Sofitel Munich Bayerpost 5 stars

Customer review rating (ALL Rating) 4.4/5 3,955 reviews

Best price
guarantee
Sofitel Munich Bayerpost - Image 1
Sofitel Munich Bayerpost - Image 2
Sofitel Munich Bayerpost - Image 3
Sofitel Munich Bayerpost - Image 4
Bayerstrasse 12, 80335 MUNICH, Germany

Description

Hotel extras

  • Luxurious 5-star hotel in Munich near the main train station and Marienplatz square

  • A house with its own history and modern French flair

  • Unique suites in creative colors and a contemporary design

  • 20 stylish meeting facilities with state-of-the-art equipment for up to 800 guests

  • Green Key certification with a focus on regional products and sustainable luxury

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 MUNICH
Germany

GPS:48.139495, 11.55678

Telephone
Fax +49 89 599481000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,955 reviews

TripAdvisor Rating  4.3/5  5,174 reviews

Certificate of excellence 2024

Fabulous Holiday Vacation

TripAdvisor rating 5.0/5

Nicole G TripAdvisor review

What a fantastic hotel from start to finish. Great location, friendly staff, excellent breakfast ( even a large vegan section ) and beautifully decorated.... they even have a bath menu!!! I had contacted the manager Umut who arranged our guest rooms, transportation and a flawless check in, dinner recommendations. We enjoyed it all!! Being an avid traveler service like this is exceptionally rare and so very much appreciated. Thank you Umut and team for a fabulous holiday. We will be back and will recommend this hotel hands down!

Customer review rating 5.0/5

Serenay T. Friends - Confirmed reviews ALL

I do not even know where to begin to express my gratitude. Our stay has been added to our memories as an unforgettable experience. First and foremost, I would like to thank Mr. Umut for his incredibly kind and helpful manner, which made us feel right at home. We witnessed numerous times how committed he was to ensuring guest satisfaction—not only for us but for every guest. My sincere thanks also go to Ms. Zuzana, the Executive Housekeeper. Our room was spotless and meticulously prepared. The housekeeping team was extremely friendly and welcoming. As a hotelier in the same position myself, I know how challenging this is. It was clear how well she supports her team with training and leadership. If we visit Munich again, there is no doubt about where we will stay.

Bonjour Serenay T., What a joy it was to read your wonderful feedback—thank you sincerely for taking the time to share such heartfelt words. We are truly honored that your stay with us has become an unforgettable memory. It means so much to hear your praise for Mr. Umut. His dedication to making every guest feel cared for is exceptional, and your recognition will be deeply meaningful to him. We are equally delighted that Ms. Zuzana and her housekeeping team impressed you with their attentiveness and meticulous standards. Your kind acknowledgment of their work—and your understanding as a fellow hotelier—are greatly appreciated. Knowing that we would be your unquestioned choice for a future stay in Munich is the highest compliment we could receive. It would be our pleasure to welcome you back and ensure that your next visit is just as memorable. Best Regards, Emiel van Dijk General Manager

Customer review rating 4.5/5

Houghton R. Families - Confirmed reviews ALL

The hotel is stylish and different with a welcoming atmosphere. The staff is just superb, reception, bar, housekeeping or doorman...just amazing. Beautiful bar. Room was comfortable and spotless. Then there is breakfast. Different hotel. Catastrophic. Totally unacceptable for such a wonderful place. At times you have to wait up to ten minutes for a table. Totally disorganised, tables not cleared, breakfast items missing and not refilled. Special mention for the brave, wonderful egg chef who tried to do his best serving a room with more than 100 guests alone. Choice not 5 star either. Where are the menus with eggs benedict etc. I was furious how such a beautiful hotel is let down by one area which should be simple to sort.

Bonjour Houghton R., Thank you very much for taking the time to share such detailed feedback following your recent stay with us. I am delighted to read that you enjoyed the style and atmosphere of our hotel, and especially that our team—from reception to bar, housekeeping, and our doorman—made such a superb impression. Your compliments truly mean a great deal, and I will be sure to share them with the entire team. It is also wonderful to hear that you found your room comfortable and impeccably clean. At the same time, I would like to express my sincere apologies for the experience you encountered at breakfast. What you described is far from the standard we aim to deliver, and I fully understand your frustration—especially given that the rest of your stay met such high expectations. The waiting times, lack of organisation, delayed clearing of tables, and missing items are simply not acceptable, and I regret that you had to experience this. Your comment about our egg chef is greatly appreciated; he indeed works with passion and dedication, and he will be very glad to know his efforts stood out. That said, no member of our team should ever be left in a situation where they must manage an overload alone. Your feedback regarding the variety and availability of dishes, including the absence of à la carte options such as Eggs Benedict, is also extremely valuable. We are currently reviewing our breakfast concept, staffing levels, and operational flow to ensure a more refined and truly five-star experience. Rest assured, your comments will directly contribute to these improvements. Thank you once again for recognising the many strengths of our hotel while also being honest about what needs attention. We sincerely hope to welcome you back and provide you with a breakfast experience fully aligned with the high standards you encountered throughout the rest of your stay. Best Regards, Emiel van Dijk General Manager

Customer review rating 4.5/5

Mark B. Solo - Confirmed reviews ALL

The property is less than a five minute walk from the main train station. The check-in and check-out staff were really friendly and helpful. Breakfast is a bit of a zoo with people queuing before 7am and then going to the chef station right away. It then takes people who come at 7am to have to wait a while to get served. Outside the chef station the range is the usual continental - cheese, ham etc.

Bonjour Mark B., hank you very much for sharing your feedback and for rating your stay so positively. We are delighted to hear that you appreciated our central location and that our check-in and check-out teams made you feel welcome and well supported throughout your visit. At the same time, I appreciate your candid comments regarding the breakfast experience. We understand how important a smooth and relaxed start to the day is, and I am sorry that the morning rush impacted your enjoyment. Your observations regarding the queue and service flow at the chef’s station are very valuable. We are reviewing ways to optimize traffic during peak times to ensure a more seamless experience for all guests. Thank you once again for choosing Sofitel Munich Bayerpost. We hope to have the pleasure of welcoming you back soon and providing an even more enjoyable stay. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

James L. Couples - Confirmed reviews ALL

Recently spent 3 nights here and enjoyed the hotel immensely.

Bonjour James L., Thank you for taking the time to share your positive feedback regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that you enjoyed your experience with us during your three-night visit. It is our goal to provide exceptional service and comfort, and your kind words serve as a wonderful encouragement to our team. Best Regards, Emiel van Dijk General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,622 reviews 9.1/10 Location
  • 2,264 reviews 7/10 Room
  • 2,732 reviews 8.2/10 Service
  • 14 reviews 7.9/10 WiFi
  • 1,001 reviews 7.9/10 Breakfast
  • 622 reviews 6.5/10 Cleanliness
  • 423 reviews 4.7/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Munich

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.