Novotel Barcelona City Hotel 4 stars

We stayed in a nice room, everything was clean, we couldn't enjoy all the services due to the situation. The staff was kind and helpful, some customers did not follow the sanitary recommendations and was our only source of disconfort.

Reception desk not open for business. 1 or at best 1.5 receptionists to save quite many guests. Reception desk phone never picked up at any time in many trials. Breakfast restaurant and roof top bar moderately ok.

stay was very comfortable, was upgraded, close to shopping, access to tours, well appointed hotel good location. 1 minor hiccup, the shower taps were awkward to operate, took a while to get water temp. right. Staff very helpful and views are fantastic.

Excellent Service provided by Gabriel from the front office. Well done Gabriel! You made our stay memorable.

Easy check in exceptional layout modern and clean. Shopping mall near by with choice of restaurants. 17 floor nice bar and lounge area

We stayed seven nights at the Novotel Barcelona City Hotel and were very pleased with the accommodations. The hotel breakfast is excellent and shouldn't be missed. We stayed in both the double rooms, which is a bed and pull out couch, and the suite rooms. The pull out couch was surprisingly comfortable and I slept just as well on that as I did in the bed. The rooms are also wonderfully quiet. The bathrooms are modern and very clean. The hotel is about a 40 minute walk to the old city, but if you prefer a cab, there are always cabs waiting right outside the hotel.

problems with getting the bill, did not get a printed version and have to call twice to get an electronic version, evenso I was promissed to get the bill by mail immediatley.

We had a great stay in a very nice and clean hotel. Excellent breakfast very nice and helpful staff.

At the check out I recognized that for one nicht two times breakfast was on the bill. I metioned this error directly. The person at the desk promised to send me a corrected bill. 3 days later I called the hotel and I got again the bill with two breakfast for one night. Now I´m still waiting for the correction.....

Pretty good experience. May have expected a little more from a 4 star hotel as we found it quite basic.

All together we had a lot of un in Barcelona, nice and clean room on the top florr with a city view, excellent welcome by Mohamed.

The room was okay and the location was also not bad. However, I have to say that the receptionist called Mohamed was unprofessional. He didn’t give me any information about neighborhood, he forgot to give me a welcome drink ticket, he didn’t check my reservation status and was given a different room I booked.

Room our grade, good views, easy access to beach and centre.

Great suite, very clean, great staff. We were on a tight budget so didn't eat in the hotel.

As before, I’m treated very well in this hotel as a regular guest. As a Delta crew member , the staff, although very polite, plays hardball. I really like a room on a high floor, which doesn’t seem to be a problem when I visit as a regular guest, but as part of the Delta crew, it’s always low floors, all crew members next to each other. I’d gladly pay extra , but I’m always told the hotel is fully booked. It used to be a little easier to get a high floor but lately, simply impossible. Very sad. Delta provides year round revenue; while other guests might cone once in a lifetime and spend most of their time outside. I spend a lot of time in hotels and am particular about my room. And no, not all my colleagues are like that. It would be nice if the staff at the Novotel were a little more lenient and accommodating if a room on a higher is available ...