ibis Heilbronn City 2.5 stars

Customer review rating (ALL Rating) 4.5/5 575 reviews

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Description

Hotel extras

  • Pets are welcome

  • 24/7 free WIFI

  • Free, secured bicycle storage

  • Easy access by public transport. 300 meters away from the train station

  • Parking garage with 2.05 m height restriction for E12.00 per night

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Heilbronn City

Bahnhofstrasse 5
74072 HEILBRONN
Germany

GPS:49.14254, 9.213899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Cozy bar for small snacks and cool drinks

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  575 reviews

Customer review rating 4.0/5

Alina R. Families - Confirmed reviews ALL

Dear Alina R., Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed the comfort of our accommodations, as well as the friendliness of our staff. It is also wonderful to know that our breakfast offerings met your expectations. We acknowledge your concern regarding the absence of a fridge in your room. While we strive to provide a comfortable experience, we do not offer fridges in all accommodations. Your feedback is valuable, and we will certainly take it into consideration as we continue to enhance our services. Thank you once again for your kind words. We look forward to welcoming you back in the future. Best regards, ibis Heilbronn City

Customer review rating 3.0/5

Yashi S. Families - Confirmed reviews ALL

Dear Yashi S., Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location. However, we regret that your experience did not fully meet your expectations. Your insights are valuable as we continue to enhance our services. Best regards, ibis Heilbronn City

Customer review rating 5.0/5

Wolf G. M. Business - Confirmed reviews ALL

Sehr geehrter Herr M., vielen Dank für Ihr positives Feedback. Es freut uns sehr, dass Sie mit Ihrem Aufenthalt und unserem Service zufrieden waren. Ihre Zufriedenheit ist unser größtes Anliegen. Mit freundlichen Grüßen, ibis Heilbronn City

Customer review rating 3.5/5

Louis R. Couples - Confirmed reviews ALL

Dear Louis R., Thank you for sharing your experience with us. I am pleased to hear that your check-in process was efficient and that the room provided a comfortable stay. However, I regret to learn about the issues you encountered with the bedding and curtain, as well as the lack of interaction from our staff during your arrival and departure. Your feedback is invaluable, and we will consider it in our continuous efforts to enhance our guest experience. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future. Best regards, ibis Heilbronn City

Customer review rating 5.0/5

Ingrid S. Couples - Confirmed reviews ALL

Dear Ingrid S., Thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you appreciate our location, cleanliness, and breakfast offerings, as well as the service provided by our staff. We look forward to welcoming you back for many more stays that feel like home. Best regards, ibis Heilbronn City

Other web-users rate our hotel

  • 234 reviews 9.4/10 Location
  • 302 reviews 6.2/10 Room
  • 295 reviews 9.2/10 Service
  • 6 reviews 7.1/10 WiFi
  • 161 reviews 4.9/10 Comfort
  • 148 reviews 8.1/10 Breakfast
  • 111 reviews 8.2/10 Cleanliness
  • 54 reviews 6/10 Value

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