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ibis budget Birmingham Centre 2 stars

Customer review rating 4.0/5 6,648 reviews

ALLSAFE approved hotel

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ibis budget Birmingham Centre
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+ 13 Services

Hotel extras

  • Close to city attractions, shopping and the nightlife of the city centre

  • Just 2 minutes away from the O2 Academy

  • Free fibre Wi-Fi and Sweet Bed comfort

  • On-site drinks and take away continental breakfast

  • 24hr Reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Ironing room
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying

Hotel location

ibis budget Birmingham Centre

1 Great Colmore Street
B15 2AP birmingham
united kingdom

Tel: +4401216227575

Fax: (+44)01216227576

Check-in from 15h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL At 15.77km / 9.8 miles

  • By car

    M5 JCT 3 A456 At 0.7km / 0.43 miles

  • By train

    B GHAM NEW STREET At 1.13km / 0.7 miles

GPS :52.471622, -1.900464

Our accommodation(s)

Our guest reviews for
ibis budget Birmingham Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

6,648 reviews

TripAdvisor Rating 3.5/5

2,559 reviews

Cheap, clean, cheerful stay

TripAdvisor rating 4.0/5

Shaun65S 13/09/2021 TripAdvisor review

Room simple clean and quite modern looking. Functional but I really would not want to stay more than two nights as limited area to hang clothes up but perfect for one night or weekend stay. MY DOWN POINTS which a lot of people would not care too much about. In the Ibis Budget there are two lifts. three or four times on day I arrived and day I felt, bot hand sanitize stations in the lift was empty. Please check more regular. Would I stay again ??? YEAH to right.

Well located and amazing stay

Customer review rating 5.0/5

Bethany Solo - 10/09/2021 Confirmed reviews ALL

Close to town centre. Was right next to where I had to be staff were amazing and friendly

Dear Ms W., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Good stay. Clean and well located for city centre and cricket ground.

Customer review rating 4.5/5

Dave B. Friends - 08/09/2021 Confirmed reviews ALL

Receptionists were very helpful and room was clean with nice shower and toilet. The only downside was the £8 parking per 24 hours.

Dear Mr D., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

cheap

Customer review rating 0.5/5

Leonie W. Friends - 07/09/2021 Confirmed reviews ALL

Everything was okay until we found a used condom on the windowsill, clearly no one cleans round the windows. It’s disgusting and needs to be moved.

Dear Ms Kelly-W., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

Would stay again

Customer review rating 4.0/5

Jo Business - 06/09/2021 Confirmed reviews ALL

Had a very good stay - room was clean, shower wonderfully warm and powerful, staff really friendly and immensely helpful. Despite the thin walls, I found my stay to be remarkably quiet and was not disturbed at all, unlike friends at the 'non budget' Ibis slightly nearer city centre. This hotel was still a really short walk to Chinatown and city centre. Would absolutely stay here again. The only problem I had was a constant difficulty with getting my room key to work (swipe card). But staff always on hand to make it work, even when I got back from work at 3am, which was very much appreciated. Thank you.

Dear Ms B., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Helpful staff throughout

Customer review rating 4.5/5

Jakub Families - 05/09/2021 Confirmed reviews ALL

We came with a baby and two bikes. The security stored the bikes for us and the next day we could leave our luggage stored for a while after check-out, which was really nice. We asked for a baby cot, unfortunately that was not available, but we slept well with the baby in the middle on the double bed just fine.

Dear Mr N., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Really upset services

TripAdvisor rating 1.0/5

Shukila K 04/09/2021 TripAdvisor review

Flooded shower caused accident fr disable to fall Waited 45 min fr coffee then none provide Locked outside carpark gate ignore Wen we had disable badge No extra pillows Unqualified night male reception

Great value

Customer review rating 4.5/5

Leesh Friends - 03/09/2021 Confirmed reviews ALL

This is a great budget hotel, clean, great service at reception. Would highly recommend for the price.

Dear Ms G., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Great location and a satisfactory stay.

Customer review rating 4.0/5

Leonie Families - 03/09/2021 Confirmed reviews ALL

Our one night stayed was wonderful, bed was neatly made it was also clean and tidy. I will definitely visit again, and recommend anyone looking for a wonderful night away for home visit the ibis . That young lad in reception was very welcoming, friendly and helpful ,sorry I don’t know his name,but thank you young man, he was checking the price for a taxi for us . Thank you I do appreciate. I like to recommend a kettle for hot drink next time. Thank you.

Dear Ms King - Saul, We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Clean and well located

Customer review rating 4.0/5

Anonymous Families - 02/09/2021 Confirmed reviews ALL

The staff was very helpful and polite. The room were a good size and clean.

Dear Mr G., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

staff was extremely rude

Customer review rating 0.5/5

Shukila Families - 01/09/2021 Confirmed reviews ALL

Staff didnt help no respect ignored as I had disable passenger who fell in bath room due to water blockage.. Left car park gates

Dear Ms K., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

Perfectly cheap

Customer review rating 5.0/5

Ben B. Couples - 01/09/2021 Confirmed reviews ALL

Cheap hotel but high standard for price. Friendly staff, good service and all around quality experience for the few nights we were there :)

Dear Mr B., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Well located

Customer review rating 2.5/5

Anonymous Couples - 31/08/2021 Confirmed reviews ALL

The plumbing was loud.

Dear Ms C., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

You get what you pay for

Customer review rating 3.5/5

Joel Solo - 31/08/2021 Confirmed reviews ALL

Decent room, towels and toiletries provided. Very loud at night. Toilet did not flush.

Dear Mr H., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Convenient location

Customer review rating 3.5/5

Alfina Friends - 31/08/2021 Confirmed reviews ALL

Room provided everything needed. A bit bizarre that the toilets and showers were not the conventional standard ones but everything else was fine. The room lacked ventilation but price justifies it all.

Dear Ms V., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Helpful Staff

Customer review rating 5.0/5

Chontal Families - 31/08/2021 Confirmed reviews ALL

Had great stay at Ibis Hotel

Dear Ms S., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Not good

Customer review rating 0.5/5

Costas L. Families - 30/08/2021 Confirmed reviews ALL

We we not informed that there were dogs allowed and my wife has severe allergies. Subsequently we couldn't stay in the hotel and spent the next 3hrs looking for another hotel. It cost me double the price in the end and also we were only in Birmingham for one day so we couldn't do anything but foindba place to eat then sleep. We left early morning to catch our train home. So our mini break was completely ruined by your lack of information when someone books through Trivago or booking.com

Dear Mr L., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

Good stay

Customer review rating 2.5/5

Sam Friends - 30/08/2021 Confirmed reviews ALL

Good for 1 night but wasn't happy sink was on outside of toilet and bath. Noisy stay could hear people talking at night.

Dear Mr K., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

Good location

Customer review rating 3.0/5

Anonymous Friends - 29/08/2021 Confirmed reviews ALL

Staff were very friendly and helpful

Dear Ms M., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

Good hotel to stay

TripAdvisor rating 4.0/5

jleung2021 28/01/2021 TripAdvisor review

The hotel is closed to Chinese quarter which is convenient to buy things. The staff is polite, good and responsive. Due to covid situation, no room service available but we can request to change the room if needed. This hotel is highly recommended.

Dear jleung2021 We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

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