Novotel Reading Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 824 reviews

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Description

Hotel extras

  • Central location close to primary transport links

  • Reading train station is only a two minute walk away, London Heathrow Airport is 40 km away

  • Breakfast available daily: Full English assisted buffet service

  • Eight versatile meeting rooms for up to 110 guests .

  • Leisure facilities including gym, pool, sauna, steam room.

Our accommodation(s)

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Room 1

Hotel location

Novotel Reading Centre

25b Friar Street
RG1 1DP READING
United Kingdom

GPS:51.456745, -0.972343

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  824 reviews

TripAdvisor Rating  4.2/5  2,124 reviews

Certificate of excellence 2025

The best bar staff

TripAdvisor rating 5.0/5

OnAir39860595970 TripAdvisor review

Dear OnAir39860595970, Thank you for your wonderful feedback regarding our bar staff and the cocktail experience you enjoyed. We take pride in our team's dedication to providing exceptional service and unique offerings. We look forward to welcoming you back in the future. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 3.5/5

Lili S. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback regarding the television channel selection during your stay. We understand the importance of entertainment options and appreciate your comments, which will be shared with our team for future consideration. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

We do not feel this stay was value for money

TripAdvisor rating 2.0/5

471ey TripAdvisor review

Dear 471ey, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your positive remarks about our central location, the cleanliness of your room, and the comfort of the bed. However, we are genuinely sorry to hear that your experience did not meet your expectations in several aspects. Regarding the issues you encountered with the elevator, your report will be reviewed to ensure the continued safety and functionality of our facilities. We also understand that the layout of the bathroom may not suit everyone’s preferences, and we appreciate your perspective on this matter. It is especially concerning to learn about your breakfast experience. We strive to provide a high-quality service and a satisfying dining atmosphere for all our guests. Your comments regarding the delayed table clearing and limited food replenishment are being taken seriously, and we are working with our team to prevent such issues from recurring. Please note that this situation was an exception to our usual standards. As a gesture of goodwill, I would like to offer you a refund for your breakfast. To proceed, kindly contact us directly with your room number and the date of your stay so we can process this accordingly. You can reach me at dominika.najda@accor.com We truly value your feedback and hope to have the opportunity to welcome you back for a much-improved experience. Warm regards, Best regards, Dominika Najda F&B and C&B Sales Manager Novotel Reading Centre

Customer review rating 4.5/5

Steven M. B. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. I am pleased to hear that you enjoyed our convenient location and found the rooms comfortable. However, I sincerely apologize for the delay you experienced during check-in. We strive to provide efficient service. Your comments have been noted, and we will work to improve our processes to enhance our guests' experiences in the future. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Surpassed all expectations

TripAdvisor rating 5.0/5

MGBtrips91 TripAdvisor review

Dear MGBtrips91, Thank you for taking the time to share your positive experience at Novotel Reading Centre. We are delighted to hear that our cleanliness, comfort, and central location met your expectations. It is also gratifying to know that our staff provided you with professional and helpful service. We appreciate that our team collectively strives to exceed guest expectations. We hope you will have the opportunity to enjoy our pool facilities during your next visit. Thank you for your kind words and recommendation. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

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Other web-users rate our hotel

  • 792 reviews 8.2/10 Location
  • 1,066 reviews 6.6/10 Room
  • 850 reviews 8/10 Service
  • 11 reviews 7.9/10 WiFi
  • 450 reviews 6.5/10 Cleanliness
  • 352 reviews 8.1/10 Breakfast
  • 345 reviews 4/10 Amenities
  • 180 reviews 5.4/10 Food

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