ibis London City - Shoreditch 3 stars

Customer review rating (ALL Rating) 4.5/5 3,069 reviews

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ibis London City - Shoreditch - Image 1
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5 Commercial Street, E1 6BF LONDON, United Kingdom

Description

Hotel extras

  • 348 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Facilities for disabled

  • Free Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant

Our accommodation(s)

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Hotel location

ibis London City - Shoreditch

5 Commercial Street
E1 6BF LONDON
United Kingdom

GPS:51.515339, -0.071969

Telephone
Fax +44 20 7422 8410

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Charlie's Corner

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of simplicity and speed, we offer a range of tasty homemade dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,069 reviews

TripAdvisor Rating  4.0/5  5,200 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Emamuzo A. Solo - Confirmed reviews ALL

Great experience and will visit again

Dear, Thank you for your positive feedback. We are delighted to hear that you had a great experience during your stay and that you plan to visit us again. We look forward to welcoming you back in the future. Front Office Team Ibis London City

Customer review rating 2.5/5

Donaldson S. Business - Confirmed reviews ALL

Stayed one night on business, staying 3 nights next week, too. Plus points - check in very friendly, bed comfortable and clean. Negatives - room window had been left open resulting in smells from the kitchen (I assume) entering room. It was a very unpleasant odour. No shower gel or shampoo in dispensers in shower. Paper cups in bathroom did not look like they were new. Invoice for stay has not been emailed to me - I need this to claim expenses. I can collect this when I'm staying again next week, but this should be done as a matter of course...business travellers do not want to wait in queue to check out. Area around the hotel is not ideal (which is clearly neither the fault of the hotel nor the street sleepers who have nowhere else to go).

Dear, Thank you for taking the time to provide your feedback regarding your recent stay with us. We are pleased to hear that you found the check-in process friendly and the bed comfortable and clean. However, we sincerely apologize for the inconveniences you experienced during your visit. The issue with the window and the resulting odour is not reflective of our standards, and we appreciate you bringing it to our attention. We also regret the absence of shower gel and shampoo in your room, as well as the condition of the paper cups. Your comments regarding the invoice are noted, and we understand the importance of having this information readily available for business travelers. We aim to ensure a smooth check-out experience and will take your feedback into consideration. We appreciate your understanding regarding the surrounding area and look forward to welcoming you back next week to provide a more enjoyable experience. Best regards, Front Office Team Ibis London City

Customer review rating 4.0/5

Gail D. Business - Confirmed reviews ALL

Room was ok. Breakfast had a good variety.

Dear Gail D., Thank you for your feedback. We are pleased to hear that you found the room satisfactory and enjoyed the variety offered at breakfast. Your comments are appreciated, and we hope to welcome you again for your next stay. Kind regards, Piotr

Customer review rating 5.0/5

Pauline V. O. Business - Confirmed reviews ALL

Very comfortable rooms, well equipped. Convenient location. Very friendly checkin staff.

Dear Pauline V. O., Thank you for your delightful feedback regarding your stay. We are pleased to hear you enjoyed our convenient location, comfortable rooms, and the friendliness of our check-in staff. Your positive comments are greatly appreciated and motivate us to maintain high standards. Kind regards, Piotr

Customer review rating 4.0/5

Valentina A. Business - Confirmed reviews ALL

An overall good stay. Unfortunately this time, I've found an unpleasant smell in my room. Also, the only towels provided are the big ones for the shower. Some smaller extra towels should be provided, in my opinion.

Dear Valentina A., Thank you for your feedback regarding your recent stay. We are pleased to hear that you had a good overall experience. We take note of your comments about the smell in your room and the availability of towels, which will be considered for improvement. Best regards, Piotr

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Other web-users rate our hotel

  • 2,914 reviews 9.7/10 Location
  • 2,893 reviews 5.7/10 Room
  • 2,624 reviews 8.9/10 Service
  • 91 reviews 4.3/10 WiFi
  • 1,394 reviews 6.8/10 Cleanliness
  • 1,355 reviews 8.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.