Novotel Barcelona City Hotel 4 stars

I stayed just 2 days and honestly everything was perfect. Great breakfast

Satisfactoria

Wonderful

Came back to this hotel for the second time and the service was as good as the first time, even better considering we had to dine at the hotel since all restaurants were closed.

Genial

We stayed seven nights at the Novotel Barcelona City Hotel and were very pleased with the accommodations. The hotel breakfast is excellent and shouldn't be missed. We stayed in both the double rooms, which is a bed and pull out couch, and the suite rooms. The pull out couch was surprisingly comfortable and I slept just as well on that as I did in the bed. The rooms are also wonderfully quiet. The bathrooms are modern and very clean. The hotel is about a 40 minute walk to the old city, but if you prefer a cab, there are always cabs waiting right outside the hotel.

Excellent stay. Hospitality. ideal hotel for families. Comfortable and clean rooms. The people who work at the hotel were very friendly and helpful. Breakfast was very good. Beautyful view Near at the metrostaion. Close to shops and restaurants. beautiful area.

Reception staff Yasmine is friendly. Good location, opposite with a shopping center with lots of shops and restaurant. Wonderful Breakfast, variety foods. But the lady in the restaurant reception is impolite. Dinner - kids meal is great for my 10 years kid. Room is clean. But not provide shampoo, body wash & body lotion daily.

Parking is way overpriced (20 euros per day) but the rest was ok, we stayed only one night. The hotel is quit busy. More business oriented than leisure. Convenient location close to a shopping mall and Hypermarket.

Everytime I stay at this hotel, I find the same quality level which is perfect in almost everything, the friendly staff the convenience of the room and the good breakfast. Special thanks to Gabriel at the reception for his kindness. Will definitely stay again.

Arrived at 12 H . room not ready . No difference even being platinum. Email sent to ask for the room at 12. Horrible smell in the street and same in the room , in the bathroom . also size of the TV screen small for an executive room

Novotel Barcelona is located in the vibrant Glories district of Barcelona. it has a nice market street close by and a perfect connection to tram and Metro stations in walking distances. many dining options can be found in the vicinity of this hotel. Breakfast is sumptuous but very small restaurant and can have considerable waiting times for a table during 0845-0945 hrs, to avoid queue one should wake up early as waiting period can last from 15-20 minutes. Elevators in this hotel are not easy to use. At times many guests including us found it hard to use due to swipe card issues. also there are constant elevators breakdowns which mean you can wait 15-25 minutes for an elevator as two elevators for a large hotel like this is grossly insufficient. Swimming pools is very small and not sufficient for the size of this hotel. Moreover they are not accessible during November to March as there is no heating in their outdoor pool. Front desk is very slow and unprofessional with long waiting times for access ! Its a good hotel but has small operational issues which can ruin your otherwise good experience here. will recommend only if the price is low else not worth it.

Professional help received once we checked in the hotel. All staff were very helpful and enthusiastic, particularly takes this opportunity to thank you Grabiel who showed a very high level of service.

The breakfast is terrible particularly that coffee machine is disgusting , plate and is not clean as you can spot the dirty.The door for the restaurant sometime is open , sometimes is not and it’s makes customer inconvenient. Receptionist lack of knowledge, call for room service misjudged the situation , how come weekend breakfast is on 7:15 or 7:50am when there is no notice to the customer ? At least mentioned to customer when we are check in . And I don’t understand what is the purpose for priority lane when is not to served priority customer but the normal customer . Receptionist has to train well and give correct and accurate information to customer .

Great location very close to the Hop on Hop Off bus, tram and subway. Staff at the hotel were very helpful with any request. There is a shopping centre across the road with a range of excellent restaurants.