Novotel Barcelona City 4 stars

Customer review rating (ALL Rating) 4.4/5 3,148 reviews

Best price
guarantee
Novotel Barcelona City - Image 1
Novotel Barcelona City - Image 2
Novotel Barcelona City - Image 3
Novotel Barcelona City - Image 4
Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414, 08018 BARCELONA, Spain

Description

Hotel extras

  • Pool and 19 Rooftop Bar with incredible views of Barcelona

  • Family rooms (2 children stay free)

  • Private parking at the Hotel

  • Restaurant is open 365 days a year

  • 5-min. walk to Glòries metro station, good connections

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Barcelona City

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 BARCELONA
Spain

GPS:41.404259, 2.191266

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT NOVOTEL BARCELONA

Try our market cuisine, with local products, with vegetarian and vegan options. Try our Chef's dishes, tapas, some of the best typical local specialties and our delicious homemade desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,148 reviews

TripAdvisor Rating  4.0/5  4,948 reviews

Great locattion, close to a great Westfield shopping center.

Customer review rating 3.5/5

Carmel Families - Confirmed reviews ALL

This Novotel is good. I just think it could be amazing had it been in another country. I learn't after a few days that it was not the hotel that was the problem, it is simply the Spanish way of life (no offence). They have no urgency or structure. So your room may or may not get serviced depending on whether they have time or when they can do it....could be at 10pm at night! This I cannot tolerate after paying good money and expectiing great typical ACCOR service. Breakfast was great. Coffee was rank but that's normal in Spain. Just had tea instead. Bathroom was good.

Maria at reception made our stay special

Customer review rating 4.5/5

Tim H. Couples - Confirmed reviews ALL

She was friendly, helpful and just an all around lovely person

Dear Tim H., We sincerely thank you for sharing your feedback regarding your recent experience at Novotel Barcelona City. We are thrilled to read that you enjoyed your stay with us and especially thanks to Maria who offered you a personal service! We will share with her your comment, we are sure she will appreciate it. We are looking forward to welcoming you again soon! Best regards, Agathe F-Guest Experience Assistant

No loyalty card privilages at all

Customer review rating 2.0/5

Natalia Families - Confirmed reviews ALL

Clean. The staff is indifferent. Normally when arriving to any accor hotel, having a platinum loyalty card, I have different privilages, like late check-out, breakfasts included, room upgrade etc. Seemed that the staff are unaware of the loyalty system. In order to have a later check-out I had to stress that with the loyalty card it's a standard option, only after a bit of explaining how it works it was possible, but first the reseptionists said "no". There was some misunderstanding with the breakfasts. Normally we have free breakfasts on weekends. As well when I asked about this option, the receptionist said "no, I know nothng about it", when I asked to check it, she made some call, said "yes, you have the free breakfasts included" and the next day the waiter at the restaurant sad he has no idea about this option and we just turned around and had our breakfast in the city. Normally when we choose a hotel for a business trip or a city break, we first choose accor, because with the loyalty card it's easier, quicker, more comfortable. But there are some hotels like this one in Barcelona, the one we stayed in Annecy, Mercure in Graz where the staff only shrugs their shoulders and does nothing about the loyalty system.

Overall good stay, great location

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

- Room was clean and quiet, liked the water bottle, blackout shades, and coffee maker AND tea kettle. - great location near tram, subway, grocery store and restaurants - front desk staff was friendly - elevators are very slow at busy times - bathtub-shower combo seems a bit dangerous, tub is slippery and have to be careful stepping out when wet. also only soap and shampoo, no conditioner, in the shower. - a lighter blanket would have been nice, the comforter was hot - we americans apparently like to have washcloths in the bath, missed having those to wash my face with. - no built-in USB ports as is commonly found in hotels now.

Dear Guest, We appreciate you for taking the time to write a review about your recent experience at Novotel Barcelona City. It is a pleasure to read that your room and its equipment met your needs. Regarding the amenities in the bathroom, as shown by our certifications, we are really committed to the environment. This is why we collaborate with Rituals, to offer only essential and quality products. However, in case of need, we invite our guests to request what they are looking for. As you mentioned, washcloths are not so popular in Spain, furthermore, all of our bedroom and bathroom linen is a brand standard and we cannot change it. In relation to our location, we are more than happy to see that you found it convenient for your visit of Barcelona, especially thanks to our public transport services. We take notes of your few recommendations as a lighter blanket or built-in USB ports for future improvements, even though, in the meantime, reception have a stock of adapters, as we accommodate guests from all over the world. We are looking forward to welcoming you again soon! Best regards, Agathe F-Guest Experience Assistant

Incredible hotel!

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Friendly, professional staff, great rooms, lovely food, well positioned (close to the city centre & attractions), kid and dog friendly, amazing roof top pool; relaxation area and bar. Recommend highly.

Dear Guest, We sincerely thank you for sharing your experience at Novotel Barcelona City. It is a pleasure to read that our hotel met your expectations on every points. Your satisfaction is the most important goal for us and we put every efforts to reach it. We are looking forward to welcoming you again soon! Best regards, Agathe F-Guest Experience Assistant

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,727 reviews 9.4/10 Location
  • 2,188 reviews 6.7/10 Room
  • 2,309 reviews 8.6/10 Service
  • 51 reviews 5.4/10 WiFi
  • 1,266 reviews 8.8/10 Breakfast
  • 762 reviews 6.9/10 Cleanliness
  • 629 reviews 7.9/10 Food
  • 64 reviews 9.3/10 Beach

Powered by Trustyou

Our other establishments nearby

All our hotels in Barcelona
Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.