Darryl Families - 15/02/2020 Confirmed reviews ALL

Very well located hotel with large, clean rooms and great staff. We always enjoy our stay.

Dear Darryl O., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Great location

Customer review rating 4.4/5

Karine M. Couples - 14/02/2020 Confirmed reviews ALL

Big quiet room. Pleasant staff. Would be nice if parking was included.

Dear Karine M., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Great Location

Customer review rating 4.4/5

Luanne Solo - 13/02/2020 Confirmed reviews ALL

Very good experience but the timing of the free breakfast buffet was miscommunicated when I was checking in late on a Friday evening. I was told it ended at 11am on Saturday and Sunday and 10:30am on Monday and weekdays. Luckily I arrived before 10am on Monday but was told by the waitress that the buffet was ending. I was able to take up food but the waitress indicated that this wasn't the first time the check in clerk had miscommunicated. Please correct and re-train as necessary.

Dear Ms. K. Thank you for taking the time to share your feedback. I would like to apologize for the is miscommunication. I will definitely look into the situation. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Clean, modern rooms with a super friendly and accommodating staff!

Customer review rating 4.4/5

Anonymous Couples - 12/02/2020 Confirmed reviews ALL

The best part of our recent trip to Montreal was our stay at Novotel!!! Our flights were delayed numerous times, then cancelled, and we ended up having no luggage for most of the trip. We lost 2 of our 3 nights stay in Montreal. Although our hotel room was prepaid and could not be refunded the hotel staff did everything they could to make our experience a good one. They credited the value of one of our missed nights to our room for use at the hotel restaurant and bar (which had fantastic food and service), allowed us to check in very early on the day we finally arrived, and allowed us to check out late the next day when we were scheduled to leave. The friendly and accommodating staff of your hotel saved our trip from being a disaster and we are VERY grateful for this kindness and service. We will return to your hotel the next time we come to Montreal and will recommend it to everyone we know who is travelling to your city! Thank you so much!!!!

Dear Shauna R., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will make a specific note in congratulating Floriane, Mitchell and Valerie in making your stay special. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Mananger

Clean and modern

Customer review rating 4.4/5

Dee Business - 10/02/2020 Confirmed reviews ALL

I thought the room was clean and modern, especially the bathroom. Although I didn't use them (I had a very short stay), I appreciated that there was a kettle and a full-sized hair dryer in the room. The room service was great and the meal was hot and delicious. The hotel was very quiet and I found the bed quite comfortable.

Dear Dana Y., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Ok

Customer review rating 4.4/5

Jason P. Families - 09/02/2020 Confirmed reviews ALL

One of the beds in our room had a bunch of hair in it,gross!Someone forgot to clean this!we had to have someone change the sheets when we noticed it at 10… at night,you didn’t offer any rebate or free night stay,too bad cause I may look elsewhere this year

Dear Jason p., Thank you for taking the time to tell us about your experience at the Novotel Montréal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Deegan General manager

Really great location

Customer review rating 4.4/5

Real N. Friends - 08/02/2020 Confirmed reviews ALL

I love being close to the bell center. And I love staying at your hotel

Dear Real N., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager
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