Mercure Hotel Panorama Freiburg 4.5 stars

Customer review rating (ALL Rating) 4.6/5 2,252 reviews

Mercure Hotel Panorama Freiburg - Image 1
Mercure Hotel Panorama Freiburg - Image 2
Mercure Hotel Panorama Freiburg - Image 3
Mercure Hotel Panorama Freiburg - Image 4

Description

Hotel extras

  • 86 guest rooms with south-facing balcony or terrace and view of Freiburg

  • Quiet isolated high above the city yet only 10 min drive from the center

  • Mediterranean restaurant "PANORAMA"

  • Indoor pool 8 am to midnight (sauna closed), jogging and hiking trails

  • Free on-site car park & all the hotel amenities of 4-star Superior

Our accommodation(s)

Hotel location

Mercure Hotel Panorama Freiburg

Wintererstr. 89
79104 FREIBURG
Germany

GPS:48.007489, 7.871822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PANORAMA

Sample the culinary creations on offer in our PANORAMA restaurant. These dishes with a southern touch are fresh, light, wholesome and aromatic. The terrace is perfect for al-fresco dining in fine weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,252 reviews

TripAdvisor Rating  4.5/5  962 reviews

Spectacular location, fantastic pool and spa, great breakfast.

Customer review rating 4.5/5

Nigel A. Couples - Confirmed reviews ALL

We wanted to return to The Mecure Panorama because we enjoyed using the pool and spa so much on our previous visit. Our room had a fantastic view of the city and we walked down to Freiburg in the morning before spending the afternoon in the hotel’s pool and spa. The breakfast at Hotel Panorama is exceptional and we enjoyed a very pleasant dinner there on our second evening.

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

service deterioated a lot, esp. in restaurant. Less food choices than before snd quality of menues not as good anymore. Hotel also needs renovation

Well located

Customer review rating 5.0/5

Brian Business - Confirmed reviews ALL

Really nice view!! food and service excellent

Dear Brian, We are very pleased to read that you enjoyed your stay over the roof tops of the city - especially the quiet location of our hotel along the edges of the woods with a unique view across Freiburg and the surrounding area, the quality of the food served in our restaurant "Panorama" as well as the service. It is always a pleasure to receive positive feedback. We are looking forward to welcome you again during your next visit of Freiburg! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Well located

Customer review rating 5.0/5

Christine F. Solo - Confirmed reviews ALL

It was wonderful! Beautiful room nice friendly atmosphere with professional friendly staff.

Dear Christine F., We are very pleased to read that you enjoyed your stay over the roof tops of the city - especially your room, the friendly atmosphere in our hotel as well as the professionalism and the friendliness of our whole team. It is always a pleasure to receive positive feedback. We hope to welcome you again during your next visit of Freiburg! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Excellent location

Customer review rating 4.0/5

Mobi Couples - Confirmed reviews ALL

Rooms were nice and the view from the top floor is spectacular. But if you go for dinner in the restaurant Chez Eric that is not so good. We were the with 2 people and we had a really expensive dinner , we were served fries with the main course and got one little plate of fries . This is the same as a single person got. When we asked for a second serving of fries we got charged an extra 6 € ??????? . Serving flat coocked spinach with a Chateaubriand (both full of iron) is not a good choice.

Dear Mobi, Thank you very much for the evaluation of your stay in our hotel! Comments of our guests are very important for us because they show us in which areas our services have to be checked and if needed have to be optimized. We are really pleased to read that you enjoyed your room as well as the unique view across Freiburg and the surrounding area during your stay in our hotel. At the same time we deeply regret that your visit of our restaurant "Panorama" has been disappointing for you. We have noticed your comments concerning this with detailed attention. Be assured that we will discuss the facts mentionned with our kitchen team. We are looking forward to count on your trust in the future. Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

In partnership with TripAdvisor

Other web-users rate our hotel

  • 749 reviews 8.3/10 Location
  • 1,292 reviews 8.2/10 Room
  • 1,149 reviews 9.2/10 Service
  • 12 reviews 4.8/10 WiFi
  • 544 reviews 8.8/10 Breakfast
  • 491 reviews 5.9/10 Comfort
  • 303 reviews 8.6/10 Cleanliness
  • 297 reviews 5.9/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Freiburg