Novotel Barcelona City Hotel 4 stars

I have the worst experience in Novotel Barcelona City on my trip. First of all, I found long black hair on my towel and on my bed (no one changed my room because of that). After that, I needed to insist for more than 15 minutes with three staff to have a simple duvet, I receive the first answer because is summer they don't give the customer the duvet, however, I stayed before in Ibis Sagrada Familia with duvet without any request, the second answer was because the time of my request they don't have any duvet available. The third experience was in the pool on the rooftop on 8 September no lifeguard was available or staff to give the towel or watch the pool safely to complete the worst experience when I try to go back to my room my key-card stop to working on the lift because automatically close my stay however my check-out was possible to do until 5 pm because of that I needed to go directly to the desk to renew my key. I spent more than 6.000 points + money on this stay but I receive just 2.000 for the inconvenience on my loyalty card.

Our stay was amazing! From the second we walked in Gabriel welcomed us with such high professionalism and warmth. Our room was stunning with a beautiful view, very clean and in pristine condition. The rooftop bar/pool was the highlight of our stay, enhanced by Rogerio and assisted by David. Rogerio is a credit to the Accor family and was brilliant from the second we walked in and we were very sad to say goodbye on our last day to him. When Rogerio finished his shift on our first night when we sat in the bar he introduced us to David who was kind, courteous and very friendly. Brilliant stay and we will 100% be back, especially to see our amigo Rogerio!

Hospitality, they know you, friendly and helpful Take a breather in the rooftop pool

From the greeting to the check in. To the gentleman by the door saving a little girl... always vigilant. Great work

Very good

Love the hotel, facility and I have good holiday experience with my family…one suggestion maybe have iron in each room will be good :)

Wonderful... Except for long waits for the elevator!

a hotel in a very good location for families as it is opposite a shopping centre, 2 mins walk from metro station, 15 min walk from the beach and a street packed with different cuisines. has a swimming pool which is ideal for those relaxing days in at the hotel with the kids although the breakfast options could be better.

Very nice staff enjoyed the stay and all the nice gestures and help from the hotel team.

This was an excellent hotel. Room was great; hotel staff were really pleasant and nice to interact with; location was surprisingly good to amble through Barcelona. Really enjoyed our stay. Pool was great for kids too.

We stayed in the Novotel after staying somewhere that didn't work out for the first part of our trip to Barcelona. The staff were so kind and accommodating and the area in which the hotel is located is safe and has great locations for to eat and a wonderful shopping centre across the road. We ate at the rooftop bar one evening and the food was delicious and the drinks were fabulous. Breakfast was also incredibly satisfactory. Covid guidelines were followed strictly and we felt super safe during our stay here. Would highly recommend to friends and family if they were to plan a trip to Barcelona.

We stayed seven nights at the Novotel Barcelona City Hotel and were very pleased with the accommodations. The hotel breakfast is excellent and shouldn't be missed. We stayed in both the double rooms, which is a bed and pull out couch, and the suite rooms. The pull out couch was surprisingly comfortable and I slept just as well on that as I did in the bed. The rooms are also wonderfully quiet. The bathrooms are modern and very clean. The hotel is about a 40 minute walk to the old city, but if you prefer a cab, there are always cabs waiting right outside the hotel.

Excellent stay. Hospitality. ideal hotel for families. Comfortable and clean rooms. The people who work at the hotel were very friendly and helpful. Breakfast was very good. Beautyful view Near at the metrostaion. Close to shops and restaurants. beautiful area.

Reception staff Yasmine is friendly. Good location, opposite with a shopping center with lots of shops and restaurant. Wonderful Breakfast, variety foods. But the lady in the restaurant reception is impolite. Dinner - kids meal is great for my 10 years kid. Room is clean. But not provide shampoo, body wash & body lotion daily.

Parking is way overpriced (20 euros per day) but the rest was ok, we stayed only one night. The hotel is quit busy. More business oriented than leisure. Convenient location close to a shopping mall and Hypermarket.