ibis London City - Shoreditch 3 stars

Customer review rating (ALL Rating) 4.5/5 3,108 reviews

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ibis London City - Shoreditch - Image 1
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5 Commercial Street, E1 6BF LONDON, United Kingdom

Description

Hotel extras

  • 348 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Facilities for disabled

  • Free Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant

Our accommodation(s)

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Hotel location

ibis London City - Shoreditch

5 Commercial Street
E1 6BF LONDON
United Kingdom

GPS:51.515339, -0.071969

Telephone
Fax +44 20 7422 8410

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Charlie's Corner

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of simplicity and speed, we offer a range of tasty homemade dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,108 reviews

TripAdvisor Rating  4.0/5  5,201 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Andreas R. Couples - Confirmed reviews ALL

A bit overpriced hotel with a good location, shower that run out of hot water too fast and moderate standard compared to the price. Long quew to the breakfast room since there were not so many tables and room there. No minibar or safe in the room. No restaurant, only a bar by the reception. Tesco Express in the building next door was good. Short way to the subway. Breakfast mediocre, but ok.

Dear Mr. R., Thank you for sharing your insights regarding your recent stay with us. We appreciate your feedback and are pleased to know that you found our location convenient. However, we regret to hear that certain aspects, such as the hot water availability and breakfast seating, did not meet your expectations. Your comments about the room amenities and breakfast quality have been duly noted, as we continuously strive to enhance our guest experience. We value your perspective and hope to welcome you back in the future for a more satisfying stay. Sincerely, Front Office Team Ibis London City

Customer review rating 5.0/5

Shivi B. Business - Confirmed reviews ALL

Amazing experience all because of excellent front desk, managing customer expectations well.

Dear, Thank you for your kind words regarding our staff and your positive experience at our hotel. It is gratifying to know that our front desk team exceeded your expectations. We look forward to welcoming you back on your next visit. Front Office Team Ibis London City

Customer review rating 4.5/5

Jon L. Couples - Confirmed reviews ALL

Great location, pet friendly and clean rooms.

Dear , Thank you for your positive feedback. We are delighted to hear that you enjoyed our central location, the cleanliness of our rooms, and our pet-friendly policy. Your satisfaction is important to us, and we hope to welcome you back soon. Front Office Team Ibis London City

Customer review rating 4.5/5

Katri P. Couples - Confirmed reviews ALL

Easy access, good location, friendy staff and luggage storing availability

Dear Katri, Thank you for your positive feedback regarding our prime location and friendly staff. We are pleased to hear that you found our luggage storage service convenient. It is our aim to provide a comfortable stay for all our guests. Best regards, Gustavo Front Office Team Ibis London City

Customer review rating 4.0/5

Vibeke N. Friends - Confirmed reviews ALL

-check in at 3.00 om with only one staff at the desk is slowly. Why check in online ahead when we had to wait in line anyway ? - Music in reception and at breakfast is to loud ( and very Young Music) - our room ( 814) Was Cold. Like the Wind Went through everything Otherwise everything was SO Nice

Dear Vibeke, Thank you for your valuable feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our location and found your overall experience positive. We acknowledge your concerns regarding the check-in process and the volume of music in the reception area and breakfast. Additionally, we appreciate your comments about the temperature of your room, which will be reviewed. Your insights are important to us as we continuously strive to enhance our guests' experiences. Sincerely, Gustavo Front Office Team Ibis London City

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Other web-users rate our hotel

  • 2,926 reviews 9.7/10 Location
  • 2,917 reviews 5.7/10 Room
  • 2,634 reviews 8.9/10 Service
  • 91 reviews 4.4/10 WiFi
  • 1,395 reviews 6.9/10 Cleanliness
  • 1,368 reviews 8.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.