ibis La Ciotat 3 stars

Customer review rating (ALL Rating) 4.4/5 657 reviews

Best price
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515 Avenue de la tramontane, Athelia IV, 13600 LA CIOTAT, France

Description

Hotel extras

  • Charging station for electric cars

  • Heated outdoor swimming pool

  • Sea view

  • Traditional catering

  • Family rooms with terrace

Our accommodation(s)

Hotel location

ibis La Ciotat

515 Avenue de la tramontane, Athelia IV
13600 LA CIOTAT
France

GPS:43.2058, 5.60147

Telephone
Fax +33 4 42 71 34 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO 515 GRILL

From one end of the room to the other, you can observe the panoramic view overlooking La Ciotat and will also have the chance to see our team turning beautiful pieces of meat and fresh fish on the grill.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  657 reviews

TripAdvisor Rating  3.8/5  577 reviews

Customer review rating 3.5/5

Maria W. Business - Confirmed reviews ALL

Mixed feelings about the staff, some very professional, some really not, no smile, short answers, .... Also the restaurant is not cozy at all, lights very bright, feels like a "cantine"

Customer review rating 2.0/5

Alistair B. Business - Confirmed reviews ALL

There was a very strong smell of sewage coming from the bathroom

Dear Guest, Thank you for sharing your feedback. We are sincerely sorry for the unpleasant sewage smell you encountered in the bathroom. This is certainly not the level of comfort we strive to offer. Please rest assured that our maintenance team has been informed and is already addressing the issue. We also wish to mention that we would have been very happy to intervene during your stay if you had informed us — our team is always available to assist and ensure your comfort. We hope to have the opportunity to welcome you back for a much more pleasant experience. Kind regards, Emmy Front desk manager.

Customer review rating 4.5/5

Pierre B. Business - Confirmed reviews ALL

Late arrival after work but warm welcome

Cher Monsieur B., Un grand merci pour ce superbe commentaire ! Nous sommes ravis de savoir que votre séjour, bien qu'il ait été professionnel, a été agréable. C’est toujours un plaisir de vous offrir un accueil chaleureux, même après une longue journée de travail. Nous vous remercions également pour vos remarques positives sur la qualité de nos services, l'hébergement et la propreté. Votre satisfaction est notre priorité, et savoir que nous avons répondu à vos attentes est très gratifiant. Nous serions ravis de vous accueillir à nouveau lors de vos prochains déplacements professionnels ou personnels. À très bientôt ! Chaleureusement, Lara - Réceptionniste

Customer review rating 3.5/5

Marcus H. Business - Confirmed reviews ALL

Check in check out worked very well, the rooms have a good size, and the breakfast and dinner are very good. With the frindly service it was a nice stay.

Cher Marcus, Un grand merci pour votre retour ! Nous sommes ravis que votre séjour ait répondu à toutes vos attentes. Nous transmettrons vos compliments à toute notre équipe (restaurant, petit-déjeuner et réception), qui sera enchantée de les recevoir. Offrir un accueil chaleureux est une priorité pour nous, et nous sommes heureux que cela ait contribué à rendre votre séjour agréable. Concernant la coupure d'eau, elle était effectivement prévue par la société des eaux en raison de travaux sur la voie publique durant la nuit. Nous avons toutefois pris soin d'informer nos clients à l'avance. En ce qui concerne l'adresse de facturation, des confusions peuvent parfois survenir en raison de notre collaboration avec la société Ardagh, qui est implantée dans plusieurs pays. Cela peut entraîner des variations dans les adresses de facturation, et nous nous excusons pour la gêne occasionnée. Quant au mail automatique que vous avez reçu, il ne s'agit pas de la facture finale, mais d'un aperçu. Si vous remarquez une erreur, nous pouvons facilement la corriger et vous envoyer la facture finale par email ou la remettre lors de votre départ. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt ! Léa - Réceptionniste

Customer review rating 2.0/5

Janet J. Couples - Confirmed reviews ALL

The terrace furniture and window ledges were very dirty. The dinner on the first night was below average quality , the vegetables were inedible. I sent them back and no one came to discuss this with me. My partner had a starter I didn’t but they bought out my dinner the same time as his starter , I asked about this and they said it’s quite normal. I did speak to the manager but felt he turned the problem onto me. The deserts were not good

Thank you very much for your feedback. We are truly sorry that your experience at the restaurant did not fully meet your expectations. We always strive to address our guests’ concerns promptly, and we would have been happy to make any adjustments during your stay, such as changing the vegetables if they were not to your liking. We kindly encourage our guests to share their feedback immediately, as this allows us to resolve any issues right away and ensure a more enjoyable experience. We hope to have the opportunity to welcome you again and provide you with a truly memorable stay. Sincerely, Emmy, front desk manager

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Other web-users rate our hotel

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  • 136 reviews 7.6/10 Cleanliness
  • 128 reviews 8.9/10 Breakfast
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  • 12 reviews 4.7/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.