Sofitel Bangkok Sukhumvit 5 stars

Customer review rating (ALL Rating) 4.7/5 4,311 reviews

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Sofitel Bangkok Sukhumvit - Image 1
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189 Sukhumvit Road Soi 13-15, Klongtoey Nua Wattana, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Indulge in unique dining experiences at four restaurants in the hotel

  • Experience Thai culture with a touch of French flair.

  • Direct access to BTS Asok and MRT Sukhumvit via skybridge.

  • A luxurious stay in the heart of Bangkok, just steps from premier shopping malls.

  • Spacious rooms for every occasion-ideal for couples, families, and large groups.

Our accommodation(s)

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Hotel location

Sofitel Bangkok Sukhumvit

189 Sukhumvit Road Soi 13-15, Klongtoey Nua Wattana
10110 BANGKOK
Thailand

GPS:13.73977, 100.55769

Telephone
Fax +66 2 126 9998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  4,311 reviews

TripAdvisor Rating  4.6/5  6,034 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Shih C. K. Friends - Confirmed reviews ALL

everything is perfect

Dear Shih C. K., It is a profound privilege to receive your review. To hear that "everything is perfect" suggests that we have succeeded in maintaining the "vision of how things really should be" for our guests. We are particularly touched by your full marks for our service. We believe that "attentive, unobtrusive service" should always be at the top of the list for a luxury stay. Our staff are the hotel's "living, speaking ambassadors," and knowing that they delivered a flawless experience is the highest praise they can receive. Thank you for allowing us to be your sanctuary. We eagerly await the pleasure of welcoming you back. Warmest regards, Krit Tokrisna Guest Experience Manager

Customer review rating 4.5/5

Abdullatif M. A. A. Families - Confirmed reviews ALL

We had an excellent stay at the hotel with excellent service

Dear Mr. Abdullatif M. A. A., It is a sincere pleasure to read that you enjoyed an excellent stay with us. We believe that at the top of every guest's list is the expectation of "attentive, unobtrusive service" delivered by a highly professional team. Knowing that our staff met this expectation and contributed to a seamless experience for you is our greatest reward. We strive to ensure that every interaction reflects the true "voice" of our hotel—one of helpfulness, warmth, and care. Thank you for your patronage. We look forward to welcoming you back to your sanctuary in the city very soon. Warmest regards, Krit Tokrisna Guest Experience Manager

Customer review rating 2.0/5

Linda P. Families - Confirmed reviews ALL

rooms - toilets very poorly designed, positioning of the toilets against the wall is extremely uncomfortable and barely any room, never experienced this layout before - its ridiculous. Pillows were uncomfortable, bed duvet not very clean breakfast - ok but could be better, offerings were limited and salad bar etc is so far away from the main area, very strange layout. foods especially fruit section is very limited and not very well replenished, had to ask staff a few times to replenish empty plates, not a good look for a '5 star' hotel pool area - again, the design and positioning of this is unsatisfactory. you only get sunlight in the morning till 11am before the sun then is behind the building for the rest of the day, should've been designed so the pool is on the other side of building, not sure why this wasn't taken into consideration during initial construction. I've stayed in plenty of major cities like Dubai, Singapore etc where its mainly highrises and hotels located in the city however all these hotels have been correctly designed so that their pools are positioned / laid out correctly based on the sun's movements during the day club millesime lounge - trialled this during my stay, the 2:30pm offerings were so minimal and unsatisfactory, evening offerings were better. need to thoroughly improve the early afternoon offerings, based on this, cannot rationalise the additional cost for a guest paying for this access, it is NOT value for money.

Dear Ms. Linda P., Thank you for sharing your feedback. We sincerely regret that your recent stay did not meet the high expectations synonymous with our hotel. We are particularly concerned by your comments regarding the housekeeping standards and service efficiency at breakfast. Please be assured that we have addressed these operational lapses with our respective teams to ensure they are rectified immediately. Regarding your rest, I deeply regret that we did not personally draw your attention to our Sleep Menu during your stay. It is our standard to help you personalise your sleep experience, and I am sorry we missed the opportunity to provide you with our Reverie Contact or Memory Foam options to ensure a perfect night's rest. While we regret that the architectural layout of the room and the orientation of the pool did not suit your personal preferences, we value your candour regarding the Club Millésime afternoon offerings. Your feedback is essential as we continuously review our services to ensure they provide exceptional value. We hope to have the opportunity to welcome you back and demonstrate the true quality of our service in the future. With warmest regards, Krit Tokrisna Guest Experience Manager

Customer review rating 4.5/5

Florian L. Business - Confirmed reviews ALL

The room and facilities are great. Staff helpful. You helped getting my missing luggage from airport. Choice for breakfast excellent. The only drawback is the isolation from street noise is not that good.

Dear Mr. L., Thank you for your kind review. It was our absolute pleasure to assist with your luggage and ensure the frustration of your journey fell away upon arrival. We are delighted you enjoyed our facilities and breakfast. We regret that street noise disturbed your peace. Please allow us to look into this for your next visit; we would be honoured to arrange a quiet room to ensure your stay is a true sanctuary. Thank you for allowing us to be a part of your journey. We eagerly await the opportunity to welcome you back to your haven in Bangkok. Yours sincerely, Krit Tokrisna Guest Experience Manager

Customer review rating 4.0/5

Jimmy W. Couples - Confirmed reviews ALL

The concierge still recognises me after sometime of absence as this hotel was a regular choice for me back in those days where I used to stay during work trips.

Dear Mr. W., We are truly honoured to welcome you back to Sofitel Bangkok Sukhumvit. It is heartening to read your comments, as they affirm that true luxury is defined not just by facilities, but by the warmth of personal connection. We are delighted that our concierge team recognised you immediately after your absence. As you were a regular guest with us during your previous work trips, we view your return as a homecoming. It is our highest priority to ensure that our long-standing guests feel that their history with us is valued and remembered. Please be assured that I will share your kind words with the concierge team; knowing they have successfully made you feel at home is the greatest reward for their efforts. We eagerly await the privilege of serving you again, whether for business or leisure, and hope that we remain your preferred address in Bangkok for years to come. Warm regards, Krit Tokrisna Guest Experience Manager

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Other web-users rate our hotel

  • 1,575 reviews 9.5/10 Location
  • 2,030 reviews 8.8/10 Room
  • 2,902 reviews 9/10 Service
  • 15 reviews 8.2/10 WiFi
  • 817 reviews 9.2/10 Vibe
  • 785 reviews 8.5/10 Amenities
  • 771 reviews 8.5/10 Breakfast
  • 586 reviews 8.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.