Novotel Montreal Centre Hotel 4 stars

Staff was very rude and one staff came in the middle of night start to yell on us that it’s 1.30 at night and we are not sleeping

The hotel is very well situation and rooms are so super clean and updated with a modern style. A pleasure to stay in this hotel. Mitchell was so helpful with all details. I would definitely return to this property. This was my third time to Montreal. Thank you Novotel!

Our experience at the hotel was fabulous. The room was clean, the location was excellent, the parking was convenient and well priced. Most importantly, the staff was extremely accommodating, knowledgeable and friendly, especially Mitchell. We would return because of his hospitality.

Amazing experience. Gave it 9/10 because of no pool/hot tub.. but overall experience was great, lovely receptionist(s).

The hotel is getting a little tired and it feels that nothing is being done to get away from that covid feeling ( furniture removed in lobby, closed sections , no interactions whatsoever .. ) clean , comfortable but I had asked jokingly for some blue white and red Colors in our room for the 14 th of July - French brand, French guest ) but nothing happened- requests should be at least acknowledged ..

As mentioned, The location is Great, The Staff were Outstanding, The cleanliness of the Hotel and Rooms was Excellent. Our stay was very much enjoyed and the Hotel contributed greatly to our most enjoyable experience! Thank-you!!!

Quick check in and check out. Perfect location for visiting Montreal and Old Montreal (10mn taxi 15 CAD)

Great experience and good service

Access to anywhere!

I do travel monthly to Montreal, the Novotel Downtown is my always my first choice. I have stayed here throughout Covid. The staff always makes you feel welcome and will do their best to accommodate every need. Throughout the curfew, they always made sure I had silverware and a wine glass in my room for my required in room dining. From my experience, this is the best hotel with the best staff in all of Montreal. The location is central to anything you want to do to relax after a day at the office or a holiday with your family.

We stayed at this hotel for one night during the Stanley Cup Finals. The front desk as well as all other staff were amazing! They were very helpful especially when it came to parking our truck. We were concerned it would not fit in the underground parking but were assured it would fit on the first level. A staff member moved her car into a spot to make sure it was saved for us upon our arrival. Everyone was very friendly and courteous. The only thing we did not like about the hotel is that there was no fitted sheet on the bed just a loose top sheet which we had to sleep on which then left us with no sheet between us and the duvet. It felt a little grimy.

Usually my experience with Novotel was as very good, but to be honest this time you can feel the one day we Was there was fair, Also the personal cleaning stuff, like ear cotton, Savin, and etc not available

Enjoyed my stay.

Parking was overbooked, cars were parked everywhere even in the driving lanes ! had to wait 2 hours to find a spot for our cars , total waist of time.

I stayed at this fabulous hotel last week. Upon arrival I was warmly greeted by the hotel staff and given a complimentary upgraded room. With only takeout available in Montreal, I picked up dinner and a bottle of red wine at a near by restaurant. The staff was kind enough to find me a wine glass and cutlery, making my dinner in my room so much more enjoyable. I do stay at hotels weekly, the staff at the Novotel Montreal Centre always go above and beyond what is expected. They make this centrally located hotel my favourite destination. I do recommend this hotel as a must stay for business or pleasure when in Montreal.