Novotel Montreal Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 2,687 reviews

Hotel extras

  • In the heart of the city

  • Restaurant, bar, and terrace

  • Sports room open 24 hours a day

  • Indoor public paying car park, which can be accessed from the hotel

  • Free WiFi

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Hotel location

Novotel Montreal Centre

1180 rue de la Montagne
H3G 1Z1 Montreal
Canada

GPS:45.496681, -73.572604

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L 'O RESTAURANT ET LOUNGE

A warm welcome awaits you at the L'Ô restaurant, which offers a simple and generous seasonal menu. Enjoy elegantly-prepared cuisine with international and local influences. Open from 6am until midnight

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,687 reviews

TripAdvisor Rating  4.0/5  2,227 reviews

dowtown, no drink water available in the room, gym in a poor quality with broken machines

Customer review rating 2.0/5

Kong Business - Confirmed reviews ALL

not good sharp improvement needed

Dear Jean Maurice K., Thank you for taking the time to tell us about your experience at the Novotel Montréal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Deegan General manager

Excellent Service

Customer review rating 5.0/5

Eric G. Business - Confirmed reviews ALL

The staff was really kind and nice since our arrival until we leave. Five stars for the personal in the breakfast area!

Dear Eric G., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Great location to walk.

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Like the location. The service was okay..

Dear Danielle R., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Customer review rating 5.0/5

Keri B. Families - Confirmed reviews ALL

The ladies at the front desk were very friendly and accommodating. Our flight wasn’t leaving until later that day and they allowed for us to have a late check out without hesitation. The man in the restaurant (didn’t catch his name) was very friendly as well. The only complaint I had was on the Saturday they weren’t clear that my son (under age 16) was not free with my purchase of breakfast. He was free on the previous day and we’re not told this was not the case for the Saturday. It was minor compared to our overall experience but it would have been nice to save a bit of money on the breakfast since spending a lot for our overall stay.

Dear Shane B., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Great Stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good experience

Dear Charlene A. Abbott, We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan, General Manager.

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Other web-users rate our hotel

  • 1,072 reviews 9.3/10 Location
  • 1,297 reviews 7.7/10 Room
  • 1,280 reviews 8.8/10 Service
  • 20 reviews 9.2/10 WiFi
  • 668 reviews 8.2/10 Cleanliness
  • 275 reviews 7.6/10 Breakfast
  • 5 reviews 10/10 Sustainability

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