Aparthotel Adagio Munich City

Customer review rating (ALL Rating) 4.2/5 565 reviews

Aparthotel Adagio Munich City - Image 1
Aparthotel Adagio Munich City - Image 2
Aparthotel Adagio Munich City - Image 3
Aparthotel Adagio Munich City - Image 4
Schwanthalerstrasse 61, 80336 MUNICH, Germany

Description

Hotel extras

  • In the heart of the city, close to the train station

  • Fitness room free of charge

  • Private parking garage

  • Free WIFI

  • Planet 21 Silver

Our accommodation(s)

Studio

Studio for 2 people

  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x Double bed(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Aparthotel Adagio Munich City

Schwanthalerstrasse 61
80336 MUNICH
Germany

GPS:48.137455, 11.556235

Telephone
Fax +49 89 121122301

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  565 reviews

TripAdvisor Rating  4.0/5  919 reviews

Certificate of excellence 2024

Customer review rating 2.0/5

Ildefonso M. Families - Confirmed reviews ALL

The aparthotel provides basic, functional accommodation. The room size is adequate for one person, though somewhat small for two guests. On a positive note, the bed is comfortable. However, several issues detracted from the overall experience: The kitchenette lights flickered constantly, rendering them unusable. Bathroom lighting was insufficient. The kitchenette equipment is quite limited for guests planning to prepare meals. Carpet was not very clean and soundproof deficient. The television did not function, neither regular TV channels nor the casting and streaming services worked. Despite reporting this issue, no repairs were made during my stay. The staff offered a kind of Chromecast device as an alternative but required either my ID card as deposit or photocopy it. I declined, as this practice appears inconsistent with GDPR principles, which stipulate that personal data collection must be proportionate and limited to what is strictly necessary. Photocopying identity documents should be restricted to situations where verification cannot be achieved through simple inspection, as it puts the citizen at risk of identity theft. When I explained my concerns, the staff response was dismissive, offering no alternative solution. Given that the hotel had already placed a €200 hold on my card for potential damages or incidental charges, requesting additional security for a basic accessory seemed excessive and unprofessional. While the aparthotel serves its purpose, the combination of maintenance issues, unresolved technical problems, and rigid customer service policies left me disappointed, particularly given the nightly rate. For the price point, I expected higher standards and more responsive service.

Customer review rating 1.5/5

Magnus G. Families - Confirmed reviews ALL

The location is fine, close to the Hauptbahnhof and within walking distance to both the Old town/City Centre and the major museums. The area around the main train station is not the flashiest, though it is not unsafe in any way. The room prices are ok, and you get a full flat for the price, so that is also a plus point. Some of the staff were also nice. That is were the fun ends, though. The room was not very clean, things left from the previous occupant in the cupboards, the kitchen floor was sticky from old food and the bedding smelled musty and dusty. The TVs did not work - "we've had problems with those for some time", said the very "relaxed" person at the reception when I asked about it. Generally speaking, the technology/electricity did not seem to work well, light switches that do not work is one thing, but lights that turn themselves on in the middle of the night (!) is a more serious matter (faulty wiring?) . The breakfast was also "promising", though the layout left a lot to be desired, few tables/chairs, most occupied by people who did not have breakfast included, but sat there waiting for pick-ups etc. Most of the food was crammed into one fridge that you had rummage around in to get anything, climbing around other guests while doing so, neither convenient nor exactly hygenic. The MOULDY cakes were also not exactly hygenic.... The plot next to the hotel is also a building site, so we woke up to a vat of cement hanging right in front of the window; interesting for the kids, less so for adults who want to sleep. To sum it up; it could be a good hotel, though quite a lot of things need to be fixed first.

Below Expectations

TripAdvisor rating 2.0/5

XUTX TripAdvisor review

The aparthotel provides basic, functional accommodation. The room size is adequate for one person, though somewhat small for two guests. On a positive note, the bed is comfortable. However, several issues detracted from the overall experience: The kitchenette lights flickered constantly, rendering them unusable. Bathroom lighting was insufficient. The kitchenette equipment is quite limited for guests planning to prepare meals. Carpet was not very clean and soundproof deficient. The television did not function, neither regular TV channels nor the casting and streaming services worked. Despite reporting this issue, no repairs were made during my stay. The staff offered a kind of Chromecast device as an alternative but required either my ID card as deposit or photocopy it. I declined, as this practice appears inconsistent with GDPR principles, which stipulate that personal data collection must be proportionate and limited to what is strictly necessary. Photocopying identity documents should be restricted to situations where verification cannot be achieved through simple inspection, as it puts the citizen at risk of identity theft. When I explained my concerns, the staff response was dismissive, offering no alternative solution. Given that the hotel had already placed a €200 hold on my card for potential damages or incidental charges, requesting additional security for a basic accessory seemed excessive and unprofessional. While the aparthotel serves its purpose, the combination of maintenance issues, unresolved technical problems, and rigid customer service policies left me disappointed, particularly given the nightly rate. For the price point, I expected higher standards and more responsive service.

Customer review rating 4.0/5

Narelle G. Couples - Confirmed reviews ALL

Location was good Staff were friendly

Dear Guest, Thank you for sharing your positive feedback regarding your stay. We are pleased to hear that you enjoyed our convenient location and found our staff friendly. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Aparthotel Adagio München City

Customer review rating 5.0/5

Holly K. Couples - Confirmed reviews ALL

The room was very spacious and clean! We were within walking distance from so many areas of Munich and next to all the trains!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 795 reviews 9/10 Location
  • 952 reviews 7.1/10 Room
  • 743 reviews 7.7/10 Service
  • 27 reviews 5.8/10 WiFi
  • 359 reviews 6.1/10 Cleanliness
  • 219 reviews 6.1/10 Amenities
  • 138 reviews 6.2/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Munich

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.