Novotel Luxembourg Centre 4 stars

Customer review rating (ALL Rating) 4.7/5 1,968 reviews

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Novotel Luxembourg Centre - Image 1
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35 rue du Laboratoire, L-1911 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Cosy rooms, newly renovated for your ultimate comfort

  • Explore with ease, just 10 minutes walk to UNESCO world heritage centre

  • Restaurant & bar: the perfect place to enjoy a variety of menus & drinks during your breaks

  • Five meeting rooms & unique mezzanine space for all gatherings and events

  • Hassle-free arrivals with public parking & easy access to the airport and train station

Our accommodation(s)

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Hotel location

Novotel Luxembourg Centre

35 rue du Laboratoire
L-1911 LUXEMBOURG
Luxembourg

GPS:49.604778, 6.137419

Telephone
Fax +352 26 48 02 24

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Origine

The Origine restaurant welcomes you in a warm atmosphere to enjoy locally inspired, healthy and gourmet cuisine. Opening Hours: Monday-Friday, 12:00-23:00 Saturday-Sunday, 18:00-23:00

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,968 reviews

TripAdvisor Rating  4.0/5  1,504 reviews

Certificate of excellence 2024

Poor staff

TripAdvisor rating 1.0/5

Dara E TripAdvisor review

Hotel is lovely but the staff in the restaurant are so rude and not very accommodating as regards the menu and the barman with the beard was muttering away under his breath when I placed a drinks order I got up and walked out your staff are not even a one star pity because it brings the whole hotel down will never ever stay here again

Overall A. good experience

Customer review rating 4.5/5

Rune K. A. Business - Confirmed reviews ALL

Happy with most areas; location, staff, breakfast, facilities and service

Dear Rune, Thank you for taking the time to review your stay at Novotel Luxembourg Centre. We are thrilled to hear that your stay at Novotel Luxembourg Centre was largely enjoyable and met your expectations. We are delighted that you appreciated our convenient location, the professionalism of our staff, and the range of facilities we offer. It is wonderful to know that our breakfast selection started your day on A. positive note and that the service provided left A. good impression. However, we understand that the time it took for check-in did not meet the efficiency we strive for. We appreciate your patience, as we are training new collaborators, and acknowledge the importance of A. swift check-in process. Finally, we are pleased that the overall service and amenities contributed positively to your stay. Our central location is ideal for exploring the attractions of Luxembourg City at your leisure. We hope that we have the pleasure of seeing you again in the future. Best regards, Sonia AURIOL, General Manager

Good stay

Customer review rating 4.5/5

Mark. L. Business - Confirmed reviews ALL

Everything goes smoothly from check in to check out, the meals and facilities etc

Dear Mark, Thank you for taking the time to share your feedback about your recent stay at Novotel Luxembourg Centre. We are delighted to hear that you had such a positive experience with us. It's wonderful to know that everything went smoothly during your stay, from check-in to check-out. We're pleased that you enjoyed our meals and facilities. At Novotel Luxembourg Centre, we strive to provide a seamless experience for our guests, and it's gratifying to hear that we met your expectations. Our restaurant, Origine, offers a variety of traditional and international cuisine that changes with the seasons, and we're glad you found it to your liking. As for our facilities, we take pride in our 24-hour fitness room and our flexible meeting spaces, which are designed to cater to both leisure and business travellers. We look forward to welcoming you back for another pleasant stay in the future. Best regards, Sonia AURIOL, General Manager

Perfect location and great service

Customer review rating 5.0/5

Loise Business - Confirmed reviews ALL

I spent an entire week at the hotel and I really enjoyed my stay. Loved the breakfast and the general ambience.

Dear Loise, Thank you for sharing a review of your time at Novotel Luxembourg Centre. We are delighted that you appreciated the breakfast offerings, the overall atmosphere of our hotel, and the attentive service provided by our team, especially at the reception. It is also wonderful to hear such positive remarks about our sustainability efforts, as we strive to reduce the use of plastics and contribute to environmental conservation. Additionally, we're pleased that our central location contributed to the convenience and pleasure of your visit. We hope to welcome you back for another enjoyable experience. Kind regards, Sonia AURIOL, General Manager

Nice stay.

TripAdvisor rating 4.0/5

chrian TripAdvisor review

We stayed for 3 nights to explore Luxembourg City and chose this hotel as had parking package with parking underneath hotel. It's a 20 minute walk to the centre of the city which is fine. It's not on the most pleasant looking street. The area is fine. Reception staff were excellent, very friendly and professional. Room was standard Novotel, decent size, very clean and comfortable. The air con worked well and was easy to use. Breakfast buffet very good, wide choice and good quality, also nicely laid out so not everyone crowing around one small area. One thing for improvement would be info supplied re parking when you book. Its not clear on website and would be useful if they told you which spaces and which end of long car park.

Dear Guest, Thank you for taking the time share your feedback of your stay at Novotel Luxembourg Centre. We are delighted that you found our reception staff to be friendly and professional, and that your room provided a clean and comfortable environment for your stay. It is also great to hear that the air conditioning in your room was effective and user-friendly. However, we have noted your concerns regarding the street's appearance and the clarity of parking information. We aim to provide accurate and helpful information for all our guests, and we will look into how we can improve the communication regarding parking options and accessibility. Nonetheless, we are pleased you enjoyed our breakfast buffet, which offers a wide selection and good quality. Our location, while a short walk from the city center, allows guests to easily explore the highlights of Luxembourg City. The whole team hope that we have the pleasure of welcoming you back in the future. Best wishes, Sonia AURIOL, General Manager

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Other web-users rate our hotel

  • 1,159 reviews 8.7/10 Location
  • 1,435 reviews 8/10 Room
  • 1,475 reviews 9.3/10 Service
  • 41 reviews 6.6/10 WiFi
  • 794 reviews 8.2/10 Breakfast
  • 605 reviews 8.5/10 Cleanliness
  • 359 reviews 4.2/10 Value
  • 246 reviews 9.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.