ibis Valencia Alfafar Hotel 1 star

Customer review rating 4.2/5 3,250 reviews

ibis Valencia Alfafar
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+ 15 Services
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Room 1

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Hotel extras

The rooms are comfortable and offer air conditioning, heating, WIFI, hair dryer and our spectacular Sweet Bed by ibis. The ibis Valencia Alfafar hotel has a 24-hour bar and car park. Don't forget to bring your dog or cat.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)
Catering
  • BreakfastPaying
  • 1 bar(s)
Leisure and activities
  • Outdoor playground for children
  • Sailing facilities (Nearby)
Business services
  • Self service business centre
  • Copy/print service available (Nearby)
Information message

Hotel location

ibis Valencia Alfafar

Calle Alcade Jose Puertes
46910
alfafar
spain

Tel: +34963186182

Fax: (+34)96/3751030

Check-in from 14h00

Check out up to 12h00

  • ALFAFAR-MASSANASA :  ALFAFAR-SEDAV C.C. SEDAVI

  • By plane

    VALENCIA At 15km / 9 miles

  • By car

    A-7 At 3km / 1 miles

  • By car

    N-332 MASSANASSA At 0km / 0 miles

  • By train

    ALFAFAR At 2km / 1 miles

  • By train

    VALENCIA DE ALCANTAR At 3km / 1 miles

GPS :39.412955, -0.381989

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two persons equipped with the new bedding

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Direct dial telephone

This room has 2 single beds (35.5 x 78.75in / 90 x 200cm), for 1-2 adults.

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft

Comfort Room

  • Max. number of persons: 3
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • Direct dial telephone
Rooms

Our restaurants and bars

BAR

Non contractual photo

The Bar : a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Valencia Alfafar

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,250 reviews

tripadvisor

TripAdvisor Rating 3.5/5

574 reviews

It was central to many amenities

Customer review rating 4.2/5

Georgina H. Couples - 20/10/2020 Confirmed reviews ALL

I know there are problems at the moment, but we were disappointed there was only pizza available for food. The television only had one channel in English which was American news and was a distorted picture

Estancia agradable

Customer review rating 4.2/5

Jorge Business - 28/09/2020 Confirmed reviews ALL

Profesional

Estimado huésped, Muchas gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que usted haya disfrutado su estancia con nosotros y esperamos poder verle pronto de vuelta. Atentamente, Hotel Ibis Valencia Alfafar

Completely unacceptable

Customer review rating 4.2/5

Belinda J. S. Couples - 24/08/2020 Confirmed reviews ALL

We arrived at the hotel with prior reservation. We were given a room and the toilet was dirty. We complained at reception and were given another room, but the toilet in that room was even dirtier, amazing considering we are in full COVID-19. The manager had no better idea than to confront the cleaning woman in front of us and tell her to start cleaning at that time. It was a very violent situation. The manager told us if we wanted a third room or wait for the cleaning woman to finish cleaning it. We decided to leave and the manager just told us a “sorry” and offered us nothing more. We still wonder: if the most important thing in a room, the toilets, are like this, then how are the other measures? I think that the treatment received and the conditions in which the hotel is located are completely unacceptable.

Estimado/a Belinda JIMENEZ S., Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En cuanto a las medidas higiénicas por Covid-19, el hotel cumple muy estrictamente con todas ellas. Las condiciones del hotel son las adecuadas y el personal intenta hacer la estancia agradable a todos sus huéspedes. Por ello, se les ofrecieron varias opciones, de las cuales, ustedes optaron por marcharse, y el hotel les reembolso el dinero integro de su reserva. Lamentamos que decidiesen macharse, nuestro personal, estará encantado de volver a recibirles Reciba un cordial saludo. Esperanza Gobernanta Ibis Alfafar

AC not working

Customer review rating 4.2/5

Aneta Friends - 10/08/2020 Confirmed reviews ALL

The AC in the hotel rooms was not working. We had to change the room, however the issue was not resolved. In the end we ended up checking out at the same day as due to high temperature it was imposible to stay inside. I did ask whether we could get a half refund of our rate as we did stay in the room only for few hours and did not have breakfast. The reception informed me I should leave my email address and I would be contacted by a Manger. However, I still have not received any email.

Good stay

Customer review rating 4.2/5

Michael C. Business - 23/07/2020 Confirmed reviews ALL

All good except for some noise late at night from garbage truck.

Acogedor

Customer review rating 4.2/5

Anonymous Business - 02/03/2020 Confirmed reviews ALL

Positiva. Registro de entrada demasiado largo, 15 minutos, estando solo como cliente.

Estimado señor Pérez, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Trataremos de seguir mejorando nuestro servicio de recepción y check-in para hacer así una mejor estancia para usted. Esperamos volver a verle pronto. Muchas gracias, Atentamente, Hotel Ibis Alfafar

as expected .

Customer review rating 4.2/5

Frank Couples - 16/01/2020 Confirmed reviews ALL

room clean, tidy , beds ok , bedside light not working , extracting fan not working . room repairs (?) above us started at 7:30 am .

A good Choice in Valencia

Customer review rating 4.2/5

Pablo A. P. U. Solo - 15/01/2020 Confirmed reviews ALL

Very nice and confortable Hotel , excellent attention by host reception.

Overall good

Customer review rating 4.2/5

C. Couples - 12/01/2020 Confirmed reviews ALL

Room good, staff friendly and efficient, bad smell in bathroom.

A very pleasant stay

TripAdvisor rating 3.5/5

K724BLianw Couples - 07/01/2020 TripAdvisor review

Hotel is in a good position near a shopping centre and plenty of restaurants. Our room was on the ground floor at the back and so was very quiet, bed was comfortable and shower room was very well equipped. All I can say about the breakfast was it was excellent with plenty of choice we ate in the bar area as we had our dog with us but that was no problem. This hotel was so good we have already booked our room for the return trip as we did not want to miss out.

Genial

Customer review rating 4.2/5

Anonymous Families - 04/01/2020 Confirmed reviews ALL

Agradable y placentera

Genial

Customer review rating 4.2/5

Anonymous Couples - 01/01/2020 Confirmed reviews ALL

Trato amable, impecable,

Estimada Sra Aguilar, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Valencia Alfafar. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Hotel Ibis Valencia Alfafar

Pleasant hotel

TripAdvisor rating 3.5/5

Yan1969 Couples - 27/12/2019 TripAdvisor review

Very good stay. Close to a shopping mall Very nice personnel. Good breakfast in the morning. Large parking for your car. Unique décoration in this hôtel. this was a good stay at thé end of Décember 2019

The right hotel for us

TripAdvisor rating 3.5/5

KENNET M Couples - 05/11/2019 TripAdvisor review

The hotel was in a good location for us on this occasion. The staff were really helpful and we liked the ample free parking, important to us. The hotel was easy to find and the room was spacious and clean. It was a very comfortable bed and pillows, the new style from Ibis. The only downside was that the TV did not have the facility to have international programs in VO. Most TVs do that now so was disappointing. We told the desk and they did try to rectify the problem but could not TV to old.

If the TV had the option of VO for foreign guests it would have been a 10

Customer review rating 4.2/5

Sandra M. Couples - 04/11/2019 Confirmed reviews ALL

The hotel was in a good location for us, easy to find and ample free parking. The staff were extremely helpful. The hotel had the new style Bedrooms, so the room had a comfortable bed and pillows and fluffy white towels. The only problem was we could not get the TV to show the foreign programs in VO. We complained at the desk and a helpful member of staff gave us a new remote, when this didn’t work he came and tried but it was not possible. The hotel room was quiet even though it was busy.

Dear Mrs M., We very much appreciate your comments regarding your stay at the ibis Valencia Alfafar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, we will check if there is a possibility to switch channels into VO. We appreciate your suggestion and we will take it into account. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Ibis Valencia Alfafar
Customer review rating 4.2/5

Ignacio Business - 27/10/2019 Confirmed reviews ALL

No repetible

Estimado cliente, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Valencia Alfafar. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Hotel Ibis Valencia Alfafar

One of the better Ibis Hotels

Customer review rating 4.2/5

Tony Couples - 25/10/2019 Confirmed reviews ALL

Staff friendly and helpful. Good breakfast and light meals.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Ibis Valencia Alfafar

Just what was needed.

Customer review rating 4.2/5

Anonymous Couples - 12/10/2019 Confirmed reviews ALL

As a break from a three day drive from Axarquia to Arezzo, the hotel provided a clean and efficient break. Everyone was helpful and friendly and the breakfast was varied.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Ibis Valencia Alfafar

Shopping and sightseeing trip

TripAdvisor rating 3.5/5

kimhkeel Couples - 01/10/2019 TripAdvisor review

We had a good time at the Ibis in Alfafar. Very conveniently situated for out of town large retail stores, and easy access by local train into Valencia city centre. Hotel staff were very helpful and friendly.

Weekend Shopping and sightseeing trip

Customer review rating 4.2/5

Kim M. H. K. Couples - 30/09/2019 Confirmed reviews ALL

We had a very pleasant stay. An ideal hotel for shopping and sightseeing in the Valencia area. Thank you to Daniel for being extremely helpful with our check-in and departure.

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