Aparthotel Adagio Munich City

Customer review rating (ALL Rating) 4.2/5 563 reviews

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Description

Hotel extras

  • In the heart of the city, close to the train station

  • Fitness room free of charge

  • Private parking garage

  • Free WIFI

  • Planet 21 Silver

Our accommodation(s)

Studio

Studio for 2 people

  • 2 pers. max
  • 24 / 258 sq ft
  • Bedding 1 x Double bed(s)

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Hotel location

Aparthotel Adagio Munich City

Schwanthalerstrasse 61
80336 MUNICH
Germany

GPS:48.137455, 11.556235

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  563 reviews

TripAdvisor Rating  4.0/5  919 reviews

Certificate of excellence 2024

Below Expectations

TripAdvisor rating 2.0/5

XUTX TripAdvisor review

The aparthotel provides basic, functional accommodation. The room size is adequate for one person, though somewhat small for two guests. On a positive note, the bed is comfortable. However, several issues detracted from the overall experience: The kitchenette lights flickered constantly, rendering them unusable. Bathroom lighting was insufficient. The kitchenette equipment is quite limited for guests planning to prepare meals. Carpet was not very clean and soundproof deficient. The television did not function, neither regular TV channels nor the casting and streaming services worked. Despite reporting this issue, no repairs were made during my stay. The staff offered a kind of Chromecast device as an alternative but required either my ID card as deposit or photocopy it. I declined, as this practice appears inconsistent with GDPR principles, which stipulate that personal data collection must be proportionate and limited to what is strictly necessary. Photocopying identity documents should be restricted to situations where verification cannot be achieved through simple inspection, as it puts the citizen at risk of identity theft. When I explained my concerns, the staff response was dismissive, offering no alternative solution. Given that the hotel had already placed a €200 hold on my card for potential damages or incidental charges, requesting additional security for a basic accessory seemed excessive and unprofessional. While the aparthotel serves its purpose, the combination of maintenance issues, unresolved technical problems, and rigid customer service policies left me disappointed, particularly given the nightly rate. For the price point, I expected higher standards and more responsive service.

Customer review rating 4.0/5

Narelle G. Couples - Confirmed reviews ALL

Location was good Staff were friendly

Dear Guest, Thank you for sharing your positive feedback regarding your stay. We are pleased to hear that you enjoyed our convenient location and found our staff friendly. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Aparthotel Adagio München City

Customer review rating 5.0/5

Holly K. Couples - Confirmed reviews ALL

The room was very spacious and clean! We were within walking distance from so many areas of Munich and next to all the trains!

Customer review rating 3.5/5

Hailey R. Families - Confirmed reviews ALL

The hotel was in a great location and the size of the apartment was perfect for our family of four. We were unhappy during check-in though because when I booked the room, I selected the early 10am check-in option which does cost money. I was happy to pay it because that was very important to us since we flew in on a red-eye with our kids who are 2 and 4 years old. The woman at the desk insisted check-in is 3pm, and did not charge us for the early check-in. This was incredibly difficult for my family and had I known we wouldn't have been able to check in until the afternoon, I would have explored other others. Also, the breakfast is very expensive at 24 euro per adult. You can get the same food a block or two down for a quarter of the price.

Customer review rating 1.5/5

Waheeb A. M. Families - Confirmed reviews ALL

- This is the first time in an Accor hotel that I feel like I've been not treated very well. - They've asked for insurance of 200 euros. - Dry bar in the bathroom never worked. - You are only allowed to change towels every second day!! - Coffee/tea machine at reception for free, but you have to bring your own cups!! - Family friendly staff, especially Yasmin, she was very polite and professional. very big "thank you" to her as she made our stay more pleasant.

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Other web-users rate our hotel

  • 795 reviews 9/10 Location
  • 952 reviews 7.1/10 Room
  • 743 reviews 7.7/10 Service
  • 27 reviews 5.8/10 WiFi
  • 359 reviews 6.1/10 Cleanliness
  • 219 reviews 6.1/10 Amenities
  • 138 reviews 6.2/10 Breakfast

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