Mercure Grand Hotel Biedermeier Wien 4 stars

Customer review rating (ALL Rating) 4.4/5 1,418 reviews

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Mercure Grand Hotel Biedermeier Wien - Image 1
Mercure Grand Hotel Biedermeier Wien - Image 2
Mercure Grand Hotel Biedermeier Wien - Image 3
Mercure Grand Hotel Biedermeier Wien - Image 4
Landstrasser Hauptstrasse 28, 1030 VIENNA, Austria

Description

Hotel extras

  • Hotel building under heritage protection

  • Prime location in the historic Sünnhof Passage, close to major attractions

  • Fitness center and wellness area with sauna

  • Free private parking spaces

  • Two restaurants serving traditional Viennese cuisine

Our accommodation(s)

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Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030 VIENNA
Austria

GPS:48.204055, 16.388774

Telephone
Fax +43 1 71671503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,418 reviews

TripAdvisor Rating  4.1/5  1,809 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Karen C. Friends - Confirmed reviews ALL

Good location. Hotel was tired, bed uncomfortable, pillows lumpy, toilet was continually running & basin had cracks. The room was very warm & the bathroom was very hot. Breakfast was very good - excellent omelettes. Staff very friendly and helpful.

Dear Mrs. C., Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and that our staff contributed positively to your experience. However, we are sorry for the inconvenience you encountered during your stay. We have addressed this issue with our Housekeeping team for further improvement. If you have any further suggestions on how we can improve, or any preferences for your next visit, please do not hesitate to contact us. We look forward to the opportunity of welcoming you back again. With best regards, Cho Guest Relations Manager

Customer review rating 5.0/5

Senta S. Solo - Confirmed reviews ALL

My stay was wonderful. I felt very well care for and your staff was always ready to help. A comfortable and warm environment. I will surely come stay with you again.

Dear Mr. S., Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and that our staff contributed positively to your experience. If you have any further suggestions on how we can improve, or any preferences for your next visit, please do not hesitate to contact us. We look forward to the opportunity of welcoming you back again. With best regards, Cho Guest Relations Manager

Customer review rating 5.0/5

Anthony H. Couples - Confirmed reviews ALL

Very impressive older hotel in great location close to central station at the end of the direct CAT rail line from the airport

Dear Mr. H., Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and that our location contributed positively to your experience. If you have any further suggestions on how we can improve, or any preferences for your next visit, please do not hesitate to contact us. We look forward to the opportunity of welcoming you back again. With best regards, Cho Guest Relations Manager

Customer review rating 4.5/5

Cristian P. Couples - Confirmed reviews ALL

Good location, professional staff

Dear Mr. P., Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant experience during your stay. It is especially wonderful to know that our reception staff were helpful, happy to assist, and provided good customer service. Your kind words have been shared with the team, and they truly appreciate your recognition. If you have any further suggestions on how we can improve your future stays or any preferences for your next visit, please do not hesitate to contact us. We look forward to the opportunity of welcoming you back again. With best regards, Cho Guest Relations Manager

Customer review rating 5.0/5

Kenneth W. Couples - Confirmed reviews ALL

All good everything went as it should

Dear Mr. W., Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us. If you have any further suggestions on how we can improve, or any preferences for your next visit, please do not hesitate to contact us. We look forward to the opportunity of welcoming you back again. With best regards, Cho Guest Relations Manager

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Other web-users rate our hotel

  • 1,451 reviews 9.7/10 Location
  • 1,552 reviews 6.1/10 Room
  • 1,273 reviews 9.1/10 Service
  • 30 reviews 5.8/10 WiFi
  • 839 reviews 8.8/10 Breakfast
  • 467 reviews 6.9/10 Cleanliness
  • 54 reviews 8.6/10 Bar
  • 40 reviews 7.7/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.