Novotel Freiburg am Konzerthaus 4 stars

Customer review rating (ALL Rating) 4.3/5 2,690 reviews

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Novotel Freiburg am Konzerthaus - Image 1
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Konrad Adenauer Platz 2, 79098 FREIBURG IM BREISGAU, Germany

Description

Hotel extras

  • The hotel is certified by the SGS FRESENIUS Institute ALLSAFE.

  • Location is 5 min. walk from the beautiful old town and local attractions

  • Family offers, family rooms and 2 themed rooms: Music & Black Forest Rooms

  • Excursions towards the Black Forest, Europe - Park, Switzerland and France

Our accommodation(s)

Hotel location

Novotel Freiburg am Konzerthaus

Konrad Adenauer Platz 2
79098 FREIBURG IM BREISGAU
Germany

GPS:47.995369, 7.841306

Telephone
Fax +49 761 3889100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA ROTONDE

La Rotonde is open from 6.30am for our buffet breakfast. We serve both dishes from around the world and regional specialties in modern surroundings. The restaurant also has a pretty outdoor terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,690 reviews

TripAdvisor Rating  4.0/5  2,192 reviews

Okay

Customer review rating 3.5/5

P. Solo - Confirmed reviews ALL

When I arrived late in the night the experience was correct but not good. Next morning everything perfect. Donc portier de nuit no star .... Service next morning all service by ladies (Breakfast, Reception, car park) perfect maximum number of stars ...

Well Located

Customer review rating 5.0/5

Lilian Friends - Confirmed reviews ALL

Cool hotel Nice place

Dear Lilian, Thank you for your positive review! We are delighted to hear that you found our hotel well located and cool. We hope to welcome you back soon. Kind regards Sinan Kapamaz Guest Relations Manager

Well located

Customer review rating 4.5/5

Jv Couples - Confirmed reviews ALL

A very good place to stay when travelling around as it has excellent links. Staff were very helpful and a a good breakfast.

Dear Janet, Thank you for your positive feedback. We are delighted to hear that you found our hotel well-located with excellent links. Our staff is dedicated to providing exceptional service. We are glad you enjoyed our breakfast. Kind regards Sinan Kapamaz Guest Relations Manager

Good house, good location

Customer review rating 3.5/5

Guest Business - Confirmed reviews ALL

OK hotel. New but already looking a bit tired with the usual wear and tear. Good service. Very good location close to the main station and the city center. Didn't have breakfast so I cannot say anything about that. Dinner at the hotel restaurant was sub-standard and over-priced. Don't go there.

Dear Johannes, Thank you for sharing your feedback. We appreciate your compliments on our location and service. We regret to hear that you found our hotel looking tired and the dinner experience disappointing. Your comments will be shared with our team for improvements. We hope you consider giving us another chance in the future. Kind regards Sinan Kapamaz Guest Relations Manager

no disabled parking spaces

Customer review rating 3.0/5

Hans Couples - Confirmed reviews ALL

Unfortunately in front of the hotel there is a lot of space but no dedicated permanent parking spaces for the disabled; this could be fixed easily

Dear Hans, thank you for your feedback. We appreciate your suggestion regarding disabled parking spaces. There are disabled parking spaces available in our underground garage. However we will definitely consider your input for future improvements. Kind regards Sinan Kapamaz Guest Relations Manager

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Other web-users rate our hotel

  • 1,395 reviews 9.3/10 Location
  • 1,568 reviews 6.3/10 Room
  • 1,230 reviews 7.8/10 Service
  • 37 reviews 6.2/10 WiFi
  • 894 reviews 8/10 Breakfast
  • 559 reviews 6.2/10 Cleanliness
  • 415 reviews 3.6/10 Vibe
  • 363 reviews 3.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.