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Novotel Barcelona City Hotel 4 stars

Customer review rating 4.4/5 11,152 reviews

ALLSAFE approved hotel

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Novotel Barcelona City
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+ 26 Services

Hotel extras

  • Basilica of the Holy Family and beach, 15-min walk. Metro 5 min

  • ALLSAFE certificated from SGS. Free telemedicine

  • Family rooms, 2 free children (up to 16 years old)

  • Rooftop with pool, tapas and snacks

  • Paid parking available.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • 20 EUROS Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 11 Meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Barcelona City

Avenida Diagonal 201
(Entrada por Ciutat de Granada)
HB004414
08018 barcelona
spain

Tel: +34933262499

Fax: (+34)933208779

Check-in from 14h00

Check out up to 12h00

  • LINEA 7 :  7 GLORIES

  • PZA CATALUNA - CIUDADD MERIDIANA :  62 LES GLORIES

  • HOSPITAL DE BELLVITGE - FONDO :  L1 GLORIES

  • CIUDADELLA - VILLA OLIMPICA :  T4 GLORIES

  • By plane

    EL PRAT LLOBREGAT At 17.9km / 11.12 miles

  • By train

    SANTS ESTACIO At 10km / 6.21 miles

  • By train

    SANTS STATION At 10km / 6.21 miles

GPS :41.404259, 2.191266

Our accommodation(s)

"Combine work and relaxation. Spacious rooms with contemporary design. At Novotel Barcelona City, you are our priority, which is why our rooms adapt to your needs. Rooms are located on the 7th floor upward.

Our restaurants and bars

RESTAURANTE NOVOTEL

Type of cuisine: Mediterranean

Serving an exquisite lunchtime menu created based on our Chef's best suggestions. With Family & Novotel, children and their parents are our pampered guests. Simply sit back and enjoy your dinner with us.

ZITY BAR

Turn the Zity Bar into your new meeting point. Exclusive terrace on 19th floor with the best city views. It's perfect to enjoy a cocktail & the sunset. Uninterrupted food service 1 p.m. - midnight

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

LOBBY BAR

Located in the lobby, it is the perfect place to have a coffee at any time of the morning. Serving a delicious breakfast prepared with high-quality produce.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 578

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 376 people

Find out more

Our guest reviews for
Novotel Barcelona City

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

11,152 reviews

TripAdvisor Rating 4.0/5

4,693 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Modern, Clean and Good located Hotel.

Customer review rating 4.5/5

Nicolas Couples - 19/09/2021 Confirmed reviews ALL

Located in a modern part of Barcelona, the Novotel City Hotel is a dream. The staff was kind. Rooms were clean and well equipped with amenities. I’d recommend the higher floors as they give you a unique view of the city and the iconic Sagrada Familia. The breakfast is also very much worth it! Note: The coffee machines are not calibrated for the cups they intend to serve. If you opt out for a ‘large coffee’ each of the 3 coffee machines will overfill the cup. All in all great stay, and I can’t wait to come back! Gracias!

Amazing staff

Customer review rating 5.0/5

Atti Friends - 16/09/2021 Confirmed reviews ALL

Two amazing lovely ladies Victoria and Renata made my stay amazing. Always happy, helpful and passionate about what they do. Besides of this the hotel is in a great location, wonderful amenities, the pool and the bar on the top, it will make my fav hotel in Barcelona

Dear Attila L., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula.

Nice stay

Customer review rating 5.0/5

Nicolas Couples - 15/09/2021 Confirmed reviews ALL

It was a nice stay in Novotel Barcelona. We felt welcome by the team and the room was perfect.

Dear Nicolas, We very much appreciate your comments regarding your stay at the Novotel Barcelona City. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We hope to see you soon again! Sincerely, Paula Front Desk.

Lovely hotel

Customer review rating 4.5/5

E. Families - 14/09/2021 Confirmed reviews ALL

Very beautiful room with a spectacular view, clean, nice pool, good breakfast, but dinner could be better.The coulant of chocolat was cold, and the Cesar salad has a tomato with mold.

A lot of maintenance needed in the rooms

Customer review rating 3.0/5

Ruth Couples - 13/09/2021 Confirmed reviews ALL

It’s in a good location opposite the shopping centre las glorias . It’s got a fabulous rooftop pool and bar with amazing views. The staff are a credit to the hotel , very friendly and helpful and incredibly attentive, they can’t do enough for you . But the rooms are in desperate need of maintenance, our 1st room had a huge leak coming from the ceilings, the staff sorted a different room for us very quickly but the 2nd one also had problems , the sink got blocked every time you used it , the water would take a long time to go down . The bathroom door was also broken and didn’t quite close . If they invested a bit more on maintenance this hotel would be excellent

Worst Experience

TripAdvisor rating 1.0/5

Douglas B 13/09/2021 TripAdvisor review

I have the worst experience in Novotel Barcelona City on my trip. First of all, I found long black hair on my towel and on my bed (no one changed my room because of that). After that, I needed to insist for more than 15 minutes with three staff to have a simple duvet, I receive the first answer because is summer they don't give the customer the duvet, however, I stayed before in Ibis Sagrada Familia with duvet without any request, the second answer was because the time of my request they don't have any duvet available. The third experience was in the pool on the rooftop on 8 September no lifeguard was available or staff to give the towel or watch the pool safely to complete the worst experience when I try to go back to my room my key-card stop to working on the lift because automatically close my stay however my check-out was possible to do until 5 pm because of that I needed to go directly to the desk to renew my key. I spent more than 6.000 points + money on this stay but I receive just 2.000 for the inconvenience on my loyalty card.

Unbelievable Stay!

Customer review rating 5.0/5

Selina R. Friends - 12/09/2021 Confirmed reviews ALL

Our stay was amazing! From the second we walked in Gabriel welcomed us with such high professionalism and warmth. Our room was stunning with a beautiful view, very clean and in pristine condition. The rooftop bar/pool was the highlight of our stay, enhanced by Rogerio and assisted by David. Rogerio is a credit to the Accor family and was brilliant from the second we walked in and we were very sad to say goodbye on our last day to him. When Rogerio finished his shift on our first night when we sat in the bar he introduced us to David who was kind, courteous and very friendly. Brilliant stay and we will 100% be back, especially to see our amigo Rogerio!

Delicious everything in the area

Customer review rating 4.5/5

Ivo B. Business - 12/09/2021 Confirmed reviews ALL

Hospitality, they know you, friendly and helpful Take a breather in the rooftop pool

Excellent customer service

Customer review rating 5.0/5

Ricardo Business - 08/09/2021 Confirmed reviews ALL

From the greeting to the check in. To the gentleman by the door saving a little girl... always vigilant. Great work

Wonderful

Customer review rating 5.0/5

Adeam E. Business - 08/09/2021 Confirmed reviews ALL

Very good

Good stay and located

Customer review rating 4.5/5

Indah Families - 02/09/2021 Confirmed reviews ALL

Love the hotel, facility and I have good holiday experience with my family…one suggestion maybe have iron in each room will be good :)

Dear, We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Guest Experience Team

Excellent service et de belles prestations

Customer review rating 4.5/5

Courtney E. Families - 31/08/2021 Confirmed reviews ALL

Wonderful... Except for long waits for the elevator!

Dear Courtney, We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with Fernanda. I am sure that this feedback will serve to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel D. Welcomer Experience Leader

Good location

Customer review rating 4.0/5

Zee Families - 30/08/2021 Confirmed reviews ALL

a hotel in a very good location for families as it is opposite a shopping centre, 2 mins walk from metro station, 15 min walk from the beach and a street packed with different cuisines. has a swimming pool which is ideal for those relaxing days in at the hotel with the kids although the breakfast options could be better.

Dear Mr B., Thank you for your review of our hotel, it is always a pleasure to receive positive feedback. I will share your comments with our food and beverage team. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriel D. Welcomer Experience Leader

Extremely Friendly staff , good location

Customer review rating 4.5/5

Mg Families - 28/08/2021 Confirmed reviews ALL

Very nice staff enjoyed the stay and all the nice gestures and help from the hotel team.

Dear G., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel D. Welcomer Experience Leader

Really good hotel

Customer review rating 5.0/5

Amg Families - 27/08/2021 Confirmed reviews ALL

This was an excellent hotel. Room was great; hotel staff were really pleasant and nice to interact with; location was surprisingly good to amble through Barcelona. Really enjoyed our stay. Pool was great for kids too.

Dear Alistair M., We very much appreciate your comments regarding your recent stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback and know that our guest have had an excellent stay with us. Thank you for sharing. I will share your comments with our team. Thank you for your kind words about the staff. We really appreciate it! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a lovely day! Barbara C Guest Experience Manager

Great Hotel and Location

Customer review rating 5.0/5

Helen Friends - 24/08/2021 Confirmed reviews ALL

We stayed in the Novotel after staying somewhere that didn't work out for the first part of our trip to Barcelona. The staff were so kind and accommodating and the area in which the hotel is located is safe and has great locations for to eat and a wonderful shopping centre across the road. We ate at the rooftop bar one evening and the food was delicious and the drinks were fabulous. Breakfast was also incredibly satisfactory. Covid guidelines were followed strictly and we felt super safe during our stay here. Would highly recommend to friends and family if they were to plan a trip to Barcelona.

Dear Helen, We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again and your family and friend in Barcelona :) Sincerely, Barbara C Guest Experience Manager

Clean, modern and quiet

TripAdvisor rating 5.0/5

lynchpenn 15/03/2020 TripAdvisor review

We stayed seven nights at the Novotel Barcelona City Hotel and were very pleased with the accommodations. The hotel breakfast is excellent and shouldn't be missed. We stayed in both the double rooms, which is a bed and pull out couch, and the suite rooms. The pull out couch was surprisingly comfortable and I slept just as well on that as I did in the bed. The rooms are also wonderfully quiet. The bathrooms are modern and very clean. The hotel is about a 40 minute walk to the old city, but if you prefer a cab, there are always cabs waiting right outside the hotel.

Dear lynchpenn, Thank you very much to write this comment after your recent long stay with us in Novotel Barcelona City. We are thrilled that you enjoyed and we hope to have the opportunity to welcome you again in Barcelona after this special period that we have now. Warm regards, Bárbara C Guest Experience Manager

Excellent stay

TripAdvisor rating 5.0/5

Chrysa68 14/02/2020 TripAdvisor review

Excellent stay. Hospitality. ideal hotel for families. Comfortable and clean rooms. The people who work at the hotel were very friendly and helpful. Breakfast was very good. Beautyful view Near at the metrostaion. Close to shops and restaurants. beautiful area.

Good afternoon Chrysa68, Thank you for reviewing us, We are really happy to read this as all our staff will be when I will relate them your nice comments :) We hope you will come back in our Novotel in a close future, Best, Laurie A Guest Experience Assistant

Nice & Good Location

TripAdvisor rating 5.0/5

Travel456327 10/02/2020 TripAdvisor review

Reception staff Yasmine is friendly. Good location, opposite with a shopping center with lots of shops and restaurant. Wonderful Breakfast, variety foods. But the lady in the restaurant reception is impolite. Dinner - kids meal is great for my 10 years kid. Room is clean. But not provide shampoo, body wash & body lotion daily.

Dear Travel456327, Many thanks for this positive review, We are very glad that you've enjoyed your stay at our Novotel Barcelona City, Please rest assured that we will relate your lovely words to Yasmine :) We take your comment into consideration and we will talk with the lady of the restaurant, We hope to have the opportunity to greet you back very soon, Have a good day, Laurie A Guest Experience Assistant

Good enough

TripAdvisor rating 4.0/5

Escape28107809912 Couples - 21/01/2020 TripAdvisor review

Parking is way overpriced (20 euros per day) but the rest was ok, we stayed only one night. The hotel is quit busy. More business oriented than leisure. Convenient location close to a shopping mall and Hypermarket.

Dear Escape28107809912, Many thanks for sharing this constructive feedback with us. We are glad that you had a nice overall stay in our establishment. I understand your concern about the price of the parking but we are lest expensive that a public one and more secure :) We hope to have the opportunity to welcome you back very soon, Best, Laurie A Guest Experience Assistant

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