ibis Valencia Alfafar 1 star

Customer review rating (ALL Rating) 4.2/5 1,056 reviews

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Description

Hotel extras

  • Located 4 km from the old town of Valencia

  • Pets allowed

  • Bar with landscaped terrace

  • In front of the shopping and leisure area of Alfafar

  • Proximity to the City of Arts and Sciences

Our accommodation(s)

Hotel location

ibis Valencia Alfafar

Calle Alcade Jose Puertes
46910 ALFAFAR
Spain

GPS:39.412955, -0.381989

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar

BAR

The 24-hour bar is ideal for relaxing with a drink or meeting friends on the landscaped terrace. Its extensive menu includes traditional dishes to salads and snacks, and there is a children's playground.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,056 reviews

TripAdvisor Rating  3.5/5  626 reviews

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Cleaners did not clean our room and they did not change our towels on one occasion. The heating/ fan system was not working properly. The water in the bathroom in our room stopped working at 11 pm last Friday evening, and we were not told about this. We spend a day at the beach, we needed to take a shower. We got an excuse from the staff( after calling the reception) without even apologising and letting the customers know before hand that in Alfafar they have switched off the water system and the water system will be turned on again the morning. Again I talked to the staff the next morning that it was unacceptable and they did not even apologise. I have never had this unpleasant experience in any other hotel across Europe. Some of your staff team tried to help, and tried to be professional, however some other they did not do so.

Excellent location for an overnight stop enroute to France.

Customer review rating 3.5/5

Morag H. Couples - Confirmed reviews ALL

This was our fourth stay here and we paid 112€ for room only which I thought was very poor value for a 1 star hotel. Because I had a problem walking we requested a room on the ground floor which we were given thank you. But room 20 was at the end of the corridor and had an awful view of the waste bins. Also because I suspect it hadn't been occupied for a while the shower drain had dried out and started to emit a pretty nasty smell in the evening. Once I discovered the source of the smell I ran the shower which put water in the drain and stopped the smell, but the smell did linger for several hours after.

Dear Mrs. H., Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your stay. It's concerning to hear that you felt the value for the price paid was poor and that the room did not meet your expectations. We appreciate your understanding regarding the room location on the ground floor due to mobility issues, but we regret that it overlooked waste bins and had a problem with the shower drain emitting an unpleasant smell. We understand how these issues can significantly impact your overall experience. Rest assured, we will address these concerns with our team to ensure that appropriate measures are taken to prevent similar occurrences in the future. Your feedback is invaluable to us as we continuously strive to improve the quality of our services. We hope that despite these inconveniences, you will consider giving us another opportunity to provide you with a more pleasant stay in the future. If there is anything else we can assist you with, please do not hesitate to let us know. Thank you for choosing to stay with us. Regards, Front Desk Department.

Muy agradable

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Estupenda

Good hotel just outside Valencia

Customer review rating 4.5/5

Aldo Business - Confirmed reviews ALL

Nice people, good drinks, great breakfast.

Great location helpful staff

Customer review rating 5.0/5

Richard W. Couples - Confirmed reviews ALL

A three day stay over Easter 2024. Lovely room , great breakfast easy access by bus to Valencia and close to nature park. Would recommend.

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Other web-users rate our hotel

  • 715 reviews 8.3/10 Location
  • 1,002 reviews 6/10 Room
  • 807 reviews 8/10 Service
  • 21 reviews 8.5/10 WiFi
  • 509 reviews 7.9/10 Breakfast
  • 484 reviews 6.2/10 Cleanliness
  • 171 reviews 7.5/10 Vibe

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