ibis Valencia Alfafar 1 star

Customer review rating (ALL Rating) 4.3/5 414 reviews

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ibis Valencia Alfafar - Image 1
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Calle Alcade Jose Puertes, 46910 ALFAFAR, Spain

Description

Hotel extras

  • 4 km from the old town of Valencia

  • Pets are welcome

  • Opposite the Alfafar shopping and leisure area

  • 24-hour bar.

  • Proximity to the beaches and the City of Arts and Sciences

Our accommodation(s)

Hotel location

ibis Valencia Alfafar

Calle Alcade Jose Puertes
46910 ALFAFAR
Spain

GPS:39.412955, -0.381989

Telephone
Fax +34 963 75 10 30

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

The 24-hour bar is ideal for relaxing with a drink or meeting friends on the landscaped terrace. Its extensive menu includes traditional dishes to salads and snacks, and there is a children's playground.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  414 reviews

Customer review rating 4.5/5

Rafail K. Solo - Confirmed reviews ALL

its a very clean property and very simple if you are going for work or traveling and you need a descent place to stay its highly recomended

Customer review rating 4.5/5

David C. Couples - Confirmed reviews ALL

Very good buffet breakfast choices. Close to retail shopping area and conveniently located to motorway on/off ramps.

Customer review rating 2.0/5

Timothy G. S. Couples - Confirmed reviews ALL

We found the attitude of the receptionist to be dismissive and abrupt to the point of being rude. As a diamond member we requested an early check-in if possible! To be barked at “check-in is 2 o’clock”. I commented I was a diamond member and again she barked back “it’s only if it’s available”. I will add we were accommodated with an early check-in but it was the attitude that spoilt our arrival! I was not made to feel welcome and my loyalty was not acknowledged by her throughout our stay. The following morning I rang and asked for a slightly later check-out 1pm. Again she was totally dismissive - No we are fully booked and I need you out by 12.00 she barked! My partner checked on-line and rooms were still available and on sale!! I was about to have a shower at 11.30 only to find there was no water! I rang down and there was a water leak and it was being repaired. We had no prior warning. I said “but you want me out by 12.00 and I haven’t had a shower”! Oh, you can stay till 1 or 1.30! We had a room booked at the end of the month - we have cancelled the booking due to the receptionist attitude and abruptness!

Customer review rating 2.5/5

Henrik B. Couples - Confirmed reviews ALL

The hotel did not have any amenities available for people who forgot something. Never in my life have I stayed at a chain hotel who didn’t have toothpaste available. There was also a restaurant there, and the menu in the elevator said that food is available 24/7. we came back late in the evening from a concert and was told there was absolutely no food available. We relied on the info from the elevator as everything around the hotel was closed. Besides this, the hotel was ok. Breakfast was average and the room was clean.

Hello Henrik, Thank you for sharing your experience. We’re glad to hear that you found the room clean and the breakfast acceptable. Regarding amenities, we would like to clarify that our hotel does not provide items such as toothbrushes as part of our standard offering. We understand this may differ from expectations and appreciate your feedback. Concerning the food service, availability may vary depending on the food item, and we will review how this information is presented to avoid misunderstandings. Thank you again for your comments. Best regards, Andrea. Front Desk Manager.

Customer review rating 5.0/5

Wayne P. Business - Confirmed reviews ALL

very friendly and helpful staff Rooms very warm ,clean ,big bathroom Overall a good experience

Other web-users rate our hotel

  • 331 reviews 8/10 Location
  • 465 reviews 6/10 Room
  • 422 reviews 7.8/10 Service
  • 246 reviews 6.6/10 Cleanliness
  • 222 reviews 7.8/10 Breakfast
  • 173 reviews 7.9/10 Value
  • 81 reviews 8.3/10 Vibe

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