Novotel Montreal Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 2,516 reviews

Novotel Montreal Centre - Image 1
Novotel Montreal Centre - Image 2
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Novotel Montreal Centre - Image 4

Description

Hotel extras

  • In the heart of the city

  • Restaurant, bar, and terrace

  • Sports room open 24 hours a day

  • Indoor public paying car park, which can be accessed from the hotel

  • Free WiFi

Our accommodation(s)

Book this hotel
Room 1

Work & relax in peace. The Superior Room combines a modern decor, ergonomics & hi-tech amenities: hypoallergenic duvet & pillows, mini-bar, kettle & Nespresso machine, flatscreen TV, safe & Internet.

Max. number of persons
4
Area
From 27 m² / 290 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 27 m² / 290 sq ft
  • Bedding 2 x Double bed(s)

Special attention for you. The Executive room provides a VIP reception: Hypoallergenic down comforters and pillows, free Internet, Nespresso machine, 2 bottles of water, bathrobes

Max. number of persons
2
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 26'/66 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Hotel location

Novotel Montreal Centre

1180 rue de la Montagne, CITQ ID: 603396
H3G 1Z1 Montreal
Canada

GPS:45.496681, -73.572604

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 227 rooms
  • 3 rooms for people with reduced mobility
  • 63 family rooms
  • 227 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Luggage storage

  • Luggage storage

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks Currently unavailable
  • Hot meals Currently unavailable

Breakfast

  • Buffet Additional charge

Business

8 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Play area
  • Children''s TV Channels

Well-being

Exercise center

  • On site
  • On site
  • Indoor parking
  • Public
  • 50 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.95 m / 6.5 ft
  • Parking pricing: 19.06 € 30 CAD Per day

Services & equipment

  • Intercom
  • Stairs

Vehicles

  • Motorcycle places

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

L 'O RESTAURANT ET LOUNGE

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu

A warm welcome awaits you at the L'Ô restaurant, which offers a simple and generous seasonal menu. Enjoy elegantly-prepared cuisine with international and local influences. Open from 6am until midnight

Bar L'Ô, located within the restaurant, is the ideal place to enjoy a drink after a long day's work or a day spent exploring Montreal. Our array of cocktails and menu of tempting options are sure to tantalize your taste buds.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,516 reviews

Customer review rating 1.5/5

Michael W. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback. We apologize for the inconvenience caused by the television not working during the first night of your stay. Regarding your invoice, our records indicate that it was emailed. We kindly ask that you check your spam or junk folder in case it was redirected there. We also apologize for the misunderstanding regarding the discussion with our manager and the possibility of a discount. We regret that this was not properly followed up with you. Thank you for bringing this to our attention. We hope you will consider staying with us again in the future. Kind regards, Thomas Deegan General manager

Customer review rating 4.5/5

William N. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General manager

Customer review rating 3.5/5

Susan F. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Customer review rating 4.5/5

Paul V. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General manager

Customer review rating 5.0/5

Mardel W. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General manager

Dear Guest, Thank you for sharing your feedback. We apologize for the inconvenience caused by the television not working during the first night of your stay. Regarding your invoice, our records indicate that it was emailed. We kindly ask that you check your spam or junk folder in case it was redirected there. We also apologize for the misunderstanding regarding the discussion with our manager and the possibility of a discount. We regret that this was not properly followed up with you. Thank you for bringing this to our attention. We hope you will consider staying with us again in the future. Kind regards, Thomas Deegan General manager

Customer review rating 4.5/5

William N. Couples - Confirmed reviews ALL

Great location, good rooms and atmosphere and great help from staff. Was overall an amazing stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General manager

Customer review rating 3.5/5

Susan F. Couples - Confirmed reviews ALL

Room was small, there was no mini fridge and you couldn’t hang up your clothes in the closet because the ironing board was in the way of the hangers. It was well located for sightseeing and restaurants and the staff was friendly. Parking was very convenient.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Customer review rating 4.5/5

Paul V. Families - Confirmed reviews ALL

Enjoyed the stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General manager

Customer review rating 5.0/5

Mardel W. Families - Confirmed reviews ALL

Loved our stay at the Novotel! It was convenient and clean!!! Loved that we were able to check in early for our fun girls weekend in Montreal!! The staff was extremely friendly!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General manager

Customer review rating 5.0/5

Karen C. Families - Confirmed reviews ALL

Food and Service each morning for breakfast was outstanding!! Food was excellent at supper but service could have been better as the restaurant was not busy but I felt communication was the issue between staff.

Dear Guest, Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan Geberal manager

Customer review rating 5.0/5

Benjamin D. Couples - Confirmed reviews ALL

Very good hotel in the center of Montreal, comfortable stay and great facilities

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General manager

Customer review rating 4.5/5

Mariana P. Families - Confirmed reviews ALL

On the website it said the hotel had a pool but upon arrival we discovered it actually did NOT, which was originally the main reason why I had booked this hotel to begin with.

Dear Guest, Thank you for taking the time to share your feedback. My apologizes that you were expecting a pool, perhaps you were mistalen with another property? We doubled checked however our website does not show we have a pool. We hope to welcome you again soon. Sincerely, Thomas Deegan General manager

Customer review rating 4.5/5

Denis C. Solo - Confirmed reviews ALL

Clean, comfortable, friendly staff, close to transport links

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General manager

Customer review rating 5.0/5

Carol T. Solo - Confirmed reviews ALL

Great location, comfortable room and particularly helpful front desk staff. My only complaint is about the dining room. It was gloomy and the dinner menu was not very big or appealing.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Customer review rating 5.0/5

Mollie P. Families - Confirmed reviews ALL

I took my daughter to see a concert at the Centre Bell. This location was perfect. We were also near plenty of shopping and it was a 25 minute walk to the Old Port of Montreal. We also enjoyed the hotel restaurant for both breakfast and dinner. The staff was also very helpful. I would definitely stay here again.

Dear Mollie P., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Customer review rating 4.0/5

Madeline T. Business - Confirmed reviews ALL

The hotel is centrally located, which was lovely given the surrounding abundance of restaurants. Reception staff were friendly, welcoming, helpful and fluently bilingual. The room itself was well appointed, comfortable and clean; daily cleaning was on point. The gym, however, is where the establishment falters: it's an afterthought. There were several cardio machines, which is good, but all weight training equipment was squeezed into one tight corner, and consisted of one outdated pulley multi-station and a rack of free weights, but no bench. The pulley multi-station showed rust in spots and weight plates were unlabeled. The absence of labeling could be overlooked if there was a sign attesting to what the individual plates represent in terms of weight, but no such signage was present. And again, the absence of a weight bench reduces the usability of the free weights.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Customer review rating 5.0/5

Jema B. Couples - Confirmed reviews ALL

We were warmly welcomed by the hotel GM Mr Tom dragon, service at the front desk as well as the restaurant was nice. The room was well maintained and clean.

Dear Jema B., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan

Customer review rating 4.5/5

Paul H. Couples - Confirmed reviews ALL

Staff were friendly and helpful, particularly finding an item we left behind & arranging for it to be delivered to us - much appreciated.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General manager

Customer review rating 5.0/5

Terry R. Couples - Confirmed reviews ALL

Excellent, able to check in at 9:30 AM after getting off cruise ship. Spent the day seeing the sights as we went back and forth to the hotel.

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Customer review rating 4.5/5

Pierre P. Families - Confirmed reviews ALL

We came to Montreal to see the Habs play. The hotel is a 5-minute walk to the Bell Centre, which was perfect. Beds are comfortable and clean. Staff are courteous and prompt. The only thing I would improve is the pillows. All in all, a great stay.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Customer review rating 4.5/5

Rod A. Couples - Confirmed reviews ALL

Overall all was great except the quality of your toilet paper. Next time I will bring my own.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Customer review rating 2.5/5

Victoria G. Families - Confirmed reviews ALL

Location 10/10. Didn’t eat at resturant as it was very expensive. ($40 for breakfast buffet)

Dear Guest, Thank you for your feedback. We are delighted that you appreciated our location. We understand that the price of our breakfast buffet may not suit everyone's budget, and we appreciate you sharing your comments with us. We hope to have the pleasure of welcoming you back to our hotel in the future. Sincerely, Thomas Deegan General manager

Customer review rating 4.5/5

Ralph O. Couples - Confirmed reviews ALL

Efficient check-in we arrived early but the desk stored our luggage. The room as usual was excellent - good evening meal and breakfast in the restaurant.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Customer review rating 5.0/5

Kish K. Families - Confirmed reviews ALL

Front desk staff was immediately friendly and helpful and our room was ready earlier than expected. Proactively gave us information about the hotel and dining options. Hotel was clean. Room service was reasonable and quick.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Other web-users rate our hotel

  • 1,084 reviews 9.4/10 Location
  • 1,208 reviews 7.8/10 Room
  • 1,230 reviews 9.2/10 Service
  • 15 reviews 7.7/10 WiFi
  • 636 reviews 7.5/10 Comfort
  • 555 reviews 8.1/10 Cleanliness
  • 418 reviews 7.9/10 Breakfast
  • 264 reviews 7.1/10 Food

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