Novotel Reading Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 841 reviews

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Description

Hotel extras

  • Central location close to primary transport links

  • Reading train station is only a two minute walk away, London Heathrow Airport is 40 km away

  • Breakfast available daily: Full English assisted buffet service

  • Eight versatile meeting rooms for up to 110 guests .

  • Leisure facilities including gym, pool, sauna, steam room.

Our accommodation(s)

Hotel location

Novotel Reading Centre

25b Friar Street
RG1 1DP READING
United Kingdom

GPS:51.456745, -0.972343

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  841 reviews

TripAdvisor Rating  4.2/5  2,162 reviews

Certificate of excellence 2025

A very pleasant stay

TripAdvisor rating 5.0/5

Global668048 TripAdvisor review

Well located, large rooms with good facilities. Good bar area and friendly staff. Marissa on reception was very helpful.

Dear Global668048, Thank you for your positive feedback regarding your stay. It is gratifying to learn that you appreciated our location, spacious accommodations, and the service provided by our team, especially Marissa. We look forward to welcoming you back for another enjoyable experience. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 2.0/5

Heather P. Couples - Confirmed reviews ALL

Rooms are not worthy of hotel star rating. Excellent base for being in town but that is it. Reported, wet carpet due to leak from a bodge job piping from shower, dirty carpets, maintenance poor of lighting. Strange layout with a toilet with no sink and broken shower screen seals.

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. I regret to hear that your experience did not meet your expectations, particularly concerning the condition of your room and the issues you encountered. We strive to maintain high standards, and I assure you that your comments on cleanliness and maintenance will be taken into account as we continually seek to improve our services. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 3.5/5

Jukka P. T. Business - Confirmed reviews ALL

I have stayed in your hotel for the past 23 years annually as my favorite Reading hotel. I am a morning swimmer, and appreciate that option. Also your breakfasts are fine. On the other hand the hotel seems to be in a need of basic maintenance and repairs. Also I would highly appreciate an opportunity to have my morning swim already at 6 AM well before my 8 AM meetings at the university campus.

Dear Valued Guest, Thank you for your ongoing loyalty to our hotel over the past 23 years. We are pleased to hear that you enjoy our breakfast and appreciate the swimming facilities. However, I regret that you found the maintenance and repairs unsatisfactory during your recent stay. Your feedback regarding the swimming schedule has been noted, and I understand how important it is to accommodate your needs before your meetings. We value your input and will consider it as we strive to enhance our services. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Poor

TripAdvisor rating 1.0/5

Lee G TripAdvisor review

Absolutely shocking, stayed on the 5th floor and had to keep on going back to reception for them to come back upstairs and let us into the room. Apparently the battery in the door needed charging 🤷‍♂️ no offer of another room or upgrade offered

Dear P1587EDleeg, I appreciate your feedback regarding the inconvenience you experienced with your room access. I apologize for the frustration caused by the door issue. Your comments will be reviewed to enhance our guest experience. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 3.5/5

Mark T. Business - Confirmed reviews ALL

Always pleasant and enjoyable, the only issue I have is the shower, the head of the shower is always moving off centre because of the feeder pipe.

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location convenient. However, we sincerely apologize for the inconvenience caused by the shower. Your comments will be taken into consideration for future improvements. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

In partnership with TripAdvisor

Other web-users rate our hotel

  • 802 reviews 8.4/10 Location
  • 1,083 reviews 6.2/10 Room
  • 853 reviews 7.9/10 Service
  • 11 reviews 7.6/10 WiFi
  • 459 reviews 6.2/10 Cleanliness
  • 355 reviews 8.2/10 Breakfast
  • 354 reviews 4.4/10 Amenities
  • 171 reviews 5.2/10 Food

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