Mercure Hotel Panorama Freiburg

Mercure Hotel Panorama Freiburg 4.5 stars

Customer review rating (ALL Rating) 4.7/5 1,421 reviews

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Hotel extras

  • 86 guest rooms with south-facing balcony or terrace and view of Freiburg

  • Quiet isolated high above the city yet only 10 min drive from the center

  • Mediterranean restaurant "Chez Eric" - fish, seafood, tasty menus & more

  • Indoor pool 8 am to midnight (sauna closed), jogging and hiking trails

  • Free on-site car park & all the hotel amenities of 4-star Superior

ALLSAFE approved hotel

Hotel location

Mercure Hotel Panorama Freiburg

Wintererstr. 89
79104 FREIBURG
Germany

Telephone +49 761 51030

Fax +49 761 5103300

  • HBF-HERDERN:  27 HERDERN KIRCHE

  • By plane

    BASEL MULLHOUSE At 65km / 40.39 miles

  • By car

    FREIBURG-MITTE At 10km / 6 miles

  • By train

    FREIBURG HBF At 4km / 2 miles

GPS:48.007489, 7.871822

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

CHEZ ERIC

Sample the culinary creations on offer in our CHEZ ERIC restaurant. These dishes with a southern touch are fresh, light, wholesome and aromatic. The terrace is perfect for al-fresco dining in fine weather. We are open between 6.30 am and 11 pm.

Our accommodation(s)

At the 4-star superior Mercure Hotel Panorama Freiburg, you can choose between standard and superior rooms. All 86 rooms are equipped with a large bed (180×200cm) and air-conditioned. Lateral, partly direct views of Freiburg.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,421 reviews

TripAdvisor Rating  4.5/5  938 reviews

Certificate of excellence 2022

Well run hotel with obliging staff

Customer review rating 5.0/5

Louise D. Friends - Confirmed reviews ALL

Wonderful dining and beautiful views.

Dear Louise D., We are very pleased to read that you enjoyed your stay over the roof tops of the city - especially the friendliness of our whole team, your visit of our restaurant "Chez Eric" as well as the unique view across Freiburg and the surrounding area. It is always a pleasure to receive positive feedback. We hope to welcome you soon again! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Beautiful setting for family wedding. Guests were well looked after.

Customer review rating 5.0/5

George W. Families - Confirmed reviews ALL

I was there to attend a family wedding. The room was comfortable and there was a beautiful view over the city of Freiburg. The lounges and bars gave many opportunities for meeting up, which was much appreciated since as a family who live in different parts of the world we do not see each other very often. The wedding ceremony and meal were beautifully catered for and the food was excellent.

Dear George W., Thank you very much for your excellent evaluation and your numerous words full of praise about your stay in our hotel! It is a great pleasure for us to read that you had a great time with us and that you enjoyed your stay. We are looking forward to welcome you again during your next visit of Freiburg. Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Nice location with view on Freiburg ! Very good restaurant !

Customer review rating 4.5/5

Danny Couples - Confirmed reviews ALL

Beautiful hotel with stunning view on Freiburg, very good restaurant combined with a nice swimming pool !

Dear Danny, We are very pleased to read that you enjoyed your stay over the roof tops of the city - especially the quiet location of our hotel along the edges of the woods with a unique view across Freiburg and the surrounding area, your visit of our restaurant "Chez Eric" as well as our swimming pool. It is always a pleasure to receive positive feedback. We hope to welcome you soon again! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Wonderful venue for a wedding

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Super comfortable room with balcony and fabulous views. Magnificent wedding food and excellent breakfasts. Other meals I thought were very expensive

Dear guest, Thank you very much for your excellent evaluation! It is a great pleasure for us to read that you had a great time with us and that you enjoyed your stay - especially your room with unique view across Freiburg and the surrounding area, our abundant breakfast buffet as well as the wedding food. It is always a pleasure to get a positive feedback. We are looking forward to welcome you again during your next visit of Freiburg. Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Nice Location

Customer review rating 3.0/5

Ruszt Couples - Confirmed reviews ALL

This was our second stay here, the first time was over 10 years ago (maybe) and it was a novelty because at that time it was very 70’s and I joked about not being surprised if I bumped into Roger Moore with his hairy chest. Now it is just a bit tired and the rooms seem smaller, the bathrooms are so tiny I don’t think Roger would have fitted. No coffee or tea facilities. Expensive breakfast. Basically you’re paying for the view. Freibourg itself is nice but 30 min walk downhill.

Dear Ruszt, Thank you for taking the time to share your feedback about your second stay in our hotel. It is a pleasure that you have been with us again! Furthermore, we thank you for your comment about the renovation needs of our hotel. The Panorama Hotel Mercure Freiburg was built at the beginning of the seventies in its multi-storey elongated way. Over the years, the hotel has been continually modernized and renovated. In 2013, the last "major renovation" took place in several parts of the house. In 2016, the swimming pool area was redesigned and equipped with the most modern swimming pool technology. In 2018 the topic of "fire protection" was implemented according to the latest standards for the best possible safety of our friends of the house. Further measures are being planned. You are right - there is no coffee machine / no kettle in our rooms. You have the option to borrow a kettle at the reception for your whole stay against a deposit. On request, we will gladly provide you all required inventory as well as a tea selection according to your preferences. We are currently working on a solution to this issue, which is both spatially satisfactory and at the same time meets our hygienic and qualitative standards in order to enable our friends of the house to prepare a hot drink in their room. We also thank you for your comment about the size of your bathroom. In both room categories we have bathrooms with bathtub or shower. Generally, the bathrooms with bathtub are more spacious than the bathrooms with shower. We gladly consider your preferences concerning this upon your next reservation. As part of the room renovation in 2013 was also considered to enlarge the bathrooms. However, this would have meant the omission of the balconies and terraces of the hotel rooms. So we decided to keep the size of the bathrooms and to redesign instead the exterior of the rooms for the benefit of our friends of the house. We allow us to charge € 19,00 per person and day for our abundant breakfast buffet. This price includes all hot and cold food and drinks presented on the buffet. Coffee specialties are served directly at the table; they are also included in the price, yet. It would be a pleasure to count on your trust in the future! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

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