Customer review rating (ALL Rating) 4.0/5 6,822 reviews
ALLSAFE approved hotel
Close to city attractions, shopping and the nightlife of the city centre
Just 2 minutes away from the O2 Academy
Free fibre Wi-Fi and Sweet Bed comfort
On-site drinks and take away continental breakfast
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
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City Centre however not a safe and comfortable walk to the main attractions.
M. D. Couples - 22/11/2021 Confirmed reviews ALL
Overall a poor experience. The room was not very clean and shabby. The shower had other guests hair in it. We were woken a number of times by other guests loudly arriving back through the night. The starwell stank of cigarettes. Break fast was ridiculous for the £12 price! There was nothing to eat! However the staff were cheerful and pleasant.
What you see might not be what you get.
Jessie Friends - 22/11/2021 Confirmed reviews ALL
We were looking for a cheap and cheerful place to sleep after a concert in Birmingham city centre and this Ibis Budget was a good location away. We were just initially shocked because of all the marks on the wall and what looked like fire damage or soot(?) on the floor. The room seemed clean and it has the basics you would need like hooks, hangers, sink and shower. We would have been completely happy if not for the hair under the pillow and no bin provided. Oh and the hairs up high on the shower walls... :( I understand you can't take pictures of every room, but this one did look different to the pictures. Otherwise, there was a good buzz in the reception, kind staff, and the area felt safe. At night, the bins are left out the front entrance and so we were startled by rats in the bushes and pavement coming back at 11 pm.
Well located - easy to walk to and was a good stay.
Anonymous Friends - 22/11/2021 Confirmed reviews ALL
Experience was good. Staff were incredibly friendly and check in and out was quick & efficient. Food available was good and priced fairly. The room was nice and the bed and sheets were good. The inclusion of providing towels without having to ask was excellent. All facilities worked well. The only improvements i can suggest is to ensure enough hand soap is provided prior to entering the room for the first time, whilst also ensuring all hotel cards work well. Unfortunately 2 of the cards didn’t work and had to ask to get them replaced to get into the room. Other then that, excellent service and a thoroughly enjoyable stay. Will be staying again in the future.
Stef Solo - 22/11/2021 Confirmed reviews ALL
All the staff (reception, housekeeping) at Ibis Budget Birmingham are very friendly and for this 10/10. However in my room the TV remote did not work and looked dirty, the cleaniness of the tv was not good. There were water stains on the tv screen. The shower had a strange smell and there were very visible dirt/scuff marks on the walls that should be cleaned. The elevators at this location also very slow.
Paul W. Couples - 22/11/2021 Confirmed reviews ALL
Key card for doors not working took half hour each time left room toilet to small shower to small
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