Sofitel Bangkok Sukhumvit 5 stars

Customer review rating (ALL Rating) 4.7/5 4,307 reviews

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Sofitel Bangkok Sukhumvit - Image 1
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189 Sukhumvit Road Soi 13-15, Klongtoey Nua Wattana, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Indulge in unique dining experiences at four restaurants in the hotel

  • Experience Thai culture with a touch of French flair.

  • Direct access to BTS Asok and MRT Sukhumvit via skybridge.

  • A luxurious stay in the heart of Bangkok, just steps from premier shopping malls.

  • Spacious rooms for every occasion-ideal for couples, families, and large groups.

Our accommodation(s)

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Hotel location

Sofitel Bangkok Sukhumvit

189 Sukhumvit Road Soi 13-15, Klongtoey Nua Wattana
10110 BANGKOK
Thailand

GPS:13.73977, 100.55769

Telephone
Fax +66 2 126 9998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  4,307 reviews

TripAdvisor Rating  4.6/5  6,034 reviews

Certificate of excellence 2025

Customer review rating 2.0/5

Linda P. Families - Confirmed reviews ALL

rooms - toilets very poorly designed, positioning of the toilets against the wall is extremely uncomfortable and barely any room, never experienced this layout before - its ridiculous. Pillows were uncomfortable, bed duvet not very clean breakfast - ok but could be better, offerings were limited and salad bar etc is so far away from the main area, very strange layout. foods especially fruit section is very limited and not very well replenished, had to ask staff a few times to replenish empty plates, not a good look for a '5 star' hotel pool area - again, the design and positioning of this is unsatisfactory. you only get sunlight in the morning till 11am before the sun then is behind the building for the rest of the day, should've been designed so the pool is on the other side of building, not sure why this wasn't taken into consideration during initial construction. I've stayed in plenty of major cities like Dubai, Singapore etc where its mainly highrises and hotels located in the city however all these hotels have been correctly designed so that their pools are positioned / laid out correctly based on the sun's movements during the day club millesime lounge - trialled this during my stay, the 2:30pm offerings were so minimal and unsatisfactory, evening offerings were better. need to thoroughly improve the early afternoon offerings, based on this, cannot rationalise the additional cost for a guest paying for this access, it is NOT value for money.

Dear Ms. Linda P., Thank you for sharing your feedback. We sincerely regret that your recent stay did not meet the high expectations synonymous with our hotel. We are particularly concerned by your comments regarding the housekeeping standards and service efficiency at breakfast. Please be assured that we have addressed these operational lapses with our respective teams to ensure they are rectified immediately. Regarding your rest, I deeply regret that we did not personally draw your attention to our Sleep Menu during your stay. It is our standard to help you personalise your sleep experience, and I am sorry we missed the opportunity to provide you with our Reverie Contact or Memory Foam options to ensure a perfect night's rest. While we regret that the architectural layout of the room and the orientation of the pool did not suit your personal preferences, we value your candour regarding the Club Millésime afternoon offerings. Your feedback is essential as we continuously review our services to ensure they provide exceptional value. We hope to have the opportunity to welcome you back and demonstrate the true quality of our service in the future. With warmest regards, Krit Tokrisna Guest Experience Manager

Customer review rating 4.0/5

Jimmy W. Couples - Confirmed reviews ALL

The concierge still recognises me after sometime of absence as this hotel was a regular choice for me back in those days where I used to stay during work trips.

Dear Mr. W., We are truly honoured to welcome you back to Sofitel Bangkok Sukhumvit. It is heartening to read your comments, as they affirm that true luxury is defined not just by facilities, but by the warmth of personal connection. We are delighted that our concierge team recognised you immediately after your absence. As you were a regular guest with us during your previous work trips, we view your return as a homecoming. It is our highest priority to ensure that our long-standing guests feel that their history with us is valued and remembered. Please be assured that I will share your kind words with the concierge team; knowing they have successfully made you feel at home is the greatest reward for their efforts. We eagerly await the privilege of serving you again, whether for business or leisure, and hope that we remain your preferred address in Bangkok for years to come. Warm regards, Krit Tokrisna Guest Experience Manager

Customer review rating 5.0/5

Suhyun K. Solo - Confirmed reviews ALL

It was my first stay in Bangkok, and choosing Sofitel Sukhumvit was the perfect decision. Everyone at Sofitel made my visit as smooth as possible. It was meant to be my b-day treat but I ended up working in the room with many hours of Zoom calls. I loved all the restaurants, especially Belga on the rooftop. And a nice birthday cake was delivered to my room as a surprise! They kindly assigned me a corner room, quiet to focus when I had to work while getting enough sunlight during the day, and a night view in the evening. But just doorstep outside the hotel, you have every excitement in walking distance. So I ended up taking 4-5 meals a day in and out of the hotel - to make the best of my short trip. Sadly, I couldn't try Maison Mizuki this time due to maintenance but would love to revisit to check that place out in the near future. All the staff were very professional and friendly, and I thank every single one of them.

Dear Ms. K., We are deeply appreciative of your review, which paints such a vivid picture of your time with us. It is clear that while this visit was intended as a birthday escape, the demands of business followed you closely. We understand that for our guests, the hotel must often serve as a sanctuary from the daily whirl of business, and we are gratified that your room provided the seamless environment necessary for both professional focus and personal celebration. It brings us great joy to know that the arrival of your birthday cake offered a moment of celebration amidst your busy schedule. We believe that even in a "packed diary", such gestures are essential to the luxury experience. Regarding your dining experiences, we are pleased that you enjoyed the flavours at Belga. Please accept our sincere apologies that Maison Mizuki was unavailable during your stay; we are delighted, however, that it remains a highlight in anticipation of your return. You noted that our interactions added ease to your stay; I will ensure that these sentiments are shared with the entire team. We view our service as an ensemble performance, and your gratitude is the highest reward for our collective efforts. Whether you return for work, celebration, or a gentle balance of both, it will be our privilege to welcome you back and ensure your next stay is flawless. Warmest regards, Krit Tokrisna Guest Experience Manager

Good location and services.

TripAdvisor rating 5.0/5

Summer N TripAdvisor review

เลือกฉลองวันเกิดที่นี่เป็นครั้งที่สอง เพราะการเดินทางสะดวกมาก สามารถลากกระเป๋าจาก bts อโศกไปยัง Lobby ของโรงแรมได้เลย เจ้าหน้าต้อนรับที่ชั้น 31 ชื่อคุณ Tide ให้การต้อนรับเป็นอย่างดี จัดการเค้กวันเกิดให้ได้ตามที่ขอ เนื่องจากการเปลี่ยนกฏระเบียบของสมาชิก Accor Plus จนงงไปหมด ทำให้ไม่ได้แจ้งขอใช้ voucher ล่วงหน้า แต่คุณ Tide ก็สามารถจัดการให้ได้ทันในวันเกิด และ upgrade ห้องพักให้แบบประทับใจมาก ห้องพักสะอาด สิ่งอำนวยความสะดวกครบ อาหารเช้าหลากหลาย สั่งกาแฟเย็นแล้วน้ำผลไม้สะกัดเย็นสดๆได้ด้วย ไปใช้ welcome drink ที่ rooftop ชั้น 32 ได้ มีเครื่องดื่มให้เลือกเยอะมาก แต่เบียร์ tab คือดี ละมุนสุดๆไปเลย

Dear 852summern, We are deeply honoured that you chose to celebrate your birthday with us for the second time. It is a privilege to know that our hotel has become a recurring setting for your most cherished milestones. We are delighted to hear that your arrival via the BTS link was seamless, setting the tone for a comfortable stay. However, we are most touched by your praise for Khun Tide at Club Millésime. It is our belief that "attentive, unobtrusive service" is the essence of hospitality, and Khun Tide perfectly demonstrated this by ensuring your birthday cake and voucher arrangements were handled effortlessly. We are gratified that he could resolve the complexities regarding the membership regulations, allowing you to simply enjoy your special day in your upgraded room. It is wonderful to know that you enjoyed the cuisine at breakfast, from the cold-pressed juices to the iced coffee, and that your evening at our rooftop bar provided a relaxing conclusion to your celebration. We agree that a smooth draft beer with such a view from our Belga rooftop bar is one of life’s finer pleasures. We eagerly await the opportunity to welcome you back for your third celebration. Until then, we will ensure Khun Tide and the Club Millésime team receive your kind compliments. Warm regards, Krit Tokrisna Guest Experience Manager

Customer review rating 3.5/5

Mei L. L. Couples - Confirmed reviews ALL

All services was good from concierge to room service.

Dear Mei L. L., It is a sincere pleasure to receive your feedback regarding your recent visit to Sofitel Bangkok Sukhumvit. We are delighted to learn that you found our location to be advantageous for your needs. Furthermore, it is most gratifying to read your compliments regarding our team; knowing that you experienced consistent quality from our Concierge through to our Room Service associates suggests that our staff succeeded in their role as true ambassadors of the hotel. We strive to ensure that every interaction is delivered with professional, attentive care, and your comments reassure us that you felt well looked after. We eagerly look forward to the privilege of welcoming you back in the future, where we shall endeavour to elevate your experience from "good" to truly exceptional. Yours sincerely, Krit Tokrisna Guest Experience Manager

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Other web-users rate our hotel

  • 1,575 reviews 9.5/10 Location
  • 2,030 reviews 8.8/10 Room
  • 2,902 reviews 9/10 Service
  • 15 reviews 8.2/10 WiFi
  • 817 reviews 9.2/10 Vibe
  • 785 reviews 8.5/10 Amenities
  • 771 reviews 8.5/10 Breakfast
  • 586 reviews 8.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.