Novotel Reading Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,018 reviews

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Description

Hotel extras

  • Central location close to primary transport links

  • Reading train station is only a two minute walk away, London Heathrow Airport is 40 km away

  • Breakfast available daily: Full English assisted buffet service

  • 10 flexible meeting rooms for up to 110 delegates, ideal for meetings and conferences.

  • Leisure facilities including gym, pool, sauna, steam room.

Our accommodation(s)

Hotel location

Novotel Reading Centre

25b Friar Street
RG1 1DP READING
United Kingdom

GPS:51.456745, -0.972343

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,018 reviews

Customer review rating 4.5/5

Ineke S. Couples - Confirmed reviews ALL

Reception were very welcoming and extremely helpful. Loved the swimming pool and Steam room. We also made use of the bar area. So convenient!

Dear Valued Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed our central location and the amenities, including the swimming pool and steam room. It is rewarding to know that our reception team provided a warm welcome and helpful service. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.5/5

Barry H. Couples - Confirmed reviews ALL

Reception staff were very good and polite

Dear Valued Guest, Thank you for your kind words regarding our location and the reception staff. We are pleased to hear that you had a positive experience during your stay. Your feedback is greatly appreciated and will be shared with the team. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.5/5

Hayley D. Families - Confirmed reviews ALL

Stayed here with my 2 adult daughters. Initially the room wasnt quite big enough for the 3 of us so we upgraded to an Exec room on the 10th. Marissa on the front desk was wonderful and ensured we had everything we needed for our stay.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our staff, particularly Marissa, to be wonderful and attentive. We appreciate your understanding regarding the room upgrade and hope your stay was enjoyable. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.5/5

Joanne S. Solo - Confirmed reviews ALL

Relaxing

Dear Valued Guest, Thank you for your kind words regarding our staff and the relaxing atmosphere of our hotel. We are pleased to hear that you had a positive experience during your stay. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 3.5/5

Patrick S. Business - Confirmed reviews ALL

Good points: very clean, well located, nice foyer, baths & fridges in rooms, quiet room, decent size rooms, nice toiletries, spa and swimming pool, staff generally (although also see other points). Bad points: room too warm and difficult to cool, too many broken things (kettle didn't self cancel, bath could only be filled with shower head, bath and basin controls fell off), hand wash was empty on arrival and not filled during housekeeping visit, tea and coffee not replenished during housekeeping visit. Other points: staff distracted on initial welcome (so initial impression was poor), rooms & corridors & lifts felt worn, room a very odd layout - toilet so far from basin not great, filtered water only available from reception - not sure of reason for not including in the fridge on arrival but annoying to get to 13th floor to find out you have to go back to reception! Overall, a decent stay, particularly for the price, but the small issues really detracted from the experience. A little maintenance and a closer eye on the detail needed. Would stay again at the right price.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Reading Centre. I am pleased to hear that you found our location convenient and appreciated the cleanliness of our facilities, as well as the amenities provided in your room. However, I regret that there were several aspects of your experience that did not meet your expectations. I acknowledge the discomfort caused by the room temperature and the maintenance issues you encountered, including the kettle and bath fixtures. Your comments regarding the housekeeping service and the replenishment of toiletries and beverages have been duly noted and will be addressed with the relevant team to ensure improvements are made. We appreciate your feedback, as it helps us enhance the quality of our services. Thank you once again, and we hope to welcome you back in the future. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Other web-users rate our hotel

  • 877 reviews 8.6/10 Location
  • 1,172 reviews 6.7/10 Room
  • 945 reviews 8.4/10 Service
  • 10 reviews 7.3/10 WiFi
  • 507 reviews 6.9/10 Cleanliness
  • 419 reviews 8.3/10 Breakfast
  • 345 reviews 4.8/10 Amenities
  • 250 reviews 8.1/10 Pool

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