ibis La Ciotat Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 3,252 reviews

ALLSAFE approved hotel

ibis La Ciotat
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+ 20 Services

Hotel extras

  • Renovated in 2017

  • Heated outdoor swimming pool

  • Sea view

  • Traditional catering

  • Family rooms with terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis La Ciotat

515 Avenue de la tramontane
Athelia IV
13600 la ciotat
france

Fax: (+33)4/42713401

Check-in from 14h00

Check out up to 12h00

  • ATHELIA IV: 

  • By plane

    MARSEILLE PROVENCE At 55km / 34 miles

  • By plane

    TOULON HYERES At 55km / 34 miles

  • By car

    AUTOROUTE A50 At 1km / 0 miles

  • By train

    LA CIOTAT At 3km / 1 miles

GPS:43.2058, 5.60147

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR Non contractual photo

Relax at the ibis bar at any time of day to enjoy time to yourself. In the summer, sit on the bar's terrace.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 150

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
ibis La Ciotat

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,252 reviews

TripAdvisor Rating 4.0/5

540 reviews

Abysmal

Customer review rating 1.5/5

J B. Couples - 18/09/2021 Confirmed reviews ALL

Apart from the one and only employee we met the rest of our stay was very poor

No service overpriced

Customer review rating 0.5/5

Renaud Families - 18/08/2021 Confirmed reviews ALL

Very dissatisfied. We called the hotel specifically for booking a room for people with disabilities. Upon arrival, the lift to access such rooms (which are all situated on 1st and 2nd floors) was not working and appeared to have been disfunctionning for weeks and has not been repaired during our stay despite the indications given by the receptionist. We ended up in rooms on the ground floor which cleanliness was dubious... in a time of Covid with a fragile person. Look out also to go for breakfast by 10 AM, otherwise, you will be told that they need time to prepare for lunch time... Considering the service was inexistent, we ended up shortening our stay which was greatly overpriced for a more convenient option at a much more competitive price.

Good service and friendly personal

Customer review rating 4.5/5

Werner Couples - 11/08/2021 Confirmed reviews ALL

I enjoyed the stay and I'm very satisfied with the accommodation, food, rooms and personal. The only negative point is that everyone (even personal) is allowed to smoke their cigarettes on the terrace while you are trying to enjoy your food. I know that it is outside but there should be a place apart for smokers to enjoy their cigarettes a bit further away from the area where everyone try to taste and smell the food they eat. Regards

Customer review rating 1.0/5

Anonymous Couples - 26/07/2021 Confirmed reviews ALL

Price is much to high for the hoben room and Hotel complex Lift needs maintanance as soon as possible but still Not done - extremly noisy and kind of unsafe to use- Even if Ibis mentioned its ok. Thats a absolut no Go - we figured out After Check in

My accomodation was already payed by my compnay and on the reception thay asked me to pay more 1200eur and I did it and still I dont have this money on my account because hotel block my moneys. Please return my money back !!!!

Customer review rating 0.5/5

Grzegorz J. Business - 21/06/2021 Confirmed reviews ALL

Service room was after 6-7 days. This is ridiculous.

Actually a very cool hotel, very impressed

Customer review rating 5.0/5

Anonymous Business - 10/08/2020 Confirmed reviews ALL

It was unfortunate that my stay in France on this occasion was all about business and I didn't get time to use all the facilities and relax. I actually consult hotels and restaurants as my business and our own hotel was full, hence me staying with you. I was delighted with with your standards overall. I thought the staff `I had contact with were charming, hygiene excellent and the hotels vibe as a whole was just really cool. Well done. I will definitely recommend and I'm sure I will come back again.

Dear CLIVE D., We very much appreciate your comments regarding your stay at the ibis La Ciotat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier BONNET - Directeur Hôtel Ibis et Restaurant Bistro 515 Grill – LA CIOTAT 515, avenue de la Tramontane – ZI Athélia 4 – 13600 La Ciotat Tél.: +33 4 42 71 34 00 Fax : +33 4 42 71 34 01 h5… ibishotel.com - accorhotels.com

Pleasantly surprised

Customer review rating 5.0/5

Bryan Couples - 26/07/2020 Confirmed reviews ALL

Didn't know what to expect before arrival but hotel and staff were well prepared regarding distancing and masks. Facilities were all available, including the beautiful pool. Location was good with secure parking. Great experience all round.

Dear BRYAN T., We very much appreciate your comments regarding your stay at the ibis La Ciotat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier BONNET - Directeur Hôtel Ibis et Restaurant Bistro 515 Grill – LA CIOTAT 515, avenue de la Tramontane – ZI Athélia 4 – 13600 La Ciotat Tél.: +33 4 42 71 34 00 Fax : +33 4 42 71 34 01 h5… ibishotel.com - accorhotels.com

Very good hotel - need a car - very polite staff.

Customer review rating 4.0/5

Hermann Families - 25/07/2020 Confirmed reviews ALL

A very good hotel, but it's location makes it necessary to have a car. The staff were exceptionally polite and helpful. Rooms were not cleaned and tidied every day due to Covid. The swimming pool was a great asset, as the weather is extremely hot. The shower in our room needed a thorough clean and renewing! Otherwise an exceptionally pleasant stay and highly recommendable.

Dear HERMANN S., We very much appreciate your comments regarding your stay at the ibis La Ciotat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier BONNET - Directeur Hôtel Ibis et Restaurant Bistro 515 Grill – LA CIOTAT 515, avenue de la Tramontane – ZI Athélia 4 – 13600 La Ciotat Tél.: +33 4 42 71 34 00 Fax : +33 4 42 71 34 01 h5… ibishotel.com - accorhotels.com
Customer review rating 3.5/5

Anonymous Couples - 11/03/2020 Confirmed reviews ALL

Satisfaisants

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à ibis La Ciotat. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Olivier BONNET - Directeur Hôtel Ibis et Restaurant Bistro 515 Grill – LA CIOTAT 515, avenue de la Tramontane – ZI Athélia 4 – 13600 La Ciotat Tél.: +33 4 42 71 34 00 Fax : +33 4 42 71 34 01 h5… ibishotel.com - accorhotels.com

Bon Moments

Customer review rating 5.0/5

Domi Couples - 31/01/2020 Confirmed reviews ALL

inoubliable

Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à ibis La Ciotat. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Olivier BONNET - Directeur Hôtel Ibis et Restaurant Bistro 515 Grill – LA CIOTAT 515, avenue de la Tramontane – ZI Athélia 4 – 13600 La Ciotat Tél.: +33 4 42 71 34 00 Fax : +33 4 42 71 34 01 h5… ibishotel.com - accorhotels.com

Quick and easy

Customer review rating 5.0/5

Steve Business - 16/01/2020 Confirmed reviews ALL

Check-in and check out was very efficient. Staff very helpful

Dear STEVEN B., We very much appreciate your comments regarding your stay at the ibis La Ciotat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier BONNET - Directeur Hôtel Ibis et Restaurant Bistro 515 Grill – LA CIOTAT 515, avenue de la Tramontane – ZI Athélia 4 – 13600 La Ciotat Tél.: +33 4 42 71 34 00 Fax : +33 4 42 71 34 01 h5… ibishotel.com - accorhotels.com

Excellent

TripAdvisor rating 5.0/5

Toon V Business - 21/11/2017 TripAdvisor review

Excellent hotel. Nice place. Good parking. Clean room and bathroom. Nice people working in the hotel. Everything was perfect and a good relation: price / quality. The restaurant in the hotel is Courtepaille. You like it or not. I don't. But the breakfast was excellent.

Touring holiday

TripAdvisor rating 5.0/5

L9965KPgrahamc Couples - 28/05/2017 TripAdvisor review

A relaxing hotel in which to stay whilst touring around the area our only complaint is that in our opinion the bathroom was far too small leaving space for movement the evening meal in the restaurant was well presented and good value having the swimming poolwas an added bonus

Refurbishment until end of December 2016

TripAdvisor rating 2.0/5

Emiliano M Business - 21/11/2016 TripAdvisor review

Unfortunately I arrived at the hotel while they were completely refurbishing the lobby. It is difficult to give a judgment, but I was disappointed that no communication was sent to inform me of the issue. The rooms are fine, small as in any other Ibis. The breakfast was better than average, actually better than many Mercure/Ibis I stayed in, this is thanks to the fact that it is not organised by the hotel but by a restaurant in the back. Location is good if you just need to stop and go, otherwise you are far from everything.

Dear Guest, We would like to thank you for taking the time to share your feelings about our hotel Ibis La Ciotat. Unfortunately, you sound to be disappointed regarding the refurbishment and I really apologize about it. We strive to provide a high level of service so we decided to modernize the whole venue starting by the rooms last year and ending with the lobby this year. On December, 15th, we will be glad to welcome our guests in a hotel 100% renovated ! We hope we will have the chance to welcome you back then. Do not hesitate to follow us on our Facebook fan page. Regarding breakfast, your nice review has been shared with our team. Indeed, breakfast is served by our team in the restaurant area. It is 100% identical to Ibis hotels standards that you can find all over the country. However, thank you for your positive feedback ! Dear guest, we are looking forward to welcoming you real soon ! Sincerely, Gregoire De Oliveira - General Manager

Hope it will improve...

TripAdvisor rating 3.0/5

Maya S Friends getaway - 24/08/2015 TripAdvisor review

I knew what to expect by Ibis brand so there is no disappointment in terms of rooms, facilities, etc. (the only minus is for the amount of plugs available in the room.. nowadays when all have tablets, phones and other equipment you would expect more places to charge them!). We were welcomed by a very nice lady at the reception. Plus for that! And her fluent English! We were told we can eat at the restaurant which closes at 11pm. We decided to with that. 3 waiters were serving us. None speaking English.. (despite a couple of words...)First waitress let us sit where we wanted and then the other came and asked us to choose between 2 tables! That was quite rude and I already felt like I am disturbing! Despite asking to bring the main after my friend finishes her entree, she was given both almost at once.. We were asked twice for a room number (by 2 different waiters. That is called communication... ) My salad was dry and not edible so when I wanted to order something else I was told I can only get a dessert as at 22:30 it is too late for anything else. At 22:55 we were told "bye bye" by the stuff and were left with dirty empty dishes at the table. I actually laughed at it then, but really... I expect a bit more respect from the stuff. So with that experience I hope I will not have to stay at this hotel again and I am glad that this is not a standard within Ibis brand!

Great experience

TripAdvisor rating 5.0/5

Douggie123 Family - 03/10/2013 TripAdvisor review

Loved the hotel setting, pool area was great, breakfasts were great and we had a very memorable experience. Rooms were clean and tidy. Great value for money. Thank you IBIS. Welcome was great and check out was fast and very efficient. Wonderful 3 days.

Excellent attitude of the personnel in the reception and service areas.

TripAdvisor rating 4.0/5

naturumiel Solo travel - 22/06/2013 TripAdvisor review

La Ciotat is actually not great , but Cassis is absolutely wonderful, so being in the area, the location is odd but has a good view from the pool and some of the rooms. It is located high so you have a good feel of the mountains and the sea. The pool was great after a long day!!! But the great part was the food. Very good for the price and location. The service was excellent!

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