Mercure Grand Hotel Biedermeier Wien 4 stars

Customer review rating (ALL Rating) 4.4/5 1,704 reviews

Mercure Grand Hotel Biedermeier Wien - Image 1
Mercure Grand Hotel Biedermeier Wien - Image 2
Mercure Grand Hotel Biedermeier Wien - Image 3
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Description

Hotel extras

  • Hotel building under heritage protection

  • Prime location in the historic Sünnhof Passage, close to major attractions

  • Fitness center and wellness area with sauna

  • Private parking spaces for E24

  • Two restaurants serving traditional Viennese cuisine

Our accommodation(s)

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Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030 VIENNA
Austria

GPS:48.204055, 16.388774

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,704 reviews

Customer review rating 5.0/5

Heather M. Couples - Confirmed reviews ALL

Had a great stay

Dear Mr. M., Thank you for taking the time to share your feedback with us. We are glad to hear that you had a pleasant stay and that our location and restaurant contributed positively to your experience. If there is anything we can do to make your next stay more comfortable or any preferences for your next visit. Please do not hesitate to contact us. We hope to have the opportunity to welcome you back again in the future. With best regards, Cho Guest Relations Manager

Customer review rating 4.5/5

Owen S. Couples - Confirmed reviews ALL

Very comfortable stay, lovely setting in a passageway. Very good breakfast and the breakfast staff were so friendly and helpful. The only negative was the water in the sink and shower, it was either quite cool in the morning or burnt your skin another morning.

Dear Mr. S., Thank you very much for taking the time to share your feedback. We are delighted to hear that you had a comfortable stay, enjoyed the atmosphere of our hotel, and especially appreciated the friendly and helpful service from our breakfast team. We are sorry to learn that one aspect of your stay did not meet expectations. Your comments are important to us, and we will make sure they are shared with the relevant team for further attention. We hope to have the pleasure of welcoming you back on a future visit to Vienna. With best regards, Cho Guest Relations Manager

Customer review rating 5.0/5

Dennis B. Couples - Confirmed reviews ALL

Comfortable stay dinning room and bar staff extremely friendly and helpful even when an American guest was extremely rude to one of the staff. That acted very professional, I certainly would have told him where to go

Dear Mr. B., Thank you very much for your kind feedback. We are delighted to hear that you had a comfortable stay and especially appreciated the friendliness and helpfulness of our dining room and bar team. We are also very grateful for your recognition of the professional and courteous way our colleagues handled a challenging situation. Your kind words mean a great deal to us and will certainly be shared with the team. We hope to have the pleasure of welcoming you back again in the future. With best regards, Cho Guest Relations Manager

Customer review rating 5.0/5

Ognjenka K. Families - Confirmed reviews ALL

Great

Dear Mrs. K., Thank you for taking the time to share your feedback with us. We are glad to hear that you had a pleasant stay with us. If there is anything we can do to make your next stay even more comfortable, or if you have any preferences or special requests for your next visit, please do not hesitate to contact us. We hope to have the opportunity to welcome you back again in the future. With best regards, Cho Guest Relations Manager

Customer review rating 5.0/5

Sophia F. Friends - Confirmed reviews ALL

Had a wonderful stay at this hotel. The location is around 7 minutes from the train station and is centrally located. The staff at the hotel was also very polite and friendly.

Dear Mrs. F., Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay and that our location and staff contributed positively to your experience. If there is anything we can do to make your next stay even more comfortable, or if you have any preferences or special requests for your next visit, please do not hesitate to contact us. We hope to have the opportunity to welcome you back again in the future. With best regards, Cho Guest Relations Manager

Other web-users rate our hotel

  • 1,571 reviews 9.6/10 Location
  • 1,732 reviews 5.9/10 Room
  • 1,403 reviews 9.1/10 Service
  • 30 reviews 5/10 WiFi
  • 968 reviews 5.8/10 Comfort
  • 807 reviews 8.9/10 Breakfast
  • 514 reviews 7.7/10 Cleanliness
  • 45 reviews 8/10 Wellness Area

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