Customer review rating (ALL Rating) 4.1/5 729 reviews
Aparthotel Adagio Munich City
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Access: 600 m / 0.37 mi 8 min walk
Access: 600 m / 0.37 mi 8 min walk / 1 min drive
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Will go back again and again and again
TripAdvisor rating 5.0/5
David B TripAdvisor review
Another Aweseome stay at the Aparthotel Adagio Munich. Loved just everything here. Have been here before. Stayed with the family for three nights before our vacation flight to explore the city. Staff is wonderfull, especially with kids. Everyone was so welcoming. Room was nice and tidy, spacious and equipped with everything you needed. We could even prepare small dishes for our Baby Boy. We will definitely be back soon.
Dear Guest, Thank you for this excellent review. We are thrilled to hear that you and your family enjoyed your stay with us once again. Our staff takes great pride in providing a welcoming and friendly atmosphere, especially for our little guests. It's great to know that you found our rooms to be spacious, clean, and well-equipped for your needs. We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay in the near future. We look forward to welcoming you back. Kind regards,
Good location but poor amenities
TripAdvisor rating 2.0/5
Kudos16traveller Couples - TripAdvisor review
The apartment hotel is a 10 mins walk from the train station which is convenient. For 2 people, the space is adequate but we can tell the amenities were more inferior. Fridge was not switched on and kettle was not provided, which we had to ask from reception. The shower head was old and towels were thin, not the typical hotel fluffy towels. Bathroom basic items such as shampoo were not given. Pillows were extremely soft and small. Staff looked constantly occupied with other matters but still able to address our needs in a jiffy.
Dear Guest, Thank you for sharing your feedback. We are glad to hear that you found our location convenient, being just a 10-minute walk from the train station. We apologize, however, for the inconvenience you faced with the fridge and the kettle. Please note that our fridges are not turned on for ecological reasons, to save electricity when not needed. However, our reception team is always available to assist with any requests, such as providing a kettle. We appreciate your feedback on the shower head, towels, and pillows, and we will take it into consideration for future improvements. Our team is indeed multitasking, but we are happy to know that they were able to address your needs promptly. We hope that you will give us the opportunity to provide you with a more enjoyable stay in the future. Kind regards,
Customer review rating 1.5/5
Shahin Couples - Confirmed reviews ALL
Twice had surprise guest entering while i was staying in the room. One guest entered room while sleeping 12 am. Reception has said it was a mistake and thats all. Well, while sleeping with your wife and entering another man into bedroom is not acceptable mistake. Another guest entered during lunchtime. Reception was ok with it and blamed on the system. Its weird that network which runs Fairmont has still has such system.
Dear Shahin, Thank you for taking the time to share your feedback with us. We are glad you chose to stay with us. However, we are sorry to hear of the unfortunate incidents you mentioned. We assure you that this is not a common occurrence and we will investigate the matter to prevent it from happening in the future. We apologise for the inconvenience. Regarding the cleaning of the rooms, as an aparthotel, our policy is to clean the rooms every 7 days, but we do offer additional cleaning services for a fee if requested. We apologise if this was not clearly communicated to you. Furthermore, we understand your concerns about the bed sheets and bathroom air vent, and we will address these issues with our housekeeping and maintenance teams to ensure they are resolved. We apologise for any inconvenience. As for the breakfast, we are sorry we did not meet your expectations in this regard. We strive to offer a variety of options to cater to different preferences, and we appreciate your feedback on this matter. Lastly, we are sorry if you did not receive the late checkout benefit as a Silver member of our loyalty program. We will review our procedures to ensure that our members receive the benefits they are entitled to. Please know that do we value and appreciate your loyalty. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. Kind regards, The team of Adagio Munich City H6… - Tel: +49…
Good location near the Central Station
Customer review rating 4.0/5
Mc Families - Confirmed reviews ALL
Location is about 5 -10 mins walk to the Central Train Station. The lady at the reception was very helpful. The apartment is clean, a bit small for an apartment for 3 but functional. The only downside is that there is only one washer working and the dryer stopped before the time so we had to reload to complete the drying. After 2 hours, the clothes were still damp. We booked Adagio bec it had laundry facilities. So that was a bit of a downer as we spent all evening washing and drying clothes. Breakfast was good. Express checkout is also good.
Dear Marian, Thank you for taking the time to share your experience with us. We are glad to hear that you appreciated our convenient location near the train station and our tasty breakfast helped to start your day off on the right foot. However, we are sorry that you weren't completely happy with your studio, we do have larger apartments available, please do let us know your preference on your next stay. Furthermore, we are sorry to hear about the issue with our laundry facilities. Please let us know of any concerns while you are with us so that we can resolve them immediately as the satisfaction of our guests is of utmost importance. We hope to have the pleasure of welcoming you back in the future. Best regards, The team of Adagio Munich City H6… - Tel: +49…
Location was very near to the central train station
Customer review rating 5.0/5
Vijayletchumi Families - Confirmed reviews ALL
We worked in to the front desk for hotel reservations. We were there due to unforseen reasons, so a hotel was needed urgently as such we requested the front desk for help.We got the help on time to for our room request everything was smooth.All the staffs were very kind and helpful .Thanks again to the team.
Dear Salam, Thank you for choosing our aparthotel and for taking the time to write this review. We are delighted to know that you received friendly and professional service from our team members and that our high standards met your expectations. We would love to welcome you back on another occasion in the future. Best wishes, The team of Adagio Munich City H6… - Tel: +49…
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price