Novotel Semarang 4 stars

Customer review rating (ALL Rating) 4.4/5 264 reviews

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Description

Hotel extras

  • Located in front of Paragon Mall, close to the business district and tourist attractions

  • Only 5 km from Ahmad Yani Airport and 2 km from Tawang Train Station

  • Fitness centre, pool, traditional spa, and kids corner

  • Two international restaurants, club, and 24-hour room service

  • 8 meeting rooms and ballroom, ready to host 1,000 ppl., ideal for business events or weddings

Our accommodation(s)

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Room 1

Hotel location

Novotel Semarang

Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia
50132 SEMARANG
Indonesia

GPS:-6.978722, 110.414528

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  264 reviews

Customer review rating 4.0/5

Fairwin A. Couples - Confirmed reviews ALL

Dear Mr. Fairwin A., We are delighted to receive the astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our hotel. We hope that your recent stay with us was up to your expectation. We will continue to walk the extra mile and exceed your expectations. Thank you for placing your confidence with Novotel Semarang, all of us are looking forward on welcoming you back at the soonest. Sincerely, Adrian H. Utomo Cluster General Manager Novotel Semarang

Customer review rating 4.5/5

Rana N. Couples - Confirmed reviews ALL

Dear Ms. Rana Nabila, Thank you for your perfect rating for Novotel Semarang. We hope that your recent stay with us was up to your expectation. We will continue to walk the extra mile and exceed your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you back in the near future. Wishing you have a good day! Best Regards, Adrian H. Utomo Cluster General Manager Novotel Semarang

Customer review rating 5.0/5

Masyhari F. A. Families - Confirmed reviews ALL

Dear Bapak Masyhari F. A., Thank you for your perfect rating for Novotel Semarang. We hope that your recent stay with us was up to your expectation. We will continue to walk the extra mile and exceed your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you back in the near future. Wishing you have a good day! Best Regards, Adrian H. Utomo Cluster General Manager Novotel Semarang

Customer review rating 5.0/5

Laurencia .. Business - Confirmed reviews ALL

Dear Mrs. Valencia, Thank you very much for taking the time to share such a thoughtful review following your recent stay with us. We are delighted to know that you had a pleasant experience and that you appreciated our central location, the spacious and comfortable room, as well as the cleanliness and upkeep of our hotel. It is especially rewarding to hear that the blend of classic and modern design contributed positively to your stay. We also sincerely appreciate your constructive feedback regarding the towels and our Wi-Fi service. Your observations are valuable to us. Please accept our apologies that these aspects did not meet your expectations. We have shared your comments with our Housekeeping and Engineering teams, as we are currently reviewing our towel replacement program and continuously working to improve the quality and reliability of our internet connectivity to provide a better guest experience. Thank you once again for your kind recommendation and for highlighting both what you enjoyed and where we can improve. Feedback such as yours helps us continue enhancing our services for all our guests. We truly appreciate your support and look forward to welcoming you back for another comfortable and enjoyable stay in the heart of the city. Best Regards, Adrian H. Utomo, Cluster General Manager

Customer review rating 3.5/5

Lock S. L. Friends - Confirmed reviews ALL

Dear Mr. Lock S. L., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to know that you enjoyed our convenient location and found the hotel well situated for exploring the city's attractions. At the same time, I would like to sincerely apologize for the discomfort you experienced from mosquito bites while watching the World Cup match in our lounge. This is certainly not the experience we want our guests to have. Please rest assured that we have shared your comments with our Housekeeping and Engineering teams so that additional preventive measures and pest control inspections can be carried out, particularly in our public areas, to minimize the possibility of this happening again. We truly appreciate you bringing this matter to our attention, as guest feedback is invaluable in helping us improve our facilities and services. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back and provide you with a much more comfortable and enjoyable experience on your next visit. Best Regards, Adrian H. Utomo, Cluster General Manager

Other web-users rate our hotel

  • 155 reviews 8.8/10 Location
  • 374 reviews 7.7/10 Room
  • 344 reviews 9.1/10 Service
  • 11 reviews 2.4/10 WiFi
  • 218 reviews 7.9/10 Cleanliness
  • 144 reviews 4.6/10 Vibe
  • 98 reviews 7.5/10 Breakfast
  • 37 reviews 7.1/10 Value

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