Sofitel Sydney Wentworth 5 stars

Customer review rating (ALL Rating) 4.1/5 6,626 reviews

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Description

Hotel extras

  • Prime location in Sydney's CBD, near shopping, dining, and iconic attractions

  • Fully refurbished in 2024, offering a fresh take on classic 5-star luxury

  • Four distinct dining venues with local flavours and French-inspired cuisine

  • Heritage-listed hotel blending timeless elegance with modern sophistication

  • Iconic pillarless Wentworth Ballroom for unforgettable events and weddings

Our accommodation(s)

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Room 1

Hotel location

Sofitel Sydney Wentworth

Sofitel Sydney Wentworth, 61 101 Phillip Street
2000 SYDNEY
Australia

GPS:-33.865166, 151.211548

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  6,626 reviews

TripAdvisor Rating  3.7/5  66 reviews

Customer review rating 4.5/5

Valentina L. B. Business - Confirmed reviews ALL

Bonjour L. B., Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your stay at Sofitel Sydney Wentworth. We regret to hear that your experience with the Events team did not meet your expectation. Your comments have been noted and will be shared with the relevant department to ensure we continue to improve our service delivery across all areas. We appreciate your balanced review and hope to welcome you back in the future. Warm regards, Chaerim Kim Front Office Supervisor

Customer review rating 5.0/5

Julian W. Couples - Confirmed reviews ALL

Bonjour Ms. W., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Chaerim Kim Front Office Supervisor

Customer review rating 3.5/5

Linda A. Couples - Confirmed reviews ALL

Bonjour Ms. A., Thank you for taking the time to share your experience with us. We’re pleased to hear that our location suited your needs and that you found the bedding and pillows comfortable—your comfort is very important to us. We’re sorry to learn that the half-glass shower door caused inconvenience during your stay. Your comments regarding water escaping onto the floor have been noted, and we will review this with our maintenance team to explore possible solutions that can help improve the experience for future guests. We also appreciate your feedback regarding the lack of drawer space in the room. While our current room design may not include traditional dressers, we understand how helpful additional storage can be, especially for longer stays. Your suggestion has been passed on to our management team for consideration in future room enhancements. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide a more comfortable and convenient stay. Sincerely, Heather Stein Assistant Manager

Customer review rating 3.0/5

Kate R. Business - Confirmed reviews ALL

Bonjour Ms. R., Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused by the incorrect room service charge. We can confirm that the refund has been lodged on our end. However, please note that depending on your bank’s processing times, it may take between 7 to 14 business days for the funds to be reflected in your account. We understand how frustrating this delay can be and appreciate your patience while the transaction is being processed. If you do not see the refund after this period, please don’t hesitate to reach out to us directly and we’ll be happy to follow up further. Thank you again for your understanding, and we hope to welcome you back soon under more seamless circumstances. Sincerely, Heather Stein Assistant Manager

Customer review rating 3.5/5

David B. H. Solo - Confirmed reviews ALL

Bonjour Mr. B. H., Thank you for taking the time to share your recent experience with us. We’re pleased to hear that you found our reception and concierge team friendly and helpful, and that you enjoyed the location and cleanliness of your room. Your kind words will be shared with the team. We sincerely regret the inconvenience you experienced during breakfast on Saturday, 30th August. We understand how frustrating it must have been to wait such a long time, especially as a solo traveler and marathon participant. Your feedback is extremely valuable, and we have passed your comments on to our Food & Beverage team to ensure greater consideration is given to guest volumes during high-occupancy periods, particularly when large groups or events are in-house. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more seamless stay in the future. Sincerely, Heather Stein Assistant Manager

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Other web-users rate our hotel

  • 1,527 reviews 9.3/10 Location
  • 3,121 reviews 6.1/10 Room
  • 3,361 reviews 7.6/10 Service
  • 28 reviews 7.1/10 WiFi
  • 1,325 reviews 4.9/10 Comfort
  • 1,243 reviews 4.5/10 Amenities
  • 993 reviews 6.8/10 Vibe
  • 675 reviews 6.9/10 Breakfast

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