Grosvenor Hotel Adelaide 3 stars

Customer review rating (ALL Rating) 4.0/5 3,081 reviews

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Grosvenor Hotel Adelaide - Image 1
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125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade, 5000 ADELAIDE, Australia

Description

Hotel extras

Welcome to Grosvenor Hotel Adelaide. In the heart of Adelaide's CBD, conveniently located on the cultural boulevard of North Terrace, opposite the Adelaide Convention Centre, Casino and a short 8-minute walk for the Adelaide Oval.

Our accommodation(s)

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Room 1

Hotel location

Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia

GPS:-34.922246, 138.596574

Telephone
Fax +61 8 8407 8866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Start the day with a delicious breakfast served daily on the Ground Floor Level. Enjoy a danish, cereal, toast, yoghurt, fruit, juice, tea and coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  3,081 reviews

TripAdvisor Rating  3.1/5  3,086 reviews

Customer review rating 2.0/5

Warren M. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Lori V. A. Friends - Confirmed reviews ALL

Dear Ms. V. A., Thank you for sharing your recent experience with us. We’re delighted to hear that you found your stay comfortable and appreciated our central location. It’s especially rewarding to know our team left a positive impression with their courteous and helpful service. As a valued Classic member of ALL – Accor Live Limitless and an Accor Vacation Club member, we truly appreciate your loyalty and are pleased that your visit met your expectations. Thank you also for your feedback regarding our sustainability initiatives — we’re committed to improving our environmental practices and your support encourages us to keep moving forward. We hope to have the pleasure of welcoming you again on your next visit to Adelaide. Warm regards, Gagan Nakarmi Assistant Front Office Manager

Customer review rating 4.0/5

Donna M. Business - Confirmed reviews ALL

Dear Ms. M., Thank you for taking the time to share your detailed feedback with us following your recent stay. We're so pleased to hear that our central location served you well, especially in relation to the Adelaide Convention Centre, and that our team made a positive impression with their polite and helpful service. We appreciate your comments about the room’s cleanliness and will share your observations with our housekeeping team to address the dust and carpet condition you've kindly pointed out. Continuous improvement is a priority for us, and feedback like yours truly helps us fine-tune the guest experience. We're also sorry to hear that the Wi-Fi was unreliable during your visit — we know how important a consistent connection is, particularly for our business travellers, and we'll be looking into this with our technical team. Your comments about breakfast and the general condition of the hotel have also been noted. While we aim to offer a simple and affordable stay, we're always looking for ways to elevate the value we provide. Thank you again for staying with us, and we hope to welcome you back in the future — whether for business or leisure. Warm Regards, Gagan Nakarmi Assistant Front Office Manager

Customer review rating 4.5/5

John F. Friends - Confirmed reviews ALL

ear Mr. F., Thank you so much for your fantastic review and for choosing to stay with us! We’re thrilled to hear that you enjoyed our service and location, and that your booking and check-in experience were smooth and efficient. It’s great to know our team’s communication and local knowledge helped make your trip more enjoyable. We're also glad to see your recognition of our sustainability initiatives and your satisfaction as a valued ALL – Accor Live Limitless Classic member. Your support and feedback mean a lot to us, and we'll continue striving to improve, particularly in the area of sustainable development. We look forward to welcoming you back on your next visit—and hope it’s just as enjoyable as this one! Warm regards, Gagan Nakarmi Assistant Front Office Manager

Customer review rating 1.5/5

Guy F. Couples - Confirmed reviews ALL

Dear Mr. F., Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We sincerely regret that your experience did not meet your expectations, and we are truly sorry to hear that you found the condition of the hotel disappointing. Please accept our apologies for the shortcomings you encountered, particularly with the condition of your room and the noise from the lift. Your comments have been shared with our maintenance and housekeeping teams for immediate review, and we are actively looking into solutions to address the issues you've raised. That said, we’re grateful for your kind words regarding the team members you interacted with—especially the front desk staff on Friday 11th June and again at check-out. We will ensure your recognition is passed along, as feedback like yours is invaluable in helping us support and retain standout team members. As someone with a deep background in the hospitality industry, your insights are particularly appreciated. While we understand your concerns about the property's condition, please know that ongoing improvements are part of our commitment to ensuring a better guest experience, and your feedback will help inform those efforts. We genuinely hope to have another opportunity to welcome you back in the future under improved circumstances. Thank you. Warm regards, Gagan Nakarmi Assistant Front Office Manager

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Other web-users rate our hotel

  • 1,965 reviews 9.3/10 Location
  • 2,810 reviews 5.5/10 Room
  • 2,044 reviews 9.2/10 Service
  • 29 reviews 7.2/10 WiFi
  • 1,490 reviews 4.9/10 Comfort
  • 1,221 reviews 5.1/10 Cleanliness
  • 825 reviews 2.6/10 Amenities
  • 614 reviews 3.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.